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Wed, Oct 2

Astaroth added a comment to T145165: Unable to start launcher.

Hi,
have you tried reinstal Microsoft .NET Framework and Microsoft Visual C++ Redistributables? https://arma3.com/launcher/troubleshooting

Wed, Oct 2, 5:27 PM · Arma 3
Astaroth changed the status of T145161: Game Crash, Error code isn't on he wiki from New to Need More Info.

Hi,
which error do you have?
Could you please attach your logs to this ticket? Guide how to do it is here: https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/

Wed, Oct 2, 10:27 AM · Arma 3

Tue, Oct 1

Astaroth closed T144829: not all versions of chemical device are available in all expected places as Resolved.

Hi,
other variants of Chemical Detector are props without functionality so that it's the reason why other variants are not in arsenal.

Tue, Oct 1, 1:48 PM · Arma 3

Mon, Sep 30

Astaroth changed the status of T145061: Drones from New to Reviewed.

Hi,
thanks for the report. We will look on it.

Mon, Sep 30, 4:03 PM · Arma 3
Astaroth changed the status of T145070: 0xC00000005 ACCESS VIOLATION from New to Need More Info.

Hi,
could you please attach your crahsdumps to this ticket? Guide how to do it is here: https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/

Mon, Sep 30, 3:42 PM · Arma 3
Astaroth changed the status of T145076: alt tab cause game not responding from New to Reviewed.

Hi,
I have forwarded your crashdumps to our programmers. Playing in window or fullscreen window can help in the meantime if you need alt-tab more often during playing the game.

Mon, Sep 30, 3:39 PM · Arma 3
Astaroth added a comment to T145106: 0x00000001 – UNABLE_TO_INIT_DXGI.

Hi,
I have found this in rpt:
Application terminated intentionally
ErrorMessage: Out of memory.
Your swap file is too small, only 10 MB of free space left.
Increase your swap file size or delete some files from your hard disk.

Mon, Sep 30, 12:35 PM · Arma 3
Astaroth changed the status of T145108: Game closes randomly from New to Reviewed.

Hi,
I have forwarded your crashlogs to our programmers.

Mon, Sep 30, 12:13 PM · Arma 3

Fri, Sep 27

Astaroth closed T145065: A tragedy that is solved with confidence... as Resolved.

spam

Fri, Sep 27, 10:18 AM · Arma 3

Tue, Sep 24

Astaroth closed T144995: 0x0000DEAD - ist der fehler der mir angezeigt wird ! as Resolved.
Tue, Sep 24, 6:03 PM · Arma 3
Astaroth closed T143719: Profile voice types 09-12 broken as Resolved.

Hi,
it should be fixed in devbranch.
https://dev.arma3.com/dev-branch

Tue, Sep 24, 3:18 PM · Arma 3
Astaroth closed T143422: Contact DLC Vehicles - "DLC" in config as Resolved.

Hi,
it should be fixed in devbranch.
https://dev.arma3.com/dev-branch

Tue, Sep 24, 2:16 PM · Arma 3
Astaroth added a comment to T144995: 0x0000DEAD - ist der fehler der mir angezeigt wird ! .

Hi,
it's caused by conflict between @Michecortes mod and @Die Baustelle mod. You can just have loaded one of these mod in same time. @Michecortes mod is enough for playing on this server. Some of the files are same in both mods and they are in conflict if they are loaded in same time.

Tue, Sep 24, 1:11 PM · Arma 3
Astaroth changed the status of T145005: Rugged tablet screen texture not working from New to Reviewed.

Hi,
thanks for the report. We will look on it.

Tue, Sep 24, 10:45 AM · Arma 3

Mon, Sep 23

Astaroth changed the status of T144897: Strider and Wipeout model issue from New to Reviewed.

Hi,
thanks for the report. We will look on it.

Mon, Sep 23, 5:12 PM · Arma 3
Astaroth changed the status of T144928: i cant play mulitplayer. the game closes after 1min to 20min from New to Reviewed.

Hi,
thanks for the report. I have forwarded your crashdumps to our programmers.

