Page MenuHomeFeedback Tracker
Feed Advanced Search

May 10 2016

Adam added a comment to T84316: ArmA 3 Crashes since 1.50 on Spawn with Modded Content.

Successfully reproduced the issue thanks to MrBoolean! Issue is now awaiting fix.

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84316: ArmA 3 Crashes since 1.50 on Spawn with Modded Content.

Sure, could you please attach the link for the mods? Thanks!

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84316: ArmA 3 Crashes since 1.50 on Spawn with Modded Content.

For some reason i cannot download the mod pack file from the http://74.91.123.22/download could you please upload it elsewhere? Thanks!

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84316: ArmA 3 Crashes since 1.50 on Spawn with Modded Content.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84316: ArmA 3 Crashes since 1.50 on Spawn with Modded Content.

Thanks! Unfortunately the log file you have provided does not contain the files we need. I will try to reproduce the issue on your server later today.

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84315: Error loading scenario, "Wrong color Format".

Will be fixed in exe revision 132692

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84313: 0xC0000005 - STATUS_ACCESS_VIOLATION.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84312: Cx0000005 STATUS_ACCESS_VIOLATION.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84309: Script error in Virtual Garage.

Hello, i was unable to reproduce the issue. Could you please provide more info? Thanks!

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84307: Incoming AA missile warning barely audible in Jet's.

Will be fixed in 1.52

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84305: Height of vehicles not working after launching scenario from the eden editor.

Hello, i'm unable to reproduce the issue. Could you please provide more info? Thanks!

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84303: EVERYTIME I LOAD THE GAME, IT CRASHES, GIVING ME UNUSUAL PROCESS EXIT.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 12:03 PM · Arma 3
Adam added a comment to T84301: when i start the game it errors and shuts off as soon as i press play.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84300: Failed to start opening game but I said I stopped working program code 0xCFFFFFFF - APPLICATION_HUNG.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84299: Game starts stuttering and eventually crashing.

Could you please try reproducing the issue without any mods? Thanks!

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84295: No info button for modules/logics in 3DEN?.

Hey, thank you for your ticket!

The info is being prepared for all modules and will be added at later date.

Thank you for your feedback.

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84294: In launcher, when trying to start game, battleye says installation failed, and game has to be run without BE..

Hello,

please check Battleye FAQs here. They have category dedicated to the issue you are experiencing.

http://www.battleye.com/support/faq/

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84291: ARMA 3 Crash.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84288: Scenario error in Showcase : "night".

You need to destroy more than one objective to complete the mission.

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84285: Eden editor no structure assets.

Will be added in the future.

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84282: Add possibility to teleport yourself while testing mission in EDEN.

Should be fixed on tomorrows dev-branch

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84281: Graphics crashes.

Could you please export your logs from Arma launcher and attach them?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Thanks!

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84280: Eden test: Launcher version: 1.2.132628 - 1.53.132628.

Hello, the minidumps you have sent us unfortunately contain no useful information. Could you please try reproducing the issue again and attach new dump files?
Thank you!

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84280: Eden test: Launcher version: 1.2.132628 - 1.53.132628.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84277: crash upon start.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84271: Game crashes on startup.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84269: Arma 3 respawn system.

I'm unable to reproduce the issue. Could you please attach a repro mission? Thanks!

May 10 2016, 12:02 PM · Arma 3
Adam added a comment to T84267: Server hit high Lag.

Crash is fixed on version 1.52

May 10 2016, 12:01 PM · Arma 3
Adam added a comment to T84260: Cant Save/Load in 3d Editor (config : some input after EndOfFile).

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 12:01 PM · Arma 3
Adam added a comment to T84255: Cannot start Arma 3 through any means, i get these weird error messages (00000000x1) etc and it ran fine yesterday..

Hello, you are experiencing this issue because the game is unable to initialize a graphical subsystem. Possible solutions:

Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.

May 10 2016, 12:01 PM · Arma 3
Adam added a comment to T84243: Random game crash, full lock up, requires task manager to get out of full black screen..

Could you please try reproducing the issue without any mods? Thanks!

May 10 2016, 12:01 PM · Arma 3
Adam added a comment to T84239: Error: Too many virtual memory blocks requested.

is the scenario you are using custom? If so could you please try on of ours official missions? Thanks!

May 10 2016, 12:01 PM · Arma 3
Adam added a comment to T84232: dogs pet.

Please contact the creators of the mod. Thanks!

May 10 2016, 12:00 PM · Arma 3
Adam added a comment to T84181: Status_Access_Violation.

Does the issue persists when no mods are used?

