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Blackscreen and Arma3.exe not responding
Closed, ResolvedPublic

Description

I noticed some framedrops before i got a blackscreen. To end Arma i had to quit the process in the Taskmanager. Arma3.exe didn´t respond anymore.

Details

Severity
Crash
Resolution
Unable To Duplicate
Reproducibility
Always
Operating System
Windows 7 x64
Operating System Version
Service Pack 1 - last version -
Category
Game Crash
Steps To Reproduce

There aren´t any Steps...
But it started happening to all of us after the last Arma 3 Update on stable Version.

Additional Information


This Problem happens to everyone playing on the Server with the mods listed in the Crashfile.
Everyone plays on the exact same setup of mods.
This Problem happens after 1 to 2 hours of gameplay.

Related Objects

Event Timeline

G-susOnSteroids edited Additional Information. (Show Details)
Alwin claimed this task.Feb 14 2017, 3:30 PM
Alwin changed the task status from New to Reviewed.
Alwin added a comment.Feb 14 2017, 3:49 PM

Hi, @G-susOnSteroids

According to your RPT, you have out of memory issue.

First, close all background processes via Task Manager when you decide to play Arma 3. The game itself needs around 4 GB virtual memory. Is better to play with 64bit client instead 32bit.

Second, unload all your mods and try them return back one-by-one. There are many of them, so the culprit should be somewhere among.

Third, try these possible solutions. I recommend you to delete your game profile at first. Follow the steps described beneath this.

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

Try all of the possible solutions listed on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

Try switching to and playing on the profiling game branch. After downloading new data verify the integrity of the game cache.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

Try to delete your profile folder (create a backup) a try to start the game.

The file yourprofilename.vars.Arma3Profile must be deleted.
Path: C:\Users\*username*\Documents\Arma 3

So, there is some next solutions.

try to decrease your graphic quality (if you're using ultra set high or medium). It´s possible that your have no more space on your GPU.
reinstall your GPU drivers

Hi Alwin,

thanks for your fast answer.
I really wonder that the virtual memory is maxed out.
There are probably some changes on arma 3 wich need more virtual memory since the update.
We were playing with the same mod-setup before the update without any problems.
We use the stable client because there are more servers available and some mods are only 32bit compatible up to now.

Anyway, i ll test the options you gave to me and than lets see.
It would be nice to download the 64bit.exe on stable version finally.

Great work, thank you!

Greets

@Astaroth hi :)
Please close this ticket as obsolete

Astaroth closed this task as Resolved.Jun 13 2019, 11:14 AM
Astaroth changed Resolution from Open to Unable To Duplicate.