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Jan 17 2017

Alwin added a comment to T121720: Titan AT launcher cannot be zoomed in in Multiplayer.

@Deranged Your repro is fine. I´ll test it on KOTH.

Jan 17 2017, 1:55 PM · Arma 3
Alwin added a comment to T121732: Unresponsiveness of the Zoom in Tanks.

@_enoch_ It seems that you can´t. I tried to reproduce this bug in Eden and SP and everything works fine. We´ll try to test it on KOTH server.

Jan 17 2017, 1:30 PM · Arma 3
Alwin added a comment to T122905: 1.67 Dev. The editor is not working range of the year, month, day..

Try switching to and playing on the profiling game branch. After downloading new data verify the integrity of the game cache.

Jan 17 2017, 11:59 AM · Arma 3
Alwin changed the status of T122905: 1.67 Dev. The editor is not working range of the year, month, day. from New to Reviewed.
Jan 17 2017, 11:54 AM · Arma 3
Alwin claimed T122905: 1.67 Dev. The editor is not working range of the year, month, day..
Jan 17 2017, 11:54 AM · Arma 3
Alwin added a comment to T121720: Titan AT launcher cannot be zoomed in in Multiplayer.

I tried the issue reported by you in Editor and zooming (Titan Launcher) is very quick even in case of big battle in front of me.

Jan 17 2017, 11:52 AM · Arma 3
Alwin added a comment to T121732: Unresponsiveness of the Zoom in Tanks.

I tried the issue reported by you in Editor and zooming (cheetah, scopes) is very quick even in case of big battle in front of me.

Jan 17 2017, 11:42 AM · Arma 3
Alwin added a comment to T121732: Unresponsiveness of the Zoom in Tanks.

Hello guys,

Jan 17 2017, 10:28 AM · Arma 3
Alwin added a comment to T121720: Titan AT launcher cannot be zoomed in in Multiplayer.

Hi guys,

Jan 17 2017, 10:23 AM · Arma 3
Alwin closed T122801: [feature request] enhanced arsenal as Resolved.
Jan 17 2017, 10:05 AM · Arma 3
Alwin added a comment to T122839: Out of Memory - Cant start ArmA 3.

@vicious If your game runs correctly now, it´s a good news. Deleting profile is one of possible solutions and if it works, this ticked will be closed.

Jan 17 2017, 10:04 AM · Arma 3
Alwin added a comment to T122883: Incompatible save causes game crash.

Try to delete your profile folder (create a backup) a try to start the game.

Jan 17 2017, 9:54 AM · Arma 3
Alwin changed the status of T121732: Unresponsiveness of the Zoom in Tanks from New to Reviewed.
Jan 17 2017, 9:47 AM · Arma 3
Alwin claimed T121732: Unresponsiveness of the Zoom in Tanks.
Jan 17 2017, 9:47 AM · Arma 3

Jan 16 2017

Alwin added a comment to T122839: Out of Memory - Cant start ArmA 3.

The solution might be much easier than you thought.

Jan 16 2017, 2:44 PM · Arma 3
Alwin changed the status of T122839: Out of Memory - Cant start ArmA 3 from New to Reviewed.
Jan 16 2017, 2:37 PM · Arma 3
Alwin claimed T122839: Out of Memory - Cant start ArmA 3.
Jan 16 2017, 2:36 PM · Arma 3
Alwin changed the status of T121720: Titan AT launcher cannot be zoomed in in Multiplayer from New to Reviewed.
Jan 16 2017, 2:29 PM · Arma 3
Alwin claimed T121720: Titan AT launcher cannot be zoomed in in Multiplayer.
Jan 16 2017, 2:29 PM · Arma 3
Alwin added a comment to T121792: Mortar Burst fire broken.

Your report has been reviewed. We count with it in the next update.

