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Incompatible save causes game crash
Closed, ResolvedPublic

Description

I tried to load a showcase scenario save and after a loading time the game crashed with to consecutive exception messages. The first indicating the save could not be loaded and the second an unhandled exception.
Saves were probably created with an older version but don't now which one.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Game Crash
Additional Information

Dev build 1.67.139969

Event Timeline

darkdozy created this task.Jan 15 2017, 9:13 PM
Alwin claimed this task.Jan 16 2017, 1:31 PM
Alwin changed the task status from New to Reviewed.

Hello, @darkdozy, please try the below possible solutions:

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.
  • Try playing without any mods. The mods that you are using may not yet be compatible with the development branch or 64-bit executables.

Once you are done then use the Arma 3 Launcher to prepare a troubleshooting report and then upload the report to the feedback tracker for the developers to review.

For issues regarding Arma 3 you can file a troubleshooting report, also via an action available in the option menu in the upper right corner (gear icon)

Be sure to upload the whole report file. If the report file will not upload directly to the feedback tracker then try uploading to a free file sharing service such as Dropbox, Microsoft OneDrive, Google Drive, Mega.nz, and so forth, and then link to the report file.

I checked the game and I did not have any mod active. I don't know if I still have a save causing this crash (if I relaunch any of the mission and a new save is created loading works fine).
Here the report after today's update.

Alwin added a comment.Jan 17 2017, 9:54 AM

Hello, @darkdozy

Try to delete your profile folder (create a backup) a try to start the game.

The file yourprofilename.vars.Arma3Profile must be deleted.
Path: C:\Users\*username*\Documents\Arma 3

Ok I did that. Game runs fine. I give the new logs but I don't know if it's useful.

Alwin closed this task as Resolved.Jan 18 2017, 9:29 AM

@darkdozy I´m glad to hear it. Thnaks for a new logs.

So next time. :)

Enjoy the game.