Adam
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User Since
Mar 23 2015, 11:13 AM (147 w, 2 d)

Recent Activity

Sep 2 2016

Adam claimed T120144: v1.64 RC Zeus Game Master Ctrl +V makes faction buttons disappear.
Sep 2 2016, 10:12 AM · Arma 3

Aug 31 2016

Adam added a comment to T120134: CLOSED.

Hello, could you please try reproducing the issue again without mods? Thank you!

Aug 31 2016, 9:56 AM · Arma 3

May 10 2016

Adam added a comment to T85621: Game crashes upon clicking play on the launcher..

These errors are usually raised when some DLLs are corrupted or missing or when they are replaced with an incompatible version. It may also happen that you placed a DLL file in the game folder that is loaded instead of the genuine one. Possible solutions:

Verify the integrity of the game cache using Steam.
Re-install DirectX.
Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
Run the Windows System File Check tool to repair corrupted system files.
If you are using post-processing tools like Reshade or SweetFX or utilities like RadeonPro remove them.
Re-install the game; remove all files from the game installation folder and then verify the integrity of the game cache using Steam.
To identify the precise DLL that is causing an issue, download a 32-bit version of the Microsoft Dependency Walker and open arma3.exe with it. The libraries with a red icon are the corrupted ones.

May 10 2016, 12:43 PM · Arma 3
Adam added a comment to T85620: Keeps on crashing!.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 12:43 PM · Arma 3
Adam added a comment to T85616: 0x00000001 - UNABLE_TO_INIT_DXGI.

Hey,

The game is unable to initialize a graphical subsystem. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.

May 10 2016, 12:43 PM · Arma 3
Adam added a comment to T85604: Game loads fine, when click on menu game crashes. 0xC0000005 ACCESS_VILOATION_ERROR.

Hey, could you please try reproducing the issue without using windows allocator? Thanks.

May 10 2016, 12:42 PM · Arma 3
Adam added a comment to T85596: ACCESS VIOLATION ERROR 0xC0000005.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click Options menu
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:42 PM · Arma 3
Adam added a comment to T85505: Random crashes - '0xC0000005 STATUS_ACCESS_VIOLATION'.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click Options menu
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:40 PM · Arma 3
Adam added a comment to T85471: The game crashes shortly after startup and then immediately upon startup..

Hey, please try updating your GPU drivers and see if that fixes your issue. Thanks.

May 10 2016, 12:39 PM · Arma 3
Adam added a comment to T85458: Crashed Games.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 12:38 PM · Arma 3
Adam added a comment to T85414: Game crashes during the loading of Core Configs.

Please try reproducing the issue without mods. Thanks.

May 10 2016, 12:37 PM · Arma 3
Adam added a comment to T85409: Game doesn't start.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click Options menu
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:37 PM · Arma 3
Adam added a comment to T85401: Arma 3.exe application error.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click Options menu
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:36 PM · Arma 3
Adam added a comment to T85393: 0x00000001 – UNABLE_TO_INIT_DXGI.

Also please try updating / reinstalling your DirectX. THanks.

May 10 2016, 12:36 PM · Arma 3
Adam added a comment to T85391: Profile Data.

Hello, are you also running dedicated server on your PC at the same time as the game.

May 10 2016, 12:36 PM · Arma 3
Adam added a comment to T85385: Division by zero...

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click Options menu
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:36 PM · Arma 3
Adam added a comment to T85375: 0x00000001 - UNABLE_TO_INIT_DXGI on EVERY startup.

Hello,

The game is unable to initialize a graphical subsystem. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.
Also try updating / reinstalling directx

May 10 2016, 12:36 PM · Arma 3
Adam added a comment to T85356: ACCESS_VIOLATION at 779C4FE9.

Please try reproducing the issue without the system allocator. Thank you.

May 10 2016, 12:35 PM · Arma 3
Adam added a comment to T85351: Error Acces Violation.

