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Game Crashes completely at auto save during Signal Lost mission
Assigned, WishlistPublic

Description

Game crashes and error is displayed:

Out of Memory (0 KB requested)
footprint 1261895680 KB.
pages 81920 KB. {F27003} {F27004}

Details

Legacy ID
3643324583
Severity
None
Resolution
Open
Reproducibility
Always
Category
Campaign Episode 2: Adapt
Steps To Reproduce

Start Signal Lost mission.

Additional Information

I can save the game in previous campaign missions and I can save the game successfully in showcase missions. I don't know why it crashes only in Signal Lost.

System:
Dell Optiplex 780
Windows 10 Pro
Intel Core 2 Quad Core Q9400 @ 2.66GHZ
4GB RAM
AMD Radeon HD 7700 (Driver: 15.200.1062.1004)

Event Timeline

ibjclark edited Steps To Reproduce. (Show Details)Sep 9 2015, 9:23 PM
ibjclark edited Additional Information. (Show Details)
ibjclark set Category to Campaign Episode 2: Adapt.
ibjclark set Reproducibility to Always.
ibjclark set Severity to None.
ibjclark set Resolution to Open.
ibjclark set Legacy ID to 3643324583.May 8 2016, 12:41 PM
Adam added a comment.Sep 10 2015, 8:34 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

Please see attached RPT and BIDMP files. No MDMP file listed in crashdump folder.

Adam added a comment.Sep 11 2015, 9:11 AM

Could you please check your page file if its big enough?

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Pagefile size:
C:\ 4987-10087MB
E:\ None
F:\ System Managed (was at none. Set to System managed 9/11/15.)

Not sure what the page file size is required for Arma III? If pages required is equal to out of memory error pages # then 81920KB=81MB then I have more than enough.

If page file size needed is = to footprint size on out memory error then 1261895680KB = 1261.89GB which no one has for ram or pagefile. I mean who has a terabyte of HDD to RAM allocation? I don't think Windows allows page files that big?

In addition I'm able to save in previous campaign missions and showcase missions.

Any update? I haven't heard back from you in a while.