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Jul 4 2019

Astaroth added a comment to T139330: AI reporting contacts as ''Pilot'' instead of ''Rifleman''.

It should be fixed in devbranch and RC build.

Jul 4 2019, 4:51 PM · Arma 3
Astaroth added a comment to T140907: Placeable AK-12 issue..

Hi,
it should be fixed in devbranch.

Jul 4 2019, 11:32 AM · Arma 3

Jul 3 2019

Astaroth added a comment to T141609: Rook-40 Visual Slide Bug.

Hi,
it should be fixed in today's update of devbranch.

Jul 3 2019, 5:13 PM · Arma 3
Astaroth changed the status of T141849: DX11 error : CreateTexture failed : E_OUTOFMEMORY from New to Need More Info.

Hi,
could you please attach your logs? Here is guide how to do it. https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thanks.

Jul 3 2019, 12:46 PM · Arma 3
Astaroth closed T141853: after I use bandage - my pistol dissapear. And I cant bandage myself anymore as Resolved.
Jul 3 2019, 12:44 PM · Arma 3
Astaroth changed the status of T141874: Arma 3 from New to Need More Info.

Hi,
could you please attach whole rpt? Here is guide how process the logs: https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thanks

Jul 3 2019, 12:42 PM · Arma 3

Jul 2 2019

Astaroth added a comment to T141842: Game keeps crashing after pressing play..

Hi,
could you please attach your crashlog files to this ticket? Here is guide how to do it. https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
This error is very generic and it has multiple solutions. Could you please try it? https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit#0xC0000005_-_ACCESS_VIOLATION

Jul 2 2019, 10:21 AM · Arma 3

Jul 1 2019

Astaroth added a comment to T139831: Black screen on launch and not responding.

Hi,
thanks for the logs. Unfortunately logs doesn't show anything wrong. Could you please try verify game files? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Do you have all drivers up to date?
Could you please try if it is happen on devbranch or RC? https://community.bistudio.com/wiki/Arma_3_Steam_Branches

Jul 1 2019, 6:08 PM · Arma 3
Astaroth claimed T141507: Leaflet drops from drones not working.

Hi,
thanks for the report. We will look on it.

Jul 1 2019, 5:31 PM · Arma 3
Astaroth claimed T141530: [Contact] Cannon use amber beacon on covered offroad.

Hi,
thx for the report. We will look on it.

Jul 1 2019, 3:04 PM · Arma 3
Astaroth claimed T141609: Rook-40 Visual Slide Bug.

Hi,
thanks for the report. We will look on it.

Jul 1 2019, 1:30 PM · Arma 3
Astaroth claimed T141625: Qilin and Prowler on HEMTT Transport - Springs over-compressed.

Hi,
thanks for the report. We will look on it.

Jul 1 2019, 1:20 PM · Arma 3
Astaroth closed T141631: Flatbed HEMTT loading zone extends too far as Resolved.

This issue in not fixable in the end. It's compromise for possibility of transporting bigger vehicles as Hunter for example.

Jul 1 2019, 12:58 PM · Arma 3
Astaroth changed Resolution from resolution:open to resolution:notfixable on T141631: Flatbed HEMTT loading zone extends too far.
Jul 1 2019, 12:56 PM · Arma 3
Astaroth claimed T141631: Flatbed HEMTT loading zone extends too far.

Hi,
thanks for the report. We will look on it.

Jul 1 2019, 12:23 PM · Arma 3
Astaroth added a comment to T141677: Multiplayer launcher crash.

Hi,
could you please try it in devbranch or RC branch if it is happen there? Launcher has some fixes in these branches which could help. https://community.bistudio.com/wiki/Arma_3_Steam_Branches

Jul 1 2019, 11:25 AM · Arma 3
Astaroth added a comment to T141711: Arma 3 launcher Exception .

Hi,
could you please try reinstall Microsoft .NET Framework and Microsoft Visual C++ Redistributable for Visual Studio? https://arma3.com/launcher/troubleshooting
Try safe mode tips from this page as well if reinstall of packages doesn't help.

Jul 1 2019, 11:14 AM · Arma 3
Astaroth changed the status of T141744: 闪退 from New to Need More Info.

