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Sep 16 2014, 4:00 PM (261 w, 3 d)
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May 11 2016

andy edited Steps To Reproduce on T116371: [0.8.0234] Drilling tasks in MAB mission don't disappear after finishing.
May 11 2016, 2:24 PM · Take On Mars
andy edited Steps To Reproduce on T116370: [0.8.0234] Kill Trans/Rot gets disabled by entering Game Menu.
May 11 2016, 2:24 PM · Take On Mars
andy added a comment to T108116: When launching game the game crashes and gives error: "The instruction at 0x00d1b2e2 refrenced memory at 0x000000000".

Hi Shagohad and sorry to hear about your trouble.
Please attach the contents of your C:\Users\<Name>\AppData\Local\DayZ\ folder to the ticket in a .rar
Regards,
Andy

May 11 2016, 3:59 AM · DayZ
andy added a comment to T108111: glitching into the jails.

Hi nerowolfe35 and thank you for your report.
This has been reported before and scheduled for a fix.
I am going to close this ticket as there is already another private one concerned with this.
Regards,
Andy

May 11 2016, 3:59 AM · DayZ
andy added a comment to T108106: Game crashes while launching in Steam.

Hi AdamantorPL and sorry to hear about your friend's trouble.
Please tell him to try launching the game without any parameters (e.g. -nosplash and similar) if he is currently using some.
Also, please attach the files from his C:\Users\<Name>\AppData\Local\DayZ\ folder to this ticket in a .rar.
Regards,
Andy

May 11 2016, 3:59 AM · DayZ
andy added a comment to T108105: C0000005 ACCESS_VIOLATION at 70E62357.

Hi Tytanis and sorry to hear about your trouble.
Please try launching the game with -malloc=system parameter. You can read how to launch with parameters e.g. here http://vgstrategies.about.com/od/faq/a/CommandLineP.htm
Please let me know if this helped.
Regards,
Andy

May 11 2016, 3:59 AM · DayZ
andy added a comment to T108091: Since the Update on 02/19/2015 about 18:15 CET Game won`t start anymore.

Hi dinxsbumz. Happy to hear it works now!
Dark-Weed, please try reinstalling the game or launching it directly as heirfuhrer has described. If neither helps, please submit a new ticket.
Regards,
Andy

May 11 2016, 3:58 AM · DayZ
andy added a comment to T108063: Game still crashing Need 0019057 reopened..

Hi BLISUS,
we are looking into this and we do appreciate your cooperation immensely.
However, you need to understand that this issue is quite peculiar and we have not encountered it with anyone else - and it is fairly hard for us to figure out what exactly the cause is.
I'd like to ask you to upload your AppData one last time. Please make sure these are recent by deleting the contents of the folder, reproducing the crash and adding it to the ticket in a .rar. Also, please attach your current DxDiag log. Hopefully the programmers will be able to see something in the files this time.
Thank you and sorry again!
Regards,
Andy

May 11 2016, 3:57 AM · DayZ
andy added a comment to T108057: Building or using a splint is often not working on full or laggy servers..

Hi floppl and thank you for your report.
We are aware of this issue with this and various other actions (#20648) - it has been scheduled for a fix, please be patient.
Regards,
Andy

May 11 2016, 3:57 AM · DayZ
andy added a comment to T108055: Very often the textures of the large metal fences are loading slowly and are in this moment non-transparent.

Hi floppl and thanks for the report!
I believe this is the same issue as #21162 which has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:57 AM · DayZ
andy added a comment to T108046: My character is stuck in Cherno.

Good to hear!
We'll take a look at the building and see what can be done to prevent such situations in the future.
Regards,
Andy

May 11 2016, 3:57 AM · DayZ
andy added a comment to T108036: Vybor Camo/Prison building sitting in walls.

Hi Batten_burg and thanks for the feedback.
We are aware of this and know the cause - it has been scheduled for a fix.
I am going to close this ticket as the issue has been reported before.
Thanks again,
Andy

May 11 2016, 3:56 AM · DayZ
andy added a comment to T108035: Can't use handcuffs on a player in a usual way.

Hi NewOutlaw and thank you for your report!
This issue is caused by the same thing as #20648 which we are currently looking into.
Regards,
Andy

May 11 2016, 3:56 AM · DayZ
andy added a comment to T108030: Not able to cancel when drinking from a pond.

