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Error Message after pressing "Play" on launcher
Assigned, WishlistPublic

Description

When attempting to launch my game the launcher gets up to "Loading Addons", freezes for about 10 seconds and then displays the error message shown below. The first time I attempted to delete the file it was having an issue with but it didn't help as the next time I tried to play the same error message popped up but with a different _f_mark file. I went in to the Arma 3 properties via steam and attempted the find corrupt files option but all it did was remove the new update and re-updated it again leaving me with no solution. {F27495}

Details

Legacy ID
1173429051
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Startup
Steps To Reproduce

Pressing Play on the launcher.

Event Timeline

bnt133 edited Steps To Reproduce. (Show Details)Dec 3 2015, 2:15 PM
bnt133 set Category to Game Startup.
bnt133 set Reproducibility to Always.
bnt133 set Severity to None.
bnt133 set Resolution to Open.
bnt133 set Legacy ID to 1173429051.May 8 2016, 1:12 PM
Adam added a comment.Dec 3 2015, 3:43 PM

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.