Hello, i was unable to reproduce the issue. Could you please provide more info (does it happen only in MP / SP etc) Thank you!
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May 10 2016
Thanks.
Please contact battleye support regarding the .dll so they can whitelist it.
Hello, this is most probably caused by battleye blocking a .dll file. Please check the battleye tab in the launcher and see what kind of file it is blocking. Thank you!
Nope, the change should take effect shortly after Battleye whitelists it. Thank you for your kind words!
Battleye has blocked loading of a certain file: http://imgur.com/qXaTpjK
Could you please check what file is it? Thank you.
You can contact http://www.battleye.com/support/ to whitelist the file.
Hello, Battleye might be blocking some .dlls and thus preventing you from launching the game. Could you please check your battleye log?
The log is found in the Battleye section of the launcher.
Thank you!
Gamelsp.dll is part of a Network Drivers. I would advise you to reinstall the drivers software.
Hello, this issue is regarding:
2015/6/9 15:14:43 - Blocked loading of file 'C:\Windows\SysWOW64\gamelsp.dll'
it seems battleye is blocking the .dll
Please contact battleye support regarding the .dll so they can whitelist it.
http://www.battleye.com/support/
Thank you very much!
Hello,
could you please verify your game files via Steam?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
After then, please try to run your Arma as an admin.
Thank you.
Hello again, the issue you are experiencing is a well known one and we are working on bringing out hotfix ASAP. YOu can check the primary ticket regarding the issue here:
http://feedback.arma3.com/view.php?id=24352
Thank you for your quick response!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, this is most probably caused by SMSC Graphics Adapter WDDM Software. Could you by any chance try to uninstall / disable it if possible and try again?
Thank you very much!
Hello, is this issue still present? Are you on dev branch by any chance?
Hotfix was released!
Please see http://dev.arma3.com/post/spotrep-00044 for more info. If you encounter this issue again. Let me know!
Thank you.
Hello again, we have managed to reproduce the Device Removed crash on @Mickeymens mission.
If you want you can roll back to previous version using code: Arma3Legacy144 in Arma 3 Betas Settings. Simply right click Arma in your steam library, select properties and selecting Betas tab and insert the code there.
Thank you for your patience while we continue to work on this issue.
We are aware of the issue although we have trouble reproducing it. Every bit of information you can provide (What kind of mission were you playing / How long did the game run etc.), will help us significantly in identifying the issue and if possible fixing it.
We are sorry you have issues with running the game. We would like to assure you that we are dedicating time to find best solution for this issue.
Our research indicates that multiple games suffer or suffered in the past from this or similar issue. We now believe issue might be in communication between game and gpu.
A portion of users were able to solve issue by applying one or more of next steps.
Please let us know if it worked for you.
- Update to the Latest drivers (f.e 353.06 for Nvidia)
- Download and install DirectX End-user runtime web installer (https://www.microsoft.com/en-US/Download/details.aspx?id=35)
- Lower game resolution (matching or lower than desktop resolution)
- Download EVGA Precision, power up the fan of your GPU, reset all custom setting in Nvidia control panel and activate VSYNC globally in Nvidia control panel and in Arma 3.
- Upgrade BIOS for Gigabyte motherboards
- Download Win32_152812.exe or Win64_152812.exe for Intel integrated graphic cards.
Some users also found this helpful, however we do not recommend it since it might be dangerous for your machine
- Raise your voltage via MSI Afterburner by small amount (0.01v)
@TDalton, even though you did not see the error screen your RPT says following:
0:39:46 DX11 error : Device removed: : DXGI_ERROR_DEVICE_REMOVED.
However we are aware of the issue.
Thank you for your replies and feedback.
Hello,
could you please upload your DX-Diag file? It would help us a lot.
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548
Thank you.
Does it happen randomly or in certain situations?
Hello, could you please disable all mods and try to reproduce the issue again? Thank you!
Fixed in tomorrows dev branch!
Hey, are you running any mods? The issue could be caused by them. Please send us your latest .RPT.
You can find .RPTs here: C:\Users\<Name>\AppData\Local\Arma 3\
Thank you very much.
Hey, are you running any mods? The issue could be caused by them. Please send us your latest .RPT.
You can find .RPTs here: C:\Users\<Name>\AppData\Local\Arma 3\
Thank you very much.
Fixed in tomorrows Dev Branch!
Will be fixed in tomorrows devbuild! Some of the objects are now sling loadable again. The rest does not have slingloading memory points.
Hey, are you running any mods? The issue could be caused by them. Please send us your latest .RPT.
You can find .RPTs here: C:\Users\<Name>\AppData\Local\Arma 3\
Thank you very much.
fixed on devbranch
Hello, please report your ticket in english. Thank you.