Mon, Sep 23, 3:50 PM · Arma 3
Astaroth claimed T144941: Occluder issue on bluntrock_wallh.
Mon, Sep 23, 3:18 PM · Arma 3
Astaroth changed the status of T144941: Occluder issue on bluntrock_wallh from New to Reviewed.

Hi,
thanks for the report. We will look on it.

Mon, Sep 23, 3:18 PM · Arma 3
Astaroth changed the status of T144963: Game Crashes when loading into a Code4 KOTH server. from New to Need More Info.

Hi,
I cannot reproduce this crash on same server. I was able to connect and play. Do you have this issue on other server and in other gamemodes (Warlords, Zeus, Endgame)? Your logs doesn't contain crashdump file so I am not able find exact cause of your crashes.

Mon, Sep 23, 2:20 PM · Arma 3
Astaroth claimed T144983: Random Crash.

Hi,
thanks for the report. I have forwarded your crashdump to our programmers.

Mon, Sep 23, 1:06 PM · Arma 3
Astaroth claimed T144989: Status access violation.
Mon, Sep 23, 12:48 PM · Arma 3
Astaroth added a comment to T144989: Status access violation.

Hi,
I have forwarded your crashlogs to our programmers.

Mon, Sep 23, 12:48 PM · Arma 3
Astaroth added a comment to T78635: Preventive Diplomacy (Numerous Supports Issues).

spam comment removed

Mon, Sep 23, 10:47 AM · Arma 3
Astaroth added a comment to T73851: Vehicles too clean: Add clutter to them to simulate Military on campaign (Pictures inside)..

spam comments removed

Mon, Sep 23, 10:39 AM · Arma 3
Astaroth added a comment to T127225: setUnitLoadout command entities creation.

spam comments removed

Mon, Sep 23, 10:33 AM · Arma 3

Fri, Sep 20

Astaroth changed Resolution from resolution:open to resolution:duplicate on T144821: almost mission Game Crash.
Fri, Sep 20, 4:24 PM · Arma 3
Astaroth closed T144821: almost mission Game Crash as Resolved.

Duplicate of https://feedback.bistudio.com/T144822

Fri, Sep 20, 4:24 PM · Arma 3
Astaroth claimed T144822: almost mission Game Crash.

Hi,
thanks for the report. I have forwarded your crashlogs to our programmers.

Fri, Sep 20, 4:23 PM · Arma 3
Astaroth added a comment to T144830: not all versions of spectrum device are available in all expected places.

Hi,
Spectrum Device is one weapon with changeable muzzles.
For Edit Loadout on a unit: You need select Spectrum Device and then select second part of Spectrum Device in Muzzle Attachments section.

Fri, Sep 20, 2:03 PM · Arma 3
Astaroth added a comment to T144831: Error al iniciar el juego ya descargado .

Hi,
could you please try verify game data? Here is guide how to do it: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Do you have same issue when you switch game to devbranch version? https://dev.arma3.com/dev-branch

Fri, Sep 20, 12:21 PM · Arma 3
Astaroth changed Resolution from resolution:open to resolution:notfixable on T144839: Game crash during Warlords mission.
Fri, Sep 20, 12:00 PM · Arma 3
Astaroth closed T144839: Game crash during Warlords mission as Resolved.
Fri, Sep 20, 12:00 PM · Arma 3
Astaroth added a comment to T144839: Game crash during Warlords mission.

Hi,
thanks for the report. Unfortunately crash dump was not created during this crash. We are not able to find cause of crash without crashdump. I am closing this ticket. Create new one if you have new crash please.

Fri, Sep 20, 11:59 AM · Arma 3
Astaroth claimed T144870: Game crashes in SP and MP with the same code 0xC0000005 STATUS_ACCESS_VIOLATION.

Hi,
I am not able reproduce it but I have forwarded your crashlogs to our programmers. Thanks for the report.

Fri, Sep 20, 11:45 AM · Arma 3

Wed, Sep 18

Astaroth changed the status of T144845: General Grafik Bug from New to Need More Info.

Hi,
it looks like graphic card or graphic drivers issue.
Have you tried on different graphic settings?
Do you have same issue in other games?
Do you have graphic drivers up to date?
Do you have DirectX drivers up to date?

