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ArmA 3 Crashes since 1.50 on Spawn with Modded Content
Closed, ResolvedPublic

Description

When running the Altis Life Framework with a custom map or mission, we use three sides

  • BluFor (Law Enforcement)
  • Civilian
  • Independant (Medical Services)

When a player spawns using the custom spawn menu on the BLUFOR Side, the player can spawn and play with ZERO issues.

When a player spawns using the custom spawn menu on the INDEPENDENT Side, the player can spawn and play with ZERO issues.

When a player spawns using the custom spawn menu on the CIVILIAN Side, the player can not ALWAYS spawn and games frequently crash with a memory allocation issue.

This issue started in SitRep 1.50, we resolved this by reverting back to 1.48, however the 1.48 Legacy Code has been disabled, now leaving a lot of Life Servers in a mess.

{F27147} {F27148} {F27149}

Details

Legacy ID
3787631545
Severity
None
Resolution
Fixed
Reproducibility
Sometimes
Category
Game Crash
Steps To Reproduce
  1. Join Server
  2. Join Civilian Side
  3. Select spawn location
  4. Game Crashed.
Additional Information

ModPack Location: http://74.91.123.22/download
Server IP: 74.91.123.22:2302

Included latest RPT File with CRASH included.

Event Timeline

TheOnlyLupo edited Additional Information. (Show Details)
TheOnlyLupo set Category to Game Crash.
TheOnlyLupo set Reproducibility to Sometimes.
TheOnlyLupo set Severity to None.
TheOnlyLupo set Resolution to Fixed.
TheOnlyLupo set Legacy ID to 3787631545.May 8 2016, 12:50 PM
TheOnlyLupo edited a custom field.

UPLOADED: ss+(2015-09-29+at+05.55.42).png [^] (10,436 bytes) 2015-09-30 18:56

  • This is the memory error that is causing the game to crash on spawn ...
  • Is this something to do with BIS_MP?

UPLOADED: ss+(2015-09-29+at+05.58.13).png [^] (67,257 bytes) 2015-09-30 18:58

  • I gave these instructions to some of my players and this has prevented the game from crashing for "SOME" People, however ... long periods of gameplay have not been tested.
  • Will submit a new note with results after they have been tested on a wider audience.

This issue has been confirmed on the following operating systems:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
  • Mac OS X

Note (0099620) is now OBSOLETE

  • The instructions given had no positive effect for players.

Yep it appears that all Life Modded servers were effected by this.

Can we get an update on this seems to be a big problem with all Modded Life servers

Adam added a comment.Oct 1 2015, 8:27 AM

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

Hello Adam i am with TheOnlyLupo and i will reply for him as he is asleep right now this is the log file we got from it https://www.dropbox.com/s/60f8d2eh5rftp9h/Arma3Launcher_Log_20151001T064233_MrBoolean.zip?dl=0

My current paging file is 13026MB, and it is set to automatically allocate space.

We are able to run any EXE if it means fixing this issue faster

Adam added a comment.Oct 1 2015, 9:49 AM

Thanks! Unfortunately the log file you have provided does not contain the files we need. I will try to reproduce the issue on your server later today.

I have also retrieved the file you requested - Apologies, was fast asleep.

https://www.dropbox.com/s/8j4wv8hnjq22c9o/ArmaReport_Log_20150930T074903_TheOnlyLupo.zip?dl=0

So was there a solution for this problem. We are having the same issue.

What's up Tensta! Nerds having the same issue? No fix yet.

Adam added a comment.Oct 1 2015, 10:59 AM

For some reason i cannot download the mod pack file from the http://74.91.123.22/download could you please upload it elsewhere? Thanks!

Not anymore in Nerds. Working at CG nowdays.

Adam I am from a different community but I can give you our modpack and you can come test over here if you want.

edit. Here is our repo link http://repos.criticalgaming.org/download/.a3s/autoconfig
Server 1 IP: 69.197.17.121:2545 and pw: hello

Adam added a comment.Oct 1 2015, 11:18 AM

Sure, could you please attach the link for the mods? Thanks!

@Adam - I'm w/ the original reporters of this issue, and I've given you my launcher files

If you can contact me on skype - mrbooleansts
Or join Afterlifes teamspeak, 63.251.20.99:39840

I've already been doing a bunch of digging and have a good idea what's causing this.

I've also got bidmps for you

I added the repo link where you can download the mod pack

http://repos.criticalgaming.org/cg.zip

There is a direct download to our mod pack.

Server 1 IP: 69.197.17.121:2545 and pw: hello

Adam added a comment.Oct 1 2015, 2:14 PM

Successfully reproduced the issue thanks to MrBoolean! Issue is now awaiting fix.

Is there anything we can do to stop it for now? a little light on the subject would be great.

Adam added a comment.Oct 1 2015, 3:01 PM

Would it be possible to get the server files required for starting our own server? So we can try reproducing it on our internal version.

sure, contact me on:

REMOVED and I will respond with our server files, sql and mission.

Or can we have your GITHUB information in which we can give you our latest files?

Adam added a comment.Oct 1 2015, 3:17 PM

I will contact you shorty :)

We can provide you with server side files also - However if Koil is providing you with them, that's fine, most of these servers use the same(ish) server side files anyway.

Thank you for your assistance so far Adam.

Adam added a comment.Oct 2 2015, 10:48 AM

Managed to get Altis Life server running. I will keep you updated.

redeye added a subscriber: redeye.May 8 2016, 12:50 PM

Has anyone else had issues with their ESU slots? The only ones that work are cop slots for me!
My Error report thingy: http://puu.sh/kvIyF/8e5945ebea.zip

yes independent has problems too

viZeax added a subscriber: viZeax.May 8 2016, 12:50 PM
viZeax added a comment.Oct 2 2015, 3:41 PM

How can i fix the Cx0000005 STATUS_ACCESS_VIOLATION problem?

Adam, do you mean you have got altis running on Lakeside Map ? I am confused.

Did use the A3L files on all other maps and it worked fine. Even the Applegate_Lake map with no issues. Must be somewhere in the Lakeside Map?

Its map / marker related, move everything from off the map onto the map and its a fix.

PS, Adam called me Shorty.

Fixed on my side as well Easiest fix ever

Working on our end now, thank you very much.

Top fix - Good work guys.

Adam, thank you for the assistance.

viZeax added a comment.Oct 3 2015, 5:22 PM

Can someone explain me the fix of koil ipolazia. I dont understand it.

PS: Im from germany

viZeax all the hidden map markers tht are off the map on debug move it onto the map .Everything on debug not inside the lake side map like hidden icons etc drag them onto map .i dont know how to make it more understanding than that hope u fix it

This comment was removed by Pennyworth.
viZeax added a comment.Oct 3 2015, 7:16 PM

Thank you!!!

Adam added a comment.Oct 5 2015, 11:59 AM

Would it be possible to get some simple repro for the issue?
ALso does it happen only on lakeside or altis / stratis is affected too?

I did try it on Altis a few days ago, and if ran fine with no problems

Adam added a comment.Oct 6 2015, 11:42 AM

Would it be possible to get a simple repro for the issue on the custom map?

Yes ADAm IF you come one my Teamspeak or Add me on skype/Steam i can get a repro for u teamspeak Afterliferp.com Steam johny305 skype johny.acosta1

Adam added a comment.Oct 19 2015, 1:55 PM

Issue is fixed on devbranch.

Adam added a comment.Oct 20 2015, 12:52 PM

COuld you please try reproducing the issue on devbranch?

This comment was removed by Pennyworth.