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game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION
Closed, ResolvedPublic

Description

Game crashes when attempted to start up

Details

Severity
Crash
Resolution
Open
Reproducibility
Have Not Tried
Operating System
Windows 7
Category
Game Crash
Additional Information

im also extremely new to arma 3 so i barely know what im doing

that zip file is troubleshoot report it should work

Event Timeline

Tyreseb3 created this task.Jan 1 2017, 4:09 AM
Jawsh added a comment.Jan 1 2017, 4:35 AM

@Tyreseb3, could you try the possible solutions listed here?

0xC0000005 - ACCESS_VIOLATION
This error is very generic. It may be caused by many issues, such as a hardware malfunction, a virus in the computer, but also an error in the game itself. Possible solutions:

Try joining another server, then rejoin the previous one.
• Update the graphics card drivers to a newer version.
• Rollback the graphics card drivers to an older version.
• Check the temperature of your GPUs and CPUs.
• Verify the integrity of the game cache using Steam.
• Re-install DirectX.
• Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
• Run a Windows System File Check tool to repair corrupted system files.

If those possible solutions do not help then please prepare and attach a new troubleshooting report for the developers to take a look at.

BISWizard renamed this task from game keeps crashing exit code 0x000000 - STATUS_ACCESS_VIOLATION to game keeps crashing exit code 0x00000005 - STATUS_ACCESS_VIOLATION .
Alwin claimed this task.Feb 10 2017, 12:46 PM
Alwin changed the task status from New to Reviewed.

Hi,

sorry for delay.

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

Try all of the possible solutions listed on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

Try switching to and playing on the profiling game branch. After downloading new data verify the integrity of the game cache.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

Try to delete your profile folder (create a backup) a try to start the game.

The file yourprofilename.vars.Arma3Profile must be deleted.
Path: C:\Users\*username*\Documents\Arma 3

So, there is some next solutions.

try to decrease your graphic quality (if you're using ultra set high or medium). It´s possible that your have no more space on your GPU.
reinstall your GPU drivers

Alwin changed the task status from Reviewed to Need More Info.Feb 10 2017, 12:47 PM

And one last thing. Can you send us your crash dumps, please? (.mdmp & .bidmp files)

Thank you

dedmen closed this task as Resolved.May 20 2020, 3:28 PM