DayZProject
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Description

DayZ is a gritty, authentic, open-world survival horror hybrid-MMO game, in which players follow a single goal: to survive in the harsh post-apocalyptic landscape as long as they can. Players can live through powerful events and emotions arising from the ever-evolving emergent gameplay.

For client crashes, please have a look at the following:

Create a new issue and clearly label it as a crash in the title. For example:

"Game Crash - Dropping a protector case crashes the game"

Next, provide insight into how you got your game to crash. Include as much information about what you were doing around the time the game crashed. Every little detail can help us fix the problem. Remember to mention whether this happens on the stable or experimental branch of the game.

GOOD:
"The game crashed when I dropped a protector case on the ground while playing on an experimental server. I had the protector case in my backpack and drag and dropped it into the vicinity window. The case contained a canteen and a pack of rice. I have tried this several times and it happens every time"

BAD:
"Game crashed when I dropped a protector case"

Include steps to reproduce if you think that they are necessary and aren't obvious enough from the description. Always describe reproduction step by step.

  1. Open inventory
  2. Place the protector case in your backpack
  3. Drag and drop it into the vicinity tab
  4. Game Crashes

Don't forget to include the game's version (can be found in the main menu).

Now for the most important part of all.

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"

You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Recent Activity

Today

sanguine00 added a comment to T123412: fullscreen bug.

Do you have a multi-monitor setup?

Mon, Feb 20, 5:38 PM · DayZ
Geez changed the status of T123403: Unable to pick up items after bringing a new item to hands from "New" to "Assigned".
Mon, Feb 20, 5:33 PM · DayZ
Geez changed the status of T123412: fullscreen bug from "New" to "Assigned".
Mon, Feb 20, 5:30 PM · DayZ
Micha added a comment to T123410: 0.61 exp - Massive frame drop at NWA.

This happened at daytime and there were no flares around or ignited by myself.

Mon, Feb 20, 4:52 PM · DayZ
Geez changed the status of T123426: Items invisible in inventory from "New" to "Need More Info".

Hello al.kepmenaar and thank you for the report.
Have you encountered this issue only during specific gameplay session on certain server or does the issue occur on various servers? Does the issue occur on both public and private hives? And do you remember what was the server population on the server/s where you encountered the issue?
Regards,
Geez

Mon, Feb 20, 4:46 PM · DayZ
Geez changed the status of T123410: 0.61 exp - Massive frame drop at NWA from "New" to "Need More Info".

Hello Micha and thank you for the report.
Has the issue occurred during day or night time? And do you remember by any chance if there were any ignited flares around your character (or even one in your characters hands)?
Regards,
Geez

Mon, Feb 20, 3:01 PM · DayZ
Geez added a comment to T123347: Face is melting bug.

Thank you Grothmar.
Do you remember what other clothing did your character have at the time?
Regards,
Geez

Mon, Feb 20, 3:00 PM · DayZ
Geez changed the status of T123416: Stone Knife crafting bug from "New" to "Acknowledged".

Hello Asmondian and thank you for the report.
We have confirmed the issue and it has been scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 2:57 PM · DayZ
Grothmar added a comment to T123347: Face is melting bug.

yes. all was on my head. ghillie, designer glasses and green balaclava

Mon, Feb 20, 2:52 PM · DayZ
Geez changed the status of T123433: Long Range Force Drink Option with Jerry Can from "New" to "Assigned".
Mon, Feb 20, 2:44 PM · DayZ
Geez added a comment to T123208: Game Crash While Running.

Thank you Zenoxtale.
The crash is also known and scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 2:06 PM · DayZ
Geez changed the status of T123407: Exp 0.61.137826 Crash on close from "Assigned" to "Acknowledged".

Hello sgtpepper and thank you for the report.
This is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 2:00 PM · DayZ
Geez changed the status of T123417: Crashes before and after Patch 0.61.137813 from "Assigned" to "Acknowledged".

Hello OPK-Desperado and thank you for the report.
Those are crashes we are aware of and they are scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 1:58 PM · DayZ
Geez closed T123038: Crash, game freezes when trying to join server as "Resolved".

