Hello,
this looks like a missing file from your system. This dll is part of Windows. Could you please try to update/repair your system?
- Queries
- Arma 3 Activity
- All Stories
- Search
- Advanced Search
Advanced Search
May 10 2016
Hello,
thank you for submitting the ticket. Even more elegant solution than @TakeHomeTheCup is suggesting is to manage your mods via Launcher (it supports local mods as well). You can load/unload mods, set order of their loading or even save mod presets.
Hello,
have you purchased the game? The Free weekend version should have updated after then. Could you please verify your game data via Steam?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Hello,
thanks for the reports, we will investigate them and try to reproduce. Were you playing the missions with any community mods enabled?
Hello,
does it lag even when you host a multiplayer LAN game for yourself?
Hello,
could you please upload your newest rpt file?
C:\Users\<Name>\AppData\Local\Arma 3\
Thank you very much.
Hello,
thank you for reporting the issue. I was not able to reproduce it, it could be mission connected. Does it happen to you on other than Wasteland servers?
I asked what bug you were talking about because in the description there were insults only. Please avoid these kind of attacks in future. I am no external moderator but a developer with higher access rights (e.g. banning rude people), so please keep the discussion civil from now on.
Hello,
what bug are you talking about?
Hello,
thank you for reporting the problem. You are using couple of starting parameters. Could you please try to remove them? If the game crashes, please upload new crashdumps without the parameters.
Hello,
could you please try to reproduce it without any community mods and starting parameters? We cannot analyse the crashes with them.
Hello,
could you please upload your newest rpt file?
C:\Users\<Name>\AppData\Local\Arma 3\
Hello,
does it crash also when you disable all mods? If so, could you please upload new crashdumps without any mods activated?
Hello,
could you please try to run Arma without any starting parameters and upload new crashdumps? It would help us with the crash analysis, thank you?
Hello,
is this still happening? Our HC masters could not reproduce the problem. Would it be possible to verify the repro steps and in case these are no accurate, update them? Thank you very much.
Is it possible to check it once 1.38 Stable is out (or even better, on Release Candidate once it gets public?). It would help us a lot, thank you.
Hello,
this has been fixed for 1.38.
Mods are rewriting some files which then cause incorrect behavior and break official content. That's the reason why we have to reproduce every bug with official data only.
Definitely. Please disable them and start the mission from the beginning.
Hello,
are you using any mods?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
we applied a fix to Steam Dev rev. 128747 and higher. You can try it on Steam Dev right now or wait for 1.38 update. Thank you for your patience.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
thank you for the report. You have loaded Epoch and mas community addons with your game, does it crash also when you disable them? If so, could you please upload new crashdumps with official data only?
Thank you.
This looks like a problem with the mission itself and can be fixed by mission author.
Hello,
thanks for the report. However, I do not understand what exactly you mean by saving vehicles. Could you please be more specific or provide an example?
Thank you very much.
These crashes should be gone, are they?
Thank you for the reports. Just to rule out the possibility that you have corrupted files, could you please verify your game files via Steam?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Do the crashes stop after then?
Hello,
thank you for the report. Does the game crash fo you also when you disable all community mods? It is very likely that these are causing the crashes.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
The problem is that it is almost impossible to analyze where the problem is and it is also very likely that the crash is caused by one or more mods. Could you please try to reduce the number of loaded mods? Thank you.
Hello,
thank you for the report. Does the crashing still happen when you disable all mods?
Hello,
are you sure that chat is not disabled in the mission? You can try to host a LAN game on your own and see if the chat works for you or not. Also, it is essential you turned off all mods (if you're using them).
Let me know, thank you very much.
Hello,
thank you for submitting the ticket. Is it possible to upload a repro mission and provide repro steps for it?
Thank you very much!
Sorry, I cannot join Teamspeak to communicate with players. I recommend to disable the parameters the opposite way you enabled them.