Hi StunPurple and thanks for the feedback.
We are aware of this action and a couple others not being cancellable - they have been scheduled for a fix, please be patient.
I am going to close this ticket as the problem has been reported before.
Regards,
Andy

May 11 2016, 3:56 AM · DayZ
andy added a comment to T108028: Cherno Statue Glitsh.

Hi NBPone and thanks for the report.
We are aware of this issue and it is a part of a more complex problem - please be patient, as this might take some time to get rid of.
I am going to close this ticket as there already is a private ticket concerned with the issue.
Regards,
Andy

May 11 2016, 3:56 AM · DayZ
andy added a comment to T108022: Glitching of Prision again possible.

Hi bufanda and thank you for your report.
We are aware of this as it has been reported before - it has been scheduled for a fix as well - please be patient.
Regards,
Andy

May 11 2016, 3:56 AM · DayZ
andy added a comment to T108018: Battle Eye Banned but NO hacks ever used!!.

Hi,
sadly, there is nothing we can do about BattlEye related problems.
Please contact BE directly at support@battleye.com
Regards,
Andy

May 11 2016, 3:56 AM · DayZ
andy added a comment to T108017: Banned but no hacks used!!!.

Hi TheStonedAce,
sadly, there is nothing we can do about BattlEye related problems, please contact BE directly at support@battleye.com
Regards,
Andy

May 11 2016, 3:56 AM · DayZ
andy added a comment to T108016: Sardines from small fishtrap can't be prepared.

Hi shadowshot and thanks for the feedback.
After a talk with designers, I've found out that this is currently the intended behavior and sardines will most likely be cookable without the need to prepare them first.
Please be patient as this mechanic is still a work in progress.
Regards,
Andy

May 11 2016, 3:55 AM · DayZ
andy added a comment to T108012: aiming down sights with bow needs to hit space bar to operate.

Hi zimtente and thanks for the report!
The issue has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:55 AM · DayZ
andy added a comment to T108008: Sweaters have male physique when worn by female characters.

Hi lagrange and thanks for the feedback.
While I don't feel this looks that bad, I agree that the model could use a little bit of tweaking. We have forwarded this to the artists to decide.
Regards,
Andy

May 11 2016, 3:55 AM · DayZ
andy added a comment to T108007: HI Dean Hall.

Dean is not with us anymore but thanks for your kind words :).
The issues you have mentioned are known, have been reported before and are being worked on.
Regards,
Andy

May 11 2016, 3:55 AM · DayZ
andy added a comment to T107995: Game Crash - Random Steam and DAYZ Crash..

Yup, that is what I was going to suggest next.
Happy it "works" now.
However, this indeed seems to be a Win10 issue. Since that OS is not fully supported by DayZ yet, we cannot guarantee full functionality. However, we will be looking into this in the future to try and prevent these problems - please be patient.
Regards,
Andy

May 11 2016, 3:55 AM · DayZ
andy added a comment to T107995: Game Crash - Random Steam and DAYZ Crash..

Hi omura89 and sorry to hear about your trouble.
This seems to be a problem with your graphics card rather than the game itself.
Please try reinstalling the video drivers and disabling any options that your card/drivers might be using which are not necessary.
Please let us know if it helped.
Regards,
Andy

May 11 2016, 3:55 AM · DayZ
andy added a comment to T107992: Game randomly crashes without warning..

Hi McDevil9198 and sorry about your trouble.
While Win10 is not fully supported by us yet and we cannot guarantee full functionality, there are a couple possible fixes you could try.
Please try reinstalling the graphics card drivers.
If that does not help, please try the workaround suggested by dakisback here: http://feedback.dayzgame.com/view.php?id=21052.
Thanks,
Andy

May 11 2016, 3:55 AM · DayZ
andy added a comment to T107979: Players can become invisible + invincible and still harm others without outside tools.

Hi HugoStiglitz and thanks for the detailed report!
We have confirmed the issue and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:54 AM · DayZ
andy added a comment to T107974: Rifles not appearing at feet from hands when no room on back..

We believe this has been fixed internally and should be fixed on Steam soon.
Please feel free to submit new tickets if you encounter the problem again after the next Steam Experimental patch (on the Exp version).
Regards,
Andy

May 11 2016, 3:54 AM · DayZ
andy added a comment to T107971: Sunglasses.

