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Black screen on launch and not responding
Need More Info, NormalPublic

Description

The application immediately comes to a black screen when I launch the game, not showing any startup logos. If I click the screen, the game says it isn't responding and asks if I'd like to close it or wait for it to respond.

Details

Severity
Crash
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10 x64
Category
Game Startup
Additional Information

Event Timeline

WabbitWithAnAK edited Additional Information. (Show Details)May 31 2019, 7:58 AM
WabbitWithAnAK edited Steps To Reproduce. (Show Details)
Astaroth changed the task status from New to Need More Info.Jun 3 2019, 2:14 PM
Astaroth added a subscriber: Astaroth.

Hi,
could you please attach logs to this ticket? Here is guide how to do it: https://feedback.bistudio.com/w/ft_a3_howto/gamecrash/
Thanks

Hi,
I added the crash log to additional information. Hope it can help.

WabbitWithAnAK edited Additional Information. (Show Details)EditedJun 29 2019, 3:05 AM

Added a more recent crash log. Startup logo is now appearing for a moment before becoming unresponsive.

Hi,
thanks for the logs. Unfortunately logs doesn't show anything wrong. Could you please try verify game files? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Do you have all drivers up to date?
Could you please try if it is happen on devbranch or RC? https://community.bistudio.com/wiki/Arma_3_Steam_Branches

Hi,
I've attempted verifying game files, though nothing seemed to change. Drivers are all up to date. From what I've seen, others have run into similar issues though none of the solutions that worked for them have worked for me.
I was able to get the "Arma 3 Apex" logo showing upon startup by deleting my Arma 3 folder and adjusting launch settings, however the game is still unresponsive. Crash logs now state "UNABLE_TO_INIT_DXGI"
Here's a crash log from today if it helps: