Page MenuHomeFeedback Tracker
Feed Advanced Search

May 10 2016

Iceman added a comment to T81181: No gun sounds and animations in Multiplayer.

Hello,
does it also happen to you when you have no mods enabled?

May 10 2016, 10:22 AM · Arma 3
Iceman added a comment to T81175: Arma3.exe Bad Image.

Hello,

could you please upload your DX-Diag file?
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548

May 10 2016, 10:22 AM · Arma 3
Iceman added a comment to T81168: lost my progress in king of the hill (money and level).

Hello,
there was no game update that day, are you talking about a mission update or anything else?

May 10 2016, 10:22 AM · Arma 3
Iceman added a comment to T81163: Marksmen DLC Proposed Features?.

Hello,
the features and assets for the upcoming Marskmen DLC are yet to be announced, please follow our social channels. Thank you.

May 10 2016, 10:22 AM · Arma 3
Iceman added a comment to T81157: FOV increased when accelerating in land vehicle..

Hello,
this is intended behavior, it serves to simulate high speed effects on human body.

May 10 2016, 10:22 AM · Arma 3
Iceman added a comment to T81153: Crashing/locking up.

Have you actually managed to crash the game with the reproduction?

May 10 2016, 10:21 AM · Arma 3
Iceman added a comment to T81146: When i try and open Arma 3 i get a crash message.

Hello,
it looks like there is a problem with your DirectX, could you please consider reinstalling it?

May 10 2016, 10:21 AM · Arma 3
Iceman added a comment to T81141: please add random patrols to the site modules..

Hello,
Observation post and Base have their soldiers patrolling around, the other ones (ie. Traffic Checkpoint) do not have this capability as a design decision.

May 10 2016, 10:21 AM · Arma 3
Iceman added a comment to T81133: Game freezes at random points..

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:21 AM · Arma 3
Iceman added a comment to T81125: Game crash upon server join. (even moded ones).

Hello,
your game is heavily modified. Is it possible for you to deactivate all mods and verify your game files?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

If it still crashes for you, please attach new crashdumps.

May 10 2016, 10:21 AM · Arma 3
Iceman added a comment to T81121: When i try to join a server it crashes my game without a crash warning..

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Please also disable all custom allocators you are using for running the game.
Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:21 AM · Arma 3
Iceman added a comment to T81120: arma3.exe crash for all players in the same zone.

Hello,
does it also crash for you without any mods and custom allocators?

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81115: XAudio2_7.dll game crash while shooting hind helicopter.

Hello, does it happen to you also when you do not have any community mods or modified data installed?
If so, could you please attach new crashdumps?

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81113: Dedicated Server PhysX Segfault.

Hello,
thank you for reporting the problem. The crashdumps do not contain any valuable info, is it possible for you to attach more of them? It would help us a lot, thank you very much.

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81106: Crashing / Freezing mainly in Multiplayer (Vanilla) at random times.

We applied fixes to get rid of the issue, could you please try it when the new update is out? It should be in a week and a bit.

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81106: Crashing / Freezing mainly in Multiplayer (Vanilla) at random times.

The problem was caused by the recently updated PhysX libraries in the last update. I cannot be more specific, sorry.

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81106: Crashing / Freezing mainly in Multiplayer (Vanilla) at random times.

Hello,
thank you for reporting the problem. I have examined your crash files. Could you please remove all startup parameters and verify your game data?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

After that, please create a new bunch of crashdumps and attach them again, thank you. This will ease the investigation. Also, one of the crashfiles suggests that the crash might be connected to your Steam Client. Please, ensure that you are running the latest version and consider running it as an Administrator from now on. I'll be waiting for the new crashdumps without start up parameters and custom allocators, thank you very much.

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81104: NVIDIA GTX 970 drivers constantly crashing while playing.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81103: if i stay in ready up lobby for multiplayer game crashes.

Hello,
could it be your home router? Do you have an old model or a newer one? There is a known bottleneck situation between Steamworks and routers.

