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Jan 29 2017

BISWizard changed Severity from severity:feature to severity:crash on T123078: I NEED HELP Arma 3 Launcher Exception Log.
Jan 29 2017, 10:01 AM · Arma 3
BISWizard updated the task description for T123078: I NEED HELP Arma 3 Launcher Exception Log.
Jan 29 2017, 10:01 AM · Arma 3
BISWizard changed the status of T123078: I NEED HELP Arma 3 Launcher Exception Log from New to Assigned.

Hello ramazanyusuf,
most likely your graphic card fails to render Arma 3 Launcher window correctly. Please start it in the safe-mode and disable the hardware acceleration for Launcher: https://arma3.com/launcher/troubleshooting

Jan 29 2017, 10:00 AM · Arma 3

Jan 21 2017

BISWizard added a comment to T122985: Arma 3 workshop mods not installing and Arma 3 launcher crashing.

I'm still thinking about that, because Arma and Launcher shares the code, the upload/download technology is different, but the list of the items should be the same.

Jan 21 2017, 11:46 PM · Arma 3
BISWizard added a comment to T122985: Arma 3 workshop mods not installing and Arma 3 launcher crashing.

This is usually caused by large number of subscribed items on Steam Workshop. When a large list of mods is being processes, there is a momentary spike in memory usage while the list of mods is transferred from Steam to Launcher and if the OS can't allocated necessary amount of memory fast enough, it will cause the crash.

Jan 21 2017, 10:15 PM · Arma 3
BISWizard added a comment to T122985: Arma 3 workshop mods not installing and Arma 3 launcher crashing.

Hello,
could you please upload Launcher logs? You can export them from Options menu choose Export Launcher logs to Desktop. Also please check you desktop for any text file with error report, Launcher is supposed to create one when if it crashes.

Jan 21 2017, 9:57 PM · Arma 3
BISWizard changed the status of T122985: Arma 3 workshop mods not installing and Arma 3 launcher crashing from New to Assigned.
Jan 21 2017, 9:52 PM · Arma 3
BISWizard changed the status of T122973: Mods all trying to redownload to C Drive since the new steam update. from New to Assigned.
Jan 21 2017, 10:20 AM · Arma 3
BISWizard added a comment to T122973: Mods all trying to redownload to C Drive since the new steam update..

Hello,
you're right, there seems to be an issue after Steam update on 18th January. We're trying to put together some details, but for now it seems that restarting Steam client helps to solve the issue.

Jan 21 2017, 10:20 AM · Arma 3

Jan 20 2017

BISWizard changed the status of T122970: Arma 3 Launcher redownloading workshop mods over and over again from New to Assigned.
Jan 20 2017, 5:51 PM · Arma 3
BISWizard added a comment to T122973: Mods all trying to redownload to C Drive since the new steam update..
Jan 20 2017, 5:14 PM · Arma 3
BISWizard added a comment to T122973: Mods all trying to redownload to C Drive since the new steam update..

Hello,
Steam client is supposed to always download the mods to a same drive as where the game is installed. We have no control over this.

Jan 20 2017, 5:12 PM · Arma 3
BISWizard added a comment to T122970: Arma 3 Launcher redownloading workshop mods over and over again.

Hello,
unfortunately Arma 3 Launcher no longer have control over download process, it's all controlled by Steam client.

Jan 20 2017, 4:59 PM · Arma 3

Jan 18 2017

BISWizard added a comment to T122617: dayz won't start since last update.

Hello guys,
copy the file XAPOFX1_5.dll

  • from Jun2010_XAudio_x86.cab to C:\Windows\SysWOW64\
  • from Jun2010_XAudio_x64.cab to C:\Windows\System32\
Jan 18 2017, 12:02 AM · DayZ

Jan 17 2017

BISWizard added a comment to T122707: Downloaded mod wont show on mods list in launcher (offline mode).

Steam Wars: Episode IV - A New Hope
http://steamcommunity.com/groups/SteamClientBeta#announcements/detail/586991815869459128

Jan 17 2017, 11:42 PM · Arma 3

Jan 9 2017

BISWizard changed the status of T122707: Downloaded mod wont show on mods list in launcher (offline mode) from New to Assigned.
Jan 9 2017, 9:00 AM · Arma 3
BISWizard edited Additional Information on T122707: Downloaded mod wont show on mods list in launcher (offline mode).
Jan 9 2017, 8:59 AM · Arma 3
BISWizard added a comment to T122728: 0xc000007b error loading arma 3.