Hello AgentRev! Is this issue happening 100% everytime you launch the server? Also how long must the server run for the issue to appear? Thank you!
Hello, i was unable to reproduce the issue. Could you please provide more info? Thank you very much!
Hello,
thank you for the ticket. It is necessary you tried to run your Arma without any mods. If the crashes still happen then, please send another crashdumps.
If the crashes stop (on Arma without mods), please try to activate mods one by one until you find out which one causes the crashes.
Mods are not official content from Bohemia Interactive and it is very likely that the CTDs you are experiencing are caused by collisions between two or more mods.
Please let us know, thank you.
Hello, i was unable to reproduce the issue. Could you please provide more info? Thank you!
The IP Option must be used for both server and headless client
Doesn't work:
arma3retail_server -client -connect=<IP Number> -mod=
arma3retail_server -config=server.cfg -ip=<IP Number> -mod=
Works:
arma3retail_server -client -connect=<IP Number> -ip=<IP Number> -mod=
arma3retail_server -config=server.cfg -ip=<IP Number> -mod=
Could you also please attach your config files for server and HC client if the issue remains so we can reproduce it in our environment? Thank you!
Hello, did you try creating new User profile on your windows? This issue is most likely caused by corrupted profile data. Try creating new windows profile and see if that works. Thank you.
Hello, it seems that Kernelbase.dll is at fault. Please check if your "largepagefile" is set to 0 you can check it by doing following:
1 - Click your Start button
2 - Type regedit
3 - Then navigate to: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\arma3.exe]
4 -Check the value of the "largepagefile"
5 - It should be "0". If you see a "1", click the "largepagefile" and change the value to "0"
6 - Exit regedit
7 - Attemt to load Arma as you normally would
We have managed to reproduce the issue and it is now shceduled for a fix. Thank you!
Do you have soundcard by any chance?
Hey, i was unable to reproduce the issue. Could you, please provide more info? Thanks!
Will be fixed in tomorrows devbranch!
Hello,
thank you for the ticket. Mods are not official content from Bohemia Interactive and it is very likely that the issues you are experiencing are caused by collisions between two or more mods.
If the issues stop (on Arma without mods), please try to activate mods one by one until you find out which one causes the issues.
Thank you for your feedback
Hello, this function is still under development. Thank you for your feedback.
ChuWie are you using Steam Dev or Stable?
Im no longer able to reproduce it could you please check if its still possible to reproduce on steam stable / dev?
Hello, could you please attach a simple repro mission displaying the problem? Thank you!
Hello, i was unable to reproduce it in the English localization. Could you please try to switch to Steam - Dev version and see if its reproducible there? Thank you!
Hello, i'm unable to reproduce the issue. The blackfoot engages the targets properly. Could you provide more info? Or a simple repro mission showcasing the issue? Thank you!
You have mods running that affect how AI behaves. Please disable mods and try to reproduce the issue. Thank you.
Hello, could you please provide a repro? Without it there is not much we can do. Thank you!
Please attach the lastest .rpt file. You can find .rpt files here:
C:\Users\<Name>\AppData\Local\Arma 3\
Thank you kindly.
Are you running mods by any chance?
Hello, i was unable to reproduce the issue. Could you please provide more info? Thank you!
Hello, could you please attach a screenshot of the grass? Thank you.
Hello,could you please attach dxdiag and .rpt files?
.rpt files can be found here:
C:\Users\<Name>\AppData\Local\Arma 3\
How to get dxdiag:
http://www.matrixgames.com/forums/tm.asp?m=1597548
Hello, it seems that Kernelbase.dll is at fault. Please check if your "largepagefile" is set to 0 you can check it by doing following:
1 - Click your Start button
2 - Type regedit
3 - Then navigate to: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\arma3.exe]
4 -Check the value of the "largepagefile"
5 - It should be "0". If you see a "1", click the "largepagefile" and change the value to "0"
6 - Exit regedit
7 - Attemt to load Arma as you normally would
Also try creating new Profile on your PC and launch Arma from there.
Thank you.
Hello, i'm unable to reproduce the issue. Could you please provide more info? Thank you!
Hello, please disable all Mods you have running and try again. If the issue persists please send us .RPT.
.RPT can be found in here
C:\Users\<Name>\AppData\Local\Arma 3\
Please attach the latest one.
Thank you.
Hello, this is not an issue due to fact that if the draw distance was bigger it would hit the performance quite a bit. Thank you for your ticket!
Hello, i'm unable to reproduce the issue could you please provide more info? Thank you!
Hello,
Thank you for your ticket. It is necessary you try to run your Arma without any mods. If the crashes still happen then, please send another crashdumps.
If the crashes stop (on Arma without mods), please try to activate mods one by one until you find out which one causes the crashes.
Mods are not official content from Bohemia Interactive and it is very likely that the CTDs you are experiencing are caused by mods.
Will be fixed in the next DEV Version. Thank you for your ticker.
Hello, please try reproducing this issue on Steam Dev version. Should be fixed there. Thank you.
Try launching the game without any startup parameters and see if that helps. If not attach the newest .RPT from that session. Thank you.
Disregard my last post please. I overlooked that you are not hosting the server.
Hello, could you please send us your Server .rpts? They are located in the same folder as regular .rpts. Thank you!
Hello, could you please attach a screenshot of the issue? It would be a big help. Thank you!
Hello, you can use spacebar as"_" in config viewer.
Hello, could you please send us your .RPT file? The file can be located in
C:\Users\<Name>\AppData\Local\Arma 3\
Thank you!
This issue has been fixed and will be published to Dev Branch tomorrow.
Hello, could you please provide a repro mission for this issue please?
Hello, i'm unable to reproduce your issue. Could you please provide more information? Also take into consideration that foliage can affect the bullets path so it might seem you are missing your shots / foliage is impenetrable.
Thank you for your feedback.
Hello, the .RPT file is missing. Could you please attach it? it is gonna have the same name as the .bidmp / .mdmp files.
I understand your point nikolas but i was not able to reproduce the issue. Could you please try checking Steam DEV if the issue is present there? Thank you.
Still unable to reproduce, even switched to german and it is still there on all Tanks.
Hello, i'm unable to reproduce the issue. Could you please provide more info? Thank you!
Hello, try launching your Steam as Admin. Also does this issue affect any other games?
Please check if you have one of these programs installed that can cause issues with steam overlay
https://support.steampowered.com/kb_article.php?ref=9394-yofv-0014
Hello, please make sure that your Steam overlay is enabled and properly configured in Steam In-Game settings menu.
Hello, i'm unable to reproduce your issue. Could you please provide more information? Also, are you running any mods?
Thank you for your feedback.
Hello, i'm unable to reproduce the issue. Could you please provide more info? Thank you!
Hello, this is most probably caused by Ventrillo and not arma itself. Please try checking the Ventrillo configuration and settings.
Thank you for your feedback.
Does the issue still persists? We are unable to reproduce it
Hello, we are unable to reproduce the issue. Could you please provide more info? Thanks!
Hello,
i'm unable to reproduce the issue. Could you please check if you are entering the vehicle from the rear as youcannot get into the drivers cabin? Also try waiting for the AI to board the vehicle first.
Thank you
Hello, i'm unable to reproduce the issue. Could you please provide more info? Thank you!
Also cannot reproduce. Could you please attach a simple repro mission if possible? Thank you.
Hello, unfortunately map cannot be in RscControlsGroup due to the complexity of the UI.
Thank you for your feedback.
We need the .rpt, .bidmp, .mdmp. You have only attached .rpt those two files are only generated when the game crashes and are located: C:\Users\<Name>\AppData\Local\Arma 3\
Disregard that link please, mistake on my part. The issue is being looked into by our team. Thank you for your patience.
Also make sure you are not running any mods. Your last .rpt shows you have @AddonsXxX running. Please disable it and attach the new dump files once it crashes.
I'm sorry but your PC does not meet our minimum system requirements (your GPU is Intel HD 3000 and minimum is Intel HD 4000) and as such we unfortunately cannot do anything about your situation.
You can view the recommended specs here: http://arma3.com/buy at the bottom of the page.
Sorry for the inconvenience, have a nice day.
Your DxDiag only put out the Intel HD Card for some reason. Could you please check if your AMD Card is properly plugged in and with newest drivers? Thank you!
Try disabling any mods and verify integrity of your game cache. Could you also please attach a dxdiag file? Thank you
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
http://www.matrixgames.com/forums/tm.asp?m=1597548
If after all of that the game continues to crash please attach the new dump files.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, i'm unable to reproduce the issue. Could you please provide more info? Thank you.
Hello, please report your ticket in english. Thank you.
Hello, KOTH is community made map and we cannot restore your lost cash / xp. Please try the forums for KOTH at
Hello,
it is possible that some of your hardware is corrupted and is causing trouble under a full load. It is also possible that you have not experienced this with other games, Arma 3 more performance demanding than most of the today's games. I would suggest to run a couple of heavy benchmarks to see if the problems occur as well.
The most suitable for you could be:
http://unigine.com/products/heaven/
http://unigine.com/products/valley/
http://www.memtest.org/
Please run these benchmarks (at least one hour each without interruption) at highest possible settings. Then you will see if your hardware is showing incorrect behaviour under heavy stress or not.
Thank you very much.