Page MenuHomeFeedback Tracker

Game crashes randomly with weird errors/
Assigned, WishlistPublic

Description

The instruction at 0x0000000000BD33A7 referenced memory at 0x0000000000E0. The memory could not be read. I get this and sometimes other errors like this and it makes the game close to unplayable.

https://www.dropbox.com/s/4oy5imzudpzjl9s/ArmaReport_Log_20150914T202738_Douglas.zip?dl=0

^^^^^^ arma report log

My CPU,GPU and Ram are not overclocked.

Details

Legacy ID
3452514561
Severity
None
Resolution
Open
Reproducibility
N/A
Category
Game Crash

Event Timeline

MinePwns set Category to Game Crash.Sep 13 2015, 11:52 PM
MinePwns set Reproducibility to N/A.
MinePwns set Severity to None.
MinePwns set Resolution to Open.
MinePwns set Legacy ID to 3452514561.May 8 2016, 12:42 PM
MinePwns edited a custom field.
Adam added a comment.Sep 14 2015, 8:59 AM

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!