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81103: if i stay in ready up lobby for multiplayer game crashes.

Hello,
thank you for reporting the issue. Unfortunatelly, your crashdumps do not contain any valuable data. Is it possible to upload more of them (as many as you can)?

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81101: Game crash uppon server join.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81098: Takes forever to load mission file.

Hello,
is it possible to upload your rpt file?
C:\Users\<Name>\AppData\Local\Arma 3\

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81092: Failed to start "UNKNOWN ERROR".

Unfortunatelly, you do not meet the minimal system requirements to play the game. Your system (Windows XP) is not supported. Please consider updating your system. To check the official system requirements, please visit this page:
http://arma3.com/buy#requirements
Resolving the ticket as no bug.

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81092: Failed to start "UNKNOWN ERROR".

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:20 AM · Arma 3
Iceman added a comment to T81080: Explosions and vehicles may cause huge lag to clients with PhysX errors.

Hello,
this error should be fixed already on the Dev Branch. However, did it happen to you with no mods enabled?

May 10 2016, 10:19 AM · Arma 3
Iceman added a comment to T81078: - Server crashed -.

Hello,
is it possible for you to upload the complete crashdumps (rpt + bidmp + mdmp with the same name)? Thank you.

May 10 2016, 10:19 AM · Arma 3
Iceman added a comment to T81075: Arma 2 crashes when try to change controls, now Arma 3 have same prob from installing. Can't change key layout!.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:19 AM · Arma 3
Iceman added a comment to T81074: Cannot sprint.

Hello, are you using any community mods? The situation you describe should not happen with default data, because the fatigue has been tweaked to minimum for the Tipping Point run.

May 10 2016, 10:19 AM · Arma 3
Iceman added a comment to T81066: game crash sometimes.

Hello,
thank you for the report. Sadly, there is no valuable data in the crashdumps. Could you please try to upload more of them from the current Stable version? Thank you very much.

May 10 2016, 10:19 AM · Arma 3
Iceman added a comment to T81055: AI Simulation updates on MP force client FPS loss on all clients due to network traffic.

Hello,
could you please check this on 1.40 version? Let me know how it behaves, please. Thank you very much.

May 10 2016, 10:19 AM · Arma 3
Iceman added a comment to T81007: If Headless Client is kicked/rejoins, spawns as seagull and game logic clientID = server.

Hello,
this has been fixed on Steam Dev.

May 10 2016, 10:17 AM · Arma 3
Iceman added a comment to T81006: All vehicles are spawning "sunk" into the ground and are unusable.

Hello,
we are still unable to reproduce the problem. Could you please try to download and install the newest PhysX drivers?
http://www.nvidia.com/object/physx-9.14.0702-driver.html

May 10 2016, 10:17 AM · Arma 3
Iceman added a comment to T81006: All vehicles are spawning "sunk" into the ground and are unusable.

Hello,
are you using any community mods?

May 10 2016, 10:17 AM · Arma 3
Iceman added a comment to T81005: Zubr revolver unable to reload.

Could you please disable all mods and verify your game files?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Please try again after that.

May 10 2016, 10:17 AM · Arma 3
Iceman added a comment to T81005: Zubr revolver unable to reload.

Are you using any community mods?

May 10 2016, 10:17 AM · Arma 3
Iceman added a comment to T80998: Keep getting error messages on Stable branch.

Nice to see that.

May 10 2016, 10:17 AM · Arma 3
Iceman added a comment to T80998: Keep getting error messages on Stable branch.

Hello,
are you using any mods?
If so, please disable them all and verify your game data
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

May 10 2016, 10:17 AM · Arma 3
Iceman added a comment to T80995: Cannot unbind 'surrender' from Right_CTRL + End.

Hello,
I cannot reproduce the problem, are you using any mods?

May 10 2016, 10:17 AM · Arma 3
Iceman added a comment to T80987: Visual C++ Run-Time Error - R6002.

Hello,
could you please upload a server rpt file and if possible, a Dx-Diag file?

