Successfully reproduced the issue thanks to MrBoolean! Issue is now awaiting fix.
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May 10 2016
Sure, could you please attach the link for the mods? Thanks!
For some reason i cannot download the mod pack file from the http://74.91.123.22/download could you please upload it elsewhere? Thanks!
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
Thanks! Unfortunately the log file you have provided does not contain the files we need. I will try to reproduce the issue on your server later today.
Will be fixed in exe revision 132692
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, i was unable to reproduce the issue. Could you please provide more info? Thanks!
Will be fixed in 1.52
Hello, i'm unable to reproduce the issue. Could you please provide more info? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Could you please try reproducing the issue without any mods? Thanks!
Hey, thank you for your ticket!
The info is being prepared for all modules and will be added at later date.
Thank you for your feedback.
Hello,
please check Battleye FAQs here. They have category dedicated to the issue you are experiencing.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
You need to destroy more than one objective to complete the mission.
Will be added in the future.
Should be fixed on tomorrows dev-branch
Could you please export your logs from Arma launcher and attach them?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Thanks!
Hello, the minidumps you have sent us unfortunately contain no useful information. Could you please try reproducing the issue again and attach new dump files?
Thank you!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
I'm unable to reproduce the issue. Could you please attach a repro mission? Thanks!
Crash is fixed on version 1.52
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, you are experiencing this issue because the game is unable to initialize a graphical subsystem. Possible solutions:
Update the graphics card drivers to a newer version.
Rollback the graphics card drivers to an older version.
Check the temperature of your GPUs and CPUs.
Disable the Steam Overlay.
Could you please try reproducing the issue without any mods? Thanks!
is the scenario you are using custom? If so could you please try on of ours official missions? Thanks!
Please contact the creators of the mod. Thanks!
Does the issue persists when no mods are used?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Have you tried disabling the mods?
Fixed on devbranch
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Did you by any chance make a mission in editor and exported it into the Multiplayer Missions through editor?
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Could you please try reproducing the issue without any mods? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Could you please try to reproduce the issue without any mods? Thanks!
Hey could you please try removing the maxmem parameter? Thanks!
Hello,
These errors are usually raised when some DLLs are corrupted or missing or when they are replaced with an incompatible version. It may also happen that you placed a DLL file in the game folder that is loaded instead of the genuine one. Possible solutions:
Verify the integrity of the game cache using Steam.
Re-install DirectX.
Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
Run the Windows System File Check tool to repair corrupted system files.
If you are using post-processing tools like Reshade or SweetFX or utilities like RadeonPro remove them.
Re-install the game; remove all files from the game installation folder and then verify the integrity of the game cache using Steam.
To identify the precise DLL that is causing an issue, download a 32-bit version of the Microsoft Dependency Walker and open arma3.exe with it. The libraries with a red icon are the corrupted ones.
Hello, could you please try to reproduce the issue without mods? thanks!
Hey, we are currently investigating your crashdumps that you sent us 2 days ago. Duplicating issues will not get your issue fixed faster. Thank you for understanding.
We cannot find the cause why your game is crashing. COuld you please upload more dump files? THanks!
Could you please attach this rpt? arma3_2015-09-10_17-06-28.rpt
Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hey, how big is your page file. Also, what mission were you trying to play? Thanks!
Could you please remove the maxmem parameter and try again? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
I already explained that the this is behaving as designed.
Could you please attach your .RPT? It can be found here:
C:\Users\<Name>\AppData\Local\Arma 3\
Thanks!
Do you have show hidden folders enabled?
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello,
These errors are usually raised when some DLLs are corrupted or missing or when they are replaced with an incompatible version. It may also happen that you placed a DLL file in the game folder that is loaded instead of the genuine one. Possible solutions:
Verify the integrity of the game cache using Steam.
Re-install DirectX.
Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).
Run the Windows System File Check tool to repair corrupted system files.
If you are using post-processing tools like Reshade or SweetFX or utilities like RadeonPro remove them.
Re-install the game; remove all files from the game installation folder and then verify the integrity of the game cache using Steam.
To identify the precise DLL that is causing an issue, download a 32-bit version of the Microsoft Dependency Walker and open arma3.exe with it. The libraries with a red icon are the corrupted ones.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
not a bug :)
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
Please do!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, please try reproducing the issue without mods. Thanks.
Could you please try reproducing the issue if no mods are used? Thanks!
Could you please attach more crashdump files? the ones you have attached do not contain any useful info. Thank you!
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
will be fixed on devbranch tomorrow.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Not a bug.
Could you please try to reproduce the crash without mods? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, could you please try reproducing the issue without mods? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Also could you please attach the mission where it is crashing?
does the crash happen when mods are not used?
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello, could you please try reproducing the issue without using mods? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
If the issue goes away when the mod is disabled then the issue is most likely with the mod. Probably what Austin Medic said or could be unoptimized LODs. Thank you for your ticket.
Hey, could you please try reproducing the issue without using mods? Thanks!
Could you please check your page file if its big enough?
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
mdmp file is missing can you please attach it?
Thanks!
The .MDMP file needs to have the same name as .RPT and .BIDMP file for them to be from same crash. The one you have attached does not match the .RPT and .BIDMP you have attached to this ticket. COuld you please attach proper .MDMP? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Please stop duplicating issues. Thanks.
That crash is from version 1.48.131645
Could you please attach newer crashdump file? Thanks!
the bidmp + mdmp files are missing. Could you please attach them?
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.