Hello assaub.
Glad to hear that the issue has been resolved. Do you possibly know which particular windows update has resolved the issue for you? If you know by any chance, please let us know here.
Regards,
Geez

Mon, Feb 20, 1:46 PM · DayZ
Geez added a comment to T123413: DayZ Ingame Crash (Stable 0.61.137813).

Thank you cs_wolf.
The issue is being looked into and is scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 1:43 PM · DayZ
cs_wolf added a comment to T123413: DayZ Ingame Crash (Stable 0.61.137813).

All I remember was opening my inventory and trying to switch to the other gun I was (doube carrying), but I did not complete the action of switching. (Dragging the hand slot to the other weapon on my back)

Mon, Feb 20, 1:00 PM · DayZ
Geez added a comment to T123432: Bugged house door.

Hello rgobeli1 and thank you for the report.
This is an issue we are aware of and it has been scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 12:01 PM · DayZ
Geez merged T123432: Bugged house door into T122953: X64 Stable Door opening wrong way..
Mon, Feb 20, 12:01 PM · DayZ
Geez merged task T123432: Bugged house door into T122953: X64 Stable Door opening wrong way..
Mon, Feb 20, 12:01 PM · DayZ
Geez changed the status of T123425: Dayz - Shooting / Hiting Bug from "New" to "Need More Info".

Hello Burli and thank you for the report.
Does the issue occur only upon alt tabbing back into the game, or does the issue occur also without alt tabbing?
Regards,
Geez

Mon, Feb 20, 11:59 AM · DayZ
Geez added a comment to T123428: Bug chambered painted weapon unchambed .

Hello Furet and thank you for the report.
This is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 11:55 AM · DayZ
Geez merged T123428: Bug chambered painted weapon unchambed into T117847: Painting a SKS Deletes Loaded Rounds.
Mon, Feb 20, 11:54 AM · DayZ
Geez merged task T123428: Bug chambered painted weapon unchambed into T117847: Painting a SKS Deletes Loaded Rounds.
Mon, Feb 20, 11:54 AM · DayZ
Geez changed the status of T123398: Invisible infected from "New" to "Acknowledged".

Hello IMT and thank you for the report.
We have confirmed the issue and we are working on a fix.
Regards,
Geez

Mon, Feb 20, 11:50 AM · DayZ
Geez changed the status of T123418: Invisible Zombies Worse After 2-17-17 Update from "New" to "Acknowledged".

Hello Wolf_of_Thorns and thank you for the report.
We have confirmed the issue and we are working on a fix.
Regards,
Geez

Mon, Feb 20, 11:49 AM · DayZ
Geez changed the status of T123408: Exp 0.61.137826 Hand slot out of sync from "New" to "Acknowledged".

Hello sgtpepper and thank you for the report.
This is a known issue and it has been scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 11:45 AM · DayZ
Geez changed the status of T123401: Change game to any resolution you want from "New" to "Reviewed".

Hello theclassifiedrebel and thank you for the report.
Due to the changes to the game with the new renderer being released, the aspect ratio is now being autodetected by the game and only the native resolutions are available. Currently we do not plan on changing this, however it may be changed in the future stages of development.
Regards,
Geez

Mon, Feb 20, 11:44 AM · DayZ
Geez changed the status of T123404: Stuck under house from "New" to "Need More Info".

Hello algorerhythm.
We have checked the database and the active character on this particular server is not stuck under the green house (however, the previous dead character is under the green house). From that we understand that you have resolved the issue yourself?
Regards,
Geez

Mon, Feb 20, 11:40 AM · DayZ
Geez changed the status of T123413: DayZ Ingame Crash (Stable 0.61.137813) from "Assigned" to "Acknowledged".

Hello cs_wolf and thank you for the report.
Were there any specific actions you have done prior to the crash appearing? Any information might help.
Regards,
Geez

Mon, Feb 20, 11:16 AM · DayZ
Geez added a comment to T123400: 0.61 stable - SKS losing ammo after being colored green.