Jan 16 2017, 2:22 PM · Arma 3
Alwin changed the status of T121792: Mortar Burst fire broken from New to Reviewed.
Jan 16 2017, 1:54 PM · Arma 3
Alwin claimed T121792: Mortar Burst fire broken.
Jan 16 2017, 1:53 PM · Arma 3
Alwin closed T122850: "Spectator." in editor - low horizon viewing distance as Resolved.
Jan 16 2017, 1:35 PM · Arma 3
Alwin claimed T122850: "Spectator." in editor - low horizon viewing distance.
Jan 16 2017, 1:35 PM · Arma 3
Alwin added a comment to T122883: Incompatible save causes game crash.

Hello, @darkdozy, please try the below possible solutions:

Jan 16 2017, 1:32 PM · Arma 3
Alwin changed the status of T122883: Incompatible save causes game crash from New to Reviewed.
Jan 16 2017, 1:31 PM · Arma 3
Alwin claimed T122883: Incompatible save causes game crash.
Jan 16 2017, 1:31 PM · Arma 3
Alwin changed the status of T122857: Game crashes when entering Exile servers from New to Reviewed.
Jan 16 2017, 1:22 PM · Arma 3
Alwin claimed T122857: Game crashes when entering Exile servers.
Jan 16 2017, 1:22 PM · Arma 3
Alwin added a comment to T122845: Dev Branch 64bit Memory crash.

Can I ask you about your complete RPT a CRASH DUMPS files. The best way to do it is via .ZIP file uploaded to this ticket or through Dropbox.

Jan 16 2017, 1:20 PM · Arma 3
Alwin changed the status of T122845: Dev Branch 64bit Memory crash from New to Reviewed.
Jan 16 2017, 1:19 PM · Arma 3
Alwin claimed T122845: Dev Branch 64bit Memory crash.
Jan 16 2017, 1:18 PM · Arma 3
Alwin added a comment to T118335: Process of arma3.exe. receives losses. There is no correct work of arma3.exe within VMmax=3200mb volume..

If you say that crash is caused by VM parameter, you can try to disable it.
cpuCount=10 is very high vaule so decrease this parameter.
In any cae it would be fine to disable all parameters and check if the issue still persist.

Jan 16 2017, 12:00 PM · Arma 3
Alwin added a comment to T122801: [feature request] enhanced arsenal.

We are appreciate your effort to improve our Editor settings. I´ve contacted Eden designers, and for your information, solution provided by you is possible and very thanks for it. Unfortunately, it´s not a priority now, they said.

Jan 16 2017, 11:41 AM · Arma 3
Alwin added a comment to T122826: Crash Report.

Did you try contact Exile Devs? Exile is autonomous project which isn´t directly supported by BI. The solution might be much easier than we thought. Sometimes, the firewall is culprit but I don´t think it´s your case.

Jan 16 2017, 11:22 AM · Arma 3

Jan 13 2017

Alwin added a comment to T122823: Random Crash.

@KichiroGaming Maybe your firewall should be culprit of this.

Jan 13 2017, 1:16 PM · Arma 3
Alwin added a comment to T122826: Crash Report.

Thank you for your crash report.

Jan 13 2017, 11:16 AM · Arma 3
Alwin changed the status of T122826: Crash Report from New to Reviewed.
Jan 13 2017, 11:15 AM · Arma 3
Alwin claimed T122826: Crash Report.
Jan 13 2017, 11:15 AM · Arma 3
Alwin added a comment to T122823: Random Crash.

Thanks your for your report. We´ll investigate what´s going on and let you know.

Jan 13 2017, 11:09 AM · Arma 3
Alwin changed the status of T122823: Random Crash from New to Reviewed.
Jan 13 2017, 11:08 AM · Arma 3
Alwin claimed T122823: Random Crash.
Jan 13 2017, 11:07 AM · Arma 3
Alwin added a comment to T122801: [feature request] enhanced arsenal.