The file is password protected. Could you please post the password? Thanks.

May 10 2016, 12:35 PM · Arma 3
Adam added a comment to T85348: Crashed by saying "0xc0000094 - STATUS_INTEGER_DIVIDE_BY_ZERO".

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click Options menu
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:35 PM · Arma 3
Adam added a comment to T85345: Error Warning when game is loading. game will not load past this point.

It could be caused by the mods you are using. Please try disabling mods and try to reproduce the issue again.

May 10 2016, 12:35 PM · Arma 3
Adam added a comment to T85340: Cannot get past the splash screen at start up.

Hello,

The game is unable to initialize a graphical subsystem. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.

May 10 2016, 12:35 PM · Arma 3
Adam added a comment to T85331: The memory could not be read..

Please try reproducing the issue without mods. Thanks.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85328: Game freezes - FPS drop to 1.

Hello, could you please attach repro steps? Maybe add mission where the issue is happening. Thank you.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85326: the memory can not be read.

Could you please try reproducing the issue without mods? Thanks.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85324: 内存为不能为read.

Please report issues in english. Thank you.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85319: Enabling SLI in WIN 10 crashes driver in Arma 3.

Hello, You may encounter issues after upgrading to Windows 10 from another version of Windows. Doing a fully clean install of Windows 10 (or upgrade with loss of data - carefully back-up first please!) can resolve such issues. Some issues can be resolved by repairing common libraries after the upgrade.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85316: Game hangs on loading screen.

Hello, could you please try reproducing the issue without mods? Thank you.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85315: When playing single player scenario "pilgrimage" game crashes..

Could you please try reproducing the issue without using mods? Thanks.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85313: Game crash on startup.

Hello,

The game is unable to initialize a graphical subsystem. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85309: Sound system crash when join game server..

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click Options menu
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:34 PM · Arma 3
Adam added a comment to T85279: Support Module don't work since NEXUS update.

Fixed on hotfix #2

May 10 2016, 12:33 PM · Arma 3
Adam added a comment to T85279: Support Module don't work since NEXUS update.

Hello, please try adding name to the playable unit in editor. Sorry for any inconvenience.

May 10 2016, 12:33 PM · Arma 3
Adam added a comment to T85276: Game always crashes when I click "multiplayer" at main menu..

Fixed on hotfix #2

May 10 2016, 12:33 PM · Arma 3
Adam added a comment to T85262: Severe performance degrade <10fps (5-6fps) was 170fps. As of SITREP #50 latest update 12-1-2015-12-6-2015.

Hello, could you please provide more info? Are you using any mods? What mission are you running? Thanks.

May 10 2016, 12:32 PM · Arma 3
Adam added a comment to T85258: Memory could not be read.

Do as the man says. Thanks!

May 10 2016, 12:32 PM · Arma 3
Adam added a comment to T85257: Exception code: C0000005 ACCESS_VIOLATION at 00B7D495.

COuld you please try reproducing the issue without System allocator? Thanks!

May 10 2016, 12:32 PM · Arma 3
Adam added a comment to T85248: 0xC0000005 - STATUS_ACCESS_VIOLATION.

Issue will be fixed on devrbanch. Could you please try to reproduce it there? Thanks.

May 10 2016, 12:32 PM · Arma 3
Adam added a comment to T85247: ACCESS VIOLATION in single player.

Could you please try reproducing the issue without mods? Thanks!

May 10 2016, 12:32 PM · Arma 3
Adam added a comment to T85244: Server crashes randomly.

Hello, we are still trying to reproduce the issue but we need your help. Currently from all the data we have gathered most of the server admins are not running Hotfix #2. We need to be absolutely sure that the issue is present on Hotfix #2. Could you please follow these steps and try reproducing the issue?

