Page MenuHomeFeedback Tracker

Sound system crash when join game server.
Assigned, WishlistPublic

Description

Good evening, every day, when I start my Game (ArmA 3) all is right. But when I try to join a game server, for nothing idea, my sound system crashes (all sound on PC)...
I tried to upgrade all drivers of my sound card and video card (maybe) to repair the problem.
I've DirectX 12, running under Windows 10 64 bit... An AMD Readeon video card.. And what else... For more information, go in Additional Information. {F27557}

Details

Legacy ID
329444681
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Just launch ArmA 3, join a game... And if you're my problem, your sound system card will be crash...

Additional Information

Graphic Card :
AMD Radeon HD 7730M
By: Advanced Micro Devices, Inc.
Date Driver: 22/06/2015 (french date)
Version Driver: 15.200.1045.0

Audio Card:
Conexant SmartAudio HD
By: Conexant
Date Driver: 17/01/2012 (french date)
Version Driver: 8.54.29.0

Event Timeline

Machu13 edited Steps To Reproduce. (Show Details)Dec 9 2015, 2:08 PM
Machu13 edited Additional Information. (Show Details)
Machu13 set Category to Game Crash.
Machu13 set Reproducibility to Always.
Machu13 set Severity to None.
Machu13 set Resolution to Open.
Machu13 set Legacy ID to 329444681.May 8 2016, 1:17 PM
Adam added a comment.Dec 10 2015, 8:27 AM

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click Options menu
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Machu13 added a subscriber: Machu13.May 8 2016, 1:17 PM

Sorry but I can't open the Launcher.. With Steam or manually it don't work...