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Continuous memory error crashes
Assigned, WishlistPublic

Description

Game crashes to desktop before even loading the server, sometimes it works for a couple hours then crashes repeatedly. {F26944}

Details

Legacy ID
3589788250
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Additional Information

validating Arma 3 files in steam sometimes fixes it. Never for very long only a hour or 2.

Event Timeline

Pingstar edited Additional Information. (Show Details)Sep 5 2015, 7:26 PM
Pingstar set Category to Game Crash.
Pingstar set Reproducibility to Always.
Pingstar set Severity to None.
Pingstar set Resolution to Open.
Pingstar set Legacy ID to 3589788250.May 8 2016, 12:39 PM
Adam added a comment.Sep 7 2015, 8:49 AM

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!