May 10 2016, 10:16 AM · Arma 3
Iceman added a comment to T80983: Game crashes: Maxwell, NATO training.

Could you please try again on current stable 1.40?

May 10 2016, 10:16 AM · Arma 3
Iceman added a comment to T80983: Game crashes: Maxwell, NATO training.

No worries, crashes won't run anywhere :)

May 10 2016, 10:16 AM · Arma 3
Iceman added a comment to T80983: Game crashes: Maxwell, NATO training.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:16 AM · Arma 3
Iceman added a comment to T80976: Crashing after 1.5 hours/rejoin multiplayer.

Hello,
does it crash also when you have no mods enabled, no unsupported registry tweaks enabled and official allocators enabled?

If so, please disable the -nologs parameter and upload new crashdumps (rpt + bidmp + mdmp). You can use some file-sharing service for the upload and post link here, thank you.

May 10 2016, 10:16 AM · Arma 3
Iceman added a comment to T80974: Game crashes on mission selection.

Hello,
is it possible that the crashes are caused by some mod dependency? Is it possible to to upload the mission to this ticket?

May 10 2016, 10:16 AM · Arma 3
Iceman added a comment to T80962: Caps Lock key ignored.

Sorry to say so, but registry tweaking is unsupported and the changes you make are causing the problem. There is no way to fix this for us as it works well with default registry settings.

May 10 2016, 10:16 AM · Arma 3
Iceman added a comment to T80962: Caps Lock key ignored.

Hello,
does it work without tweaking your registry (having it default)?

May 10 2016, 10:16 AM · Arma 3
Iceman added a comment to T80956: View distance slider bug.

Hello, this is a known issue for Dev Branch, we are working on a fix

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80949: Visibility slider not working for overall and object.

Hello,
this is a known issue, but thanks for reporting it. We are working on a fix so it won't stay broken for the Stable patch.

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80947: setOwner / setGroupOwner unable to transfer ownership to the dedicated server.

Fixed in rev. 129204.

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80940: Accessing UAV gunner seat from a vehicle gunner seat, makes the AI controll the vehicle.

Hello,
thank you for reporting the issue, it has been successfully reproduced and assigned internally.

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80939: Dedicated Server Crash: 1.38 Performance v2.

Hello,
as of rev. 132034, we are adding an error message when a shape is thinking it has more bones than a skeleton has. This is the cause of the problem and can be fixed by mod authors.

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80939: Dedicated Server Crash: 1.38 Performance v2.

Hello,
Thank you for reporting this, I have debugged the crashes, programmers will analyse them deeply.

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80935: Game freeze after 30 min+.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80934: Game crash on "Tipping Point" mission.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80931: Shooting out the driver of any vehicle will make the vehicle blow up in most cases.

It probably is a script used in a mission. The glitching might be caused by the delay after the script is executed. I am resolving this issue as "No Bug" as it does not happen in official content.

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80931: Shooting out the driver of any vehicle will make the vehicle blow up in most cases.

These missions are still heavily scripted, the best for you would be to try it in a simple editor-made mission.

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80931: Shooting out the driver of any vehicle will make the vehicle blow up in most cases.

Hello,
this is most likely caused by community mods. Does it also happen to you with no mods enabled?

May 10 2016, 10:15 AM · Arma 3
Iceman added a comment to T80912: Game crashes all the time...directx and display driver issues.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:14 AM · Arma 3
Iceman added a comment to T80910: Dedicated Server Crash.

Hello,
as Killzone_Kid says, is it possible to disable the mods you are using?

May 10 2016, 10:14 AM · Arma 3
Iceman added a comment to T80902: Memory overflow.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:14 AM · Arma 3
Iceman added a comment to T80900: Game crash to desktop in the "destroy mortar" mission.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:14 AM · Arma 3
Iceman added a comment to T80900: Game crash to desktop in the "destroy mortar" mission.

Could you please verify your data and try again?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

May 10 2016, 10:14 AM · Arma 3
Iceman added a comment to T80898: Game crash to desktop, when controlling attack drone (pilot).

