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Numerous server crashes after 1.54 release
Assigned, WishlistPublic

Description

My servers have both crashed numerous times since the release of 1.54
The server with more players has crashed more frequently.

All of which appear to be ACCESS_VIOLATION
The last crash logged this right before it crashed:

2015/12/01, 20:09:54 Error: can't resize AutoArray to negative size!


Exception code: C0000005 ACCESS_VIOLATION at 016B01B1

Here are dump files for 4 different crashes: https://www.dropbox.com/s/gz1i2cif85eug0l/Arma3ServerCrashes-1.54.zip?dl=0 {F27460} {F27461} {F27462}

Details

Legacy ID
1849422037
Severity
None
Resolution
Open
Reproducibility
N/A
Category
Server

Event Timeline

OS_Poseidon set Category to Server.Dec 2 2015, 2:41 AM
OS_Poseidon set Reproducibility to N/A.
OS_Poseidon set Severity to None.
OS_Poseidon set Resolution to Open.
OS_Poseidon set Legacy ID to 1849422037.May 8 2016, 1:10 PM
OS_Poseidon edited a custom field.
Adam added a comment.Dec 2 2015, 8:08 AM

The .RPT Files are missing could you please attach them? They are in the same folder as the mdmp/bidmp files.

onefox added a subscriber: onefox.May 8 2016, 1:10 PM

i got the same problem with this:
https://i.imgur.com/2bXYhPS.jpg

21:31:35 Error: can't resize AutoArray to negative size!
21:31:35 Virtual memory total 4095 MB (4294836224 B)
21:31:35 Virtual memory free 970 MB (1017499648 B)
21:31:35 Physical memory free 26697 MB (27994181632 B)
21:31:35 Page file free 54591 MB (57243586560 B)
21:31:35 Process working set 1024 MB (1073897472 B)
21:31:35 Process page file used 2798 MB (2934185984 B)
21:31:35 Longest free VM region: 533229568 B
21:31:35 VM busy 3277402112 B (reserved 178147328 B, committed 3099254784 B, mapped 48308224 B), free 1017434112 B
21:31:35 Small mapped regions: 20, size 90112 B
21:31:53 NetServer::finishDestroyPlayer(1578485501): DESTROY immediately after CREATE, both cancelled
21:34:28 NetServer::finishDestroyPlayer(24686086: DESTROY immediately after CREATE, both cancelled
21:45:27 NetServer::finishDestroyPlayer(437314473): DESTROY immediately after CREATE, both cancelled
21:47:10 NetServer::finish

I have uploaded the contents of my RPT within , "RPT_120515.txt." It ended in an almost identical fashion :

Error: can't resize AutoArray to negative size!
Virtual memory total 4095 MB (4294836224 B)
Virtual memory free 1966 MB (2061848576 B)
Physical memory free 56716 MB (59471818752 B)
Page file free 53429 MB (56025202688 B)
Process working set 1709 MB (1792471040 B)
Process page file used 1894 MB (1986146304 B)
Longest free VM region: 1941438464 B
VM busy 2233053184 B (reserved 128954368 B, committed 2104098816 B, mapped 51933184 B), free 2061783040 B
Small mapped regions: 23, size 106496 B
NetServer::finishDestroyPlayer(1428926097): DESTROY immediately after CREATE, both cancelled

Same issue. Totally game breaking for our community. We've been out of action for two days seeking a solution.

It would appear that the game crashes completely after these errors pop up delivering the above error screenshot by onefox, or the simple "Arma 3 has stopped working" windows dialog.

What else is interesting, is that it also crashes all headless clients connected to the dedicated server at the same time. We currently have three HCs running on our server, and we therefore get three "Out of memory" pop ups simultaneously.

Allocator: C:\Arma3\Server1\dll\tbb4malloc_bi.dll

Server Specifications:
OS: Windows Server 2012 R2 Standard 64-bit (6.3, Build 9600)
Processor: Intel(R) Xeon(R) CPU E5-1620 v2 @ 3.70GHz (8CPUs), 3.7GHz
Memory: 65536MB RAM

RPT Entries:

Error: can't resize AutoArray to negative size!
Virtual memory total 4095 MB (4294836224 B)
Virtual memory free 1966 MB (2061848576 B)
Physical memory free 56716 MB (59471818752 B)
Page file free 53429 MB (56025202688 B)
Process working set 1709 MB (1792471040 B)
Process page file used 1894 MB (1986146304 B)
Longest free VM region: 1941438464 B
VM busy 2233053184 B (reserved 128954368 B, committed 2104098816 B, mapped 51933184 B), free 2061783040 B
Small mapped regions: 23, size 106496 B
NetServer::finishDestroyPlayer(1428926097): DESTROY immediately after CREATE, both cancelled

Uploaded crash reports from to different roots with -memram changes and memoryalloctor changes but everything fails... server randomly crash and thats so silly....

We are having the same issues since 1.54!

Ever since 1.5x, we're having the same problem.

