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NVIDIA GTX 970 drivers constantly crashing while playing
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Description

NVIDIA GTX 970 drivers constantly crashing while playing

Details

Legacy ID
3862209435
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash

Event Timeline

USteppin edited Steps To Reproduce. (Show Details)Feb 17 2015, 7:14 AM
USteppin edited Additional Information. (Show Details)
USteppin set Category to Game Crash.
USteppin set Reproducibility to Always.
USteppin set Severity to None.
USteppin set Resolution to Open.
USteppin set Legacy ID to 3862209435.May 7 2016, 8:17 PM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

I had this issue as well specifically on this card. I updated to the 347.52 driver and it stopped however. Is this the driver you're using?

Iceman: I don't think any crash dumps are being created. The game will just randomly minimize when the drivers crash and I have to force close it through the task manager.

Jagblade: I'm using the current 347.52 and it's happening, also occurred with the previous non-beta driver version as well. Haven't played the game much before those versions but it's nice to see zero progress has been made on stability since I played it a year ago.

Love to see some more progress made on this, it's getting beyond a joke now. We have 5 people all with the GTX970 and one with a 980 and are experiencing the issue above on a daily basis. We have tried ALL of the suggested solutions listed from various points on the web between us as nothing seems to help.

Here are the files requested:

https://drive.google.com/file/d/0Bw4_DYIVg5vDOWRzM3BOMEcwbEE/view?usp=sharing

The issues only seemed to come about after the Arma patch earlier this year, my card was working fine from October until that point.

This is getting beyond hilarious now.

Same issue, crashes during gameplay, sometimes crashes just the game, and i have to force close it. Othertime, it will crash my complete system. I know of 4 people with this issue, and we all are extremely large ARMA players. This issue is with ARMA 3 only, i can play ARMA 2 fine, well as DayZ. Any updates would be fantastic, Thanks.

StJimmy added a subscriber: StJimmy.May 7 2016, 8:17 PM

I had same issue. I downgraded back to 344.75 to get Arma 3 working again. No crashes with those drivers.

NVIDIA likely has fucked up something really bad with the new drivers or Arma 3 isn't supporting those well. Either way BIS needs to get contact with NVIDIA about GTX 970 and their couple latest drivers that are literally unplayable.

Thanks for the tip St. Jimmy, I downgraded to those drivers and haven't had a crash in 2 days. My Arma stopped working once but the Nvidia drivers didn't crash so I guess it was unrelated.

So I guess the question now is .... who's job is it to fix this; Nvidia or BI?

PiepMGI added a subscriber: PiepMGI.May 7 2016, 8:17 PM

347.88 works fine.

Many of us had a lot of issues with anything over 347, only the 344 one mentioned above has any sort of real impact. Still getting a couple of Arma crashes though, just not driver crashes like before.

At least either acknowledge that this is an issue which you are working to fix or point the finger at Nvidia and tell them to get with you to fix the damn problem as the other people I personally know with this issue only have it within Arma 3!

If the problem only seems to be with your game or very specific hardware while running your game the logic dictates this must be an issue with ..... your game.

I had played this game fine until a couple of months ago and since then have reverted back to drivers that once were stable, the conclusion this leads me to is that there has been a change made during a previous patches that has brought instability.

Instead of piling on the new features and adding DLC, please fix the obvious issues at hand as this would bring us much more happiness than a bipod I can only use for a while before the game crashes on me.

As quoted from an SC2 post a while back "Give someone a good experience, and their friends will hear about it. Give someone a bad experience, and everyone will hear about it."

R34P3R added a subscriber: R34P3R.May 7 2016, 8:17 PM

No problems with 970 since 5 month ! (Autoupdate driver)

"PiepMGI: Same as R34P3R. I downvote until attached files for this ticket. Start with crashDump! "

That's really mature, just try and bury the topic because you have no problem with yours. Also what do you think the first thing I did was? Oh looks like you realised that my first post included the requested crash dumps and deleted your comment.

There are obviously people here with an issue regardless of whether or not you have a problem. All I'm looking for is that someone acknowledge that there may be a problem and at least state that they are working to a solution. If there is ANYTHING else I can do or provide to help out with then then I will gladly do so, what frustrates me is that this has been occurring for so long without any end in sight.

nextgeneration be quiet! I removed this post few minutes after i wrote it. I don't allow you to judge me for that. I keep downvoted for your present attitude now!

maybe its only a problem on your system... check this first... 99% of GTX 970er users dont have any problems with the drivers.

I had this unbearable issue as well. I've managed to solve it temporarily by disabling PhysX and CUDA on the card through the nvidia control panel. Obviously this is not a proper solution, but it might help isolate the issue.

So you think its a problem in PhysX ?

Or CUDA. the way to check is that the people suffering the issue disable those two in the drivers, or one of them, then the other, and see how it effects the driver crashing.

Not working for me unfortunately as it's one of the first things I tried was to disable PhysX. :-(

Also the latest 350 drivers are showing the same issue as I crashed after about 30 mins. Think I'm gonna head back to the 344 ones as I can go a few days without crashing with those.

