DayZProject
ActivePublic

Details

Description

DayZ is a gritty, authentic, open-world survival horror hybrid-MMO game, in which players follow a single goal: to survive in the harsh post-apocalyptic landscape as long as they can. Players can live through powerful events and emotions arising from the ever-evolving emergent gameplay.

For client crashes, please have a look at the following:

Create a new issue and clearly label it as a crash in the title. For example:

"Game Crash - Dropping a protector case crashes the game"

Next, provide insight into how you got your game to crash. Include as much information about what you were doing around the time the game crashed. Every little detail can help us fix the problem. Remember to mention whether this happens on the stable or experimental branch of the game.

GOOD:
"The game crashed when I dropped a protector case on the ground while playing on an experimental server. I had the protector case in my backpack and drag and dropped it into the vicinity window. The case contained a canteen and a pack of rice. I have tried this several times and it happens every time"

BAD:
"Game crashed when I dropped a protector case"

Include steps to reproduce if you think that they are necessary and aren't obvious enough from the description. Always describe reproduction step by step.

  1. Open inventory
  2. Place the protector case in your backpack
  3. Drag and drop it into the vicinity tab
  4. Game Crashes

Don't forget to include the game's version (can be found in the main menu).

Now for the most important part of all.

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"

You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example. Use the "New DayZ Private Bug Report" form when sending us crash logs as they may contain personal data from your computer.

Recent Activity

Today

nzmat created T128232: players being kicked on connection for no reason and unable to connect.
Sun, Apr 22, 1:00 AM · DayZ

Yesterday

saintcm added a watcher for DayZ: saintcm.
Sat, Apr 21, 10:53 AM

Fri, Apr 20

lazarus923 added a comment to T128221: Character Stuck Under High-rise Building.

Hello lazarus923.
Please post the link to your Steam profile in here so we can move the character for you.
Regards,
Geez

Fri, Apr 20, 4:05 PM · DayZ
lazarus923 updated the task description for T128221: Character Stuck Under High-rise Building.
Fri, Apr 20, 4:04 PM · DayZ
Geez closed T128107: Game crashing today .. was fine until the battleye update as Resolved.
Fri, Apr 20, 10:49 AM · DayZ
Geez changed the status of T128221: Character Stuck Under High-rise Building from New to Need More Info.

Hello lazarus923.
Please post the link to your Steam profile in here so we can move the character for you.
Regards,
Geez

Fri, Apr 20, 10:46 AM · DayZ
Geez closed T128219: Stuck Under House as Resolved.

Hello Durzos.
We have moved the character for you and it should not be stuck any more. In case there are any issues with your character still, please let us know under this ticket.
Regards,
Geez

Fri, Apr 20, 10:45 AM · DayZ
lazarus923 created T128221: Character Stuck Under High-rise Building.
Fri, Apr 20, 2:11 AM · DayZ

Thu, Apr 19

Durzos created T128219: Stuck Under House.
Thu, Apr 19, 6:19 PM · DayZ
EllFuretoss created T128218: Gas Stations .
Thu, Apr 19, 2:19 PM · DayZ
EllFuretoss created T128217: Weapon Recoil - 0.63 -.
Thu, Apr 19, 1:25 PM · DayZ
Geez closed T128201: stuck in rock as Resolved.

Hello doug.
We have moved the character for you and it should not be stuck any more. In case there are any issues with the character still, please let us know under this ticket.
Regards,
Geez

Thu, Apr 19, 11:51 AM · DayZ
doug changed Severity from severity:none to severity:major on T128201: stuck in rock.
Thu, Apr 19, 4:15 AM · DayZ
EllFuretoss created T128213: bandana - Before - After.
Thu, Apr 19, 2:29 AM · DayZ

Wed, Apr 18

Geez changed the status of T128208: Unable to Join certain server due to position from New to Need More Info.

Hello BillyBuck.
Please post the link to your Steam profile in here and we will move the character for you.
Regards,
Geez

Wed, Apr 18, 9:38 AM · DayZ
BillyBuck created T128208: Unable to Join certain server due to position.
Wed, Apr 18, 12:11 AM · DayZ

Tue, Apr 17

nzmat added a watcher for DayZ: nzmat.
Tue, Apr 17, 10:05 AM
AbradolfLincler removed a watcher for DayZ: AbradolfLincler.
Tue, Apr 17, 5:44 AM
doug created T128201: stuck in rock.
Tue, Apr 17, 5:43 AM · DayZ
AbradolfLincler added a watcher for DayZ: AbradolfLincler.
Tue, Apr 17, 1:28 AM

Mon, Apr 16

Geez changed the status of T128161: Fireplace Bugs from New to Assigned.

Hello thebaddestass.
The crafting system has been reworked for the 0.63 version and the issues will be addressed in there.
Regards,
Geez

Mon, Apr 16, 12:38 PM · DayZ
Geez closed T128143: SG Server not responding as Resolved.

Hello purg.republic and thank you for the report.
We have contacted the server providers and the issue should be resolved now.
Regards,
Geez

Mon, Apr 16, 11:39 AM · DayZ
Geez changed the status of T128164: FPS Drops in CQB & at Random from New to Need More Info.

Hello jakon72 and thank you for the report.
Have you started to experience this issue upon a specific patch? Were there any software changes in your computer since you have started to experience this issue?
Regards,
Geez

Mon, Apr 16, 11:36 AM · DayZ
Geez closed T128160: Stuck under floor as Resolved.
Mon, Apr 16, 11:20 AM · DayZ
Geez changed the status of T128160: Stuck under floor from New to Need More Info.