You're running your game with some start up parameters:
-mod=@BreakingPoint -noSplash -noPause -showScriptErrors -noLogs -connect=64.40.108.66 -port=2511
Could you please erase them? Also, could you please disable the Breaking Point mod and upload new files? Thank you.
Could you please try to disable all mods and parameters? I am unable to see anything in the rpt with -nolog enabled.
Thank you.
Hello,
it is possible that the folder AppData is hidden for you, you have to unhide it in order to see it and its content.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
thank you for the report. There are multiple problems with Arma 2 solution which would make it not satisfactory for Arma 3 (dragging by attachTo, etc.). It is not likely that these features will be introduced in Arma 3, at least not in a state which you can see in Arma 2.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Hello,
thank you for reporting the issue, could you please attach a simple repro mission?
Hello,
I cannot reproduce the issue, are you using any mods?
Hello,
does it still happen to you on newer version of dev-branch after today's update?
@Silver-Spy,
please create a new ticket regarding you issue, it can be completely different problem which has the same symptoms. Thank you.
Hello,
could you please verify your game files via Steam?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
If it still crashes, could you please try to attach more crashdumps (as many as possible)? The ones you attached are unfortunately corrupted.
Thank you very much.
Please upload the newest one you created. For you it would be at the very bottom.
Hello,
could you please upload your rpt file?
C:\Users\<Name>\AppData\Local\Arma 3\
Could you also try to create new profile in game and use it? Thank you.
Could you please upload your newest rpt file?
C:\Users\<Name>\AppData\Local\Arma 3\
Hello,
thank you for reporting the issue. I cannot reproduce the problem, AI is avoiding the tree every time i try it. Are you using any mods? Have you tried restarting the mission?
Hello,
this problem cannot be reproduced on our end, are you (or were you) using any mods?
Hello,
did it start recently or have you been experiencing it for longer time now?
Thank you for the mission, I can now reproduce it (there was a problem with debug console on my side). I have assigned the issue internally.
Hello,
thank you for submitting the issue. I was not able to reproduce, would it be possible to upload a simple repromission?
Thank you very much.
Hello,
if you create a new profile, play with it for a while and then exit the game, is it corrupted as well next time you launch?
Fixed in rev. 128644.
Hello,
thank you for the report, it has been successfully reproduced and assigned internally.
Fixed in rev. 128869.
Hello, thank you for the report,
could you please try to generate more crashdumps? There is a serious issue inside which we cannot currently localise. Thank you very much.
Thanks, but this crashdump is from version 1.34.128075, which is current Stable. I'll analyse it anyway just to check if it was fixed already.
That's really not a problem, we are grateful that you are sending them to us!
Thank you!
I analysed the new dumps you sent me. We did some changes based on them, but more dumps would be very helpful.
Hello, thank you for the report,
could you please try to generate more crashdumps? There is a serious issue inside which we cannot currently localize. Thank you very much.
Hello,
thank you for reporting the problem, I have analysed the crashes and assigned them to programmers.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
does it happen to you also when you disable all mods and create new in-game profile?
Hello,
thank you for the report. We don't issue bans, that is a task for Battleye. If you wish, please contact them in this regard. Thank you very much.
http://battleye.com/support.html
Hello,
does the server crash when you run it without any specialities? Just run arma3server.exe and select the mission and play.
Hello,
we applied a fix to Steam Dev rev. 128747 and higher. You can try it on Steam Dev right now or wait for 1.38 update. Thank you for your patience.
Hello,
have you tried verifying the game files via Steam?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
We applied a fix based on your dumps, could you please try it on Dev version rev. 128455 and higher? Thank you very much.
Hello,
does it happen also without any mods loaded?
Hello,
don't worry, this issue has not been forgotten. Zeus team is now fully focusing on delivering Eden editor, but if the situation allows, we might get a fix for this issue as well.
Hello, this should already be fixed on Steam Dev version. Could you please confirm? I was not able to reproduce it.