  1. Update your game and server to Hotfix #2 using this following code Arma3Test154RC
  2. After the update is done verify the integrity of the game cache through steam
  3. Do not use any performance binaries

If the crashes persist please contact me immediately. Thank you!

May 10 2016, 12:31 PM · Arma 3
Adam added a comment to T85244: Server crashes randomly.

Hey,
Thank you for all your useful info it is really helping us.
We are currently investigating the cause of the issue and it will be fixed. We know that this is extremely frustrating issue and we are doing our best to see it resolved.
If you wish to rollback to the previous patch before we release hotfix you can use this code to switch to 1.52: Arma3Legacy152

May 10 2016, 12:31 PM · Arma 3
Adam added a comment to T85223: game crashes..

Have you tried reproducing the issue without mods? Thanks!

May 10 2016, 12:30 PM · Arma 3
Adam added a comment to T85197: Windows game application crash [not sure: Explosions?].

Could you please try reproducing the issue without mods?

May 10 2016, 12:29 PM · Arma 3
Adam added a comment to T85195: Error message when launching game.

Please update your game to current version and see if the issue persists.

May 10 2016, 12:29 PM · Arma 3
Adam added a comment to T85192: Game will not let me play.

Also please attach your launcher logs:

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:29 PM · Arma 3
Adam added a comment to T85192: Game will not let me play.

Hello, could you please share more info about your steam client? Is it modified by any chance? Try disabling antivirus too. If that does not help could you please try out the legacy branch on steam? The code to access the branch is: Arma3Legacy152

Thank you.

May 10 2016, 12:29 PM · Arma 3
Adam added a comment to T85192: Game will not let me play.

Also please try running steam in offline mode

May 10 2016, 12:29 PM · Arma 3
Adam added a comment to T85186: Crash.

The .mdmp and .bidmp files are missing could you please attach them? They can be found in C:\Users\<Name>\AppData\Local\Arma 3\. Thanks.

May 10 2016, 12:29 PM · Arma 3
Adam added a comment to T85185: Crash.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 12:29 PM · Arma 3
Adam added a comment to T85170: Game crashing when selecting mission..

Also please try running steam in offline mode

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85170: Game crashing when selecting mission..

Hello, could you please share more info about your steam client? Is it modified by any chance? Try disabling antivirus too. If that does not help could you please try out the legacy branch on steam? The code to access the branch is: Arma3Legacy152

Thank you.

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85161: Error Message after pressing "Play" on launcher.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85159: I go to load in a multiplayer server click a faction all fine then when loading the map game crash memory referenced....

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85156: C0000005 ACCESS_VIOLATION at 00A89949 (Server Crash).

The .bidmp file is missing could you please attach it? Its gonna be in the same folder as the .rpt and .mdmp files. Thanks!

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85151: MX Grenade Launcher.

Hello, im unable to reproduce the issue. The animation plays correctly on 1.54. Could you please provide more info / screenshot / videos

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85150: Freezes right as your player is about to load in.

Hello, regarding the exit code

0x00000001 – UNABLE_TO_INIT_DXGI
The game is unable to initialize a graphical subsystem. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85147: 0xC0000005- STATUS_ACCESS_VIOLATION .

Hello, please remove -malloc=system from your startup parameters and try reproducing the issue again.

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85146: Getting a game crash: "0x0000001 STATUS_WAIT_1".

Hello, your game is version 1.52 please update to 1.54 and try to reproduce the issue again. Thanks.

May 10 2016, 12:28 PM · Arma 3
Adam added a comment to T85141: Server running out of memory - Stack Overflow.

Hey, thanks for reporting the issue. Is there a way how to directly contact you? I would like to reproduce the issue. Thanks!

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85140: Fatigue bar starts full and stays full / can't run.

Hello, KOTH Is a Community mission and is not made by bohemia interactive. Please try to contact creators of KOTH Directly. Thank you.

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85139: Game crash at Startup.

Hello, please remove the startup parameter -malloc=system and try reproducing the issue again. If the issue persists please attach the new dump files to this ticket.