Hi,
I don't see any crashdumps in your's logs so I am not able to figure out what's wrong. Crashdumps were not created probably. Do you have all drivers up to date? Do you have any error message when game crashes?

Jul 1 2019, 11:04 AM · Arma 3
Astaroth claimed T141746: Contact DLC Offroad Covered Weapon Clipping.

Hi,
thanks for the report. We will look on it.

Jul 1 2019, 10:44 AM · Arma 3
Astaroth closed T141361: Cant launch game - Invalid image as Resolved.

Glad to hear that your issue is gone.

Jul 1 2019, 9:32 AM · Arma 3

Jun 28 2019

Astaroth added a comment to T141361: Cant launch game - Invalid image.

It seems that game crashes sooner than logs are created. In latest attached package is one server log from 1.92.145639 and two logs from November 2016. Could you please try this?
https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit#0xC000007B_-_STATUS_INVALID_IMAGE_FORMAT

Jun 28 2019, 5:59 PM · Arma 3

Jun 27 2019

Astaroth added a comment to T141490: [RC 1.94 & Dev Branch 1.95.145798] Zamak Green Hex variants missing editorpreview textures.

Hi,
it should be fixed in yesterday's update of Steam dev.

Jun 27 2019, 10:23 AM · Arma 3

Jun 26 2019

Astaroth claimed T141036: CTD: Opening display RscTestGrids.
Jun 26 2019, 12:36 PM · Arma 3
Astaroth changed the status of T141274: Game crashes from New to Need More Info.

Hi,
I see read file errors in your rpt.
9:01:09 File read error: addons\structures_f_wrecks.pbo,17: Datafeil (sirkulerende overflřdighetskontroll, CRC).
9:01:16 File read recovery from error 17 has failed with error 17: Datafeil (sirkulerende overflřdighetskontroll, CRC).
9:01:16 Error 17 reading file 'addons\structures_f_wrecks.pbo'
9:01:16 ErrorMessage: Datafeil (sirkulerende overflødighetskontroll, CRC).
9:01:16 Application terminated intentionally
ErrorMessage: Datafeil (sirkulerende overflødighetskontroll, CRC).

Jun 26 2019, 12:27 PM · Arma 3
Astaroth changed the status of T141361: Cant launch game - Invalid image from New to Need More Info.

Hi,
attached logs are from very old version so I am not able to track your problem from logs. Could you please try verify your ingame data? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Could you please try switch on devbranch or RC build if you have same issue in latest builds? https://community.bistudio.com/wiki/Arma_3_Steam_Branches#Overview

Jun 26 2019, 11:22 AM · Arma 3
Astaroth changed the status of T141395: Game is freezing in processing the editor launching from New to Need More Info.

Hi,
unfortunately I am not able reproduce your issue in actual devbranch build. Does it happen on Livonia only? Does it happen without mods?

Jun 26 2019, 11:16 AM · Arma 3
Astaroth changed the status of T141445: The game does not start from New to Need More Info.

Hi,
do you have this issue in devbranch only or it happens in main as well?
Could you please try without mods?
Do you have all drivers up to date?

Jun 26 2019, 11:12 AM · Arma 3
Astaroth claimed T141468: "Deleted" event handler is being called when a unit enters a vehicle.

Hi,
thx for the report. We will look on it.

Jun 26 2019, 11:03 AM · Arma 3
Astaroth claimed T141487: CRBN uniform wrist alignment.

Thx for the report. We will look on it.

Jun 26 2019, 10:49 AM · Arma 3

Jun 21 2019

Astaroth changed the status of T140754: Promet AR causes ground clipping from New to Need More Info.
Jun 21 2019, 7:30 PM · Arma 3
Astaroth added a comment to T140754: Promet AR causes ground clipping.

Hi,
could you please attach video of this issue? Thx.

Jun 21 2019, 7:30 PM · Arma 3
Astaroth changed the status of T140902: Zamak Audio Issue from New to Need More Info.

Hi,
I cannot reproduce this issue. Could you please attach video of this issue? Thx

Jun 21 2019, 7:07 PM · Arma 3
Astaroth claimed T140907: Placeable AK-12 issue..
Jun 21 2019, 7:04 PM · Arma 3
Astaroth added a comment to T140907: Placeable AK-12 issue..

Hi,
thx for the report. We will look on it.