Hello,
from Dependency Walker report it's clear that you've corrupted file C:\Windows\syswow64\XAPOFX1_5.DLL, which is a part of DirectX. You can get that file from another computer, attempt to re-install DirectX or use my fix from http://arma.jiripolasek.com/ if nothing above works.

Jan 9 2017, 8:55 AM · Arma 3

Jan 4 2017

BISWizard updated the task description for T122642: Arma 3 Launcher is Crashing.
Jan 4 2017, 2:08 PM · Arma 3
BISWizard changed the status of T122642: Arma 3 Launcher is Crashing from New to Assigned.
Jan 4 2017, 1:08 PM · Arma 3
BISWizard updated the task description for T122642: Arma 3 Launcher is Crashing.
Jan 4 2017, 1:08 PM · Arma 3
BISWizard added a comment to T122642: Arma 3 Launcher is Crashing.

Hello Sgt.Smile,
it seems that you're graphic card has a trouble rendering the program window. Please try to start Launcher in the safe mode and disable the hardware acceleration: https://arma3.com/launcher/troubleshooting

Jan 4 2017, 1:06 PM · Arma 3

Jan 3 2017

BISWizard added a comment to T122599: 0x00000051.

Hello,
this error, also known as Steam error 81, is often caused by 3rd party software that blocks Steam / game communication and prevents Steam from starting the game at all. In the past we've noticed that this was caused by Comodo Antivirus, Norton AV or Spacedesk (multi-monitor utility). Try to end all running software and start the game again.

Jan 3 2017, 10:25 PM · Arma 3
BISWizard added a comment to T122613: Error 0xC000007B.

The file at fault is C:\Windows\SysWOW64\X3DAUDIO1_7.DLL, you have wrong version of the file there (64-bit instead of 32-bit). You've to replace the file exactly on this path, and this path only (there are other files with the same name, but they are a different version).

Jan 3 2017, 10:15 PM · Arma 3
BISWizard added a comment to T122613: Error 0xC000007B.

Please save the report from Dependency walker, put it into ZIP archive and upload it here. We'll identify the corrupted file(s) for you.

Jan 3 2017, 9:36 PM · Arma 3
BISWizard renamed T122613: Error 0xC000007B from Error 0xC00007B to Error 0xC000007B.
Jan 3 2017, 7:10 PM · Arma 3
BISWizard added a comment to T122613: Error 0xC000007B.

Hello,
the error code means that the system can't start the game, because some file (or files) is corrupted. There are no game logs, because the game wasn't started yet. As is written on https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit you can use Microsoft Dependency Walker (http://www.dependencywalker.com) to identify the corrupted DLL, and most likely you will come to that some DirectX file is corrupted.

Jan 3 2017, 7:09 PM · Arma 3

Jan 2 2017

BISWizard added a comment to T122375: Failure to Start Up Arma 3, Launcher Crash.

And I do have "C:\Windows\Microsoft.NET\Framework\v4.0.30319\System.dll"
Should I delete it?

Jan 2 2017, 2:02 PM · Arma 3

Jan 1 2017

BISWizard added a comment to T122375: Failure to Start Up Arma 3, Launcher Crash.

Error Code: 0x80070002

Jan 1 2017, 11:55 AM · Arma 3
BISWizard added a comment to T122375: Failure to Start Up Arma 3, Launcher Crash.

In the correct installation of .NET Framework, there have to be a System.DLL on the exact path I've posted before. Otherwise the game launcher (and many other applications build on .NET Framework 4) can't work.

Jan 1 2017, 11:18 AM · Arma 3
BISWizard renamed T122587: game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION from game keeps crashing exit code 0x000000 - STATUS_ACCESS_VIOLATION to game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION .
Jan 1 2017, 10:53 AM · Arma 3
BISWizard merged tasks T122589: game keeps crashing exit code 0x000000 - STATUS_ACCESS_VIOLATION , T122588: game keeps crashing exit code 0x000000 - STATUS_ACCESS_VIOLATION into T122587: game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION .
Jan 1 2017, 10:52 AM · Arma 3
BISWizard merged task T122588: game keeps crashing exit code 0x000000 - STATUS_ACCESS_VIOLATION into T122587: game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION .
Jan 1 2017, 10:52 AM · Arma 3
BISWizard merged task T122589: game keeps crashing exit code 0x000000 - STATUS_ACCESS_VIOLATION into T122587: game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION .
Jan 1 2017, 10:52 AM · Arma 3
BISWizard merged T122586: game keeps crashing exit code ox000000 - STATUS into T122587: game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION .
Jan 1 2017, 10:51 AM · Arma 3
BISWizard merged task T122586: game keeps crashing exit code ox000000 - STATUS into T122587: game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION .
Jan 1 2017, 10:51 AM · Arma 3

Dec 31 2016

BISWizard added a comment to T122375: Failure to Start Up Arma 3, Launcher Crash.

