Hello,
does it also happen to you when you have no mods enabled?
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May 10 2016
Hello,
could you please upload your DX-Diag file?
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548
Hello,
there was no game update that day, are you talking about a mission update or anything else?
Hello,
the features and assets for the upcoming Marskmen DLC are yet to be announced, please follow our social channels. Thank you.
Hello,
this is intended behavior, it serves to simulate high speed effects on human body.
Have you actually managed to crash the game with the reproduction?
Hello,
it looks like there is a problem with your DirectX, could you please consider reinstalling it?
Hello,
Observation post and Base have their soldiers patrolling around, the other ones (ie. Traffic Checkpoint) do not have this capability as a design decision.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
your game is heavily modified. Is it possible for you to deactivate all mods and verify your game files?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
If it still crashes for you, please attach new crashdumps.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Please also disable all custom allocators you are using for running the game.
Thank you.
Hello,
does it also crash for you without any mods and custom allocators?
Hello, does it happen to you also when you do not have any community mods or modified data installed?
If so, could you please attach new crashdumps?
Hello,
thank you for reporting the problem. The crashdumps do not contain any valuable info, is it possible for you to attach more of them? It would help us a lot, thank you very much.
We applied fixes to get rid of the issue, could you please try it when the new update is out? It should be in a week and a bit.
The problem was caused by the recently updated PhysX libraries in the last update. I cannot be more specific, sorry.
Hello,
thank you for reporting the problem. I have examined your crash files. Could you please remove all startup parameters and verify your game data?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
After that, please create a new bunch of crashdumps and attach them again, thank you. This will ease the investigation. Also, one of the crashfiles suggests that the crash might be connected to your Steam Client. Please, ensure that you are running the latest version and consider running it as an Administrator from now on. I'll be waiting for the new crashdumps without start up parameters and custom allocators, thank you very much.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
could it be your home router? Do you have an old model or a newer one? There is a known bottleneck situation between Steamworks and routers.
Hello,
thank you for reporting the issue. Unfortunatelly, your crashdumps do not contain any valuable data. Is it possible to upload more of them (as many as you can)?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
is it possible to upload your rpt file?
C:\Users\<Name>\AppData\Local\Arma 3\
Unfortunatelly, you do not meet the minimal system requirements to play the game. Your system (Windows XP) is not supported. Please consider updating your system. To check the official system requirements, please visit this page:
http://arma3.com/buy#requirements
Resolving the ticket as no bug.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
this error should be fixed already on the Dev Branch. However, did it happen to you with no mods enabled?
Hello,
is it possible for you to upload the complete crashdumps (rpt + bidmp + mdmp with the same name)? Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, are you using any community mods? The situation you describe should not happen with default data, because the fatigue has been tweaked to minimum for the Tipping Point run.
Hello,
thank you for the report. Sadly, there is no valuable data in the crashdumps. Could you please try to upload more of them from the current Stable version? Thank you very much.
Hello,
could you please check this on 1.40 version? Let me know how it behaves, please. Thank you very much.
Hello,
this has been fixed on Steam Dev.
Hello,
we are still unable to reproduce the problem. Could you please try to download and install the newest PhysX drivers?
http://www.nvidia.com/object/physx-9.14.0702-driver.html
Hello,
are you using any community mods?
Could you please disable all mods and verify your game files?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Please try again after that.
Are you using any community mods?
Nice to see that.
Hello,
are you using any mods?
If so, please disable them all and verify your game data
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Hello,
I cannot reproduce the problem, are you using any mods?
Hello,
could you please upload a server rpt file and if possible, a Dx-Diag file?
Could you please try again on current stable 1.40?
No worries, crashes won't run anywhere :)
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
does it crash also when you have no mods enabled, no unsupported registry tweaks enabled and official allocators enabled?
If so, please disable the -nologs parameter and upload new crashdumps (rpt + bidmp + mdmp). You can use some file-sharing service for the upload and post link here, thank you.
Hello,
is it possible that the crashes are caused by some mod dependency? Is it possible to to upload the mission to this ticket?
Sorry to say so, but registry tweaking is unsupported and the changes you make are causing the problem. There is no way to fix this for us as it works well with default registry settings.
Hello,
does it work without tweaking your registry (having it default)?
Hello, this is a known issue for Dev Branch, we are working on a fix
Hello,
this is a known issue, but thanks for reporting it. We are working on a fix so it won't stay broken for the Stable patch.
Fixed in rev. 129204.