Hello Micha and thank you for the report.
This is a known issue and it has been scheduled for a fix.
Regards,
Geez

Mon, Feb 20, 10:51 AM · DayZ
Geez merged T123400: 0.61 stable - SKS losing ammo after being colored green into T117847: Painting a SKS Deletes Loaded Rounds.
Mon, Feb 20, 10:51 AM · DayZ
Geez merged task T123400: 0.61 stable - SKS losing ammo after being colored green into T117847: Painting a SKS Deletes Loaded Rounds.
Mon, Feb 20, 10:51 AM · DayZ
Geez changed the status of T123407: Exp 0.61.137826 Crash on close from "New" to "Assigned".
Mon, Feb 20, 10:43 AM · DayZ
Geez changed the status of T123417: Crashes before and after Patch 0.61.137813 from "New" to "Assigned".
Mon, Feb 20, 10:43 AM · DayZ
Geez changed the status of T123413: DayZ Ingame Crash (Stable 0.61.137813) from "New" to "Assigned".
Mon, Feb 20, 10:43 AM · DayZ
Geez changed the status of T123427: Crash of the game= inventory [Dayz 0.61 Exp] 19/02/2017 from "New" to "Need More Info".

Hello Furet and thank you for the report.
Please attach the contents of your C:\Users\*username*\AppData\Local\DayZ to this ticket. The upload button can be found on the bar on top of the comment window.
Regards,
Geez

Mon, Feb 20, 10:42 AM · DayZ
Pook created T123433: Long Range Force Drink Option with Jerry Can.
Mon, Feb 20, 9:20 AM · DayZ
rgobeli1 created T123432: Bugged house door.
Mon, Feb 20, 8:31 AM · DayZ

Yesterday

Goateswyn added a comment to T120643: Primary ticket - Conical glitches produced by environment/objects.

+1

Sun, Feb 19, 8:30 PM · DayZ
WillZ added a comment to T123418: Invisible Zombies Worse After 2-17-17 Update.

https://www.youtube.com/watch?v=Ez3k1k6N7Ks&feature=em-subs_digest

Sun, Feb 19, 7:21 PM · DayZ
Furet created T123428: Bug chambered painted weapon unchambed .
Sun, Feb 19, 3:34 PM · DayZ
Furet created T123427: Crash of the game= inventory [Dayz 0.61 Exp] 19/02/2017.
Sun, Feb 19, 3:03 PM · DayZ
SCARDOR added a comment to T122849: barrel bug.

Hello SCARDOR.
As we have mentioned in the previous ticket posted by you, the issue is known and scheduled for a fix. However, there is no time estimate on when this issue will be fixed. If you wish we can remove the glitched character for you so you can play (if so, please post your steam profile link in here).
Regards,
Geez

Sun, Feb 19, 1:19 PM · DayZ
SCARDOR added a comment to T122849: barrel bug.

it sill isnt fixed, I WANT IT FIXED!!!!!!!!!!

Sun, Feb 19, 1:18 PM · DayZ
SCARDOR added a comment to T123412: fullscreen bug.

it worked! i put my monitor from 72Hz to 60Hz and it works ty so much!!

Sun, Feb 19, 1:09 PM · DayZ
SCARDOR added a comment to T123412: fullscreen bug.

i dont have 144 hz

Sun, Feb 19, 1:04 PM · DayZ
Burli edited the description of T123425: Dayz - Shooting / Hiting Bug.
Sun, Feb 19, 12:41 PM · DayZ
al.kempenaar edited the description of T123426: Items invisible in inventory.
Sun, Feb 19, 10:43 AM · DayZ
al.kempenaar edited the description of T123426: Items invisible in inventory.
Sun, Feb 19, 10:39 AM · DayZ
WillZ added a comment to T123418: Invisible Zombies Worse After 2-17-17 Update.

This happened to me too today, a couple of times. I was at NW airfield and shot 2 zombies with my suppressed Glock, and started getting attacked by an invisible zombie. I have recorded video if anyone wants to see it.

Sun, Feb 19, 8:03 AM · DayZ