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Game still won't run
Assigned, WishlistPublic

Description

If in fullscreen mode:
The game gives a black screen and the only way to exit is by using the Ctrl+Alt+Del shortcut to restart the PC;

If in windowed mode:
The window is white and the game does not start; window is unresponsive. Cannot be closed from window, has to be closed from taskbar or Task Manager

Details

Legacy ID
4019431063
Severity
None
Resolution
Open
Reproducibility
Always
Category
General
Additional Information

Last playable version; 1.44

Drivers are up to date. Have tried multiple reinstalls.

i7 Gen4 8-core
nVidia GeForce GTX 860M
8GB DDR3

Event Timeline

BlackRockS15 edited Additional Information. (Show Details)Aug 28 2015, 12:29 AM
BlackRockS15 set Category to General.
BlackRockS15 set Reproducibility to Always.
BlackRockS15 set Severity to None.
BlackRockS15 set Resolution to Open.
BlackRockS15 set Legacy ID to 4019431063.May 8 2016, 12:35 PM
Adam added a comment.Aug 28 2015, 8:36 AM

Hello,

could you please upload your DX-Diag file? It would help us a lot.
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548

Thanks for getting back to me, and sorry for the late reply; no notifications came through, I'll check my settings. Would you prefer it posted here or as a message as mentioned in the forum thread?