Please stop duplicating issues. Thanks.
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May 10 2016
Hello, please report issues in english.
Hello, this line pops up in your every .RPT
DX11 error : Cannot create DX11 device : DXGI_ERROR_UNSUPPORTED
This error is mostly caused by outdated GPU drivers / Outdated DirectX. Try updating your GPU Drivers / DX and see if that does the trick.
Thanks!
not a bug.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, could you please try reproducing the issue without using system allocator and mods? Thank you.
Heya! You might have noticed that the issue is assigned. That means we have taken a look at the issue and analyzed the crashdump files! Our programmers are currently investigating the analyzed information from the dump files to find a fix for this issue.
Please try switching to devbranch. Issue should not be present there. Thanks!
EDIT: Only concerns the startup error.
Try disabling the system allocator. Thank you
Could you please check this folder
C:\Users\<Name>\AppData\Local\Arma 3
For .mdmp and .bidmp files?
If you find them can you please attach them to this ticket? Thank you!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Would you please upload the crashdumps from current version? Thanks!
Hey, thanks for testing! We are gonna need .bidmp,mdmp and RPT files located here C:\Users\<Name>\AppData\Local\Arma 3\
Thanks!
So the issue is only happening when mods are used?
Is the issue reproducible without mods?
No, Sector control is not official content of Bohemia Interactive and as such we cannot help you. Try contacting the person that made the gamemode. Sorry for any inconvenience.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Try removing the launch parametres and see if the issue persists. Thanks!
Hey, thanks for the dump files. We are currently still analyzing the issue you are experiencing. Thank you for your patience.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Thanks those are the correct files.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Fixed on devbranch.
Thanks for the reports our programmers will take a look
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Does the issue happen without mods too?
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Is your hardware overlocked (CPU,GPU and RAM mainly)
Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Try removing the maxmem parameter from your server. Thank you.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
This issue is most likely caused by mismatch of data. Could you try verifying your game cahce?
Can you please try running your steam as admin?
Is the issue reproducible without mods?
Can you try reproducing the issue without using the system allocator? Thank you!
Hello, can you please try reproducing the issue without using the System Allocator? Thank you.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
As designed
Hello, we were unable to reproduce the issue. Could you please provide more info if you have some? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Resist and Deliverance are not campaigns made by Bohemia Interactive. Are you experiencing low performance on official content?
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Try disabling mods and see if your game crashes. Thanks.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Try disabling mods and see if that fixes your issue.
Hello,
thank you for the response. However, we cannot determine what exactly caused your server to crash. It is necessary you tried to run your Arma without any mods. If the crashes still happen then, please send another crashdumps.
If the crashes stop (on Arma without mods), please try to activate mods one by one until you find out which one causes the crashes.
Mods are not official content from Bohemia Interactive and it is very likely that the CTDs you are experiencing are caused by collisions between two or more mods.
Please let us know, thank you.
Try disabling the -maxVRAM parameter.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Could you please after the download is done verify your game cache? You can do this by following these steps that are found here:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Thank you!
Not a bug. You might need to add -filepatching to your startup parameters to join some servers.
the bidmp and mdmp files are missing could you please navigate to this folder
C:\Users\<Name>\AppData\Local\Arma 3\
and attach them? Thanks.
Try reproducing the issue without using any mods. Thanks.
Could you please use our memory allocator and then attach the new dump files made on our memory allocator? Also try reproducing the issue without mods. Thanks.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Issue will be fixed on devbranch tomorrow.
Could you please attach crashdumps that are made on vanilla version of the game as you said it crashes with / without mods? Thanks.
Fixed on devbranch.
As designed.
My game does not crash upon executing the code you have attached. Can you please check again? Thanks!
Try reproducing the issue without any mods running thank you.
Could you please attach your dump files? They cna be found here
/home/<user>/.local/share/bohemiainteractive/arma3/AppDataLocal/Arma 3
Thanks!
No, the files are not hidden. Next time it happens please do not close the game immediately so the dump files can generate. Thank you!
It seems that .bidmp .mdmp files are missing. Could you please attach them they are located in: C:\Users\<Name>\AppData\Local\Arma 3\. Thank you!
What kind of GPU do you have? Also what is the version of your GPU Drivers. Try switching your monitors in options of X Server and in System options. Thank you.
The issue you are experiencing is most likely caused by your User Data (Corrupted,damaged etc.) or there is conflict between configs and classes which causes your data to get corrupted.
Is this only happening while playing modded version of the game or happens on vanilla version of the game too?
Could you please use different file sharing system? Thanks!
Please use a free file sharing service and upload the dump files there. Thank you.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Could you try playing on a different server? im seeing lots of weird stuff in RPT. Thanks.
Could you please disable mods and try it again? Thanks.
Try reproducing the issue without mods. Thank you.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
That sounds like a hardware issue. Check if everything is plugged in, check your temperatures etc.
Also post to some hardware forums as this is software bug tracker. Thanks.
Try disabling your mods and launching the game without them. Thanks.
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
ello,
thank you for the response. However, we cannot determine what exactly caused your game to crash. It is necessary you tried to run your Arma without any mods. If the crashes still happen then, please send another crashdumps.
If the crashes stop (on Arma without mods), please try to activate mods one by one until you find out which one causes the crashes.
Mods are not official content from Bohemia Interactive and it is very likely that the CTDs you are experiencing are caused by collisions between two or more mods.
Please let us know, thank you.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello, can you please attach files to the ticket that are located in
C:\Users\<Name>\AppData\Local\Arma 3\? Thank you.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hey, it seems the file has been removed from file dropper. Could you please upload it again? Thanks!
The ZIP file you have attached is corrupted. Can you please try uploading it again? Thanks!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!
Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.
How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.
Thank you.
It seems your game is using your integrated graphics card. Can you please check your video card driver settings? Thanks.
Hello,
thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.
Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes
Sorry for the inconvenience, have a nice day.
Try disabling your mods / addons and see if that fixes your issue.
Disable the mods and then try to launch the game again. Thank you.
Looks like you have custom addons running. Please disable them and then see if your game launches. Thanks
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!
The reports and dumps folder is empty. COuld you please attach the files again? Thank you!
Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?
Steps on how to export logs from ARMA 3 Launcher:
- Start ARMA 3 Launcher
- Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
- Drop down menu will appear
- Select: Prepare Arma Troubleshooting error and save those files
- A notification will pop up with the name of the generated file
Please note that the files might take a while to collect.
Attach the generated files to the ticket. If the files are too big please use some free file sharing service.
Also, please check if your page file is enabled and how big the page file is.
How to check your page file:
- Go to control panel
- Select System
- Select Advanced System settings in the left menu
- In the new popup window select Advanced and and Click settings under Performance
- New window will pop up. Select advanced again and check the Virtual memory tab
- The total paging file size for all drives number represents your page file size.
Lastly, Is your hardware overlocked (CPU,GPU and RAM mainly)
This helps us investigating your problem in a big way.
Thank you for your feedback!