Jun 21 2019, 7:04 PM · Arma 3
Astaroth changed the status of T141019: lock and date from New to Need More Info.

Hi,
I need more logs. Is it possible please? Do you have this issue on any server? Could you please try connect to some our official server if you have this issue there too? Thx.

Jun 21 2019, 6:46 PM · Arma 3
Astaroth claimed T141055: Syndikat Polo Shirt - Broken Arms.

Hi,
thx for the report. We will look on it.

Jun 21 2019, 6:39 PM · Arma 3
Astaroth added a comment to T141043: No game audio.

I haven't found something suspicious in your logs. Could you please try create another game profile a try with it? Could you please try switch to devbranch or RC branch if problem still persists in newer version of the game? https://community.bistudio.com/wiki/Arma_3_Steam_Branches#Arma_3

Jun 21 2019, 6:32 PM · Arma 3
Astaroth changed the status of T141036: CTD: Opening display RscTestGrids from New to Assigned.

Hi,
thx for the report. We will look on it.

Jun 21 2019, 6:21 PM · Arma 3
Astaroth closed T140220: 100 Round Magazines don't count as Resolved.

Hi,
it should be fixed in devbranch.

Jun 21 2019, 2:52 PM · Arma 3
Astaroth closed T139122: Bug - Rocks and lands disappears, Map Stratis as Resolved.

It should be fixed in devbranch and 1.94 RC.

Jun 21 2019, 2:17 PM · Arma 3
Astaroth closed T121534: Certain models get stuck on wrong resolution LOD as Resolved.
Jun 21 2019, 1:57 PM · Arma 3

Jun 19 2019

Astaroth changed the status of T141043: No game audio from New to Need More Info.

Hi,
could you please attach your logs?
Easiest way to get them is through the Launcher
Launcher > Options > Prepare Arma 3 Troubleshooting report
Wait for the application to gather the files, then hit Save Report
Save the ZIP file somewhere where you will be able to find it
Upload the file to your ticket (see below: Creating Ticket)
Thanks

Jun 19 2019, 7:18 PM · Arma 3
Astaroth closed T136400: create3DENComposition creates objects but doesn't return array. as Resolved.
Jun 19 2019, 6:59 PM · Arma 3

Jun 13 2019

Astaroth added a comment to T140640: Arma 3 1.92.145639 Editor game freeze after pressing PLAY SCENARIO.

Hi,
do you have more logs? It's just one rpt file in your logs package and this rpt doesn't show what's wrong.
Could you please try create new game profile and try it wtih different game profile?

Jun 13 2019, 6:34 PM · Arma 3
Astaroth changed the status of T140665: Crash from New to Need More Info.

Hi,
thanks for the report. Unfortunately logs don't show what's wrong. Crashdump wasn't created. Are you able to reproduce this crash?

Jun 13 2019, 6:23 PM · Arma 3
Astaroth claimed T140666: Strange sound in Virtual Arsenal.

Hi,
thanks for the report. We will look on it.

Jun 13 2019, 6:14 PM · Arma 3
Astaroth added a comment to T140670: Game Crashes during Boot Camp.

Hi,
do you have any error message during these crashes? https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit
I am not able to reproduce your crash on my pc and logs don't show exact reason of the crash. Do you have all drivers up to date?

Jun 13 2019, 5:53 PM · Arma 3
Astaroth claimed T140719: Type 115 Reload Animation Issue.

Hi,
thanks for the report. We will look on it.

Jun 13 2019, 5:21 PM · Arma 3
Astaroth added a comment to T121534: Certain models get stuck on wrong resolution LOD.

Hi,
it should be fixed in current update of devbranch.

Jun 13 2019, 5:12 PM · Arma 3
Astaroth closed T140723: AK weapons hitting higher than initially aimed as Resolved.

Hi,
it should be fixed in current devbranch update.

Jun 13 2019, 5:10 PM · Arma 3
Astaroth closed T140307: East Wind Paradise Found: error loop on loading as Resolved.

Hi,
it should be fixed in current development build.