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85138: In the arma 3 launcher i see this 0xC0000005 - ACCESS_VIOLATION.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85136: ARMA 3 does not start.

Hello,
The game is unable to initialize a graphical subsystem. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85135: "Arma 3 has exited in an unusual manner".

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85133: Request for the Weight script command.

Hey, more information can be found here

https://community.bistudio.com/wiki/Arma_3_Stamina

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85132: Error message.

Hello, please try to Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function). Thank you.

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85128: option to disable fatigue and weapon sway.

Please check the following link for commands how to customize the current Stamina system

https://community.bistudio.com/wiki/Arma_3_Stamina

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85127: UNknow software exception.

Hello, could you please report issues in english? Thanks.

May 10 2016, 12:27 PM · Arma 3
Adam added a comment to T85115: VA targets dissapper for 0.25 sec when getting shot while looking through a zoomed in Marksmen scope..

Hey, im unable to reproduce the issue. Is there a chance that you are running any mods?

May 10 2016, 12:26 PM · Arma 3
Adam added a comment to T85108: Numerous server crashes after 1.54 release.

The .RPT Files are missing could you please attach them? They are in the same folder as the mdmp/bidmp files.

May 10 2016, 12:26 PM · Arma 3
Adam added a comment to T85105: unable to load custom editor mission..

Is the issue reproducible without mods?

May 10 2016, 12:26 PM · Arma 3
Adam added a comment to T85096: 1.54 MX3 UGL Reloading animation no has grenade in the hand.

Hey, the grenade is present in the reloading animation it is just harder to see.

Thank you for your ticket.

May 10 2016, 12:26 PM · Arma 3
Adam added a comment to T85091: Fuel Station location markers are gone.

Fixed on hotfix #2

May 10 2016, 12:26 PM · Arma 3
Adam added a comment to T85090: Error memory (written / read).

Could you please try reproducing the issue without mods? Thanks.

May 10 2016, 12:25 PM · Arma 3
Adam added a comment to T85076: When attempting to launch ARMA 3. I receive a error- Exit Code 0xC000007B- STATUS_INVALID_IMAGE_FORMAT.

Hello,

These errors are usually raised when some DLLs are corrupted or missing or when they are replaced with an incompatible version. It may also happen that you placed a DLL file in the game folder that is loaded instead of the genuine one. Possible solutions:

Verify the integrity of the game cache using Steam.
Re-install DirectX.
Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
Run the Windows System File Check tool to repair corrupted system files.
If you are using post-processing tools like Reshade or SweetFX or utilities like RadeonPro remove them.
Re-install the game; remove all files from the game installation folder and then verify the integrity of the game cache using Steam.
To identify the precise DLL that is causing an issue, download a 32-bit version of the Microsoft Dependency Walker and open arma3.exe with it. The libraries with a red icon are the corrupted ones.

May 10 2016, 12:25 PM · Arma 3
Adam added a comment to T85073: Exit code 0x00000051 when attempting to launch game.

You are using legacy branch of the game. Please update to 1.52 stable branch. Thank you.

May 10 2016, 12:25 PM · Arma 3
Adam added a comment to T85071: calling the support module.

Hey, im unable to reproduce the issue. Could you provide more info? Thanks.

May 10 2016, 12:25 PM · Arma 3
Adam added a comment to T85068: crash under windows 10.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:25 PM · Arma 3
Adam added a comment to T85061: Game cannot start and produces a Task that cannot be terminated.

Please check out this page http://www.battleye.com/support/faq/ for your issues with battleye installation. Thank you.

May 10 2016, 12:25 PM · Arma 3
Adam added a comment to T85060: Error in Respawn and Revive.

Please try reproducing the issue without mods. Thank you.

May 10 2016, 12:25 PM · Arma 3
Adam added a comment to T85057: My game crash everytime.