Hi and thanks for the feedback.
Glasses spawns are indeed bugged at the moment - it has been fixed internally and should be fixed on Steam soon.
Regards,
Andy

May 11 2016, 3:54 AM · DayZ
andy added a comment to T107963: You can use a TRUCK to go/drive to the island without dying.

Hi Paper26 and thank you for your report.
We are aware of this (#19228) and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:54 AM · DayZ
andy added a comment to T107959: Game crashes after some time and steam too.

Hi exa and sorry about your trouble.
While Win10 is not fully supported by us yet and we cannot guarantee full functionality, there are a couple possible fixes you could try.
Please try reinstalling the graphics card drivers.
If that does not help, please try the workaround suggested by dakisback here: http://feedback.dayzgame.com/view.php?id=21052. Please let us know if either helped.
Thanks,
Andy

May 11 2016, 3:54 AM · DayZ
andy added a comment to T107958: Make the game load your hack.dll.

Hi Franzuu and thanks for the report.
We are aware of this as it has been reported a couple times before and we are looking into ways of preventing this abuse.
Thanks again,
Andy

May 11 2016, 3:54 AM · DayZ
andy added a comment to T107951: Compass points to the wrong place..

Hi everyone and thanks for the feedback!
This has been fixed internally and should be fixed on Steam soon.
Regards,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107950: Splitting ashwood sticks into thirds will produce only one wooden stick.

Hi lagrange and thanks for the feedback.
We'll talk about this to the designers and see what they think.
Regards,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107949: Game crashes every 15-20 minutes..

Yes, knowing whether it works with another graphics card might be helpful here, please try it.
Thanks,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107949: Game crashes every 15-20 minutes..

Hi killerwombat101 and sorry about your trouble.
This seems to be caused by your graphics card rather than DayZ itself.
Would it be possible to reinstall the video drivers and turn off any graphic card options you might be using that are not necessary? We believe that reinstalling drivers or reverting to an older version might help here.
Please let us know.
Regards,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107947: Fences, White and sometimes pink in color..

Hi and thanks for the report!
We are aware of this (#21162) and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107945: Floor of the new prison (on the island) has a wrong sound.

Hi and thanks for the report!
We were not able to reproduce the issue and everything seems correct on our end.
Please feel free to submit a new ticket if you feel the issue persists after the next Steam update.
Thanks again,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107944: Mailbox in Gorka floating in doorway (again?).

Yup, it indeed seems to be back. What an annoying mailbox.
It has been scheduled for a fix again.
Thanks,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107940: Prison glitch. Players can kill everyone who enters.

Hi PostMortem and thanks for the report!
We are aware of this and currently discussing possible solutions - the issue is a bit more complicated than it might seem. Please be patient.
I am going to close this ticket, as this has been reported before.
Thanks again,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107937: Servers missing from server list..

Good to hear it works now!

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107936: Game crashed after 5-10 minutes. No matter wich settings i used..

Hi pl4zte and sorry about your trouble.
While Win10 is not fully supported by us yet and we cannot guarantee full functionality, there are a couple possible fixes you could try.
Please try reinstalling the graphics card drivers.
If that does not help, please try the workaround suggested by dakisback here: http://feedback.dayzgame.com/view.php?id=21052. Please let us know if either has helped.
Thanks,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107934: You can drink at the pumb very fast when pressing F11 before.

Hi Paper26 and thanks for the report!
We are aware of this (#21068) and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107932: Character dies instantly or gets damage/broken legs in certain buildings.

Hi Rostas and sorry to hear about this.
We are aware of the problem (#5169) and it has been scheduled for a fix - however it might take some time as the issue at hand is quite complex - please be patience.
Thanks,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107930: Trying to light a fireplace in "unsafe" place causes you to lose a match.

Closing as a duplicate of #21217.
Thanks for the report!
Regards,
Andy

May 11 2016, 3:53 AM · DayZ
andy added a comment to T107922: Duplication glitch on Private Hives.

Hi kipps and thanks for the report!
We are aware of the fact that this can happen and it is related to the general mechanism of disconnecting. There should be tweaks in the future, please be patient.
I am going to close this ticket as similar issues have been reported before, however rest assured this is on our mind.
Thanks again,
Andy

May 11 2016, 3:52 AM · DayZ
andy added a comment to T107918: Eyewear not spawning or way too rare..

