DayZProject
ActivePublic

Description

DayZ is a gritty, authentic, open-world survival horror hybrid-MMO game, in which players follow a single goal: to survive in the harsh post-apocalyptic landscape as long as they can. Players can live through powerful events and emotions arising from the ever-evolving emergent gameplay.

For client crashes, please have a look at the following:

Create a new issue and clearly label it as a crash in the title. For example:

"Game Crash - Dropping a protector case crashes the game"

Next, provide insight into how you got your game to crash. Include as much information about what you were doing around the time the game crashed. Every little detail can help us fix the problem. Remember to mention whether this happens on the stable or experimental branch of the game.

GOOD:
"The game crashed when I dropped a protector case on the ground while playing on an experimental server. I had the protector case in my backpack and drag and dropped it into the vicinity window. The case contained a canteen and a pack of rice. I have tried this several times and it happens every time"

BAD:
"Game crashed when I dropped a protector case"

Include steps to reproduce if you think that they are necessary and aren't obvious enough from the description. Always describe reproduction step by step.

  1. Open inventory
  2. Place the protector case in your backpack
  3. Drag and drop it into the vicinity tab
  4. Game Crashes

Don't forget to include the game's version (can be found in the main menu).

Now for the most important part of all.

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"

You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example. Use the "New DayZ Private Bug Report" form when sending us crash logs as they may contain personal data from your computer.

Recent Activity

Today

jakon72 added a comment to T126988: Server Performance Drop Off After Restart.

This issue is still very apparent, just a moment ago the server was running on 1 FPS. Here's a screenshot. Are there any updates that can be shared?

Sat, Nov 18, 8:01 PM · DayZ
Breex changed Severity from severity:none to severity:major on T127137: I'm stuck inside a buildnig..
Sat, Nov 18, 11:43 AM · DayZ

Yesterday

Breex created T127137: I'm stuck inside a buildnig..
Fri, Nov 17, 2:03 PM · DayZ

Thu, Nov 16

Geez added a comment to T119631: Mosin Nagant Becoming Ruined After 20-30 Rounds Fired.

Thank you Rule.303.
The damage system is being reworked for the 0.63 version and we will go through all the weapons internally to make sure those issues are no longer present.
Regards,
Geez

Thu, Nov 16, 1:52 PM · DayZ
d.kmiecik.sltzn added a watcher for DayZ: d.kmiecik.sltzn.
Thu, Nov 16, 1:04 PM
Rule.303 added a comment to T127132: Stuck in Rocks.

Confirmed to be fixed, thank you!

Thu, Nov 16, 11:47 AM · DayZ
Geez closed T127132: Stuck in Rocks as "Resolved".

Hello Rule.303.
We have moved the character for you and it should not be stuck any more. In case there are any issues with the character still, please let us know under this ticket.
Regards,
Geez

Thu, Nov 16, 10:37 AM · DayZ
Rule.303 added a comment to T119631: Mosin Nagant Becoming Ruined After 20-30 Rounds Fired.

It's worth noting that other single chambered guns have this issue. The IZH-18 becomes ruined after about 15-20 rounds of shooting.

Thu, Nov 16, 9:07 AM · DayZ
Rule.303 created T127132: Stuck in Rocks.
Thu, Nov 16, 8:59 AM · DayZ

Wed, Nov 15

Spaggie created T127128: Speedos.
Wed, Nov 15, 8:43 PM · DayZ
Geez closed T127122: Trapped in a wall as "Resolved".

Hello TheCoffee.
We have moved the character for you and it should not be stuck any more. In case there are any issues with the character still, please let us know under this ticket.
Regards,
Geez

Wed, Nov 15, 12:30 PM · DayZ
TheCoffee created T127122: Trapped in a wall.
Wed, Nov 15, 11:23 AM · DayZ

Tue, Nov 14

Raoul_Grim added a comment to T127103: Massive FPS drop. Game becomes unplayable within minutes..

Hi Geez,

Tue, Nov 14, 8:31 AM · DayZ

Mon, Nov 13

Geez closed T127098: Character stuck in rock as "Resolved".
Mon, Nov 13, 10:33 AM · DayZ
Geez changed the status of T127103: Massive FPS drop. Game becomes unplayable within minutes. from "New" to "Need More Info".