Wed, Sep 18, 1:06 PM · Arma 3
Astaroth added a comment to T121306: Hook waypoint.

spam comments removed

Wed, Sep 18, 12:59 PM · Arma 3
Astaroth added a comment to T123238: 3FPS Issue "Call for Help" - Dump-gathering ticket.

spam removed

Wed, Sep 18, 12:57 PM · Arma 3
Astaroth closed T144764: game freezes but audio remains as Resolved.

Ok, thanks for additional info.

Wed, Sep 18, 10:19 AM · Arma 3

Mon, Sep 16

Astaroth added a comment to T144769: Startup crash.

Thanks for the logs. Unfortunately logs don't show anything suspicious. Could you please try other things from my previous post? (reinstall directX, verify game data...)

Mon, Sep 16, 2:17 PM · Arma 3
Astaroth closed T144611: The Game crashes all the Time as Resolved.

Glad to hear that it helped.

Mon, Sep 16, 2:14 PM · Arma 3
Astaroth changed the status of T144745: unkown problem from New to Need More Info.

Hi,
could you please more describe your issue?
Have you tried run game without mods?

Mon, Sep 16, 1:54 PM · Arma 3
Astaroth added a comment to T144756: 64 bit не запускается.

Hi,
crash is really connected to usb controller/joystick. Game crashes is caused by ezfrd64.dll (usb controller driver). Unfornutally we are not able to solve this issue because it is caused by 3rd party software. Update to last cotroller drivers can help.

Mon, Sep 16, 1:40 PM · Arma 3
Astaroth claimed T144762: error message when trying to set threat level for Chemical detector..

HI,
thanks for the report. We will look on it.

Mon, Sep 16, 1:27 PM · Arma 3
Astaroth changed the status of T144764: game freezes but audio remains from New to Need More Info.

Hi,
could you please attach your game logs too? Guide how to do it is here: https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thanks.

Mon, Sep 16, 1:01 PM · Arma 3
Astaroth added a comment to T144769: Startup crash.

Here you can find more about error from your screenshot: https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit#0xC0000135_-_STATUS_DLL_NOT_FOUND

Mon, Sep 16, 12:59 PM · Arma 3
Astaroth changed the status of T144769: Startup crash from New to Need More Info.

Hi,
could you please attach your logs? Guide how to do it is here: https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thanks.

Mon, Sep 16, 12:57 PM · Arma 3
Astaroth added a comment to T144776: Buggy Arma sound.

I have same question like Lex. Could you please try reproduce in vanilla game? Thanks

Mon, Sep 16, 12:44 PM · Arma 3
Astaroth changed the status of T144776: Buggy Arma sound from New to Need More Info.
Mon, Sep 16, 12:42 PM · Arma 3