Hi everyone and thanks for the feedback.
This has been fixed internally and should be fixed on Steam soon.
Regards,
Andy

May 11 2016, 3:52 AM · DayZ
andy added a comment to T107915: Dayz 0.53 Invisibility and Invulnerability Glitch.

Hi ltjim007 and thanks for the report!
We have confirmed this issue and it has been scheduled for a fix.
I am going to close this ticket as this has been reported before, however rest assured we are looking into this.
Thanks again,
Andy

May 11 2016, 3:52 AM · DayZ
andy added a comment to T107910: Barbed fences blue colour.

Hi KoreanJesus and thanks for the report!
We are aware of this (#21162) and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:52 AM · DayZ
andy added a comment to T107905: Unable to see Direct Communication chat..

Hi Scarleona,
would it be possible to check if your microphone is plugged in and functional? We are aware of similar issues arising when the mic is unplugged.
Thanks,
Andy

May 11 2016, 3:52 AM · DayZ
andy added a comment to T107895: Road signage.

This has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:51 AM · DayZ
andy added a comment to T107892: AK 101 Shot, opened all doors in Island prison.

Hi FIRMSneakydude and thanks for the report!
We are aware of this (#21331) and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:51 AM · DayZ
andy added a comment to T107890: The instruction at 0x00cf2ea6 referenced memory at 0x00000000. The memory could not be written..

Hi Awsumcoltz22 and sorry to hear about your trouble.
Please try reinstalling your graphics drivers as well.
If that does not help, please go to your AppData folder (C:\Users\<Name>\AppData\Local\DayZ\), delete the contents, reproduce the crash (by launching the game) and then attach the newly created AppData contents to this ticket in a .rar.
Thanks,
Andy

May 11 2016, 3:51 AM · DayZ
andy added a comment to T107890: The instruction at 0x00cf2ea6 referenced memory at 0x00000000. The memory could not be written..

Great to hear! Have fun in the game :).

May 11 2016, 3:51 AM · DayZ
andy added a comment to T107872: Can't drown.

Hi snipertrifle and thanks for the report!
We believe we have found the cause and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:50 AM · DayZ
andy added a comment to T107869: Cannot create stone knife or skin animals.

Hi superbudman and thank you for your report.
We are aware of this (#20648) semi-randomly occurring with most actions and currently working on a fix.
Regards,
Andy

May 11 2016, 3:50 AM · DayZ
andy added a comment to T107866: One hit from zed: Pristine jacket is ruined..

Hi Liscion and thanks for the feedback.
Sadly, this is currently the intended behavior and it can happen randomly. Rest assured this is not the final version of the damage system, however it might take some time until we get to rework it. Please be patient.
Regards,
Andy

May 11 2016, 3:50 AM · DayZ
andy added a comment to T107862: DayZ and Steam crash at the same time without a "Not Responding" popup.

Hi rstarr1994 and sorry to hear about your trouble.
Please attach the contents of your C:\Users\<Name>\AppData\Local\DayZ\ folder to this ticket in a .rar.
Also, please try:

  • reinstalling the game
  • reinstalling your video drivers
  • launching both Steam and the game as Administrator.

Regards,
Andy

May 11 2016, 3:50 AM · DayZ
andy added a comment to T107860: Please Ignore, accidently duplicated report..

No problem :).

May 11 2016, 3:50 AM · DayZ
andy added a comment to T107855: CR75 magazine - wrong unload mechanics.

Yup. I was unable to reproduce however, there was no "Empty" option for a magazine loaded in the pistol.
Would it be possible to confirm that this is still happening to you?
Thanks,
Andy

May 11 2016, 3:50 AM · DayZ
andy added a comment to T107846: leather vest always looks pristine.

Hi germaniac and thanks for the report.
This has been fixed on our end and should be fixed on Steam soon.
Regards,
Andy

May 11 2016, 3:49 AM · DayZ
andy added a comment to T107827: Ice axe can dig a garden plot but not dig a tile to plant in.

This has been fixed internally and should be fixed on Steam soon.
Thanks for the report!
Regards,
Andy

May 11 2016, 3:49 AM · DayZ
andy added a comment to T107811: When driving a truck and server resets, you go back to where you were before entering the truck but the truck stays there.