Jun 13 2019, 1:23 PM · Arma 3
Astaroth closed T123405: The instruction at 0x######## referenced memory at 0x0000000. The memory could not be written. as Resolved.
Jun 13 2019, 11:24 AM · Arma 3
Astaroth closed T123393: Error Code 0x0000dead as Resolved.
Jun 13 2019, 11:22 AM · Arma 3
Astaroth closed T123382: HELP!! RIGHT AWAY. as Resolved.
Jun 13 2019, 11:21 AM · Arma 3
Astaroth changed Resolution from resolution:open to resolution:unabletoduplicate on T123370: Arma 3 says it's running (I have Steam) even though it's not installed.
Jun 13 2019, 11:20 AM · Arma 3
Astaroth closed T123367: Game Crash with Access_Violation after trying to move Uniform with items in 3Den Editor as Resolved.
Jun 13 2019, 11:18 AM · Arma 3
Astaroth closed T123366: Out Of Mem Crash, 0x0000DEAD as Resolved.
Jun 13 2019, 11:16 AM · Arma 3
Astaroth closed T123349: ARMA 3 crashing. as Resolved.
Jun 13 2019, 11:15 AM · Arma 3
Astaroth closed T123350: Blackscreen and Arma3.exe not responding as Resolved.
Jun 13 2019, 11:14 AM · Arma 3
Astaroth closed T123350: Blackscreen and Arma3.exe not responding, a subtask of T123349: ARMA 3 crashing. , as Resolved.
Jun 13 2019, 11:14 AM · Arma 3
Astaroth closed T123321: 0x0000DEAD, Requested 0kb, instant crash as Resolved.
Jun 13 2019, 11:11 AM · Arma 3
Astaroth closed T123317: Launch Fail as Resolved.
Jun 13 2019, 11:09 AM · Arma 3
Astaroth closed T123276: Сервер as Resolved.
Jun 13 2019, 11:09 AM · Arma 3
Astaroth closed T123280: Game again as Resolved.
Jun 13 2019, 11:08 AM · Arma 3
Astaroth closed T123165: 0xc0000005 Status access violation as Resolved.
Jun 13 2019, 11:07 AM · Arma 3
Astaroth closed T123176: Out of Memory Crash 0x0000DEAD as Resolved.
Jun 13 2019, 11:05 AM · Arma 3
Astaroth closed T123190: Mission Crashed on Preview as Resolved.
Jun 13 2019, 11:03 AM · Arma 3
Astaroth closed T123122: Game crash as Resolved.
Jun 13 2019, 11:02 AM · Arma 3
Astaroth closed T123121: dx11 out of memory as Resolved.
Jun 13 2019, 10:59 AM · Arma 3
Astaroth closed T123114: Arma 3 kicking from all servers as Resolved.
Jun 13 2019, 10:55 AM · Arma 3
Astaroth closed T123153: Arma 3 Units - Steam account not connecting as Resolved.
Jun 13 2019, 10:50 AM · Arma 3
Astaroth closed T119858: Empty RPG-7 shown with a rocket, when it is lying on the ground. [video] as Resolved.
Jun 13 2019, 10:47 AM · Arma 3
Astaroth closed T67652: Crash on multiplayer server as Resolved.

Very old ticket. Create new ticket with logs from current version of the game if issue still persists. thx

Jun 13 2019, 10:46 AM · Arma 3
Astaroth closed T139534: Status Access Violation Crashes as Resolved.

Hi,
glad to hear that it works now. Thanks for the info.

Jun 13 2019, 10:25 AM · Arma 3
Astaroth closed T139094: Arma 3 SPAR-16S now has a wrong reload animation as Resolved.
Jun 13 2019, 10:18 AM · Arma 3
Astaroth closed T140558: Cover Map Module not working correctly as Resolved.

Thanks for confirmation.

Jun 13 2019, 10:13 AM · Arma 3
Astaroth closed T123242: 3FPS Issue as Resolved.
Jun 13 2019, 10:12 AM · Arma 3

