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Oct 17 2016

JStewart changed the status of T120581: Stuck under building. from New to Need More Info.

Hello Zzims,

Oct 17 2016, 1:08 PM · DayZ
JStewart closed T120509: ''Connection to host has been lost'' error logging into public hives as Resolved.
Oct 17 2016, 1:06 PM · DayZ
JStewart added a comment to T120509: ''Connection to host has been lost'' error logging into public hives.

There's not really anything you can do on your side. It's basically a bug in the character database that the dev team has to fix during development. I'll close this ticket for now, but in case you run into any other issues, please feel free to submit a new ticket.

Oct 17 2016, 1:06 PM · DayZ

Oct 14 2016

JStewart closed T120520: My Characters on 1st Person Public Hive and 1st/3rd Person Public Hive are the same. as Resolved.

That's good to hear. I'll close the ticket as requested.

Oct 14 2016, 2:58 PM · DayZ
JStewart added a comment to T120509: ''Connection to host has been lost'' error logging into public hives.

This does seem to have been connected to the character data. We have tried killing that character, so please try and see if you can log on with a fresh spawn without issues.

Oct 14 2016, 2:57 PM · DayZ

Oct 10 2016

JStewart changed the status of T120520: My Characters on 1st Person Public Hive and 1st/3rd Person Public Hive are the same. from New to Need More Info.

Hello garr3tt,

Oct 10 2016, 4:35 PM · DayZ
JStewart added a comment to T119172: Stuck under headquarters building in Tisy military base.

I just logged out under the base as well.. This bug isn't patched yet? Can you move me as well?

Oct 10 2016, 4:15 PM · DayZ
JStewart changed the status of T120509: ''Connection to host has been lost'' error logging into public hives from New to Need More Info.

This might be related to the data for your public hive character. If you send me a link to your Steam profile, I'll be happy to take a look at it.

Oct 10 2016, 4:13 PM · DayZ

Oct 3 2016

JStewart closed T120441: Log Out In House, Login Under It. as Resolved.

Thanks for contacting us on this issue. The team is aware of the issue and will make sure to fix this during development of course. In case you find yourself stuck without any means of escaping, please feel free to submit a new ticket and we'll have a look at your character.

Oct 3 2016, 3:20 PM · DayZ
JStewart closed T120421: Stuck under a building as Resolved.

Closing ticket then. In case you run into any other issues, please feel free to submit a new one and we'll have a look.

Oct 3 2016, 3:18 PM · DayZ
JStewart closed T120309: Server crashes when joining on certain character as Resolved.

Good to hear. I'll close the ticket then, but just let us know if you run into any other issues.

Oct 3 2016, 3:17 PM · DayZ

Sep 26 2016

JStewart added a comment to T120309: Server crashes when joining on certain character.

We've had a look at the character data, and it the problem seems to be related to the bipod attached to your M4A1. We have "killed" the character in focus since it was not possible to edit the data attached, so do you have time to check and see if you can log on with a fresh spawn please?

Sep 26 2016, 4:41 PM · DayZ

Sep 21 2016

JStewart changed the status of T120309: Server crashes when joining on certain character from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll check your character data and see what the deal is. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Sep 21 2016, 1:56 PM · DayZ
JStewart closed T120304: Character Stuck under building after log out. as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Sep 21 2016, 1:55 PM · DayZ

Sep 16 2016

JStewart closed T120209: Stuck in Room without doors as Resolved.

Alright, thanks for the info. I'll close the ticket for now then, but in case you encounter any further problems, please feel free to submit a new ticket.

Sep 16 2016, 2:33 PM · DayZ
JStewart closed T120275: I logged out in a house, now I am under it as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Sep 16 2016, 2:32 PM · DayZ
JStewart closed T120262: Stuck in a pond on a tree on the west side of Green Mountain as Resolved.

Hi l4ou,

Sep 16 2016, 2:30 PM · DayZ
JStewart closed T120110: Server Restarts When I Join as Resolved.

Alright, I'll close the ticket for now then. In case you encounter any further problems, please feel free to submit a new ticket.

Sep 16 2016, 2:24 PM · DayZ
JStewart changed the status of T120234: Stuck In Tisy Base from New to Need More Info.

Hi FatPanda0827,

Sep 16 2016, 2:24 PM · DayZ

Sep 12 2016

JStewart added a comment to T120110: Server Restarts When I Join.

This might have had to do with your inventory (the bipod specifically). We have tried killing that character, so do you have time to check if you can log in now with a fresh spawn and see if all is well?

Sep 12 2016, 12:26 PM · DayZ

Sep 9 2016

JStewart changed the status of T120218: connection with the host has been lost (killing server) from New to Need More Info.