Issue is going to be fixed in the Nexus update that will release this week. Thank you for your ticket.

May 10 2016, 12:25 PM · Arma 3
Adam added a comment to T85053: Constant application hangs when joining exile servers. 0xCFFFFFFF error.

Please try reproducing the issue on unmodded version of the game as freexavier suggests. Thank you.

May 10 2016, 12:24 PM · Arma 3
Adam added a comment to T85033: Start game and it loads all watermarks then stays black and gives error.

Hello, does the issue persists even when mods are deactivated?

May 10 2016, 12:24 PM · Arma 3
Adam added a comment to T85030: DX11 error : buffer Map failed : DXGI_ERROR_DEVICE_REMOVED.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 12:24 PM · Arma 3
Adam added a comment to T85027: Error code 0x00000051.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 12:24 PM · Arma 3
Adam added a comment to T85027: Error code 0x00000051.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:24 PM · Arma 3
Adam added a comment to T85025: Проблема при запуске игры.

Please report issues in english

May 10 2016, 12:24 PM · Arma 3
Adam added a comment to T85024: problem when the game starts(not the luncher).

This error may occur when you have an obsolete version of the BattlEye anti-cheat software or after an upgrade to Windows 10.

Possible solution:

Read a section dedicated to this error on BattlEye FAQ page.
Update the BattlEye anti-cheat software or contact BattlEye support.
If you encountered this problem after the upgrade to Windows 10, some system or shared files might get lost in the upgrade.
Re-install DirectX.
Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).

May 10 2016, 12:24 PM · Arma 3
Adam added a comment to T85017: Every time I would try to join my Exile Mod server it would load 2/3 way and then crash.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T85016: Impossible to set flight controls.

Hey, there is a schema in the game for T.16000M.

Go to Configure > Controls > Controllers > Click the name of your joystick and click Customize > Schemes and choose T.16000M > Map and then just OK everything.

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T85011: Total freezing.

Is the issue present in vanilla game too or only on modded content?

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T85010: Crash report after exiting the game.

Hello, could you please try reproducing the issue without mods? Thanks

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T85005: i cannot even startup the game.

Hello,

One of the possible reasons for this message is running Steam as an administrator and starting Launcher as a regular user. If this situation occurs, Launcher may display a "Updates unavailable - Steam is not running" message in its status.

Possible solutions:

Run the game from Steam client by clicking on the Play button (not from a shortcut nor directly from an executable).
Exit Steam and run as a regular user (instead of running it as an administrator).
Run the game or the Launcher from a shortcut or from an executable as an administrator.
Restart Steam.
Restart the computer.

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T84996: Game Crash Every Time I Spawn In (Referenced Memory).

From our newest sitrep: Our planned release for Nexus Update (1.54) was meant to be today, but last Friday we uncovered a few issues in large-scale multiplayer testing. Those should since have been fixed. We're going to confirm the fixes in follow-up tests this week to determine when we can publish to main branch.

http://dev.arma3.com/post/sitrep-00133

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T84996: Game Crash Every Time I Spawn In (Referenced Memory).

Hello,

issue is going to be fixed in the 1.54 (Nexus) patch.

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T84990: Wrong entry in a3\data_f\ParticleEffects\config.cpp, line 29616.

Issue will be fixed on devbranch soon™. Could you check it out please?

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T84989: Can't join games Random UI Pops up..

Is Arma running on the same resolution as your monitor does?

May 10 2016, 12:23 PM · Arma 3
Adam added a comment to T84984: RC 1.54.133479 - Graphics driver crash.

Issue will be fixed on Devbranch soon™

May 10 2016, 12:22 PM · Arma 3
Adam added a comment to T84982: Memory could not be written.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:22 PM · Arma 3
Adam added a comment to T84981: 0xC0000005 - STATUS_ACCESS_VIOLATION.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

May 10 2016, 12:22 PM · Arma 3