Your suggestion is already working. That's exactly what Equipment Storage attribute is doing right now but not in the Arsenal environment, just in the table.
Designers says that this suggestion doesn´t make sense.

Jan 13 2017, 10:40 AM · Arma 3
Alwin added a comment to T122794: Better description of error messages .

I was a little bit confused. If I´d ask you next time add note [Feature request] in title, please. Feedback Tracker added your ticket to Crashes category and after getting your respond I was noticed the Severity. Don´t know why that happened.

Jan 13 2017, 9:58 AM · Arma 3
Alwin added a comment to T122774: Linux Server Segmentation fault (core dumped) on graceful shutdown (initiated by server command #shutdown).

Thank you.

Jan 13 2017, 9:24 AM · Arma 3

Jan 12 2017

Alwin added a comment to T121812: Linux Server: Segmentation fault on graceful shutdown (initiated by SIGINT).

Thanks. I´ll let you know.

Jan 12 2017, 3:09 PM · Arma 3
Alwin added a comment to T122801: [feature request] enhanced arsenal.

Hello again,

Jan 12 2017, 11:14 AM · Arma 3
Alwin added a comment to T122802: Range of years should be extended (3DEN editor attribute for date).

Thank you for a good observation. We´ll decide what to do with this.

Jan 12 2017, 10:45 AM · Arma 3
Alwin changed the status of T122802: Range of years should be extended (3DEN editor attribute for date) from New to Reviewed.
Jan 12 2017, 10:45 AM · Arma 3
Alwin claimed T122802: Range of years should be extended (3DEN editor attribute for date).
Jan 12 2017, 10:45 AM · Arma 3
Alwin added a comment to T122801: [feature request] enhanced arsenal.

Thank you for a good observation. We´ll decide what to do with this.

Jan 12 2017, 10:45 AM · Arma 3
Alwin changed the status of T122801: [feature request] enhanced arsenal from New to Reviewed.
Jan 12 2017, 10:43 AM · Arma 3
Alwin claimed T122801: [feature request] enhanced arsenal.
Jan 12 2017, 10:43 AM · Arma 3
Alwin added a comment to T122794: Better description of error messages .

Would I ask you about your game report? Path: C:\Users\*username*\AppData\Local\Arma 3 If your game crashes, I´ll ask you about your crash dumps. You can get them via troubleshooting report in Launcher.

Jan 12 2017, 9:55 AM · Arma 3
Alwin changed the status of T122794: Better description of error messages from New to Reviewed.
Jan 12 2017, 9:51 AM · Arma 3
Alwin claimed T122794: Better description of error messages .
Jan 12 2017, 9:51 AM · Arma 3
Alwin added a comment to T122710: status_access_violation.

I´ve watched on your report again. Fault adress is located here: F:\Steam\steamapps\common\Arma 3\arma3.exe
Could you try reinstall your libraries using this link? It´s possible that your .exe don´t react with your GPU drivers.

Jan 12 2017, 9:49 AM · Arma 3
Alwin added a comment to T122774: Linux Server Segmentation fault (core dumped) on graceful shutdown (initiated by server command #shutdown).

For your information, your issue has been added to our system and wr´re investigating right now. I´d ask you for patience. If you didn´t upload crash dumps. Could you do it, please? :)

Jan 12 2017, 9:41 AM · Arma 3
Alwin added a comment to T121812: Linux Server: Segmentation fault on graceful shutdown (initiated by SIGINT).

We´re greatly appreciate your cooperation. I´ll take a look on your issue today. Information provided by you has been added to our system. I´d ask you for your crash dumps, please?

Jan 12 2017, 9:39 AM · Arma 3
Alwin added a comment to T122774: Linux Server Segmentation fault (core dumped) on graceful shutdown (initiated by server command #shutdown).
Jan 12 2017, 9:28 AM · Arma 3
Alwin added a comment to T122086: linux server crash (segfault, libPhysX3Common_x86.so).

yes, your´re right. Information provided by you is correct. Currently, we´re investigating your problem. Therefore, I ask you for patience. :)

Jan 12 2017, 9:24 AM · Arma 3

Jan 11 2017

Alwin added a comment to T122774: Linux Server Segmentation fault (core dumped) on graceful shutdown (initiated by server command #shutdown).