Hello,
according to the report its an entirely different file "System.Management.Automation.dll", not "System.dll".
Are you sure that you've send a report for the correct file?

Dec 31 2016, 12:36 PM · Arma 3

Dec 30 2016

BISWizard added a comment to T122375: Failure to Start Up Arma 3, Launcher Crash.

Hello SirBoston,
I'm sorry for the delay, I didn't forgot about you, but rather run out of options that can be easily done.

Dec 30 2016, 11:36 AM · Arma 3
BISWizard changed the status of T122525: We were unable to initialize launcher. Launcher will down close. Reason: [-103] Unknown from New to Assigned.
Dec 30 2016, 11:02 AM · Arma 3
BISWizard changed the status of T122534: Arma 3 Launcher Exception from New to Assigned.
Dec 30 2016, 11:01 AM · Arma 3
BISWizard merged T122537: Problems with Starting Up Arma III into T122375: Failure to Start Up Arma 3, Launcher Crash.
Dec 30 2016, 10:47 AM · Arma 3
BISWizard merged task T122537: Problems with Starting Up Arma III into T122375: Failure to Start Up Arma 3, Launcher Crash.
Dec 30 2016, 10:47 AM · Arma 3
BISWizard edited Additional Information on T122525: We were unable to initialize launcher. Launcher will down close. Reason: [-103] Unknown.
Dec 30 2016, 10:35 AM · Arma 3
BISWizard added a comment to T122525: We were unable to initialize launcher. Launcher will down close. Reason: [-103] Unknown.

Hello xnooztv,
it seems that you've libraries from two different versions of Launcher combined in one folder, and that is causing the crash. If the verification of the game cache doesn't help, please manually delete the folder D:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\fr-FR\ . This will fix the crash, but also it will remove French localization; to re-download it you have to run the verification of the game cache again.

Dec 30 2016, 10:35 AM · Arma 3
BISWizard added a comment to T122534: Arma 3 Launcher Exception.

Hello blackxpade,
the logs says that Launcher can't start because it can't load the file D:\Steam\steamapps\common\Arma 3\Launcher\log4net.dll.
Did you tried to verify the integrity of the game cache as Jawsh suggested? It should force Steam to re-download any corrupted or missing file. If the issue will persist after that and the file exists in the directory (as written above), please try to delete the file and verify the game cache again to force the re-download.

Dec 30 2016, 10:31 AM · Arma 3

Dec 24 2016

BISWizard changed Category from category:launcher to category:gamestartup on T122416: Arma suddenly won't launch.
Dec 24 2016, 12:37 AM · Arma 3
BISWizard added a comment to T122416: Arma suddenly won't launch.

Hello,
according the error code it is a Steam error 53 (35 hexadecimal = 53 decimal). Please take a look at theirs support page for this error: https://support.steampowered.com/kb_article.php?ref=9677-EUDC-7384

Dec 24 2016, 12:36 AM · Arma 3

Dec 22 2016

BISWizard added a comment to T122375: Failure to Start Up Arma 3, Launcher Crash.

That means that your Windows version has this .NET Framework already implemented as part of the system. So you have to run the check on the system itself:

Dec 22 2016, 10:55 PM · Arma 3
BISWizard added a comment to T122375: Failure to Start Up Arma 3, Launcher Crash.

You can try to uninstall it and install it again (I'd suggest to restart the computer in between) or try to use this tool Microsoft .NET Framework Repair Tool: https://www.microsoft.com/en-us/download/details.aspx?id=30135

Dec 22 2016, 8:08 PM · Arma 3
BISWizard changed the status of T122375: Failure to Start Up Arma 3, Launcher Crash from New to Assigned.
Dec 22 2016, 9:36 AM · Arma 3
BISWizard added a comment to T122375: Failure to Start Up Arma 3, Launcher Crash.

