Please provide the following when creating the Ticket:

Game Version number: 1.2.1.169
Modded?: No (Yes/No)
If modded, please list the mods:

Issue Description: If you join a match for the first time and hover over a team, then use RB / LB buttons on the controller to view the faction players, nothing will happen if you then press "join" faction.
If you move the left thumbstick to the left, it fixes this and you can then select "join".