I´m sorry for that. Obviously, I´ve noticed your previous similar issue you mentioned.
We´re investigating it right now. Don´t worry. We´re trying to solve each problem here to players happiness.

Jan 11 2017, 4:07 PM · Arma 3
Alwin added a comment to T122222: New Dev Branch Default Graphic Card for 64 bit are the intergrated one.

May I ask you for your Dxdiag, please?

Jan 11 2017, 3:52 PM · Arma 3
Alwin changed the status of T121812: Linux Server: Segmentation fault on graceful shutdown (initiated by SIGINT) from New to Reviewed.
Jan 11 2017, 11:47 AM · Arma 3
Alwin claimed T121812: Linux Server: Segmentation fault on graceful shutdown (initiated by SIGINT).
Jan 11 2017, 11:47 AM · Arma 3
Alwin added a comment to T122774: Linux Server Segmentation fault (core dumped) on graceful shutdown (initiated by server command #shutdown).

thanks for report. We´ll investigate your issue.

Jan 11 2017, 11:23 AM · Arma 3
Alwin changed the status of T122774: Linux Server Segmentation fault (core dumped) on graceful shutdown (initiated by server command #shutdown), a subtask of T121812: Linux Server: Segmentation fault on graceful shutdown (initiated by SIGINT), from New to Reviewed.
Jan 11 2017, 11:23 AM · Arma 3
Alwin changed the status of T122774: Linux Server Segmentation fault (core dumped) on graceful shutdown (initiated by server command #shutdown) from New to Reviewed.
Jan 11 2017, 11:23 AM · Arma 3
Alwin claimed T122774: Linux Server Segmentation fault (core dumped) on graceful shutdown (initiated by server command #shutdown).
Jan 11 2017, 11:22 AM · Arma 3
Alwin added a comment to T122385: 64 bit executable audio and stuttering problem (Please help!).

Thanks for game report. I´ll report to system and let you know.

Jan 11 2017, 11:05 AM · Arma 3
Alwin reopened T122086: linux server crash (segfault, libPhysX3Common_x86.so) as "Reviewed".

I´ve closed this issue because here was not some new situation report. The last was from a half of December.
The problem still persists? If yes, I´ll reopen this ticket.
I´ve reported your issue to system, don´t worry.

Jan 11 2017, 10:49 AM · Arma 3
Alwin added a comment to T122710: status_access_violation.

I´ve seen on your callstacks and it seems like issue realted to virtual memory.
In any case, i´ve reported your issue to system so don´t worry.
btw. did you try some common solutions like a verify game cache integrity, delete your profile and create a new one, remove mods and missions and so on?

Jan 11 2017, 10:38 AM · Arma 3
Alwin added a comment to T118335: Process of arma3.exe. receives losses. There is no correct work of arma3.exe within VMmax=3200mb volume..

I´m seeing your last crash report from November. Can you send us a new on with 1.66 version please,

Jan 11 2017, 10:34 AM · Arma 3
Alwin added a comment to T122732: [1.67 DEV] Server CTD when dynamic simulation is enabled.

The solutions, I´ve suggested to you are common nature. They are helpful in many cases. I understand that your problem is with dynamic simulation, don´t worry.
I´ve reported your issue and still waiting for respond so keep patience please. We´re trying to resolve each issue quickly to the satisfaction of players.

Jan 11 2017, 10:03 AM · Arma 3

Jan 10 2017

Alwin added a comment to T122248: ArmA 3 crash. (STATUS_ACCES_VIOLATION or STATUS_HEAP_CORRUPTION).