Hello Raoul_Grim and thank you for the report.
Have you always experienced this issue or has it started to occur only recently? Have you tried to remove the contents of C:\Users\*username*\Documents\DayZ folder to see if it has any effect on the issue? Also, if you are experiencing constant fps drops in the menu, can you try the following and let us know?

Mon, Nov 13, 10:32 AM · DayZ
Geez changed the status of T127106: Player stuck in wall of a house from "New" to "Need More Info".

Hello Redmich.
Please post the link to your Steam profile in here and we will move the character for you.
Regards,
Geez

Mon, Nov 13, 10:25 AM · DayZ

Sun, Nov 12

Redmich created T127106: Player stuck in wall of a house.
Sun, Nov 12, 1:04 PM · DayZ
Raoul_Grim changed Operating System from os:w10 to os:w10x64 on T127103: Massive FPS drop. Game becomes unplayable within minutes..
Sun, Nov 12, 7:18 AM · DayZ
Raoul_Grim created T127103: Massive FPS drop. Game becomes unplayable within minutes..
Sun, Nov 12, 7:13 AM · DayZ
StayGoId edited the description of T127098: Character stuck in rock.
Sun, Nov 12, 1:51 AM · DayZ

Sat, Nov 11

StayGoId edited the description of T127098: Character stuck in rock.
Sat, Nov 11, 10:55 PM · DayZ
StayGoId edited the description of T127098: Character stuck in rock.
Sat, Nov 11, 7:39 AM · DayZ
StayGoId created T127098: Character stuck in rock.
Sat, Nov 11, 7:39 AM · DayZ

Thu, Nov 9

Geez changed the status of T127091: DayZ main menue drops fps after a few minutes from "New" to "Need More Info".

Hello Pokaa23 and thank you for the report.
Can you try the following and let us know if it has resolved the issue?

Thu, Nov 9, 4:37 PM · DayZ
Pokaa23 added a comment to T127091: DayZ main menue drops fps after a few minutes.

DayZ.rar

Thu, Nov 9, 4:26 PM · DayZ
Pokaa23 added a comment to T127091: DayZ main menue drops fps after a few minutes.

I forgot to say. It is in the main menu when the fps drops.

Thu, Nov 9, 4:24 PM · DayZ
Pokaa23 created T127091: DayZ main menue drops fps after a few minutes.
Thu, Nov 9, 4:24 PM · DayZ
jakon72 added a comment to T126988: Server Performance Drop Off After Restart.

We have stopped doing events on the server a few months ago due to the shear amount of work and stress involved. To my knowledge, there aren't any groups of 6+ that are currently active on the server. I would guess that the maximum amount of players that might log onto the server in one specific area is 4-5. that is assuming that an entire squad is logging onto the server at the same time, in the same place, which probably doesn't happen very often.

Thu, Nov 9, 7:16 AM · DayZ

Wed, Nov 8

Geez added a comment to T126988: Server Performance Drop Off After Restart.

Hello jakon72.
We would like to ask, are you doing some specific events on the server often? If so, do they involve multiple players logging on at the same place at the same or approximately the same time? If not, is there a possibility that there are large groups of players that log on at the same time onto the server in the same area of the map?
Regards,
Geez

Wed, Nov 8, 11:37 AM · DayZ
Geez added a comment to T127086: VOIP error resulting in map wide communication..

Hello gus and thank you for the report.
This is a known issue and it is scheduled for a fix.
Regards,
Geez

Wed, Nov 8, 11:33 AM · DayZ
Geez merged T127086: VOIP error resulting in map wide communication. into T126177: Hearing Voices Around Dead Body after Respawning.
Wed, Nov 8, 11:33 AM · DayZ
Geez merged task T127086: VOIP error resulting in map wide communication. into T126177: Hearing Voices Around Dead Body after Respawning.
Wed, Nov 8, 11:33 AM · DayZ
Geez changed the status of T127087: Morris column creates terrain black hole from "Assigned" to "Acknowledged".