Sep 13 2019

Astaroth closed T61565: Magazines of 30 bullets are the same size (visual model) as those of 100 bullets as Resolved.
Sep 13 2019, 12:41 PM · Arma 3
Astaroth closed T64039: Footsteps make no sound when on walkway, stairs, and ladder of spherical radar station as Resolved.
Sep 13 2019, 12:31 PM · Arma 3
Astaroth updated the task description for T64002: Trip wires do not cause detonation of the explosive.
Sep 13 2019, 12:26 PM · Arma 3
Astaroth closed T64002: Trip wires do not cause detonation of the explosive as Resolved.
Sep 13 2019, 12:26 PM · Arma 3
Astaroth closed T64396: Weapon disappears sometimes when rearming from dead soldier as Resolved.
Sep 13 2019, 12:17 PM · Arma 3
Astaroth closed T64392: OPFOR Diver Team Leaders have wrong caliber tracer magazines as Resolved.
Sep 13 2019, 12:16 PM · Arma 3
Astaroth closed T64286: Landing helicopter on top of building as Resolved.
Sep 13 2019, 12:15 PM · Arma 3
Astaroth closed T64271: Cannot Find Player Team Killing within Player List as Resolved.
Sep 13 2019, 12:15 PM · Arma 3
Astaroth closed T64183: Prone and weapon lowering as Resolved.
Sep 13 2019, 12:12 PM · Arma 3
Astaroth closed T64092: RPG42 has classname RPG32 as Resolved.
Sep 13 2019, 12:12 PM · Arma 3
Astaroth changed Resolution from resolution:open to resolution:duplicate on T64106: In multiplayer maps, weather changes occur based on time connected to server, rather than mission run time.
Sep 13 2019, 12:10 PM · Arma 3
Astaroth closed T64106: In multiplayer maps, weather changes occur based on time connected to server, rather than mission run time as Resolved.
Sep 13 2019, 12:10 PM · Arma 3
Astaroth closed T64179: Vehicle loadout editing as Resolved.
Sep 13 2019, 11:30 AM · Arma 3
Astaroth updated the task description for T64058: Auto reload of launcher weapons (dangerous in a fire fight).
Sep 13 2019, 11:28 AM · Arma 3
Astaroth closed T64058: Auto reload of launcher weapons (dangerous in a fire fight) as Resolved.
Sep 13 2019, 11:28 AM · Arma 3
Astaroth closed T64592: Interrupt treating as Resolved.
Sep 13 2019, 11:27 AM · Arma 3
Astaroth closed T64764: GPS numbers are too dim and therefore hard to read as Resolved.
Sep 13 2019, 11:26 AM · Arma 3
Astaroth closed T64831: NLAW and RPG-42 Launcher clip through head when swimming - can't see as Resolved.
Sep 13 2019, 11:25 AM · Arma 3
Astaroth closed T65002: Environment filled with bubbles and water sound in SCUBA showcase after getting out of the sea as Resolved.
Sep 13 2019, 11:24 AM · Arma 3
Astaroth changed Resolution from resolution:open to resolution:duplicate on T65143: |Underwater Weapon is Bugged/glitched|.
Sep 13 2019, 11:24 AM · Arma 3
Astaroth closed T65143: |Underwater Weapon is Bugged/glitched| as Resolved.
Sep 13 2019, 11:23 AM · Arma 3
Astaroth closed T65205: Being able to disable the ammo counter (details inside) as Resolved.
Sep 13 2019, 11:22 AM · Arma 3
Astaroth closed T65272: Inventory duplication bug as Resolved.
Sep 13 2019, 11:21 AM · Arma 3
Astaroth closed T65310: AI swimming in buildings as Resolved.
Sep 13 2019, 11:20 AM · Arma 3
Astaroth closed T65347: unpreventable drowning when ejecting a vehicle before it sinks in the sea ... :P as Resolved.
Sep 13 2019, 11:20 AM · Arma 3
Astaroth closed T64792: Dynamic mod downloading and loading as Resolved.
Sep 13 2019, 11:20 AM · Arma 3
Astaroth closed T65584: You should automatically unscope when you roll (red dot sight, holo sight excluded) as Resolved.
Sep 13 2019, 11:17 AM · Arma 3
Astaroth added a comment to T144721: I can" play the game.

Hi,
it seems that you have corrupted some files. Have you tried verify game data? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Sep 13 2019, 11:16 AM · Arma 3

Sep 10 2019

Astaroth added a comment to T144623: Unusual Process Exit - 0x00000001 – UNABLE_TO_INIT_DXGI.

Hi,
this error is very general. It can be caused by many things. Corrupted gpu drivers, unstable overclock or wrong video game settings after changing gpu card in your case. Could you please try delete Arma3.cfg file located in Documents\Arma 3 and then run game again for recreating this file with correct settings?

Sep 10 2019, 11:22 AM · Arma 3
Astaroth added a comment to T144611: The Game crashes all the Time.

Hi,
logs don't show anything suspicious but you are using parameters which can affect game stability of the game. Could you please try run game just with these parameteres only? -nosplash -noPause -mod= -beservice
Let me know if it helps. Thanks

Sep 10 2019, 10:38 AM · Arma 3

Sep 9 2019

Astaroth added a comment to T139186: The last few days in each session fails..

Hi,
almost all dumps are empty except of last one package. I have forwarded to our programmers. Crashes are in d3d parts (directX). Update graphics drivers and directX to latest version can help with your issue especially if you don't update drivers for two years. Thanks for the dumps.

Sep 9 2019, 1:46 PM · Arma 3
Astaroth changed the status of T144083: Katiba GL flame arrestor doesn't work on third person from New to Assigned.

Hi,
thanks for the report. We will look on it.