Hello,
thank you for reporting the issue, it has been successfully reproduced and assigned internally.
Hello,
as of rev. 132034, we are adding an error message when a shape is thinking it has more bones than a skeleton has. This is the cause of the problem and can be fixed by mod authors.
Hello,
Thank you for reporting this, I have debugged the crashes, programmers will analyse them deeply.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
It probably is a script used in a mission. The glitching might be caused by the delay after the script is executed. I am resolving this issue as "No Bug" as it does not happen in official content.
These missions are still heavily scripted, the best for you would be to try it in a simple editor-made mission.
Hello,
this is most likely caused by community mods. Does it also happen to you with no mods enabled?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
as Killzone_Kid says, is it possible to disable the mods you are using?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Could you please verify your data and try again?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Hello, thanks for the report. This crash is a duplicate, I have linked it to the original one.
Sorry, I should have specified it a little better. I have analysed your crashdumps and your crash is indeed identical to the original one (from engine's point of view), that's why I marked it as a duplicate. There are multiple ways to reproduce it, but reading the analysis, they are identical.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
thank you for reporting the problem. This is the same crash as the one linked.
I have already answered in your ticket. I should have specified it a little better, sorry for that. I have analysed your crashdumps and your crash is indeed identical to this one (from engine's point of view), that's why I marked it as a duplicate. There are multiple ways to reproduce it, but reading the analysis, they are identical.
Hello,
are you using any mods or custom allocators?
Hello,
could you please upload your DX-Diag file? It would help us a lot.
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548
Thank you.
Hey,
could you please upload your rpt file?
C:\Users\<Name>\AppData\Local\Arma 3\
Hello,
could you please try to reproduce the crash with no community mods loaded. I cannot debug the crash with modded data.
Hello,
could you please disable all community addons, verify your game file through Steam and try again?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Try to find out if you have not installed some software recently that could be causing any trouble to the graphic adapter or driver.
Could you please try to turn off your antivirus before the next validation? It is possible that it (or other software) deletes or changes part of the game.
Did the crash create rpt + bidmp + mdmp files?
For some reason, your system is repeatedly restarting your display device. This can be caused by many aspects (both software and hardware). It can also be caused by overclocking CPU or GPU (even by a manufacturer)and does not affect only Arma but many other games.
Here are some useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
It looks like the crash does not come from Arma's engine. Could you please verify your game's content?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Please also consider trying to start the game with parameter -world=empty. Game will not load a world into its memory in this case.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
does it happen when you unload all unofficial modifications? If so, could you please upload new crashdumps?
Hello,
unfortunately, I cannot reproduce the problem and there is nothing to analyze without crashdumps. It looks like a forced shutdown by a third party than client crash.
Hello,
thank you for reporting the issue. To analyze the crash, we will need all the crashdumps you have (crashdump is rpt + bidmp + mdmp file with the same name). Please upload them here.
Hello, thank you for reporting the issue, we have applied a fix and it should be present in the next Stable update.
@B00tsy,
please create a new ticket regarding your issue.
I am resolving the ticket as it was caused by unsupported tweak of the game registry
Hello,
does it also crash when no mods are loaded? If so, could you please attach new crashdumps without the mods?
The problem should be fixed in the next update.
Hello,
we are aware of the problem, however are not able to reproduce it in our condition. Is it possible to provide some steps for reproduction of the issue?
Hello,
this should be fixed in today's update of Dev Branch.
Hello,
thank you for reporting the issue. Unfortunately, the crashdumps do not provide any valuable data. Is it possible for you to upload more of them (as much as you can)? Thank you very much.
Hello,
does it happen also on unmoded Arma with official maps?
Hello,
thank you for the report, however I cannot reproduce the crash either on DEV or Stable version. Could you please make sure you have no mods loaded and you data verified?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Please let me know, thank you.
Hello,
unless you use unofficial memory allocator along with custom registry tweak, the game should launch for you.
Are you using any registry tweaks or custom memory allocators?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Could you please try it in a simple editor mission with no mods loaded and then upload an rpt here?
C:\Users\<Name>\AppData\Local\Arma 3\
Thank you very much.
I would assume so, but the reporter did not provide any specific info (apart from insults).
Hello,
the problem is not reproducible for me, are you using any mods?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package is smaller than 5000k, please attach it here. If it is bigger, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
it seems that some of your data is corrupted. Could you please verify the game data via Steam?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Hello,
we applied a fix to Dev branch revision 129239 and higher. Is it possible for you to try it and let me know? Thank you very much.