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May 29 2019
Thx for confirmation.
May 28 2019
Hi,
thx for the report. We will look on it.
Hi,
it should be fixed in new steam dev update. Thx for the report.
Thx for the report. We will look on it.
Hi,
thx for the report. We will look on it.
Hi,
thx for the report. We will look on it.
Hi,
thx for the report. We will look on it.
Hi,
thanks for the report. We will look on it.
May 27 2019
Hi,
could you please try verify game data? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Do you have same issue in main branch?
Hi,
it seems that game has trouble read from your profile folder on C drive in documents folder due some restriction.
Could you please try?
Hi,
do you have up to date sound drivers?
Could you please try without mods on some our official mp server for example?
Thx.
Hi,
thanks for the report. We will look on it.
Thanks for the report. We will look on it.
Thx for the report. We will look on it.
Hi,
could you please attach your logs here? Logs are here: YourSteamInstallDir\steamapps\common\Arma 3 Tools\Logs\
Thx.
Hi,
thx for the report. We will look on it.
Hi,
thanks for the report. We will look on it.
Hi,
thx for the report. We will look on it.
RPT file is created after every start of game. I don't need game crash for. Just for info. :)
I have reproduced on my pc in Showcase Tank Destroyers so I don't need rpt file anymore. Thx for additional info about showcase. It should be fixed in one of the next update. Thx for the report.
Hi,
thanks for the report. It should be fixed in next update of steam devbranch.
May 24 2019
Hi,
I cannot reproduce this issue on my pc. I checked attached logs and it seems that crash is caused by some mission in your MPmissions directory. Could you please try move your missions to another folder and try without user missions. If this helps try return missions by one by one to figure out which mission causes this issue. Could you please attach mission which causes this crash if you find which one it is? Thank you.
Hi,
this is correct. Enoch is codename for Livonia map.
https://forums.bohemia.net/forums/topic/223443-contact-expansion-livonia-feedback/?do=findComment&comment=3357998
Thanks for the report. We will look on it.
Hi,
this should be fixed in next update of Steam dev. (next week probably)
Hi,
thanks for the report. We will look on it.
Thanks for the report. We will look on it.
May 22 2019
Hi,
could you please attach your logs here? Guide how to do it is here: https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thx
May 21 2019
Hi,
I checked both new logs but they are without new crashdumps.
Here you can find some solutions for various errors https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit
May 20 2019
Glad to hear. Thx for info.
It seems that your profile was corrupted somehow. Does it work now without issues?
Thx for the report. We will look on it.
Duplicate of https://feedback.bistudio.com/T139551
Hi,
crash in EZFRD64.dll
This dll is usually related to some joystick or gamepad device. So please check if you have all drivers for this device up to date.
Hi,
game crashes in d3d11 render. It can be caused by graphics drivers, directx or overclocked graphic card. Do you have graphic drivers and directX up to date?
Hi,
thanks for the report. This crash can be caused by corrupted data. Could you please try verify your game files? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Thank you.
Hi,
thanks for the report. Could you please add information about these crashes? Where did happen these crashes?
Thank you.
Hi,
could you please try verify of your game data? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Do you have all drivers up to date?
This error code is very general and it can be caused by multiple things. You can find some troubleshooting tips here: https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit
Could you please attach your logs. How to guide is here: https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thank you.
Hi,
could you please attach here any corrupted mission from your editor?
Thx.
May 17 2019
Hi,
could you please attach your log files? Guide how to do it is here : https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thank you.
I see one crashlog in report log. Crash was in audio drivers. Do you have up to date all drivers in your pc?
Do you experience these issues without mods?
May 14 2019
Hi,
thanks for the report. We will look on it.
May 13 2019
Hi,
it seems that game has trouble to write into your profile folder on C drive in documents folder due some restriction.
Could you please try?
Thx for the report. We will look on it.
Hi,
do you have these crashes during some specific activity or it is random? Do you have it in multiplayer or in singleplayer? Have you changed any drivers or hw recently?
Hi,
thanks for the report, we will look on it.
Hi,
could you please attach rtp file with this error? RPT file is located here: C:\Users\<Name>\AppData\Local\Arma 3\
Hi,
could you please try remove and backup your profile files and try start game again? One crash was caused by loading of corrupted save. Your profile files are here c:\Users\XXXXX\Documents\Arma 3\
Second crash is caused by GPU drivers. Do you have up to date drivers for your graphic card?
ERROR CODE x0000DEAD is very generic and it has multiple solutions. https://steamcommunity.com/app/107410/discussions/1/364042262882853071/
https://steamcommunity.com/app/107410/discussions/5/358415738202220417/
Hi,
logs don't show anything wrong and crashdump is not created. Could you please try profiling branch? You can open it via this code CautionSpecialProfilingAndTestingBranchArma3. This branch is compatible with main branch and you can play multiplayer if it helps for the start of the game. How long do you have this issue? Is it after last update of the game or do you have this issue for longer time?