Hello thebaddestass.
We have moved the character for you and it should not be stuck any more. In case there are any issues with the character still, please let us know under this ticket.
Regards,
Geez

Mon, Apr 16, 11:18 AM · DayZ
Geez changed the status of T128148: Dayz SA Battleye kick, client not responding from New to Reviewed.

Hello list.joshua and thank you for the report.
For issues related to the BattlEye client, please contact the BattlEye support directly at https://www.battleye.com/support/.
Regards,
Geez

Mon, Apr 16, 10:40 AM · DayZ
Geez merged task T128149: Dayz SA Battleye kick, client not responding into T128148: Dayz SA Battleye kick, client not responding.
Mon, Apr 16, 10:34 AM · DayZ
Geez merged T128149: Dayz SA Battleye kick, client not responding into T128148: Dayz SA Battleye kick, client not responding.
Mon, Apr 16, 10:34 AM · DayZ
Geez closed T128080: Game Crash - Bad module info as Resolved.

Hello Creep.
We are glad to hear that you have been able to resolve the issue.I am going to resolve this ticket now, but feel free to submit another one in case you run into any issues in the future or let us know under this ticket in case the issue re-appears.
Regards,
Geez

Mon, Apr 16, 10:14 AM · DayZ

Sat, Apr 14

jakon72 created T128164: FPS Drops in CQB & at Random.
Sat, Apr 14, 6:32 PM · DayZ
thebaddestass created T128161: Fireplace Bugs.
Sat, Apr 14, 9:47 AM · DayZ
thebaddestass created T128160: Stuck under floor.
Sat, Apr 14, 9:43 AM · DayZ

Fri, Apr 13

list.joshua created T128149: Dayz SA Battleye kick, client not responding.
Fri, Apr 13, 12:14 PM · DayZ
list.joshua created T128148: Dayz SA Battleye kick, client not responding.
Fri, Apr 13, 12:11 PM · DayZ
purg.republic renamed T128143: SG Server not responding from SG Server not reponding to SG Server not responding.
Fri, Apr 13, 3:48 AM · DayZ
purg.republic created T128143: SG Server not responding.
Fri, Apr 13, 3:48 AM · DayZ
purg.republic removed a watcher for DayZ: purg.republic.
Fri, Apr 13, 3:30 AM
purg.republic added a watcher for DayZ: purg.republic.
Fri, Apr 13, 3:30 AM

Thu, Apr 12

Creep added a comment to T128080: Game Crash - Bad module info.

I installed windows 10 Pro 1703 and everything seems to work fine now. :)
Thank you for the support @Geez and everyone else who tried to help me.

Thu, Apr 12, 4:45 PM · DayZ
theclassifiedrebel added a comment to T128080: Game Crash - Bad module info.

You can stop the windows update by typing "services" in the search bar and right clicking "windows update">properties> then disable. I have been running into this issues and my pc is all up to date and what has fixed it be me is, in the same services window, disable everything that says xbox. Windows added some game changes for xbox that has issues with some steam games. The other thing to do is locate the dayz.exe file right click it and got to properties>compatibility>check the box that says "disable fullscreen optimizations". This is a 100% windows issue and windows needs to stop trying to dictate how they want us to play our games, the bad module is a windows issue with your gpu. Hope that helps you out and makes it so you can play.

Thu, Apr 12, 3:04 PM · DayZ
Creep added a comment to T128080: Game Crash - Bad module info.

I backed up my files on the hdd and reinstalled windows on the ssd.
I'm downloading the necessary programs, just need to know how to stop windows from downloading the Creators update?
It would be great if I could download security updates anyways.

Thu, Apr 12, 12:48 PM · DayZ
Geez added a comment to T128080: Game Crash - Bad module info.

Hello Creep.
Is it possible for you to uninstall the update through the "Programs and Features" in windows? https://www.howtogeek.com/206271/how-to-roll-back-or-uninstall-a-problematic-windows-update/
Regards,
Geez

Thu, Apr 12, 12:17 PM · DayZ
Creep added a comment to T128080: Game Crash - Bad module info.

For some reason I cannot roll back to another version. I tried to rollback from the recovery options, it just tells me that i can't rollback.
Is there anything else I can try to rollback, or is a clean install to 1703 the only option for me to get rid of the creators update?

Thu, Apr 12, 11:41 AM · DayZ
Geez added a comment to T128080: Game Crash - Bad module info.

Hello Creep.
Since the BattlEye fix did not fix the issue for you it is possible that it does occur due to the fall creators update. Would it be possible for you to try rolling back the update and let us know if you are still experiencing those crashes?
Regards,
Geez

Thu, Apr 12, 9:59 AM · DayZ

Wed, Apr 11

Creep added a comment to T128080: Game Crash - Bad module info.

So, is there something i can try to fix this issue?

Wed, Apr 11, 7:11 PM · DayZ
Geez changed the status of T128124: Floating sign from New to Acknowledged.

Hello SubsidedLemon and thank you for the report.
This is a known issue and it has been scheduled for a fix.
Regards,
Geez

Wed, Apr 11, 2:36 PM · DayZ
HoneyCentaur added a watcher for DayZ: HoneyCentaur.
Wed, Apr 11, 7:27 AM

Tue, Apr 10

SubsidedLemon created T128124: Floating sign.
Tue, Apr 10, 9:27 PM · DayZ
SubsidedLemon added a watcher for DayZ: SubsidedLemon.
Tue, Apr 10, 9:21 PM
chainsawsquirrel added a comment to T128107: Game crashing today .. was fine until the battleye update.

Resolved

Tue, Apr 10, 7:12 PM · DayZ