From the RPT...lots of these messages keep piling up:

17:30:30 Server: Object 18:200 not found (message Type_119)
17:30:31 Server: Object 7:35 not found (message Type_91)
17:30:31 Server: Object 18:209 not found (message Type_119)
17:30:31 Server: Object 14:8 not found (message Type_119)
17:30:31 Server: Object 14:9 not found (message Type_91)
17:30:31 Server: Object 14:8 not found (message Type_91)
17:30:31 Server: Object 8:7 not found (message Type_91)
17:30:31 Server: Object 8:6 not found (message Type_91)
17:30:31 Server: Object 14:9 not found (message Type_119

@Schwiing that "* not found *" problem is onther and not related to this one, look here: http://feedback.arma3.com/view.php?id=24573

@shukari the link you posted says nothing about the server crashing however (we're crashing ever since 1.5x). We're having the same issue as in this report, but I'm trying to add more data.

LISTEN, the problem:
17:30:30 Server: Object 18:200 not found (message Type_119)

IS NOT the problem which kill the server. This message is because a object is delete where it is not-local... this is only a rpt spam because the logger is silly... its only a message that the object was deleted NOT by the object owner...

So, if your server crashed then upload the bidmp, mdump and rpt.

I have posted my rpt and the mini dump files as "Arma3 Server Crashing Since Patch.rar"

Same issues here since Nexus update!

farlau added a subscriber: farlau.May 8 2016, 1:10 PM
farlau added a comment.Dec 9 2015, 2:17 PM

Same here , can u do something please ?

Could we please get some crash fixes released in a Dedicated Server perf build as you've done in the past? Or any news at all really regarding these crashes. If you need dump files, then you're in luck. My dump file stock increased significantly with 1.54, the warehouse is over-flowing with them.

s1k added a subscriber: s1k.May 8 2016, 1:10 PM
s1k added a comment.Dec 13 2015, 12:15 AM

Tried the latest RC build. We might actually be crashing even sooner now....
We have even crashed 30 minutes in, a few times(on tbb4)..

*worth mentioning*
Our server hadn't crashed in MONTHS prior to this update....
(wish others would list helpful data like this to compare against <3)

  • MALLOC = EVERY _bi malloc - even custom ones, primarily tbb4malloc_bi though.
  • extDB Version = extDB(35).
  • Game Mode/Version = Altis Life 3.x heavily modified.
  • Using bis/life_fnc_mp OR remoteExec = still using life_fnc_mp/BIS_fnc_MP.
  • Headless Client = no, removed.

Here's a link to our dump files/rpt, we were online for an hour only 50-60 players =(...
http://feedback.arma3.com/file_download.php?file_id=13315&type=bug

@s1k
I have the same crashes with the new performance build Dwarden released. We use extDB2 v63, default Malloc, altis life heavily modified, remoteExec, no HC. Our crashes lately are regarding: StreamSource: a3\map_altis\altis.wrp;

To make sure Dwarden sees, can you provide these dump files and logs here: https://forums.bistudio.com/topic/160288-arma-3-stable-server-154-performance-binary-feedback/page-47

Client crashing is pretty persistent when using Zeus and getting shot by player as controlled unit.

Didn't happen before 1.54

Are we getting closer with resolving the problem? Can Bohemia just rollback the 1.54 update and test in their own environment so that we can have a stable release again?

Hey Everyone.

I have been doing quite a bit of testing with this issue, and so everyone is aware I host OzzyGaming.com Altis Life server. We have been plagued with these crashes. On average from 10 minutes to an hour at best.

I have done quite abit of research into what has been happening and One thing stands out, Windows.

As such I wanted to confirm my findings by setting up a server hosted under linux. So I purchased a VPS with Ubuntu pre-installed and installed my server on that. And the results were shocking to say the least.

Not one crash at all. Desync just as you'd expect from a low grade VPS server but that server survived without a crash for upto 7 hours where it was restarted normally.

This issue has been around since late July. Not sure why but there was evidence of this issue back then. So Bohemia Interactive this has something to do with the way ARMA is trying to store data to memory under a Windows Based environment.

Also anyone experiencing this issue. grab a VPS server with what you afford and or use HyperV to run ARMA under Ubuntu or other linux based OS

Uploaded crashes with performance v6 (Crash_withV6.rar).

Same issues on our server.
Relatively new server, only gets around 10-30 players on each cycle but still get the issue in some cases within 20 minutes.

Also noticed since this latest update, mission file is repeatedly "locked" when entering server after a mission update.

Just downloaded the latest performance version of arma3server.exe and the malloc.

Bohemia added a subscriber: Bohemia.May 8 2016, 1:10 PM

uploaded arma3server_public_crash collection.zip, it contains rpt + dmps of 6 crashes in 3 days.

Our dedicated server crashes when we have started a drone (Darter, Heron, Raven etc.) or when we fly some Minutes in a helicopter.
Version: 1.54.133741