Hello citrinase,

Sep 9 2016, 6:02 PM · DayZ
JStewart closed T120221: Stuck in some rocks as Resolved.

Hi Hoofygonglaird,

Sep 9 2016, 12:16 PM · DayZ

Sep 8 2016

JStewart changed the status of T120209: Stuck in Room without doors from New to Need More Info.

Hello rdawg789,

Sep 8 2016, 1:16 PM · DayZ

Sep 6 2016

JStewart closed T120176: I am stuck underground in Tisy MB as Resolved.

Hi BaconSlab,

Sep 6 2016, 5:35 PM · DayZ

Aug 30 2016

JStewart added a comment to T120110: Server Restarts When I Join.

Thanks a lot! We'll check your 3rd person character from the public hive and see what the deal is.

Aug 30 2016, 3:06 PM · DayZ

Aug 29 2016

JStewart changed the status of T120110: Server Restarts When I Join from New to Need More Info.

Hello SeeJay_DZ,

Aug 29 2016, 1:35 PM · DayZ

Aug 25 2016

JStewart closed T120051: Stuck inside a house as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Aug 25 2016, 2:00 PM · DayZ

Aug 24 2016

JStewart changed the status of T120051: Stuck inside a house from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Aug 24 2016, 11:05 AM · DayZ

Aug 23 2016

JStewart changed the status of T120041: player stuck on rock pile on cherno docks from New to Need More Info.
Aug 23 2016, 4:45 PM · DayZ
JStewart added a comment to T120041: player stuck on rock pile on cherno docks .

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Unfortunately, it's not possible to do a search via the guid.

Aug 23 2016, 4:45 PM · DayZ

Aug 22 2016

JStewart closed T119988: Character Stuck as Resolved.

Hi mrshagg,

Aug 22 2016, 2:58 PM · DayZ

Aug 18 2016

JStewart closed T119899: No Hunger or Thirst on DayZ Private Hive Server as Resolved.

Hello XandirStein,

Aug 18 2016, 3:27 PM · DayZ
JStewart closed T119867: Under house after login as Resolved.

Alright, I'll close the ticket then, but in case you experience any other problems in the future, please feel free to submit another ticket.

Aug 18 2016, 3:25 PM · DayZ

Aug 12 2016

JStewart added a comment to T119867: Under house after login.

173.199.94.41:2302

ID is 0Tek

Aug 12 2016, 12:10 PM · DayZ

Aug 11 2016

JStewart closed T119871: Under house after maintenance as Resolved.

Hi acexluke,

Aug 11 2016, 2:09 PM · DayZ

Aug 10 2016

JStewart changed the status of T119867: Under house after login from New to Need More Info.

Hello 0Tek,

Aug 10 2016, 9:59 AM · DayZ

Aug 9 2016

JStewart closed T119790: Stuck in log while in pond as Resolved.

Thank you, I got the steamID by looking up your profile. All should be good now, but in case you encounter any further problems, please feel free to submit a new ticket.

Aug 9 2016, 11:32 AM · DayZ

Aug 8 2016

JStewart changed the status of T119790: Stuck in log while in pond from New to Need More Info.

Hello Bine,

Aug 8 2016, 2:30 PM · DayZ
JStewart closed T119735: spawning under the house as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Aug 8 2016, 2:02 PM · DayZ

Aug 3 2016

JStewart changed the status of T119735: spawning under the house from New to Need More Info.

Hello lolstar999,

Aug 3 2016, 3:47 PM · DayZ

Aug 1 2016

JStewart closed T119662: DayZ Forums as Resolved.

Thanks for the feedback on this guys. I'll let IT know about what might be an issue with IE and see if it's something on our end that they can fix.

Aug 1 2016, 4:44 PM · DayZ
JStewart closed T119695: Dayz Forums down 503 error as Resolved.

Hello Sneakydude,

Aug 1 2016, 4:42 PM · DayZ
JStewart closed T119167: Server not responding (any server) as Resolved.

That's good to hear. Thanks for getting back to us on that issue :)

Aug 1 2016, 12:04 PM · DayZ

Jul 29 2016

JStewart changed the status of T119662: DayZ Forums from New to Need More Info.

Sorry to hear about the trouble. Have you by any chance tried flushing your cache files/deleting your internet history, or tested via a different browser for example?

Jul 29 2016, 4:02 PM · DayZ

Jul 28 2016

JStewart added a comment to T119595: DayZ Massive problems with 0.60, need help..

Thanks for sending in that link. I can see that you have a total of 6 characters where one of them is created on the public hive for 3rd/1st person servers.

Jul 28 2016, 3:21 PM · DayZ

Jul 26 2016

JStewart changed the status of T119595: DayZ Massive problems with 0.60, need help. from New to Need More Info.

