Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi vigilvindex,

Good to hear that you managed to get out :) The team is aware of the issue, and it is scheduled to be fixed during development.

In case you experience any other problems in the future, please feel free to submit another ticket.

Regards,
JStewart

Hi evilerflea,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi Zhosa,

Good to hear that you managed to get out :)

In case you experience any other problems in the future, please feel free to submit another ticket.

Regards,
JStewart

Hi soliddanii,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi CharlieTango,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi Kurotaku,

Thanks for notifying us :) That stuck spot has already been filed internally so that it can get fixed.

Duplicate of #27464

Regards,
JStewart

Hi Xean,

Good to hear that you managed to get out :)

In case you experience any other problems in the future, please feel free to submit another ticket.

Regards,
JStewart

Hi johanhgg,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi ZZZXX11554,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi Halfcap,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello MrWhat4,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi carmont492,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello ZZZXX11554,

I'm not entirely sure if you mean that you have a stuck character. If you do, just send me a link to your Steam profile, and I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi raxto,

Thanks for putting this to our attention. We have notified the GSP (Vilayer) so that they can issue out a warning/suspension for that specific server owner.

According to the server hosting rules, the server admins can choose to have their servers turned off if they want to do so: http://forums.dayzgame.com/index.php?/topic/158966-dayz-standalone-server-hosting-rules-server-reporting/

Regards,
JStewart

Hello johanhgg,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character (your link did not take me to a profile). Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Pardon. Was out of commission for a while there. In case you experience any other problems in the future, please feel free to submit another ticket.

Regards,
JStewart

Hello EvilCbass,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi Volkom,

BattlEye bans (global bans) need to be disputed with BattlEye. Please contact them directly by using the following email address: support@battleye.com

Alternatively you can visit their website at: http://www.battleye.com/support.html

Thanks,
JStewart

Hi bobbyprd,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi Xilent,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi skulb,

Thanks for sending in your information. I can see by your character coordinates that you managed to get out. However, in case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi soliddanii,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello hhw1655,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please confirm which server your character is stuck on (ip + port number) since you have several characters across multiple servers.

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi Innvasion,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi cs_wolf,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi easedrop,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi Trith,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello Alex,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi EckeR,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello gazza1986,

Sorry to hear about your friend's trouble. If you send me a link to his Steam profile, I can move the character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send the Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi Haos,

Thanks for letting us know about that server. It does look like it has whitelisting enabled since I also constantly get kicked when trying to access the server. I've notified the GSP (Multiplay) so that they can take appropriate action.

Thanks,
JStewart

Hi nicksnak007,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello somejerk45,

Thanks for notifying us of the server. I've contacted the GSP (Gameservers) and asked them to handle the problem with the admins.

Thanks,
JStewart

Hi Magnum,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi MlgMeight,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi Iamspeedy1,

That sounds like you were hit by a desync spike or something of the sorts. I'll keep the ticket open so that you can add more info in case you find a set of repro steps.

Regards,
JStewart

Good to hear that you managed to get out :)

The issue of logging in underneath buildings is a known issue that is scheduled for a fix during development. I'll close this ticket for now, but in case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello Goib,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi Gluon,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi Micho,

Thanks for sending this across to us. I've submitted the links to the guys that investigate the hacks so that they can have a look at it.

Regards,
JStewart

Alright, I'll close out this ticket then. Thanks for getting back on the issue.

Zurvivalist - I'll have to ask you to create a new ticket so that it'll be a bit easier to handle support for your issue (you won't be able to attach files in this or other tickets for example).

Thanks,
JStewart

Just to see if it makes a difference; could you try copy/pasting the following into your DayZ.cfg file?

language="English";
adapter=-1;
3D_Performance=93750;
Resolution_Bpp=32;
Resolution_W=1920;
Resolution_H=1200;
winX=119;
winY=58;
winW=1793;
winH=1080;
winDefW=1793;
winDefH=1080;
refresh=60;
Render_W=1920;
Render_H=1200;
FSAA=3;
postFX=5;
GPU_MaxFramesAhead=4;
GPU_DetectedFramesAhead=1;
HDRPrecision=16;
lastDeviceId="";
localVRAM=2084237312;
nonlocalVRAM=2147483647;
vsync=0;
ssaoEnabled=0;
AToC=0;
SWLayersCount=128;
PipQuality=3;
PPAA=4;
Windowed=0;

Thanks for sending in the video. Could you try attaching a copy of your dayz.cfg file in here please?

