but I do want to be reassured that when I next put in a support request, I will get a quick response.
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Mar 21 2024
Mar 20 2024
Can you please try again and if it does not work still, send us the exact URL you are trying to access?
We do need to create a consolidated report that contains all the relevant info that we can present to Nitrado to try to improve the situation. We do not have access to the account nor the conversations.
Also I have sent the notification in regards to the system being inaccessible to the responsible people and they will forward it to Nitrado.
please provide also the screenshots of the initial request/communication that followed up to that event and ticket ID's (Nitrado's end). Also have you tried to ask Nitrado why did they move the server twice?
Resolved for the next major update.
Hello Tibbleduo.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
Regards,
Geez
There is a script RPC being received with number 10042 and there is also a mention of "Chyceni" in the dump.
Not much else we can get from this.
Not a bug - The arsenal box has a specific mix of gear pre-set for the mission.
In T178978#2585046, @RSWhitehorn wrote:@Geez I logged this issue on 9th February and it's now 19th March. Can we please start talking about it regularly to sort it out? I've not had a reply from you in over a week, either. It would really mean a lot if this was taken seriously.
Hello Ironbeard.
Spawning on the Main Operating Base is always free.
Thank you, we will investigate with BattlEye.
Mar 19 2024
Hello RandoMicro.
We cannot seem to reproduce the issue on 1.1 version.
Can you please check and let us know?
Hello OldRaveNL.
We cannot reproduce this with any of the vanilla weapons. Is this issue mod related?
Hello Petpyccknn.
You cannot be in party chat and game chat at the same time.'
Rgards,
Geez
Hello Tibbleduo.
What kind of error are you experiencing?
Thank you, we will investigate with BattlEye.
Thank you, we will investigate with BattlEye.
Hello rogerx.
We cannot seem to reproduce this on 1.1.
Can you check and let us know?
Mar 18 2024
Unfortunately no other info I can provide.
Hello Smola.
Looks like an issue with the scripts in the modded content you are using. In such case, there is nothing we can do as the mod creators have to fix the issue on their end.
Regards,
Geez
Hello Regard.
The issue you are experiencing is due to issues with scripts in the mods you are using. The mod creators have to fix the problems on their end.
Regards,
Geez
No news I can provide as of now unfortunately. However occlusion issues are being looked into in general when faulty buildings are being reported.
Hello Shmoo.
Is this an issue related to server rented by Nitrado? If so, please contact Nitrado directly.
Regards,
Geez
Hello XMC_Cross.
I believe this has been explained in this ticket: https://feedback.bistudio.com/T179566
Hello McLovin6833.
Unfortunately we do not reimburse any items lost due to in game bugs.
Regards,
Geez