Try the below possible solutions one-by-one:

Jan 10 2017, 5:07 PM · Arma 3
Alwin added a comment to T122245: Arma 3 Crashes.

Try the below possible solutions one-by-one:

Jan 10 2017, 5:06 PM · Arma 3
Alwin added a comment to T122235: [1.67 DEV] CTD with the 64 Bit A3 exe.

Try the below possible solutions one-by-one:

Jan 10 2017, 5:04 PM · Arma 3
Alwin closed T122224: Memory Read Error as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 5:03 PM · Arma 3
Alwin closed T122179: Arma 3 crashing short amount of time after loading into MP server. as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 5:02 PM · Arma 3
Alwin closed T122164: Crash as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 5:02 PM · Arma 3
Alwin closed T122106: Offroad use always exterior sounds as Resolved.
Jan 10 2017, 5:01 PM · Arma 3
Alwin closed T122092: FPS bug / memory leak as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 5:01 PM · Arma 3
Alwin closed T122086: linux server crash (segfault, libPhysX3Common_x86.so) as Resolved.
Jan 10 2017, 4:59 PM · Arma 3
Alwin closed T122085: ErrorMessage: DX11 error : CreateTexture failed : E_OUTOFMEMORY as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 4:57 PM · Arma 3
Alwin closed T122035: Barrel attachments misaligned/misplaced as Resolved.
Jan 10 2017, 4:56 PM · Arma 3
Alwin closed T122034: crash game as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 4:55 PM · Arma 3
Alwin closed T121853: Game crashes after ~3 min playtime as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 4:54 PM · Arma 3
Alwin closed T121771: Terrain Builder Crash after Game Update 1.66 as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 4:53 PM · Arma 3
Alwin closed T121772: STATUS_ACCESS_VIOLATION as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 4:52 PM · Arma 3
Alwin added a comment to T121569: Game Crash.

I´m sorry for delay.
Thanks for crash dumps. i´ll add your issue to system.

Jan 10 2017, 4:48 PM · Arma 3
Alwin closed T121378: Out of Memory Crash on 1.66RC Branch as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 4:45 PM · Arma 3
Alwin closed T121360: Crash during start as Resolved.

This ticket is here for too long without any new reaction. I´ll close it. In case of persisting isuue, please create a new one.

Jan 10 2017, 4:42 PM · Arma 3
Alwin added a comment to T122636: ArmA 3 performance problems.

Can you send us next report to better investigate progress, plz?

Jan 10 2017, 4:37 PM · Arma 3
Alwin closed T122731: Exit code: 0x0000DEAD as Resolved.

I´m glad to hear it. Hope, the game will run without problems. In any case send us another ticket.

Jan 10 2017, 11:50 AM · Arma 3
Alwin added a comment to T122754: ArmA stops using dedicated GPU and switches to cpu onboard video.

could you try these solution one-by-one:

Jan 10 2017, 11:30 AM · Arma 3
Alwin changed the status of T122754: ArmA stops using dedicated GPU and switches to cpu onboard video from New to Reviewed.
Jan 10 2017, 11:13 AM · Arma 3
Alwin claimed T122754: ArmA stops using dedicated GPU and switches to cpu onboard video.
Jan 10 2017, 11:13 AM · Arma 3
Alwin added a comment to T122454: Crash after pressing Play, can't get into game..

Hello again,

Jan 10 2017, 10:54 AM · Arma 3
Alwin added a comment to T122676: Huge freeze(/crash) as soon as Main menu appears, and randomly IG.

If the issue will still persist, please send us your troubleshooting report. It have to contain files with .rpt, .mdmp, .bidmp suffinx. We will need callstacks from dumps to investigate whats happend with your game.

Jan 10 2017, 10:35 AM · Arma 3
Alwin added a comment to T122385: 64 bit executable audio and stuttering problem (Please help!).

AoR contains some optional buttons and there you can choose which tools to be repaired.

Jan 10 2017, 10:24 AM · Arma 3