Thank you, we will investigate with BattlEye.

It is related to how the map uses lightning. This has to be fixed by the map dev (sumrak in this case, he is aware of this crash)

This one works. Are you running Namalsk or Deerisle by any chance? As this is a crash that affects these two maps

please let us know if thsi changes in the peak hours.

Thank you!

Apologies for not specifying. I ment to play on the server :)

In T180532#2595238, @sPRU90 wrote:

Hey Geez,
yesterday we started with a very good server performance on DE 1281 at 18:00 MESZ. But at 19:30 MESZ the performance of the server went down. We had the yellow and red connection smybol all the time. Furthermore there was a speed and aimhacker on the server that murdered the geared people.

Hello mdc.
Unfortunately the crash dumps you have provided are not readable for some reason.
Regards,
Geez

Hello WYSTOV.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez

Hello ricki_101.
The crash dump points towards nvwgf2umx.dll which is a part of the nvidia drivers. Please try to do a clean install and make sure to install the latest version of the driver.
Regards,
Geez

Hello steve_nice.
Can you please provide us with a video and dxdiag file? Also please make sure your drivers are up to date and do not contain any corrupted files (we recommend running sfc/scannow).
Regards,
Geez

Thank you, we will investigate with BattlEye.
Regards,
Geez

Hello Permyack.
We cannot produce this on our end. In case you find out how is this glitch produced, please let us know. If this is a cheat, then the hacker should be detected by BattlEye and banned.
Regards,
Geez

In T166174#2595274, @Permyack wrote:

UPD:
I encountered a similar problem almost two years later.
Why?

If you come across information as to how to produce this or what does trigger this behaviour, please let us know here.

Hello,
Is there something specific that triggers this behaviour? Can you please provide more detailed information and reproduction steps?
Regards,
Geez

Hello,
Can you please provide more information and clear reproduction steps as to how to produce this issue? As this is not enough information for us in order to reproduce this issue. Was this just an one time occurrence?
Regards,
Geez

Thank you.
This feature should have been disabled due to the issues with it. Should be disabled now.
Regards,
Geez

Hello,
Can you please provide more details? What would be the expected behaviour?

Hello,
Can you please provide exact reproduction steps as to how does this occur? As unfortunately there is not enough information for us to go by.

What is the expected behaviour? Is the problem that the items cannot be switched with the items within the arsenal if it is full? Are the items same size that it would allow for such switch?

In T168158#2595067, @iNTERCEPT18 wrote:

Glad we finally got some official comment on this. It’s reassuring to know it’s still being looked at. We understand it’s not as simple as just pressing a button, but for an issue as fundamentally game-breaking as this there needs to be something done, even if only temporary whilst you work on a more effective permanent solution.

• Disabling player collisions (like what you did with barrels) is one suggestion, which looks like a really effective idea
• Adding some kind of cfggameplay toggle to force all plots/fireplaces onto the ground would be another idea
• Making it so these objects can’t collide with player built walls, could work, though seems more complicate than the above two
  
  These are just some temporary workarounds that would render this widely abused exploit redundant.

Please click on show and prepare report and upload the generated archive to this ticket.
Regards,
Geez

Also can you let us know if this has improved?
Regards,
Geez

Hello rogerx.
Unfortunately this info was not useful to us. All our testing on the kick system shown it works as expected for the time being.

Hello everyone.
We hear you, however such implementation is not straightforward and currently we are investigating our options whether this is possible.
Regards,
Geez

Hello scalespeeder.
This will be resolved for the next major update.
Regards,
Geez

Can you please run a traceroute towards one of the server IP's?

Resolved for 1.25 update.

Resolved for 1.25 update.

Resolved for 1.25 update.

Resolved for 1.25 update.

Resolved for 1.25 update.

Resolved for 1.25 update.

In T178978#2594477, @RSWhitehorn wrote:

This is the lack of support I keep mentioning. I messaged them with my problem and they have replied with an excuse rather than a solution. Plus they've added on a bit which I didn't query. It's not good enough. Their servers were not able to keep up with the demand so we were having problems. Or, they were messing with something. Either way, to suggest I need to do more restarts is absurd. I didn't need to do more restarts before the problem, and anyhow, I do the required 6 a day, as they suggest, already.

As a community, we feel we should have the chance to work with a company that provides stable servers, and if they do go wrong, work hard to correct it. If they keep going wrong, we should be able to move to a provider that can meet our requirements. Currently, we just have to accept it and come to you to get help. We shouldn't be treated as cash cows.

Hello Backstroke_1.
Please use the comment window to send responses, there is no need to keep creating new tickets.

Hello Maroon7132.
The issue has been resolved for the 1.26 update.
Regards,
Geez

@huttch

Hello again.
Our team was unable to find anything unusual, the resource consumption is okay and everything seems fine.
If the server performance icon appears, we suggest to check custom mission scripts. The problem might lie in the server modifications.

In T178978#2594435, @huttch wrote:

In T178978#2593813, @huttch wrote:

In T178978#2593579, @Geez wrote:

Oh by the way, the performance issues seems to start at about this time every day. We're experiencing performance issues right now.

Can you please specify, if that means 20:45 your time?
Thank you!

Nope, that means it's around 12:30 pm Mexico Time, but I think the server might be on a different clock

Hey there! Any progress on resolving this issue? We're still experiencing daily problems around the same time.

Hello, can you please do a traceroute towards the server and post the results here? Thank you!

Hello, can you please do a traceroute towards the server and post the results here? Thank you!

Hello everyone. The issue is currently being worked on.
Regards,
Geez

Thank you, we will investigate.

Thank you, we will investigate.

Hello again.
This seems like a different error now.
Please try to verify/reinstall your local build and then try if you are able to reproduce it and if it happens on all or just some servers.
Regards,
Geez

Hello Aridan.
Please contact BattlEye directly as they are responsible for hack detection and ban administration.
https://www.battleye.com/support/

We would say modded.
There are only two crashes with this and both of them have mods
We are unable to reproduce it internally with vanilla game
In logs, there are some errors showing modded parts just before the crash.
Maybe it would be good to try it without these mods but again, there are only two crashes with this.

https://twitter.com/DayZ/status/1780129321329328255

Hello DirtyYosef.
We do not reimburse any gear lost due to in game deaths or possible bugs. It also could have despawned as etwas has mentioned.
Regards,
Geez

An update is happening.
The servers will be up once the update has gone through.

Hello Backstroke_1.
Can you please try the following?

Thank you for the additional information. This seems like the communication between the client and server gets interrupted. Do you experience this across various servers? (Both community and official?) If so, this could be an issue on your network. If this occurs only on a specific server, it could be an issue with the server itself or with your network having issues to reach that specific server.
Regards,
Geez

Hello kawalec.
We have tested this extensively but were unable to find any issues. It looks like that there might have been issues with the server since 3 people were timed out during the video recording. + 20 fps on.
Regards,
Geez

Hello Mangoflango.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez

Hello Neef.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez

Hello Pro_E_Boss.
Does you DayZ folder in Appdata contain any .mdmp files related to the crash?

Hello again and thank you for the video.
A fix will come with the 1.2 update.
Regards,
Geez

Hello Gramps.
There is some issue with character and a weapon.
Regards,
Geez

Hello classysam.
Unfortunately I cannot provide any suggestion at the time. In case something comes up, I will update this ticket. If the situation on your end changes somehow, please let us know as well.
Regards,
Geez