Hello martydunlop and thank you for the report.
We have confirmed the issue and it has been scheduled for a fix.
Regards,
Geez

Wed, Nov 8, 11:29 AM · DayZ
Geez closed T127074: Stuck under a house on log in as "Resolved".

Hello Firefox101.
We have moved the character and it should not be stuck any more. In case there are any issues with the character still, please let us know under this ticket.
Regards,
Geez

Wed, Nov 8, 10:17 AM · DayZ
Geez changed the status of T127087: Morris column creates terrain black hole from "New" to "Assigned".
Wed, Nov 8, 9:55 AM · DayZ

Tue, Nov 7

Firefox101 added a comment to T127074: Stuck under a house on log in.

http://steamcommunity.com/profiles/76561198091328447/
Thank you for all your help

Tue, Nov 7, 11:20 PM · DayZ
martyndunlop created T127087: Morris column creates terrain black hole .
Tue, Nov 7, 10:38 PM · DayZ
gus edited the description of T127086: VOIP error resulting in map wide communication..
Tue, Nov 7, 8:35 PM · DayZ
gus edited the description of T127086: VOIP error resulting in map wide communication..
Tue, Nov 7, 8:33 PM · DayZ
gus created T127086: VOIP error resulting in map wide communication..
Tue, Nov 7, 8:33 PM · DayZ
gus added a watcher for DayZ: gus.
Tue, Nov 7, 8:20 PM
Geez added a comment to T126988: Server Performance Drop Off After Restart.

Hello jakon72.
So far there is no new info on the issue that we can share.
Regards,
Geez

Tue, Nov 7, 12:57 PM · DayZ
Geez changed the status of T127060: Rifle dissapears from "Need More Info" to "Acknowledged".

Thank you massaKer.
In that case, the issue is known and scheduled for a fix.
Regards,
Geez

Tue, Nov 7, 10:44 AM · DayZ

Mon, Nov 6

massaKer added a comment to T127060: Rifle dissapears.

Yes, it wasn't dropped, true. Sorry but english is not my 1st lenguage, it's not easy for me to explain myself.

Mon, Nov 6, 10:12 PM · DayZ
jakon72 added a comment to T126988: Server Performance Drop Off After Restart.

Has there been any progress made with this issue? Anything that you might be able to share?

Mon, Nov 6, 8:38 PM · DayZ
MineCopre added a watcher for DayZ: MineCopre.
Mon, Nov 6, 3:36 PM
Anonymous_573462 added a comment to T127070: Character Stuck - please help unstuck and PM me if I'm good to go..

Thankyou massive help! Found shoes, apple tree... all good... finished my mission!

Mon, Nov 6, 12:55 PM · DayZ
Geez changed the status of T127060: Rifle dissapears from "New" to "Need More Info".

Hello massaKer and thank you for the report.
In the last part of the description you do mention that the weapon did not return to your hands from the ground. Are you certain that the weapon has been dropped to the ground? (did you see the weapon on the ground prior to it disappearing?) As we currently are aware of an issue where if player eats multiple consumables in rapid succession while wielding a weapon, the weapon can get glitched and disappear as the next thing is consumed (which could be the charcoal tabs in your case).
Regards,
Geez

Mon, Nov 6, 11:24 AM · DayZ
Geez changed the status of T127064: My friend's character dropped on the ground, dead, with a BattleEye Client message instead of "You are unconscious/dead" from "New" to "Need More Info".

Hello Omega98.
Is it possible that the friends character was bleeding/hungry/sick which was causing the unconsciousness? As for the message, currently it is a known issue that the messages from the bottom left status bar appear in the death/unconscious screen. Logging off from unconscious state always leads to death of the character, which is most likely the cause for your friend to respawn as fresh spawn.
Regards,
Geez

Mon, Nov 6, 11:19 AM · DayZ
Geez changed the status of T127074: Stuck under a house on log in from "New" to "Need More Info".

Hello Firefox101.
Please post the link to your Steam profile in here and we will move the character for you.
Regards,
Geez

Mon, Nov 6, 11:08 AM · DayZ