Hello SirBoston,
you're missing the core .NET Framework library which is required to run Arma 3 Launcher. Please try to re-install the latest .NET Framework to fix the issue: http://go.microsoft.com/fwlink/?LinkId=780601

Dec 22 2016, 9:35 AM · Arma 3

Dec 18 2016

BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Hi, it's actually my fault, because it's based on the development branch version, so Launcher is expecting the 64-bit executable in the installation folder. I'm sorry, I focused too much on the problem at hand and forgot about this "little" detail. I'll fix it tomorrow first thing in the morning, but you can workaround the error message by copying the arma3.exe as arma3_x64.exe to give Launcher what it expects.

Dec 18 2016, 10:37 PM · Arma 3
BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Hello,
could you please try this version: http://arma.jiripolasek.com/files/Launcher_999901.zip ? I believe that I've pinpointed (and fixed) the problem.

Dec 18 2016, 7:09 PM · Arma 3
BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Hello James,
yes, you're safe to use the older Launcher, at least for now. As for the other versions I want to test them before I send them to you, to not bother you needlessly, but my Steam is currently acting up and I'm trying to make it work again.

Dec 18 2016, 11:44 AM · Arma 3
BISWizard changed the status of T122255: Arma 3 Launcher not displaying Steam workshop mods from New to Assigned.

Hello edog1234567,
can you please go to: Steam / Settings / Downloads and click on Clear download cache?

Dec 18 2016, 10:36 AM · Arma 3

Dec 17 2016

BISWizard closed T122155: 64 Bit launcher as Resolved.
Dec 17 2016, 1:52 AM · Arma 3

Dec 16 2016

BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Ok, that's great.

Dec 16 2016, 10:34 PM · Arma 3
BISWizard added a comment to T122183: Freesync doesnt work with Arma 3.

Hello jumbo,
I'm afraid that I can't offer you much of a help in this case. But I'll bring this issue to attention of BattlEye developers. Or you can contact them yourself if you want: https://www.battleye.com/support/

Dec 16 2016, 10:18 PM · Arma 3
BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Thank you for the logs, James.
Could you please try this version of Launcher? It's the version from previous release (1.64): http://arma.jiripolasek.com/files/Launcher_138522.zip
It should be enough to unpack it to your desktop, if the installed correctly, it should find it automatically.

Dec 16 2016, 10:08 PM · Arma 3
BISWizard added a comment to T122183: Freesync doesnt work with Arma 3.

Hello,
could you please try to disable BattlEye integration in Launcher, and start the game through Launcher without BattlEye. Is then FreeSync active or not?

Dec 16 2016, 5:52 PM · Arma 3
BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Hi James,
could you please upload me a new log to see where the error has moved after adding the page file?

Dec 16 2016, 9:51 AM · Arma 3

Dec 15 2016

BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Hello James,
TheMasterofBlubb is the most likely right. It is likely that the issue can be fixed by enabling the page file (because the cause would be the memory fragmentation). Could you please give it a try and re-enable the paging file?

Dec 15 2016, 7:43 PM · Arma 3
BISWizard added a comment to T122155: 64 Bit launcher.

Hello,
in Launcher you have to switch the selected platform to 64-bit at Parameter / All Parameters. The default version is set to 32-bit game, because at this moment it is more compatible with existing mods.

Dec 15 2016, 9:14 AM · Arma 3
BISWizard changed the status of T122155: 64 Bit launcher from New to Assigned.
Dec 15 2016, 9:12 AM · Arma 3

Dec 14 2016

BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Hello James,
the logs shows that the error occurs rather quickly and is always tied to retrieving the list of running programs (Launcher searches the list for the game). It looks like a good point where to put some diagnostics, I'll update Launcher and send you a diagnostic build to gather more information about the issue.

Dec 14 2016, 10:36 AM · Arma 3
BISWizard renamed T122131: Game can't crash with/without mods - error 0x00000056 from Launcher constant crash without mods to Game can't crash with/without mods - error 0x00000056.
Dec 14 2016, 9:09 AM · Arma 3

Dec 13 2016

BISWizard added a comment to T121989: Error when using the Arma 3 Launcher (System.OutOfMemoryException).

Well, everything works fine until I click on the mods tab. I'm guessing I have way too many.

Dec 13 2016, 10:00 PM · Arma 3
BISWizard added a comment to T121989: Error when using the Arma 3 Launcher (System.OutOfMemoryException).

Hello,
I have a quick question: by any chance, did you disabled your paging files on all your drives?

