Hello chanceler.
Have you used the in game report function? Please do so if you encounter this in the future in case you havent.
Regards,
Geez
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Wed, Jan 8
Hello Robbietay99.
Unfortunately this is a FROZEN type of dump which does not lead us towards a cause of crashes. Do you by any chance run any modified files? And does the crashing persist if you remove these?
Regards,
Geez
Hello DLAnas8850.
Can you try to do a clean install of your GPU drivers? Also run sfc/Scannow to check your OS for any corrupted files/installations.
Resolved for 1.27
Hello AwFam.
Is there any sort of error message? Also have you tried to clean install all your drivers and ran sfc/scannow to make sure there are no corrupted files/installations in your OS?
Regards,
Geez
Hello Dorka7.
Please try to reinstall your visual c++ redistributable.
Regards,
Geez
Hello DLAnas8850.
Please click on "Show details and prepare report" and upload the generated archive to this ticket.
Regards,
Geez
Thank you for the report KylianDB.
This is a known issue that is being investigated with AMD.
Regards,
Geez
Hello Dragonlotion.
Please provide your player ID. Also, please use Xbox specific form next time you are reporting issues on xbox.
Regards,
Geez
Hello LBmaster.
Can you please provide more detailed info or repro steps? We did not find any issues on our end but it is possible we have followed different steps than you.
Regards,
Geez
Tue, Jan 7
In such case any information in regards to the glitch would be useful so we can produce said glitch on our end so we can patch it and it can be no longer used.
Hello PR9INICHEK.
Can you please provide repro steps and/or more detailed information as how to produce this issue?
Hello DLAnas8850.
Please describe your problem in English language.
If you experience any crashes, please click on "Show details and prepare report" and upload the generated archive to this ticket. Do not forget to include detailed information under which circumstances did you experience this issue.
Regards,
Geez
Hello byNautiic.
I cannot answer any questions regarding to our internal processes.
Regards,
Geez
Hello javallone.
This seems to be caused by HDR.
Potential fix would be disabling HDR in your console setting.
Regards,
Geez