Hello, thanks for the report. This crash is a duplicate, I have linked it to the original one.

May 10 2016, 10:13 AM · Arma 3
Iceman added a comment to T80898: Game crash to desktop, when controlling attack drone (pilot).

Sorry, I should have specified it a little better. I have analysed your crashdumps and your crash is indeed identical to the original one (from engine's point of view), that's why I marked it as a duplicate. There are multiple ways to reproduce it, but reading the analysis, they are identical.

May 10 2016, 10:13 AM · Arma 3
Iceman added a comment to T80886: Loading Mission on Dedicated Server causes Client crash.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:13 AM · Arma 3
Iceman added a comment to T80885: Game crash when trying to turn off UAV laser while in UAV Control mode.

Hello,
thank you for reporting the problem. This is the same crash as the one linked.

May 10 2016, 10:13 AM · Arma 3
Iceman added a comment to T80883: Crash on laser designated target in Zeus.

I have already answered in your ticket. I should have specified it a little better, sorry for that. I have analysed your crashdumps and your crash is indeed identical to this one (from engine's point of view), that's why I marked it as a duplicate. There are multiple ways to reproduce it, but reading the analysis, they are identical.

May 10 2016, 10:13 AM · Arma 3
Iceman added a comment to T80872: Click 'Controls' and game crashes to desktop.

Hello,
are you using any mods or custom allocators?

May 10 2016, 10:13 AM · Arma 3
Iceman added a comment to T80841: Crash when click on Multiplayer.

Hello,

could you please upload your DX-Diag file? It would help us a lot.
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548

Thank you.

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80838: Unable to update mission on Steam workshop.

Hey,
could you please upload your rpt file?
C:\Users\<Name>\AppData\Local\Arma 3\

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80833: Crash when exiting browser after played on server.

Hello,
could you please try to reproduce the crash with no community mods loaded. I cannot debug the crash with modded data.

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80830: Game won't start and stuck at the ARMA 3 logo screen.

Hello,
could you please disable all community addons, verify your game file through Steam and try again?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80827: Every time I boot Arma 3 up, it crashes my entire PC and a hard restart is required..

Try to find out if you have not installed some software recently that could be causing any trouble to the graphic adapter or driver.

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80827: Every time I boot Arma 3 up, it crashes my entire PC and a hard restart is required..

Could you please try to turn off your antivirus before the next validation? It is possible that it (or other software) deletes or changes part of the game.

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80827: Every time I boot Arma 3 up, it crashes my entire PC and a hard restart is required..

Did the crash create rpt + bidmp + mdmp files?

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80827: Every time I boot Arma 3 up, it crashes my entire PC and a hard restart is required..

For some reason, your system is repeatedly restarting your display device. This can be caused by many aspects (both software and hardware). It can also be caused by overclocking CPU or GPU (even by a manufacturer)and does not affect only Arma but many other games.
Here are some useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80827: Every time I boot Arma 3 up, it crashes my entire PC and a hard restart is required..

It looks like the crash does not come from Arma's engine. Could you please verify your game's content?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80827: Every time I boot Arma 3 up, it crashes my entire PC and a hard restart is required..

Please also consider trying to start the game with parameter -world=empty. Game will not load a world into its memory in this case.

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80827: Every time I boot Arma 3 up, it crashes my entire PC and a hard restart is required..

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80821: Blue screen of death when switching to third person view while driving a Slammer.

Hello,
does it happen when you unload all unofficial modifications? If so, could you please upload new crashdumps?

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80820: Crash when throwing chemlights in the dark.

Hello,
unfortunately, I cannot reproduce the problem and there is nothing to analyze without crashdumps. It looks like a forced shutdown by a third party than client crash.

May 10 2016, 10:11 AM · Arma 3
Iceman added a comment to T80799: Server Crash.

Hello,
thank you for reporting the issue. To analyze the crash, we will need all the crashdumps you have (crashdump is rpt + bidmp + mdmp file with the same name). Please upload them here.

