That one works. Thanks!
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May 10 2016
COuld you please attach more crashdumps? The ones you have provided contain no useful info. Thanks!
The webpage link you have provided is non functioning. Can you please check it if everything is working properly? Thanks!
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!
Issue is fixed on devbranch!
issue is fixed. Should appear on devbranch today / tomorrow. Thank you for your feedback!
Please switch to our memory allocator and then upload the newest crashdump files if the issue happens again. Thank you.
Hello,
could you please upload your DX-Diag file? It would help us a lot.
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548
Please create a seperate ticket for your issue. Thank you.
Fixed on DevBranch!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
The code you have attached cannot be executed properly. Can you please check it again? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Yes, delete the malloc=system startup parameter. Thank you.
Please switch from Windows memory allocator to ours. Then upload the newest crashdump files if the issue is reproduced. Thank you.
commy2 is right. It is supposed to work that way. Thank you for your feedback.
Try disabling your mods and see if the game launches then. Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Are you using malwarebytes by any chance?
Does the issue persist in 1.50?
What about documents folder with your profile? It houses some missions. They very well could be causing the issue.
Could you please verify the integrity of the game cache? Also are you running any mods?
If its reproducible only with mods. There is nothing we can do unfortunately.
Hello, does the issue happen without mods?
Could you please use different file sharing service? Since this one requires person to sign up. Thank you.
Could you please use different file sharing service? Since this one requires person to sign up. Thank you.
Are you using any mods?
Are you running mods by any chance?
Upload the file to a free file sharing site. Thank you!
Hello, the mods you are using are most likely outdated. Wait until they are updated to newer version. Thank you.
I have no idea which mod could be causing this. It is certainly possible some mods break after a game update. Unfortunately we cannot do anything about that and the mod creators have to update their mod for further functionality.
Hello,
The game is unable to initialize a graphical subsystem. Possible solutions:
Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.
This is most likely because either the .dll got damaged or infected. I would suggest updating / reinstalling your graphic card drivers.
Please report issues in english.
Could you try updating your directx? Thank you.
The files you have attached do not contain crashdumps. Could you please take a look into your appdata Arma3 folder and see if they are located there? Thank you.
Try launching the game without any mods. Thank you.
Try updating your graphic card drivers. Thank you.
This could be because some of the mods are outdated. Wait until there is update for them. Thank you!
Try binding the movement of the plane manually as suggested by tockengranulat. Thanks.
Hello, this is strictly Feedback / Bug tracker. If you want editor tutorials look on BI Forums. Thank you.
The correct RPT is missing. Could you please check your folder again and upload the correct one? It should be named arma3server1_2015-08-25_21-07-05.rpt
Thanks!
Or it might be a issue with OneDrive since your documents folder is backed up there.
We have tried to reproduce the issue but to no avail. Could you please check if your data are not corrupted? Thank you!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
as crs24 said. It is located in support section not cars section
Hey, what were you playing? SP/MP,using any mods etc.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
just delete the -malloc= parameter.
Hello, you are using windows allocator. Please switch to our allocator and uplaod new files after the server crashes. Thank you.
The .bidmp file is missing could you please attach it? Thank you!
More info can be found here
https://community.bistudio.com/wiki/Arma_3_Mission_Parameters
Since Arma 2, it has been like this. Not a bug i'm afraid.
Hello, when i move the dead unit out of the trigger the trigger gets deactivated properly. Could you please attach a repro mission? Thank you!
Was not able to reproduce the issue i had to put 3-4 rounds into kumas tracks to destroy it. Could you please provide more info? Thanks!
Have you updated your drivers recently? Also try verifying the integrity of the game cache.
Task info pops up for me just fine. Could you please try reproducing the issue on Dev Branch? Thank you!
So it is no longer an issue and you can play the game freely?
This is a Steam Workshop request and we cannot do anything about it. Your best bet would be by trying valve / steam forums.
The setwind command takes a lot of time before taking effect. Can you please confirm? Thanks.
