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arma 3 won't startup if new battleye system enabled
Closed, ResolvedPublic

Description

arma 3 won't startup if new battleye system enabled, I had to disable it via launcher to start it.

Details

Legacy ID
4044222976
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Startup

Event Timeline

amooei set Category to Game Startup.Jun 9 2015, 10:27 AM
amooei set Reproducibility to Always.
amooei set Severity to None.
amooei set Resolution to Fixed.
amooei set Legacy ID to 4044222976.May 8 2016, 12:11 PM
Adam added a comment.Jun 9 2015, 10:34 AM

Hello, Battleye might be blocking some .dlls and thus preventing you from launching the game. Could you please check your battleye log?

The log is found in the Battleye section of the launcher.

Thank you!

amooei added a subscriber: amooei.May 8 2016, 12:11 PM

ok I did set options to "close launcher after game start" now I disabled and here is the error:

http://www.4shared.com/download/Mzwm8eV6ba/Capture.JPG?lgfp=3000

Adam added a comment.Jun 9 2015, 11:01 AM

Battleye has blocked loading of a certain file: http://imgur.com/qXaTpjK

Could you please check what file is it? Thank you.

ok it's dxgi.dll and is from my SweetFX software which bring some visual features, so what now? please just don't say I must no longer use it as I have some visual bug without it as I reported before here:
http://feedback.arma3.com/view.php?id=22296

Adam added a comment.Jun 9 2015, 11:29 AM

You can contact http://www.battleye.com/support/ to whitelist the file.

thanks so much @Adam you BI guys are best supporters, so if they whitelist it I need to wait for next arma 3 update?

Adam added a comment.Jun 9 2015, 11:56 AM

Nope, the change should take effect shortly after Battleye whitelists it. Thank you for your kind words!

issue just fixed after hotfix, thanks.