Hello,
the order of boarding had to remain the way it is to prevent changing functionality of fundamental commands, such as AssignAsCargo, etc. It would break many community missions. This is no bug, but design decision.
Anyway, thank you for the feedback!
Hello,
have you tried to enable them in-game? Go to the Controllers tab, select the controller and hit Enabled.
Hello,
we really need the crashdumps to analyse the problem. They are located on your system drive (usually C). If you have your system on another drive, please change the letter accordingly.
C:\Users\<Name>\AppData\Local\Arma 3\
Hello,
as Killzone_Kid mentions, after double pressing the tilting keys, the tilt is toggled and will stay toggled until you double press the keys again. If you want to tilt temporarily press and hold the key and the tilt will go off once you release it.
Thank you for your feedback.
The power of the explosion depends of the amount of the explosives present inside the grenade. Less explosives = less weight = longer range = less damage dealt.
Hello,
this is a design decision. The mini grenade is lighter and deals less damage. In an exchange, you can throw it farther.
Hello,
thank you for the report. The problem is that your tablet does not meet minimum system requirements. You would need at least 512 MB of dedicated GPU memory, but your tablet has only integrated adapter (memory shared with RAM). There is unfortunately no way for your device to be able to start Arma. Sorry for inconveniences, have a nice day.
You can check the requirements here: http://arma3.com/buy#requirements
It has been fixed on Steam Dev branch and will be ready for 1.36 update.
Hello,
thank you for reporting the issue, the ticket was made private. I have assign the problem for investigation to programmers.
We are currently investigating ways to ease the joining servers using mods, the problem is that it is very complex. We hope to have more easy and yet robust solution in future.
The problem is that most of the addons are not exlusively client-side, which means that the modded data is needed on both server and client. That is why you are not allowed to join servers which do not have the same mods as you. You could be using i.e. vehicle which is not present on the server and other players would see you flying in the air (only you would see the vehicle you're sitting in). There are even more serious problems, that's why it is intended to leave this restriction on server admins.
Yes, it should be working that way.
New command setGroupOwner introduced in rev. 129068. It changes the locality of whole groups (unless the leader is player).
SetOwner will no longer work with AI entities.
Syntax: group setGroupOwner clientid
It is serverside only and it is possible to transfer AI's locality (incl. brain and state) to the server.
Mods are not official content from Bohemia Interactive and it is very likely that the CTDs you are experiencing are caused by collisions between two or more mods.
There is unfortunately no way to tell which mod/mods are causing the crash.
I'd recommend turning them off on by one.
Unless we have clear unmoded data, we cannot perform crash analysis.
I'm marking this issue as resolved, since it is most probably caused by a mod. If you encounter it on clear data and profile, please leave a comment and I'll reopen it. Sorry for inconveniences, have a nice day!
then you can just delete them from Arma folder and delete the profile as well.
Could you please try to disable all mods and delete your profile folder?
C:\Users\<Name>\AppData\Local\Arma 3\
Hello, could you please try to upload new crashdumps (rpt + bidmp + mdmp with the same name), but without -nologs parameter? It prevents catching errors to the rpt and makes the crash analysis impossible. Thank you.
You still use the -nologs parameter. Could you please delete it?
Is there a posibility to try another internet provider? It is possible that you have too many connections active and it is crashing the applications which are being connected.
That really suggets that there might be something wrong with your connection. Can you try to stress test your connection?
Hello,
does it crash also when you create a local game? There might be an issue with your internet connection as it crashes Steam and Google Chrome as well.
I have analysed the crashed and assigned it to programmers, thank you.
Hello,
thank you for reporting the issue. Is it possible to upload the whole crashdumps (rpt + bidmp + mdmp with the same name)? You can use some file sharing site and post a link here. Also, is it possible to upload it with no mods enabled? It makes the analysis much more accurate.
Thank you very much.
Hello,
could you please try to verify your game data via Steam? Thank you.
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335