The file should be located here: "C:\users\<username>\documents\dayz"

Hi ColdAtrophy,

Does this happen regardless of your graphics settings?

Regards,
JStewart

Hi 6strings,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi senatorselman,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi DeevoTe,

Thanks for sending us this info. I've tried looking up the server in the browser (remote tab) a couple of times since yesterday, but I haven't seen it online. I'll double check with Vilayer, but in the meantime, please do let us know if you see the server and the same behaviour since that would be three times that the admins would be warned then.

Regards,
JStewart

Don't worry :) Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello lucusm,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hello,

Thanks for sending us the information on that server. We've notified the GSP (Vilayer) so that they can warn the server admins.

Regards,
JStewart

Hello vatixerid,

In this case I would recommend that you contact the BattlEye support. You can reach them via the following email address: support@battleye.com

Regards,
JStewart

Hi dkseid,

Thanks for sending us the info on both the players as well as the server info. We'll have a look at both the profiles as well as the server logs and see what we can dig up on those players.

Regards,
JStewart

Hi Weyland,

Thanks as always for sending us the profile info, logs and video. We'll have a look at the player and see what the deal is.

Regards,
JStewart

Hi kingkull2112,

Thanks for sending across this profile info. We'll see what we can dig up on that player and of course take appropriate action according to what we find.

Regards,
JStewart

Hello siftco,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character (I get no results when searching Steam for pearcy10). Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Hi Nebulus,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

That's good news! In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

That seems to be a known issue that occurs when closing DayZ (the team already has the issue in hand).

In regards to the connection issue, there's not so much we can do to fix that from our end, I'm afraid. Something seems to be "disrupting" the connection on your pc. All I can really do here is send across a copy of the troubleshooting guide that the team made:

1. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

• Open
• Moderate
• Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm

Here are some additional tips that have helped many players improve their connectivity:

1. Make sure your router's firmware is upgraded the latest version (very important).
2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
3. Disable any firewall or other network filtering for the game.
4. Enable uPnP (universal plug and play) on your router.
5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
7. Contact your ISP and ask them what your DNS setting should be.

I wasn't so much thinking about faulty hardware, but there must be some odd setting on your pc that causes the problem since you have no issues when using your notebook, as you mention.

Hi Nymeouz,

Do you receive any messages from the BE command window or anything of the sort?

Regards,
JStewart

Hi,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi TeddyRiley,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello Holt,

Thank you for sending us your feedback regarding this issue. Unfortunately, this problem is a known issue that has previously been reported. The devs are aware of the problem related to character save loss and they'll be working on fixing it.

Closing as duplicate of #78.

Regards,
JStewart

Sorry, but there simply just does not seem to be an issue here. If I move around on servers or even server hop between servers, I don't see a global issue of loot not being present.

Hi Omega,

Do you have a couple of specific examples of servers (ip + port) where you experience this. With this info we can investigate further since this is not a global issue across all servers.

Thanks,
JStewart

Hi NBPone,

The SVD is spawning. However, it spawns at an extremely low rate.

Regards,
JStewart

Hello Feliplek,

Thanks for putting this to our attention. We'll see what we can dig up on the player and take appropriate action.

Regards,
JStewart

Hi Sprocket,

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Thanks. To begin with, could you try updating your hardware drivers and see if that helps? The drivers for your graphics card is dated 10/25/2013.

Hello PeppeGoodtimes,

To begin with, could you provide us with a dxdiag report please (a bit interested to see which graphics card you're using)?

Getting your DxDiag file:

1. Open the Start menu
2. Write "dxdiag"
3. Press enter
4. A window will open
5. Click "Save all information"
6. You will get a text file - that's what we need

Also, have you tried disabling shadows? (even if it removes the visual bug, there is still a bug we can file)

Thanks,
JStewart

Hi Animal451,

Since nothing is really finalized yet, this will most likely change in the future. For now though, the "lifetime" once placed on the ground will stay as is.

Regards,
JStewart

Double post #27862

The note in the Status Report (http://dayz.com/blog/status-report-15-sept-15) reads:

• Base Objects (Tents, Ammo Canisters, Protector Cases, Barrels, Vehicles) have a 45 day lifetime. This will eventually move to 7 days once systems are in place for intuitive lifetime refresh.

So, right now the lifetime is 45 days.

Hi Basy40,

Thanks for sending across your server info. We'll have a look at the Vilayer servers and see if it is indeed specific for their servers.