Jun 12 2019

Astaroth closed T123421: Game keeps freezing and crashing as Resolved.
Jun 12 2019, 3:05 PM · Arma 3
Astaroth closed T123422: Arma3 crash as Resolved.
Jun 12 2019, 3:04 PM · Arma 3
Astaroth closed T123423: Arama 3 Troubleshooting 0x0000DEAD as Resolved.
Jun 12 2019, 3:04 PM · Arma 3
Astaroth closed T133327: Arma3 hangs infinitely on startup while "loading core configs" as Resolved.
Jun 12 2019, 3:02 PM · Arma 3
Astaroth closed T126139: Arma 3 spawning in with missiles all around me as Resolved.
Jun 12 2019, 3:00 PM · Arma 3
Astaroth closed T126466: Mine Detection (Laws of war DLC) DEV Branch as Resolved.
Jun 12 2019, 2:59 PM · Arma 3
Astaroth closed T77811: In russian localization paragraph <Empty(Пусто)> not on the first place. as Resolved.
Jun 12 2019, 2:58 PM · Arma 3
Astaroth closed T119984: C0000005 ACCESS_VIOLATION at ####### as Resolved.
Jun 12 2019, 2:58 PM · Arma 3
Astaroth closed T119383: RESOLVED (Aliluya!) as Resolved.
Jun 12 2019, 10:52 AM · Arma 3
Astaroth closed T139146: ARCO (Black) have same picture like ERCO (Black) as Resolved.
Jun 12 2019, 9:37 AM · Arma 3
Astaroth closed T139794: [Livonia] Problem with house #2 as Resolved.
Jun 12 2019, 9:35 AM · Arma 3

Jun 11 2019

Astaroth claimed T140558: Cover Map Module not working correctly.

Hi,
thanks for the report. We will look on it.

Jun 11 2019, 3:09 PM · Arma 3
Astaroth claimed T140469: Tank Destroyer showcase - another scripting bug. .

Hi,
thx for the report. We will look on it.

Jun 11 2019, 11:22 AM · Arma 3

Jun 10 2019

Astaroth added a comment to T140078: Launcher Instant Crash And File Creation.

Could you please try start Launcher with these parameters?
Command line parameters
Launcher recognizes following parameters (parameters are not case sensitive):
-safeMode - the Launcher will start in the safe-mode.
-noHwa - The Launcher will start with graphic hardware acceleration disabled (only the Launcher, this switch has no meaning for the game itself).
-noLauncher - Skips the Launcher and starts Arma 3 directly. Unless no other options is specified it starts 64-bit version of the game on 64-bit OS, 32-bit when you have 32-bit OS.
https://community.bistudio.com/wiki/Arma_3_Launcher#Command_line_parameters

Jun 10 2019, 7:17 PM · Arma 3
Astaroth closed T139715: HEAT Round penetration as Resolved.
Jun 10 2019, 6:12 PM · Arma 3
Astaroth closed T139195: "BIS_fnc_establishingShot" Error as Resolved.

Hi,
thx for confirmation.

Jun 10 2019, 10:33 AM · Arma 3

Jun 7 2019

Astaroth claimed T139796: Server does not find and correctly load a mod that has space(s) in its name even when wrapped in quotes.

Thx for the reprot. We will look on it.

Jun 7 2019, 7:27 PM · Arma 3
Astaroth claimed T140307: East Wind Paradise Found: error loop on loading.

Thx for the report. We will look on it.

Jun 7 2019, 6:43 PM · Arma 3

Jun 4 2019

Astaroth closed T139702: Wrong Preview Picture for "Dome Panel Stack (White, Open)" as Resolved.

Hi,
it should be fixed in today's update of devbranch.

Jun 4 2019, 5:18 PM · Arma 3
Astaroth claimed T140220: 100 Round Magazines don't count.

Thanks for the report. We will look on it.

Jun 4 2019, 12:44 PM · Arma 3
Astaroth added a comment to T140078: Launcher Instant Crash And File Creation.

Could you please attach here your game logs? Logs are here: Windows: C:\Users\<Name>\AppData\Local\Arma 3\
Thank you.

Jun 4 2019, 9:58 AM · Arma 3

Jun 3 2019

Astaroth added a comment to T140113: Server crash.

Hi,
all crashes are in render system. It can be caused by not up to date graphic drivers or DX11 drivers. Do you have all drivers up to date? Do you have overclocked graphic card?

Jun 3 2019, 4:42 PM · Arma 3
Astaroth added a comment to T140101: Arma 3 repeated crash.

I have checked logs. It shows 0x0000DEAD message. This message is very general and it can be caused from various reasons. Do you have all drivers up to date?

Jun 3 2019, 4:31 PM · Arma 3