Hi Trigonator and thanks for the feedback!
We are aware of this as it has been reported before and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107810: Able to glitch through wall in jail at Vybor Milatary Base.

Ah, I got it now :).
It's been scheduled for a fix.
Thanks again,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107810: Able to glitch through wall in jail at Vybor Milatary Base.

Hi Trigonator and thanks for the report!
We are aware of a similar issue at Balota (southwest) airfield, here - http://i.imgur.com/DWU9uEg.jpg.
Could you confirm if you meant this location, or alternatively provide a better description of where the glitched jail is located at the Vybor (northwest) airfield? The three jail buildings near Vybor runway seem fine to me.
Thanks,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107808: glitchs and bugs in the new location PRISON ISLAND.

Hi PumbaPumba and thank you for the report!
The possibility to glitch inside of the inaccessible part of the building has been scheduled for a fix.
Would it be possible to specify where exactly you are able to lean (Q/E) and see through walls?
Thank you,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107807: Compass not showing the right direction.

Hi Delta055 and thanks for the report!
We are aware of this as it has been reported before and it is being worked on.
Regards,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107802: Ice Axe cannot be put on back like other melee weapons.

Hi 404Cat and thanks for the feedback!
This is indeed intended, as melee weapons which are held in one hand are not supposed to go on the back.
Regards,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107795: Typographical Error.

Hi barnaby9999 and thanks for the report!
We are aware of this and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107793: bug off the map.

Hi krazyeloko and thanks for the report!
We are aware of this (#19787) and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107791: Opening a gate at NW airfield moved V3S truck which then killed me.

Hi elaintahra and thanks for the report.
We are aware of this as it has been reported before and it has been scheduled for a fix - please be patient.
Regards,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107787: Church Wall Breach.

Thanks!
I have confirmed the issue and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107787: Church Wall Breach.

Hi Excellex and thanks for the report!
I was not able to reproduce this and the collisions seem correct - would it be possible to let me know at what location this happened? Also, a screenshot of the spot you use to glitch in would be highly appreciated.
Thank you,
Andy

May 11 2016, 3:48 AM · DayZ
andy added a comment to T107786: Natural Leather Hat - wrong description.

Hi Zyryanoff and thanks for the report!
We are aware of this and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:47 AM · DayZ
andy added a comment to T107777: Random Game Crashes and Freezes.

Hi camarokwiley and sorry about your trouble.
The programmers looked into this and made a couple small fixes which should hopefully help. Please let me know if this is still an issue after the next Steam patch.
Thanks,
Andy

May 11 2016, 3:47 AM · DayZ
andy added a comment to T107770: Possible to glitch into building and walk through the walls.

Hi Ales and thanks for the report!
We are aware of both these problems as they have been reported before. While they might take some time to get completely fixed, rest assured we are working on them - please be patient.
I am going to close this ticket as there are already tickets for both these issues.
Thanks again,
Andy

May 11 2016, 3:47 AM · DayZ
andy added a comment to T107768: Can't process Sardines.

Okay, after a talk with designers, we found out that Sardines are WIP at the moment and are not supposed to be preparable. Most likely they will be cookable without the need for preparation eventually - please be patient.
Thanks for the feedback again!
Regards,
Andy

May 11 2016, 3:47 AM · DayZ
andy added a comment to T107768: Can't process Sardines.

Hi Zwiderwurzen and thanks a ton for your feedback!
This is now scheduled for a fix.
Thanks again,
Andy

May 11 2016, 3:47 AM · DayZ
andy added a comment to T107763: Car Deth.

Hi Franki and thanks for the report.
This has been reported before (#20639) and is now scheduled for a fix. Please be patient.
Regards,
Andy

May 11 2016, 3:47 AM · DayZ
andy added a comment to T107758: character falling into unconscious with throwing a weapon.

Hi major__abdullah and thank you for the report!
We are aware of this and it has been scheduled for a fix - please be patient.
Regards,
Andy

May 11 2016, 3:47 AM · DayZ
andy added a comment to T107757: [Stable 0.53] MP5-K Fire flash uncorrectly placed..

Hi Henrik and thanks for the report!
This has been reported before (#20919) and scheduled for a fix.
Regards,
Andy

May 11 2016, 3:47 AM · DayZ
andy added a comment to T107754: Bad position of the factory's gate, between Polana & Orlovets.

