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Windows 10 x64
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This comment was removed by Underwood.
Jawsh added a subscriber: Jawsh.Jan 13 2017, 2:25 AM

@Underwood, does the game crash when playing in single player or on official multiplayer modes?

Try the below possible solutions one-by-one:

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.
== "D:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe" -cpuCount=4 -exThreads=7 -malloc=tbb4malloc_bi -enableHT -mod=

-cpuCount= and -enableHT should not be used together. Remove either one or both. For more information see Arma 3 Startup Parameters.

Exception code: C0000005 ACCESS_VIOLATION at 59887297

Try all of the possible solutions listed for 0xC0000005 - ACCESS_VIOLATION on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

Try switching to and playing on the profiling or development game branch. After downloading new data verify the integrity of the game cache. Note that the development branch may contain large and frequent updates, and you will only be able to play online multiplayer on a limited number of test servers.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

If the issue persists after trying all of the above possible solutions then use the Arma 3 Launcher to prepare a new troubleshooting report and then upload the report to the feedback tracker for the developers to review.

Alwin claimed this task.EditedJan 13 2017, 11:15 AM
Alwin changed the task status from New to Reviewed.

Hi, @Underwood

Thank you for your crash report.

I´ve checked your game report and fault adress has said to me this:
59887297 01:00226297 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3f929cc119e3b994\nvwgf2um.dll

nvwgf2um.dll is important information and it means some GPU drivers issue so try to reinstall your drivers or try to rollback. In any case there should be a low video memory.

We´ll investigate your callstacks and let your know.

Well there's this crash report, and then the FPS loss (1.5 fps 1.5 or something) and the Black Screen crashes. Any update on when those will be resolved? It's really killing game play, especially exile.


Did you try contact Exile Devs? Exile is autonomous project which isn´t directly supported by BI. The solution might be much easier than we thought. Sometimes, the firewall is culprit but I don´t think it´s your case.

Here are your callstacks from crash dump:
The issue has occured in case of your registry libraries. KernelBase is common Windows .dll located C:\Windows\System32

KERNELBASE.dll!_RaiseException@16()	Unknown

KernelBase.dll is external DLL which allow multiple software programs to share the same function. For example, the Windows is launched on your PC and you decide to play Arma 3. DLL is non active until you launch Arma 3 and Exile mod which will be written to your memory.
Some programms cause deleting KernelBase.dll so check if you still have it in your PC, if not, download it. I don´t recommend you to download it from non official servers because DLL from there should contain harmful viruses. You can download it directly from Microsoft.

Errors KernelBase.dll may be associated with damage or outdated of device drivers. Drivers can be one day operate without a problem and the next day not. The good news is that you can always upgrade the device driver to solve the problem DLL.

As I wrote before, there is issue with your nvwgf2um.dll which means that you have some problem with your GPU drivers. It´s worth to check which drivers have been updated in recent time. You can use Windows update tool or GPU driver updater provided by developer. KernelBase.dll is often related with HDD space or another discrepancy there. Sometimes, the culprit is any virus so it´s good to scan whole computer.

I´m sorry for a long description but I hope it will help you to resolve your problem.

Let me know in case of any other questions.

Underwood created subtask Restricted Maniphest Task.Feb 6 2017, 9:19 PM