May 10 2016, 10:10 AM · Arma 3
Iceman added a comment to T80783: Game crash after mission restart.

Hello, thank you for reporting the issue, we have applied a fix and it should be present in the next Stable update.

May 10 2016, 10:09 AM · Arma 3
Iceman added a comment to T80764: Game keeps crashing on startup.

@B00tsy,
please create a new ticket regarding your issue.
I am resolving the ticket as it was caused by unsupported tweak of the game registry

May 10 2016, 10:09 AM · Arma 3
Iceman added a comment to T80763: Game Crashes randomly after a random period of time.

Hello,
does it also crash when no mods are loaded? If so, could you please attach new crashdumps without the mods?

May 10 2016, 10:09 AM · Arma 3
Iceman added a comment to T80758: Camera shake after 1.38 update.

The problem should be fixed in the next update.

May 10 2016, 10:09 AM · Arma 3
Iceman added a comment to T80758: Camera shake after 1.38 update.

Hello,
we are aware of the problem, however are not able to reproduce it in our condition. Is it possible to provide some steps for reproduction of the issue?

May 10 2016, 10:09 AM · Arma 3
Iceman added a comment to T80757: C0000005 ACCESS_VIOLATION at 01D413D7.

Hello,
this should be fixed in today's update of Dev Branch.

May 10 2016, 10:08 AM · Arma 3
Iceman added a comment to T80751: Game crashes when Mission File is being downloaded..

Hello,
thank you for reporting the issue. Unfortunately, the crashdumps do not provide any valuable data. Is it possible for you to upload more of them (as much as you can)? Thank you very much.

May 10 2016, 10:08 AM · Arma 3
Iceman added a comment to T80746: Vehicles sinking into ground and unable to move..

Hello,
does it happen also on unmoded Arma with official maps?

May 10 2016, 10:08 AM · Arma 3
Iceman added a comment to T80744: Game crashes when lead vehicle in a convoy detonates a SLAM mine..

Hello,
thank you for the report, however I cannot reproduce the crash either on DEV or Stable version. Could you please make sure you have no mods loaded and you data verified?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Please let me know, thank you.

May 10 2016, 10:08 AM · Arma 3
Iceman added a comment to T80742: Game Doesnt Launch......

Hello,
unless you use unofficial memory allocator along with custom registry tweak, the game should launch for you.

May 10 2016, 10:08 AM · Arma 3
Iceman added a comment to T80734: Game crashes while loading after last FUpdate....

Are you using any registry tweaks or custom memory allocators?

May 10 2016, 10:07 AM · Arma 3
Iceman added a comment to T80734: Game crashes while loading after last FUpdate....

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:07 AM · Arma 3
Iceman added a comment to T80732: Cannot raise/lower weapon in v 1.38.

Could you please try it in a simple editor mission with no mods loaded and then upload an rpt here?
C:\Users\<Name>\AppData\Local\Arma 3\

Thank you very much.

May 10 2016, 10:07 AM · Arma 3
Iceman added a comment to T80732: Cannot raise/lower weapon in v 1.38.

I would assume so, but the reporter did not provide any specific info (apart from insults).

May 10 2016, 10:07 AM · Arma 3
Iceman added a comment to T80732: Cannot raise/lower weapon in v 1.38.

Hello,
the problem is not reproducible for me, are you using any mods?

May 10 2016, 10:07 AM · Arma 3
Iceman added a comment to T80728: Sudden frame drop and freezes while multiplayer gameplay.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package is smaller than 5000k, please attach it here. If it is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 10:07 AM · Arma 3
Iceman added a comment to T80727: arma3server.exe crashes 1.38 RC.

Hello,
it seems that some of your data is corrupted. Could you please verify the game data via Steam?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

May 10 2016, 10:07 AM · Arma 3
Iceman added a comment to T80716: Arma 3 1.38 RC Crashes.

Hello,
we applied a fix to Dev branch revision 129239 and higher. Is it possible for you to try it and let me know? Thank you very much.

May 10 2016, 10:07 AM · Arma 3