Regards,
JStewart

alright, thanks J4se0wns!

Hi J4se0wns,

In order to investigate a bit further, do you by any chance have the server ip + port numbers for the server on which you had your tents/truck?

Regards,
JStewart

Hi UmutKY,

Thanks for putting this to our attention. If you have extra info on this, please feel free to send it across to our support@dayz.com email address. Then we can ask the team to investigate.

Thanks,
JStewart

Thanks for sending in that info. Your character has now been removed from the stuck spot (which will be filed internally). In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hello Arhelka,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character (and report the location of the stuck spot). Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

Alright, I'll close the ticket then :) In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

Hi,

Have you tried checking the following?

Control Panel > Hardware and Sound > Sound(Manage Audio Devices) > Recording. Right click your microphone, and click "Set as default communication device".

Restart DayZ and see if it works.

Regards,
JStewart

In that case I would recommend that you contact BE's support in order to investigate why that .dll file would kick you from the game. You can contact BE directly by using the following email address: support@battleye.com

Unfortunately, this is something that we cannot fix from our end. Please refer to the network troubleshooting guide below:
Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

• Open
• Moderate
• Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm

Here are some additional tips that have helped many players improve their connectivity:

1. Make sure your router's firmware is upgraded the latest version (very important).
2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
3. Disable any firewall or other network filtering for the game.
4. Enable uPnP (universal plug and play) on your router.
5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
7. Contact your ISP and ask them what your DNS setting should be.

Direct Connection:
If you are still having issues connecting to the online servers after trying the above steps, try connecting your broadband modem directly to the console or PC you are playing the game on. This can help determine if the issue is related directly to the router or another source.

Alternatively, you can try out the following steps:

1. Hold down your Windows key and press R.
2. Type in "cmd" (without quotation marks) and hit Enter.
3. Type in "netsh winsock reset" (without quotation marks) in the command window and hit Enter.
4. Restart your pc as/if prompted by the cmd window.
5. Launch DayZ.

If this does not solve the problem, here's a suggestion that is a bit more drastic. Please be aware though; you might have to reinstall your other Steam games afterwards:

1. Move the entire "C:\Program Files (x86)\Steam\SteamApps" folder to your desktop. Your "SteamApps" folder should now be at the following location: "C:\Users\<username>\Desktop\SteamApps".
2. Move the "DayZ" folder out of the "C:\Users\<username>\Desktop\SteamApps\common" folder and subsequently delete the "DayZ" folder.
3. Uninstall Steam while making sure the "SteamApps" folder is still on your desktop.
4. Restart your pc.
5. Install a new version of Steam.
6. Go to the new "C:\Program Files (x86)\Steam\SteamApps" folder.
7. Move everything inside the old "SteamApps" folder on your desktop to the new "C:\Program Files (x86)\Steam\SteamApps" folder.
8. Install DayZ again.

Have you tried logging on Steam and playing with your account from a different pc and internet connection?

Hi CaptainM00g,

If it's an "intermittent" issue, then there's not so much we can do from our end.

Do you have anti-virus that might interfere with the connection?

Regards,
JStewart

Hi d4rk,

Which type of backpack did you drop on the ground?

Regards,
Jstewart

Ouch! Not bad indeed :D

I'll close the ticket as mentioned, but feel free to submit a new ticket if you run into any other issues.

Regards,
JStewart

Hi joma126,

Do you mean after a server reset or after a persistence reset?

Regards,
JStewart

Hi goanna,

Dupe reports aside, please have a look at the latest status report for a list of lifetime values on items: http://dayz.com/blog/status-report-15-sept-15

Hi Haos,

Thanks for putting this to our attention. We got in contact with Vilayer, and what they told us is that the server has already been suspended until the server admin replies to their requests.

I would suggest that you keep the ticket open with Vilayer. In case the admins persist in keeping up the ban, please feel free to let us know.

Regards,
JStewart

Hello bumbumbum,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can reset your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Also, please let me know which server your character is stuck on (ip + port number).

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,
JStewart

No problem at all :) Feel free to submit a new ticket in case you run into any other issues.

Regards,
JStewart

Hi wilbur99,

Can you confirm if you have unpacked any ammo?

Regards,
JStewart

Hello daian115,

Thank you for sending us your feedback regarding this issue. Unfortunately, this problem is a known issue that has previously been reported.

Closing as duplicate of #18206.

Regards,
JStewart