Hello abm314ss.
Can you please provide us with the following information?
- Queries
- Arma 3 Activity
- All Stories
- Search
- Advanced Search
Advanced Search
May 14 2024
Thank you, we will investigate with BattlEye.
Regards,
Geez
Thank you, we will investigate with BattlEye.
Regards,
Geez
Hello Haas.
Can you please send us your CE configuration file?
Regards,
Geez
May 13 2024
Were there any other performance/lag issues noticeable on the server at the time of the occurrence?
Hello monteUA.
Are you using Rivatuner or similar app by any chance? As it seems to be caused by that.
Regards,
Geez
Hello Kiggysoldier79.
This feedback should be provided to the mod creator. We did not create this mod.
Hello everyone.
We are aware of the problem and are looking into solutions, however, the basic approach of suspension per device cannot just be copied to individual user bans.
Regards,
Geez
Hello Kyrasq.
Can you please upload a video of the issue? As we are having trouble reproducing it on our end.
Regards,
Geez
Hello ohok.
Does this still persist after restarting the game/console?
Regards,
Geez
Hello carlosl.
This is a known issue. Unfortunately I cannot provide any estimates as to when this will get fixed.
Regards,
Geez
Thank you, we will investigate with BattlEye.
Regards,
Geez
Hello blef124.
Please contact https://www.battleye.com/contact/ directly as they are responsible for hack detection and ban administration.
Regards,
Geez
Also please click on "Show log and prepare report" and upload the generated archive to this ticket.
Hello Kazuko.
Can you please provide a dxdiag file from your computer?
Hello Damca.
What is the server name/IP of the server you have experienced this on? Does this occur on official servers as well?
Hello Andee.
This issue has been resolved for the 1.26 update.
Regards,
Geez
Thank you, we will investigate with BattlEye.
Regards,
Geez
Hello everyone.
No fix has been deployed yet for this problem (nor it has been announced anywhere that the issue has been fixed). We understand your frustration but this is not a simple fix and we are working hard to get it deployed as soon as possible. Please refrain from spamming the ticket as it will not hasten the process.
Regards,
Geez
Resolved for the 1.25 stable update.
Regards,
Geez
Hello jarvisjenkins61.
Can you please try to produce this on the experimental version as well?
Regards,
Geez
May 10 2024
Also can you please provide us with the following information?:
- any overclocking on CPU?
- any overclocking on the GPU?
- what PSU are you using? Do you have sufficient headroom to cope with power surges from the GPU/CPU?
- and do you experience this in any other game as well?
Hello flashy.
Can you please try this on Experimental version as well?
Resolved for the 1.25 stable update.
Regards,
Geez
Resolved for the 1.25 stable update.
Regards,
Geez
Resolved for 1.26 update.
Thank you for your extensive report MilesDownshur.
I will forward this to the devs for consideration.
Regards,
Geez
Resolved for 1.26 update.
Thank you, we will investigate with BattlEye.
Regards,
Geez
Thank you Turnvater.
We are aware of this problem and it is scheduled for a fix.
Regards,
Geez
May 9 2024
Hello trunkmonkey98695.
Has an error message popped up? Were you able to save the report and if so, can you upload the generated archive here?
Hello Mccc2.
Please include the following information:
- Game Version number:
- Modded?: (Yes/No)
- If modded, please list the mods:
Hello again.
Can you also upload the ArmaReforgerSteam_2024-05-05_23-30-42.mdmp file please?
May 7 2024
Hello balinof.
Currently we are unable to determine the cause. It is possible that some of the game data could be corrupted. Would it be possible for you to run the game verification in Steam and make sure Steam cloud sync is disabled?
Regards,
Geez
Hello CamelCase.
The system settings dmp does not appear to be any dump file that DayZ uses or produces. The second archive has RPT files but they do not mention any crash occurring.
Are you sure you are saving the archive correctly by clicking "Show details and prepare report" when the crash occurs?
If there is no error popup and the game freezes/shuts down and does not create any dump files, then unfortunately there is nothing for us to go on as we need the game mdmp to analyse the possible cause. Also if the problem is occurring as described, We suggest to check your drivers and software to make sure everything is up to date and nothing is corrupted.
Resolved for the 1.25 stable update.