Could you please attach a simple repro mission displaying the issue? Thanks.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
So if i understand correctly your server is crashing when somebody joins?
Not supposed to work on arrays. Only strings are supported.
Thank you for your feedback.
Running any mods or community made stuff?
Running any mods or community made stuff?
Running any mods or community made stuff?
Running any mods or community made stuff?
I'm not able to reproduce the issue. Are you using any mods? Also try switching to dev branch if the issue persists. Thank you.
Looks like i have linked the wrong packages. Terribly sorry about it. Try these correct ones:
Microsoft Visual C++ Redistributable for Visual Studio 2013 (x86 - vcredist_x86.exe)*
https://www.microsoft.com/en-us/download/details.aspx?id=40784
Microsoft .NET Framework 4.5.2 download from here
http://www.microsoft.com/en-us/download/details.aspx?id=42642
Hello,
could you please install these packages? They were supposed to be installed automatically by Steam but for some reason that might not have happened:
http://www.microsoft.com/en-us/download/details.aspx?id=30679
http://www.microsoft.com/en-us/download/details.aspx?id=40779
and also
If you have x64 system:
http://www.microsoft.com/en-us/download/details.aspx?id=13523
If you have x32 system:
http://www.microsoft.com/en-us/download/details.aspx?id=5555
Im no longer able to reproduce the issue. Could you please check again? Thank you!
Hello, im unable to reproduce the issue. The cars for me steer normally. Are you sure you are using vanilla content?
Hello, we are unable to reproduce the issue. Could you please provide more info? Thank you!
Could you please send us the mission so we can properly investigate it? Thank you.
Are you running dedicated server by any chance?
We can't do anything about modded content.
Also is the FPS drop in SP/MP?
Not a bug. Rifle is designed this way.
The issue is with Altis Life as it is heavily scripted we can do nothing about community made gamemodes unfortunately.
The FPS issues are probably caused by Altis Life. Could you check singleplayer if the FPS is better there?
Are you playing custom missions (Altis Life, etc) or modded content?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Vanilla maps are official gamemodes made by bohemia interactive.
Are you by any chance joining modded servers? and if so does it happen on vanilla maps?
Checked it with our diagnostics. The bullet drop is the same if you are crouched / tilted.
Hey, could you please attach a repro mission? I tried to no avail to find a sloped surface where i can deploy. Thank you.
Hey, could you please attach a .Rpt file? They can be found here: C:\Users\<Name>\AppData\Local\Arma 3\
Thank you!
Fixed on dev branch!
I was able to reproduce the issue and it is now scheduled for a fix. Thank you.
CRASH DUMPS
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
As far as i know MCC uses custom AI. Try reproducing the issue on vanilla version of the game.
Hello, i can see the flares without any issues are you using mods by any chance?
Hello, are mdmp and bidmp files created? They can be found here:
C:\Users\<Name>\AppData\Local\Arma 3\
Could be. Can you try it on Vanilla?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
it is a hidden folder
Could you please attach .rpt? they can be found here:
C:\Users\<Name>\AppData\Local\Arma 3\
Thank you.
The .mdmp file is missing from the crash dump. Could you please attach it? Thank you.
Hello,
I'm sorry for the inconvenience but the low FPS in multiplayer is often caused by weak server performance mainly in case of persistent missions running on the server as the game is primarily not designed for this kind of gameplay.
You can try optimizing your cfg file in this way but that is all we can recommend:
First of all, please check your Power Options, just in case:
Go to Control Panel --> Hardware and Sound --> Power Options and make sure it is set to High performance.
Then please open arma3.cfg and set these values to the following:
GPU_MaxFramesAhead=1;
GPU_DetectedFramesAhead=1;
then please enter you in-game settings and lower your HDR, PiP quality settings and disable AToC with VSync.
Another thing you can do is to set your view distance to 600 - 1200 and shadow distance to 50.
Lastly set all other settings to standard (or low for CPU rendering of the particular feature).