Hi marcooker and thank you for the report.
We have forwarded this to the devs and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107753: CAN NOT SEE NOTES IN FEEDBACK TRACKER (fixed).

Good to know :).

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107753: CAN NOT SEE NOTES IN FEEDBACK TRACKER (fixed).

Hi Paper26,
are you sure the Notes are not simply rolled up? You should be able to click on the litle + sign to the left of "Notes" to unroll them.
Please let me know if it helped.
Regards,
Andy

(I believe you should be able to read this in your e-mail despite not seeing the notes.)

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107752: Suicide animations allows for spamming.

Hi Musk and thanks for the report!
We are aware of this and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107751: Random bridges at south west.

Thank you for the report, ocet!
This has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107750: Switching eatable item while eating.

Hi Musk and thank you for your feedback!
We are aware of this and it has been reported a couple times before. Sadly, this is linked to some general principles of the inventory system and would be hard to fix separately - please be patient, as this system will be a subject to some tweaks and reworking in the future, which should take care of this issue.
Thanks again,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107749: When im launching DayZ, no window will appear and after few secs i get error..

Hi sander00171,
please try the following:

  • launching both Steam and the game as Administrator
  • verifying the data (Steam Library - Rightclick on DayZ - Properties - Local Files - Verify integrity of game cache)
  • reinstalling the game
  • launching the game in a different Windows compatibility mode.

Please let me know if either of these has helped.
Thank you,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107747: Dayz won't start and I have a error message.

That's great to hear! Have fun in the game.

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107747: Dayz won't start and I have a error message.

Hi destos and sorry to hear about your trouble.
Please try also reinstalling your video drivers and turning off any unnecessary options in your graphics card setting.
In the meanwhile, we will take a look into your AppData files and try to find the cause.
Thanks,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107746: Free look view rotation has been bad for some time already..

It's not a design decision, we are just having trouble reproducing the issue shown in the video the same way, the behavior seems okay on our end.
Rest assured we are looking into it :).

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107744: MP-133 Shotgun with pistol grip shows a three line shadow that goes through walls and can be seen from distance..

Hi Jacobahalls and thanks for the report!
We have confirmed this and it has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107738: Doors open when shooting.

Hi The Riddler and thank you for your feedback!
We have confirmed this and it is now scheduled for a fix.
Regards,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107736: Glitch (kind of) run up hill faster..

Hi ivar and thanks for the report.
We are aware of this and it has been scheduled for a fix - please be patient as this might take some time.
Regards,
Andy

May 11 2016, 3:46 AM · DayZ
andy added a comment to T107725: You can destroy the walls in the new prison building.

Hi Paper26 and thanks for the report!
This has been scheduled for a fix.
Regards,
Andy

May 11 2016, 3:45 AM · DayZ
andy added a comment to T107725: You can destroy the walls in the new prison building.

This has been fixed internally and should be fixed on Steam soon.
Thanks for the feedback again!
Regards,
Andy

May 11 2016, 3:45 AM · DayZ
andy added a comment to T107724: "Sick" stauts from infected wound not cureable.

Hi,
we were not able to reproduce the issue and cured the infection by Antibiotics.
Seems like some sort of a weird desync issue - please feel free to submit a new ticket if you encounter this again, but everything seems to be configured properly on our end.
Thanks,
Andy

May 11 2016, 3:45 AM · DayZ
andy added a comment to T107723: Game crashes every time when I try to change graphic settings.

Great to hear! Have fun in the game.

May 11 2016, 3:45 AM · DayZ
andy added a comment to T107723: Game crashes every time when I try to change graphic settings.

Hi melcek and sorry to hear about your trouble.
Would it be possible to try deleting the folder where DayZ.cfg is located, then reinstalling the game? I believe it might help.
Please let us know.
Regards,
Andy

May 11 2016, 3:45 AM · DayZ
andy added a comment to T107716: Jailhouse glitch.

Thanks for the response!
I am going to close this as there already is another private ticket dealing with this issue.
Thank you for your feedback.
Regards,
Andy

May 11 2016, 3:45 AM · DayZ
andy added a comment to T107716: Jailhouse glitch.

Hi,
do you mean between the sign and the door? At this location: http://i.imgur.com/PVDoHCT.jpg ?
If so, we are aware of the problem and it has been scheduled for a fix.
Thanks,
Andy

May 11 2016, 3:45 AM · DayZ