Dec 13 2016, 5:43 PM · Arma 3
BISWizard added a comment to T121989: Error when using the Arma 3 Launcher (System.OutOfMemoryException).

Hello Ex3s,
thank you for the logs. We're currently investigating the issue and putting together some tools to diagnose the issue you're experiencing.

Dec 13 2016, 4:44 PM · Arma 3
BISWizard changed the status of T122109: Feature Request - create desktop shortcuts from launcher settings & run arma3diag.exe as option in launcher from New to Assigned.
Dec 13 2016, 4:37 PM · Arma 3
BISWizard added a comment to T122095: Arma 3 Launcher Constantly Crashing.

Hello James_Fritz,
could you please attach the complete logs from Launcher and attach them to the issue of feedback tracker? You can either get Launcher to create it from Option / Export Launcher logs to desktop, or gather them manually: http://arma.jiripolasek.com/howtos.html

Dec 13 2016, 3:19 PM · Arma 3
BISWizard changed the status of T122095: Arma 3 Launcher Constantly Crashing from New to Assigned.
Dec 13 2016, 12:12 PM · Arma 3

Dec 11 2016

BISWizard renamed T122056: Unable to start the game: error 0xC06D007E from Launcher Bug to Unable to start the game: error 0xC06D007E.
Dec 11 2016, 4:03 PM · Arma 3

Dec 9 2016

BISWizard added a comment to T121973: 08/12/2016 hotix update broke BattlEye Launcher.

I am not sure if this is related to this issue but after the hotfix I have noticed that in the Launcher, in the Mods section, there is an orange star behind the preset name to indicate it is not saved yet. This started happening AFTER the hotfix was applied and I made a few changes to a preset.

After saving the preset, when I close down the Launcher and restart it the preset still appears as unsaved.

Merely mentioning this because it may be related since my issue relates to mods, and presets seem to be marked as unsaved now.

Dec 9 2016, 3:25 PM · Arma 3
BISWizard updated the task description for T121989: Error when using the Arma 3 Launcher (System.OutOfMemoryException).
Dec 9 2016, 10:14 AM · Arma 3
BISWizard added a comment to T121989: Error when using the Arma 3 Launcher (System.OutOfMemoryException).

Hello,
sorry for the trouble. Could you please upload the Arma 3 Launcher logs? This is how you get it manually: http://arma.jiripolasek.com/howtos.html

Dec 9 2016, 9:51 AM · Arma 3
BISWizard added a comment to T121973: 08/12/2016 hotix update broke BattlEye Launcher.

Hello,
could you please go to BattlEye page in Arma 3 Launcher and disable to check to disable the BattlEye.

Dec 9 2016, 9:48 AM · Arma 3

Dec 6 2016

BISWizard changed the status of T121870: Launcher crashes with almost all functions from New to Assigned.
Dec 6 2016, 4:23 PM · Arma 3
BISWizard added a comment to T121870: Launcher crashes with almost all functions.

Hello,
we're sorry for the inconvenience. I'm afraid I'm currently not aware of any possible fix as this is the first time I've encountered this particular issue on Windows 10. We know that it happened (and happens) to some users on Windows 7, and it is caused by particular Windows patch and that it could be fixed by uninstalling the patch. But it seems that on Windows 10 the fix won't work in the same way.

Dec 6 2016, 4:23 PM · Arma 3
BISWizard renamed T121847: Launcher - Mods - Preset says not all mods in preset are activated on startup from Launcher - Mods - Preset sais not all mods in preset are activated on startup to Launcher - Mods - Preset says not all mods in preset are activated on startup.
Dec 6 2016, 10:59 AM · Arma 3

Dec 4 2016

BISWizard changed Category from category:launcher to category:gamestartup on T121807: 0xC0000005 - ACCESS_VIOLATION.
Dec 4 2016, 3:34 PM · Arma 3
BISWizard closed T85805: [Feature Request] Implement search functionality for mod window as Resolved.
Dec 4 2016, 11:59 AM · Arma 3
BISWizard closed T85544: Author attribute is not properly read as Resolved.
Dec 4 2016, 11:58 AM · Arma 3
BISWizard closed T86118: Add option to automatically clear rpt folder as Resolved.
Dec 4 2016, 11:57 AM · Arma 3

Dec 3 2016

BISWizard added a comment to T121796: I cant open the game.