Sep 9 2019, 1:04 PM · Arma 3
Astaroth added a comment to T144059: Splendid Camera Bug.

I am still not able to reproduce. Could you please try it with new game profile?
Could you please try verfify of game data? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Sep 9 2019, 12:14 PM · Arma 3
Astaroth changed the status of T144088: Arma 3 crashed due to Bluetooth headset Bose QC35 disconnection from New to Need More Info.

Hi,
could you pleas attach your crashdump file please? Guide how to do it is here.
https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/

Sep 9 2019, 11:26 AM · Arma 3
Astaroth added a comment to T144353: Game starts to load then goes into a black screen.

Hi,
game is not able to read from your C drive for some reason. From your log:
File read error: C:\Users\carch\OneDrive\Documents\Arma 3\carch.vars.Arma3Profile,16a: The cloud file provider is not running.
16:48:38 File read recovery from error 16a has failed with error 16a: The cloud file provider is not running.
16:48:38 Error 16a reading file 'C:\Users\carch\OneDrive\Documents\Arma 3\carch.vars.Arma3Profile'
16:48:38 ErrorMessage: The cloud file provider is not running.
16:48:38 Application terminated intentionally
ErrorMessage: The cloud file provider is not running.

Sep 9 2019, 11:24 AM · Arma 3
Astaroth added a comment to T144368: Error code STATUS ACCESS VIOLATION.

Hi,
it crashes in graphics drivers (nvwgf2umx.dll). Could you please try update your graphics card drivers?

Sep 9 2019, 11:07 AM · Arma 3

Sep 6 2019

Astaroth closed T63831: Feedback tracker: only send updated changes in email, not everything as Resolved.
Sep 6 2019, 2:11 PM · Arma 3
Astaroth added a comment to T127019: Game launch error.

spam deleted

Sep 6 2019, 10:28 AM · Arma 3
Astaroth closed T63493: Losing connection after a few minutes ingame as Resolved.

Thanks for confirmation.

Sep 6 2019, 10:26 AM · Arma 3
Astaroth closed T63421: Unreadable text under white selection stripe in UI as Resolved.
Sep 6 2019, 10:25 AM · Arma 3
Astaroth closed T63422: White horizontal selection stripe in UI menu makes text unreadable as Resolved.

Thanks for confirmation.

Sep 6 2019, 10:24 AM · Arma 3
Astaroth closed T63340: Contunues to choke after reaching surface as Resolved.

Thanks for confirmation.

Sep 6 2019, 10:24 AM · Arma 3

Sep 5 2019

Astaroth closed T63382: Launcher Section in Inventory as Resolved.
Sep 5 2019, 5:33 PM · Arma 3
Astaroth closed T63334: Cannot use SDAR underwater unless wearing the wetsuit. as Resolved.
Sep 5 2019, 5:33 PM · Arma 3
Astaroth closed T63244: NVG Goggles stick out trough cannopy in MH/AH-6 and Ifrit MRAP as Resolved.

Thanks for confirmation.

Sep 5 2019, 5:30 PM · Arma 3
Astaroth closed T63221: Changing Weapons while changing stance causes weapon cycling as Resolved.

Thanks for confirmation.

Sep 5 2019, 5:30 PM · Arma 3
Astaroth closed T61609: Individual explosive detonation as Resolved.
Sep 5 2019, 5:29 PM · Arma 3
Astaroth changed Resolution from resolution:open to resolution:duplicate on T61609: Individual explosive detonation.
Sep 5 2019, 5:29 PM · Arma 3
Astaroth closed T63199: House Marker on the landing strip as Resolved.

Thanks for confirmation.

Sep 5 2019, 5:27 PM · Arma 3
Astaroth closed T63113: No handbrake tyre screech when engine is off. as Resolved.

Thanks for confirmation.

Sep 5 2019, 5:25 PM · Arma 3
Astaroth closed T63136: Speedboat drive alone when hit by a car as Resolved.

Thanks for confirmation.

Sep 5 2019, 5:24 PM · Arma 3
Astaroth closed T62649: The force reload after fireing RPG as Resolved.

Thanks for confirmation.

Sep 5 2019, 5:24 PM · Arma 3