ím running with 350.12 and Win7 64 Bit. I dont have any issues. Wich Windows did you running at ? CPU ? RAM ? OVERCLOCKED ?

Generally NVIDIA answers to these kind of questions. There is no problem with PhysX.

Still an issue with 350.12 however rolling back to 344.75 is much better again.

..... much better but I still get crashes most days. Guess no insights from BI yet on this.

Guess no insights from BI yet on this.... because there is no problem with the NVIDIA Drivers.

Thanks for the input R34P3R, your comment actually just made everything work fine for me and everyone else with this issue.

Also if you're saying there is no problem with the Nvidia drivers, and keep in mind that there is certainly an issue with crashes for some people regardless of whether or not you experience them, then surely the issue lies with Arma?

You need to look outside the box... 3 - 4 guys report crash with NVIDIA Drivers and GTX 970 but there are 200+ players they dont have any issue with this card or drivers, so my conclusion is that the problem is somewhere else... maybe bad system/drivers, bad DX files, other background procresses (AV), bad mainboard - GPU communication, instable powersupply and and and...

it will be more interesting to get all spesifications of your system not only the report that the driver crashs. Maybe all you guys have the same card from the same manufacturer. Also... does this also happend on a complete fresh system with all current drivers. Dont be pissed off ;-) Give some more informations.. maybe we find the problem.

I know what you mean, I've tried to eliminate as many of the variables as I can but I'm still coming up against the same issue.

I've tried underclocking, overvolting, stock CPU, OC'd CPU 2 x fresh reinstalls with Pro and Enterprise, maxxed out fan profile, PSU is 860i so very solid voltages and pretty much every combination you can think of regarding driver versions and the elements installed.

You may be onto something with the manufacturer as a few of us have the MSI version of this card, seems unlikely though as it should be nothing more than a PCB redesign but you never know. There is a definite correlation however with drivers past 344 and increased incidents of crashing, for us at least.

Im currently running with ( 350.12 )

CommandLine:

"H:\Steam\steamapps\common\Arma 3\arma3.exe" -nosplash -skipintro -noPause -CpuCount=4 -exThreads=7 -nobenchmark -maxMem=6144 -maxvram=4096 -world=empty -nologs

Arma Settings:

forcedAdapterId=-1;
detectedAdapterId=0;
detectedAdapterVendorId=4318;
detectedAdapterDeviceId=5058;
detectedAdapterSubSysId=331485360;
detectedAdapterRevision=161;
detectedAdapterBenchmark=38;
displayMode=0;
winX=378;
winY=135;
winWidth=1280;
winHeight=720;
winDefWidth=1280;
winDefHeight=720;
fullScreenWidth=1920;
fullScreenHeight=1080;
refresh=120;
renderWidth=1920;
renderHeight=1080;
multiSampleCount=8;
multiSampleQuality=0;
particlesQuality=2;
GPU_MaxFramesAhead=1;
GPU_DetectedFramesAhead=1;
HDRPrecision=16;
vsync=0;
AToC=15;
cloudsQuality=3;
pipQuality=4;
dynamicLightsQuality=4;
PPAA=9;
ppSSAO=5;
ppCaustics=1;
tripleBuffering=1;
ppBloom=0.095662288;
ppRotBlur=0;
ppRadialBlur=0;
ppDOF=0.19964293;
ppSharpen=1;

All running fine (vanilla without MODs)... give it a try ?

Have you already done some GPU benchmarks ?

I take it this is still an issue? I just got a GTX 970 the other day and ArmA started crashing on me. It never crashed in such a manner with the GTX660 I had. No other changes to system other than ArmA updates and new card (same drivers/software).

The game window (running in windowed borderless mode) just goes solid color. Sometimes it takes my graphics driver with it, sometimes not.

Perhaps my case is interesting because the only thing that changed for me is the card and the problem started. My PSU is more than powerful enough for 3 way SLI, and the 970 pretty much uses the same amount of power as my 660 anyway.

EVGA GeForce GTX 970 FTW ACX 2.0 4GB GDDR5 256bit, DVI-I, DVI-D, HDMI, DP SLI Ready Graphics Card 04G-P4-2978-KR

zotac gtx 970 beta driver(autoupdate) work fine 350.12 version

Here's 2 crash dumps from today. The game plays with very low FPS (10-30) and as soon as I go into the menu (ESC) it crashes every time.

https://www.dropbox.com/s/f57pyv4ymg9bv4f/A3%20Crash%20Logs.zip?dl=0

oldy41 added a subscriber: oldy41.May 7 2016, 8:17 PM

GTX 970, Nvidia driver 350.12, A3 dev branch:
Starting with the dev branch version from May 11 or May 12 I am experiencing frequent crashes of the graphics driver, usually within 15mins of running the game.
Eventvwr logs messages that the driver 'nvlddmkm' has stopped responding and has been restarted.

This happens in A3 only! (I have stress tested with Unigine benchmarks and other games.)
No such crashes before May 11!

StJimmy removed a subscriber: StJimmy.Apr 3 2017, 3:33 PM