Thx for report, we will look on it.
May 10 2019
Hi,
thx for report. We will look on it.
May 2 2019
Hi,
thanks for the report. We will see what we can do with it.
Hi,
I cannot reproduce on my pc. Do you have it in vanilla game or moded game? Grenadier of which fraction? Thx for more info.
Hi,
are you able to reproduce crash again or it happened only once? Crash dump wasn't created so I am not able to find cause of this crash.
Hi,
thanks for the report. Confirmed and forwarded to the team.
Hi,
thanks for the report. Unfortunately we are not able to fix this issue due engine limitations.
I see in log that game doesn't have permission create files in your profile folder which is usually here: c:\Users\username\Documents\Arma 3\
Could you try run Launcher as administrator?
You can try copy you folder files to another location (outside of C drive) and set patch to this profile via this parameter https://community.bistudio.com/wiki/-profiles. This is possible set in Launcher in advanced parameters or start Arma 3 game executable with parameters which you need.
Hi,
I cannot reproduce on my pc, do you have some video of this issue?
Do you have this issue in vanilla version of the game without mods?
Do you have up to date your audio drivers?
Glad to hear. Thx for info.
Apr 30 2019
Hi,
crashdump is almost empty but it shows that crash is in audio. Do you have latest audio drivers? Do you use USB headset?
I see one crashdump in your package. Crash is in audio drivers. Do you have latest audio drivers on your PC? Do you use USB headset?
Hi,
I cannot repro this issue in latest version of Arma 3 on Steam. Could you please try verify your games files? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Glad to hear that problem is solved. Thank you for the info.
Hi,
could you please attach your logs files to this ticket? Here is guide with info how to do it. https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thank you.
Hi,
I don't see anything suspicious in your logs. Do you have all drivers up to date on your pc? Could you please try verify game data? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Apr 29 2019
Hi,
thx for report, we will look on it.
Hi,
no valid crash dumps in this archives. Could you please try again in latest version 1.92.145639 and attach new archive with dumps please? Thank you.
Hi,
thanks for report. We will look on it.
Hi,
we have released new version of the game today version 1.92.145639 . Do you have this crash in latest version?
Could you please attach your crashdump files to this ticket if crash still happens? Guide how to do it is here https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/.
Hi,
thanks for report. We will look on it.
I am really sorry for your troubles. Do you have this issue on all servers or it is similar like in RC that you are able to connect to some servers? Do you know when this issue has started? It can be connected with some drivers update or change of
some network hw like router for example. Did you try reinstall root certificate?
Apr 24 2019
Hi,
this issue should be fixed in next update. You can try it now in Arma 3 devbranch on Steam or in RC version on Steam.
https://dev.arma3.com/
Apr 23 2019
Hi,
glad to hear. Thx for info.
Hi,
could you please try it in 1.92 RC branch? We have few official servers online so please try if you are able to connect in the new version. Beta code is Arma3Update192RC.
https://dev.arma3.com/rc-branch
Hi,
could you please try it in 1.92 RC branch? We have few official servers online so please try if you are able to connect in the new version. Beta code is Arma3Update192RC.
https://dev.arma3.com/rc-branch
Hi,
crashdump wasn't created. Just rpt files and they are without some useful info. Could you please attach new dumps if this issue appears again? Thank you.
Apr 17 2019
Hi,
all crashes are in SaiQFFB5.dll. It's part of Saitek drivers. Do you have any Saitek drivers installed? Could you please update drivers to the latest version or try it without these drivers?
Hi,
could you please try it in vanilla game (game without mods)?
Thank you.
Apr 15 2019
Apr 12 2019
XINPUT1_3.dll and X3DAudio1_7.dll are part of Microsoft DirectX. Do you have installed latest version of DirectX?
Apr 10 2019
Hi,
could you please look here and try these solutions? Let me know if it helps. Thx.
https://forums.bohemia.net/forums/topic/202843-0xc0000135-status_dll_not_found-64-bit-startup-crash/
Mar 26 2019
Hi,
Could you please try run Launcher as administrator?
Could you please try run game with -profiles=test from Launcher? Parameters>Advanced>Profile folder. activate it and write test there.
Hi,
we will look on it. Thx for report.
Hi,
we will look on it. Thanks for teport.
Hi,
it should be fixed in latest dev branch on Steam.
Mar 25 2019
Thx for info.
Mar 22 2019
@ohmlet
Hi,
could you please attach simple repromission with this issue?
Thank you.
Could you please try without these parameters?
-cpuCount=8 -exThreads=7 -enableHT -hugePages -maxmem=16000 -maxvram=8192
Mar 21 2019
I don't see anything suspicious in logs.
What happens if you start game via Play button from Launcher which is running as admin?
Do you connect to modded server or vanilla server?
Do you use some parameters?
@Halmes Which error do you have?
It should work as well. Are you sure that you run Arma 3 Launcher as administrator?