May 10 2016, 11:59 AM · Arma 3
Adam added a comment to T84136: 0xC0000005 - STATUS_ACCESS_VIOLATION.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:58 AM · Arma 3
Adam added a comment to T84122: Game crashes everytime i exit it..

Have you tried disabling the mods?

May 10 2016, 11:57 AM · Arma 3
Adam added a comment to T84115: Tree Duplicate in Stratis.

Fixed on devbranch

May 10 2016, 11:57 AM · Arma 3
Adam added a comment to T84105: Error while playing.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 11:57 AM · Arma 3
Adam added a comment to T84089: Game sometimes crah.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)

This helps us investigating your problem in a big way.
Thank you for your feedback!

May 10 2016, 11:57 AM · Arma 3
Adam added a comment to T84069: Status access violation.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

May 10 2016, 11:56 AM · Arma 3
Adam added a comment to T84068: Game crashes when attempting to start a non-dedicated server..

Did you by any chance make a mission in editor and exported it into the Multiplayer Missions through editor?

May 10 2016, 11:56 AM · Arma 3
Adam added a comment to T84067: Error memory could not be read.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)

This helps us investigating your problem in a big way.
Thank you for your feedback!

May 10 2016, 11:56 AM · Arma 3
Adam added a comment to T84066: 0x00000001 - STATUS_WAIT_1.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 11:56 AM · Arma 3
Adam added a comment to T84065: Game Crashes 0x00000001 - STATUS_WAIT_1.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 11:56 AM · Arma 3
Adam added a comment to T84060: crash to desktop.

Could you please try reproducing the issue without any mods? Thanks!

May 10 2016, 11:56 AM · Arma 3
Adam added a comment to T84058: Receiving this error 0xC0000374 - STATUS_HEAP_CORRUPTION during startup.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:56 AM · Arma 3
Adam added a comment to T84055: Game crash.

Could you please try to reproduce the issue without any mods? Thanks!

May 10 2016, 11:56 AM · Arma 3
Adam added a comment to T84044: Arma 3 error 0xC0000005 STATUS_ACCESS_VIOLATION.

Hey could you please try removing the maxmem parameter? Thanks!

May 10 2016, 11:55 AM · Arma 3
Adam added a comment to T84003: Bad Image: Exception processing Message 0xc000007b.

Hello,

These errors are usually raised when some DLLs are corrupted or missing or when they are replaced with an incompatible version. It may also happen that you placed a DLL file in the game folder that is loaded instead of the genuine one. Possible solutions:

Verify the integrity of the game cache using Steam.
Re-install DirectX.
Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
Run the Windows System File Check tool to repair corrupted system files.
If you are using post-processing tools like Reshade or SweetFX or utilities like RadeonPro remove them.
Re-install the game; remove all files from the game installation folder and then verify the integrity of the game cache using Steam.
To identify the precise DLL that is causing an issue, download a 32-bit version of the Microsoft Dependency Walker and open arma3.exe with it. The libraries with a red icon are the corrupted ones.

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T84002: cirylic redundancy crash.

Hello, could you please try to reproduce the issue without mods? thanks!

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T84001: Game keeps crashing and I have no idea whats going on..

Hey, we are currently investigating your crashdumps that you sent us 2 days ago. Duplicating issues will not get your issue fixed faster. Thank you for understanding.

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83994: Random Game Crash.

We cannot find the cause why your game is crashing. COuld you please upload more dump files? THanks!

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83992: Log Dump - Game 'crashed on exit'.

Could you please attach this rpt? arma3_2015-09-10_17-06-28.rpt

Thanks!

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83991: Game crash got a dump file and tole me to report it..

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83990: Arma stops working coz MEMORY CRASH.

Hey, how big is your page file. Also, what mission were you trying to play? Thanks!

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83987: 0xC0000006 - STATUS_IN_PAGE_ERROR.

Could you please remove the maxmem parameter and try again? Thanks!

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83986: error when launching game.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83981: Building door opens in a wrong direction.

I already explained that the this is behaving as designed.

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83978: A problem with starting the game. after opening the launhcer and pressing it runs on Task managar, and only there. then disbbear.

Could you please attach your .RPT? It can be found here:
C:\Users\<Name>\AppData\Local\Arma 3\

Thanks!

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83978: A problem with starting the game. after opening the launhcer and pressing it runs on Task managar, and only there. then disbbear.

Do you have show hidden folders enabled?

May 10 2016, 11:54 AM · Arma 3
Adam added a comment to T83976: Game crashed trying to write to 0x000....

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83974: Can´t start the Game.

Hello,

These errors are usually raised when some DLLs are corrupted or missing or when they are replaced with an incompatible version. It may also happen that you placed a DLL file in the game folder that is loaded instead of the genuine one. Possible solutions:

Verify the integrity of the game cache using Steam.
Re-install DirectX.
Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
Run the Windows System File Check tool to repair corrupted system files.
If you are using post-processing tools like Reshade or SweetFX or utilities like RadeonPro remove them.
Re-install the game; remove all files from the game installation folder and then verify the integrity of the game cache using Steam.
To identify the precise DLL that is causing an issue, download a 32-bit version of the Microsoft Dependency Walker and open arma3.exe with it. The libraries with a red icon are the corrupted ones.

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83973: Game closes due to not being able to write memory.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83968: A lake in Virtual Reality?.

not a bug :)

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83967: The game freezes my whole computer and forces me to reboot..

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83965: Game Crashing - 0xC0000005 - STATUS_ACCESS_VIOLATION.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83963: Game crashes randomly with weird errors/.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83962: 0xC0000005 - STATUS_ACCESS_VIOLATION Shortly after loadin to server.

Please do!

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83961: Game keeps on crashing with Error Message.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83960: Вылетает игра.

Hello, please try reproducing the issue without mods. Thanks.

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83958: Game Crashes, code C0000005, dumps included.

Could you please try reproducing the issue if no mods are used? Thanks!

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83958: Game Crashes, code C0000005, dumps included.

Could you please attach more crashdump files? the ones you have attached do not contain any useful info. Thank you!

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83952: Error 0x72547265.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83951: Audio dies around 30 minutes into a game session, then shorty after game crashes with the same exit code..

will be fixed on devbranch tomorrow.

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83941: 0025382: DX11 Error Buffer Map Failed.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 11:53 AM · Arma 3
Adam added a comment to T83939: Unable to attach bipod to MX 3GL.

Not a bug.

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83938: 0xC0000005 - STATUS_ACCESS_VIOLATION.

Could you please try to reproduce the crash without mods? Thanks!

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83938: 0xC0000005 - STATUS_ACCESS_VIOLATION.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83933: Crash.

Hello, could you please try reproducing the issue without mods? Thanks!

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83930: Game crash; 0x0000005 Status_Access_Violation error.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83921: game still crashes.

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83918: code error 81.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83917: Game crash: The instruction at 0x016f56cb referenced memory at 0x00000000..

Also could you please attach the mission where it is crashing?

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83917: Game crash: The instruction at 0x016f56cb referenced memory at 0x00000000..

does the crash happen when mods are not used?

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83917: Game crash: The instruction at 0x016f56cb referenced memory at 0x00000000..

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83914: I launch Arma for 5 to 10 minutes and I get a 0x00000005 Access Violation and a 0x00000004 error..

Hello, could you please try reproducing the issue without using mods? Thanks!

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83914: I launch Arma for 5 to 10 minutes and I get a 0x00000005 Access Violation and a 0x00000004 error..

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:52 AM · Arma 3
Adam added a comment to T83905: Random Massive Slow-Downs.

If the issue goes away when the mod is disabled then the issue is most likely with the mod. Probably what Austin Medic said or could be unoptimized LODs. Thank you for your ticket.

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83903: Sudden game crash when minimized.

Hey, could you please try reproducing the issue without using mods? Thanks!

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83901: Game Crashes completely at auto save during Signal Lost mission.

Could you please check your page file if its big enough?

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.
May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83901: Game Crashes completely at auto save during Signal Lost mission.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83900: 100% possibility of crash after x minutes.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83897: error.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83892: Status_Access_Violation.

mdmp file is missing can you please attach it?

Thanks!

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83892: Status_Access_Violation.

The .MDMP file needs to have the same name as .RPT and .BIDMP file for them to be from same crash. The one you have attached does not match the .RPT and .BIDMP you have attached to this ticket. COuld you please attach proper .MDMP? Thanks!

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83892: Status_Access_Violation.

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83888: 100% possibility of crash after x minutes.

Please stop duplicating issues. Thanks.

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83885: I play a mod called arma 3 life and I seem to crash/freeze on random occasions..

That crash is from version 1.48.131645

Could you please attach newer crashdump file? Thanks!

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83885: I play a mod called arma 3 life and I seem to crash/freeze on random occasions..

the bidmp + mdmp files are missing. Could you please attach them?

May 10 2016, 11:51 AM · Arma 3
Adam added a comment to T83885: I play a mod called arma 3 life and I seem to crash/freeze on random occasions..

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

May 10 2016, 11:51 AM · Arma 3