Hello,
the game can't start without Steam running. If the Steam client is running, then it is probably blocked by some security settings on your PC (it can be either the operating system, or an antivirus or a firewall) and is not accessible by the game launcher or the game itself. Other possible solutions are listed here: https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit#0x00000035_-_ERROR_BAD_NETPATH

Dec 3 2016, 6:51 PM · Arma 3
BISWizard changed Category from category:config to category:gamestartup on T121796: I cant open the game.
Dec 3 2016, 6:43 PM · Arma 3
BISWizard changed Category from category:launcher to category:gamestartup on T121772: STATUS_ACCESS_VIOLATION.
Dec 3 2016, 1:59 PM · Arma 3

Dec 1 2016

BISWizard added a comment to T119881: Publisher fails to update addon on Steam Workshop.

Hello,
we've tried to emulate your problems, but unfortunately we've discovered that the old version of Publisher won't work anymore as it requires an old version of Steam client and Steam services that are no longer available.

Dec 1 2016, 1:13 PM · Arma 3

Nov 28 2016

BISWizard changed the status of T121610: Arma 3 Launcher Exception from New to Assigned.

Hello,
Steam have downloaded a files from two different version of the game. Apparently Steam is unable to get the correct files by itself. Please delete folder E:\Steam\steamapps\common\Arma 3\Launcher and then verify the integrity of the game cache again, that should force Steam to re-download the correct files.

Nov 28 2016, 12:13 PM · Arma 3

Nov 27 2016

BISWizard changed Category from category:launcher to category:gamestartup on T121531: ERROR CODE 0xc0000005-status_access_violation.
Nov 27 2016, 11:00 AM · Arma 3

Nov 21 2016

BISWizard changed the status of T121430: Launcher does not open with no error message from New to Assigned.

Hello,
I'd guess that instead of creating the shortcut, you've moved Launcher to your desktop by accident. Launcher program is then missing the other files that it needs to run and that are in the game directory.

Nov 21 2016, 12:39 PM · Arma 3

Nov 18 2016

BISWizard added a comment to T121379: Launcher won't start because is unable to load font.

Hello payuu123,
as posted above, you basically have two options:

You can wait for Microsoft to release an updated version or uninstall it (http://windows.microsoft.com/en-us/windows/troubleshoot-problems-removing-updates#1TC=windows-7)

Nov 18 2016, 12:23 PM · Arma 3

Nov 17 2016

BISWizard added a comment to T121379: Launcher won't start because is unable to load font.

@Jawsh: It affects only some users, not all of them. This issue appeared only after the mentioned patch was released by Microsoft and it can be fixed by uninstalling the patch. But above that we've never been able to determine the exact cause, not even to replicate the issue on any of our machines.

Nov 17 2016, 2:59 PM · Arma 3
BISWizard renamed T121379: Launcher won't start because is unable to load font from help me!!! to Launcher won't start because is unable to load font.
Nov 17 2016, 2:10 PM · Arma 3
BISWizard added a comment to T121379: Launcher won't start because is unable to load font.

Hello,
as far as we know this issue is caused by the Windows security update KB3078601. You can wait for Microsoft to release an updated version or uninstall it (http://windows.microsoft.com/en-us/windows/troubleshoot-problems-removing-updates#1TC=windows-7)

Nov 17 2016, 2:09 PM · Arma 3
BISWizard changed the status of T121379: Launcher won't start because is unable to load font from New to Assigned.
Nov 17 2016, 2:08 PM · Arma 3
BISWizard added a comment to T121338: Prevent accumulation of add-on folders in "!Workshop" folder.

Not at all. Those are not real folders, but a directory junction - kind of a virtual folder that shares content with another folder. So the files you see in there are not the copy but literally the same file as in Steam\steamapps\workshop\content\107410.

Nov 17 2016, 9:44 AM · Arma 3

Nov 16 2016

BISWizard added a comment to T121338: Prevent accumulation of add-on folders in "!Workshop" folder.

Hello ookexoo,
thank you for bringing this to our attention. The intended behavior is indeed that the directory link (the "folder" in the !Workshop folder) should be renamed when the name of the mod changes. We'll investigate why this is not happening and fix the issue.

Nov 16 2016, 8:55 AM · Arma 3
BISWizard changed Category from category:helicoptersdlc to category:launcher on T121338: Prevent accumulation of add-on folders in "!Workshop" folder.
Nov 16 2016, 8:32 AM · Arma 3
BISWizard changed the status of T121338: Prevent accumulation of add-on folders in "!Workshop" folder from New to Assigned.
Nov 16 2016, 8:32 AM · Arma 3