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Game Crashes with errors
Assigned, WishlistPublic

Description

Every time I get into the game, it crashes anytime from 10 seconds to 10 minutes. {F26955}

Details

Legacy ID
3258411817
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

-I get into the game it the rror pops up every time

Event Timeline

CheetahKiller set Category to Game Crash.
CheetahKiller set Reproducibility to Always.
CheetahKiller set Severity to None.
CheetahKiller set Resolution to Open.
CheetahKiller set Legacy ID to 3258411817.May 8 2016, 12:39 PM
CheetahKiller edited a custom field.
Adam added a comment.Sep 7 2015, 8:29 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

Adam
Here are the two links for the error reports that were generated from the game. I apologize if this is not what you are looking for. I am very computer illiterate and mainly just play online games to stay connected with my friends. If you will have patience with me, then I will do every thing that I know how to provide you with the necessary information.

https://www.dropbox.com/l/b2aVFwlGCkO0qMpN0vuk5z
https://www.dropbox.com/l/Vce2pR4nhUJM5gv9hIwoSG

Adam added a comment.Sep 8 2015, 8:55 AM

Thanks those are the correct files.

That's good to know. Please let me know if there is anything else that you need from me

Adam
Can you please let me know of the status of the resolution.

Here is another file with different error as well:

https://www.dropbox.com/l/znoJG9OmS65xtEEVVr1LGu

Adam
Here is another file:

https://www.dropbox.com/l/QvEOljY3GLXq7uRtqi5bOq

Please advise as to how long it will be before I can use the game

Adam added a comment.Sep 30 2015, 12:30 PM

Hey, thanks for the dump files. We are currently still analyzing the issue you are experiencing. Thank you for your patience.

Adam
It has been over 2 months now and my game is still not working properly and over a month since I have received an update from you. This is beginning to get ridiculous. Please provide me with some sort of update. Here are the two most current crash files.

https://www.dropbox.com/l/s/rvbCYJAzAL4Cq3fPljxMIt

https://www.dropbox.com/l/s/cZsySfECFVawoxJ4Xypllp

Will you please help me with this issue, It lets me play on virtual trainer and the campaign but the issue only happens when joining an online server

Adam
I would really appreciate an update. I understand that work can be crazy, but this issue has been going on for over 3 months and you have yet to provide me with any information.