Sorry to hear about your trouble. To begin with, if you send me a link to your Steam profile, I'll make sure to check if the root cause is in your character data. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 26 2016, 4:28 PM · DayZ
JStewart closed T119591: Stuck in House as Resolved.

As requested, your regular server character has now been moved. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 26 2016, 4:25 PM · DayZ

Jul 25 2016

JStewart closed T119570: Stuck inside a house as Resolved.

Good to hear that you managed to get out :)

Jul 25 2016, 12:03 PM · DayZ
JStewart closed T119563: I'm stuck into a house as Resolved.

All good then. Feel free to contact us again in case you run into any other issues.

Jul 25 2016, 12:01 PM · DayZ
JStewart closed T119562: stucking charakter as Resolved.

Alright, I'll close the ticket as requested. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 25 2016, 11:59 AM · DayZ
JStewart closed T119316: Can't join any servers as Resolved.

No problem at all :)

Jul 25 2016, 11:59 AM · DayZ

Jul 22 2016

JStewart closed T119478: Stuck inside house above Balota Airfield as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 22 2016, 4:12 PM · DayZ
JStewart closed T119522: Bug as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 22 2016, 4:04 PM · DayZ
JStewart added a comment to T105692: Your character was unable to be loaded and has been reset.

Of course, which of your characters needs a reset?

Jul 22 2016, 4:02 PM · DayZ

Jul 21 2016

JStewart added a comment to T119529: Overheating characters.

That would be excellent :)

Jul 21 2016, 5:14 PM · DayZ
JStewart added a comment to T119529: Overheating characters.

Also, if you by any chance have the option of recording the whole process of going from a normal state to hyperthermic (not just showing the hyperthermic state), then that would of course be much appreciated.

Jul 21 2016, 5:00 PM · DayZ
JStewart changed the status of T119529: Overheating characters from New to Need More Info.

Thanks for contacting us regarding this subject. We can see that the server date is set during the summer, so it would by nature be a hot environment that your character is moving around in. The tweet from June 22 was in relation to some servers being misconfigured. That issue should have been solved a while ago.

Jul 21 2016, 4:55 PM · DayZ
JStewart closed T119525: stuck in a tree in a pond as Resolved.

Ah, alright. I'll close the ticket then. But in case you encounter any further problems, please feel free to submit a new ticket.

Jul 21 2016, 4:34 PM · DayZ
JStewart closed T119464: Hacker / Glitcher report as Resolved.

Thanks for putting this to our attention. In these cases, the best option would be to contact the server admins directly so that they can act accordingly.

Jul 21 2016, 4:33 PM · DayZ
JStewart changed the status of T119522: Bug from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 21 2016, 3:33 PM · DayZ
JStewart closed T119510: Pond Log fall through map glitch as Resolved.

Thanks for sending in your info! Both of your characters should now be unstuck (the devs will address the stuck-spot since we already have this bug filed internally, as mentioned by Geez). In case you encounter any further problems, please feel free to submit a new ticket.

Jul 21 2016, 3:32 PM · DayZ
JStewart changed the status of T119525: stuck in a tree in a pond from New to Need More Info.

Sorry to hear about your trouble. I can see that you have multiple characters across several different servers. Do you have the server info for the one where your character is stuck?

Jul 21 2016, 3:25 PM · DayZ
JStewart changed the status of T119478: Stuck inside house above Balota Airfield from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 21 2016, 3:23 PM · DayZ

Jul 18 2016

JStewart added a comment to T119316: Can't join any servers.

Thanks for sending in your info. Nothing seems to be out of order in the character database, but do you by any chance have the option of logging on with your Steam account on a different pc and different connection and see if you experience the same problem?

Jul 18 2016, 6:15 PM · DayZ
JStewart closed T119356: Got Stuck in the Floor of a House as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 18 2016, 6:15 PM · DayZ

Jul 15 2016

JStewart closed T119425: Stuck in house as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 15 2016, 12:51 PM · DayZ
JStewart closed T119387: Stuck under apartment building Tilly military base as Resolved.

i managed to escape it by franticly vaulting and rinning in one of the corners phew! :P

Jul 15 2016, 12:48 PM · DayZ
JStewart closed T119382: Stuck under building as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 15 2016, 12:47 PM · DayZ
JStewart changed the status of T119358: Bug from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 15 2016, 12:45 PM · DayZ
JStewart changed the status of T119356: Got Stuck in the Floor of a House from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 15 2016, 12:45 PM · DayZ
JStewart closed T119351: Please reset my user as Resolved.

Thanks for sending in your information. I killed your character with the burlap sack as requested, so you should be good to go again. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 15 2016, 12:45 PM · DayZ
JStewart closed T119360: Stuck under house after new patch as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 15 2016, 12:40 PM · DayZ
JStewart changed the status of T119316: Can't join any servers from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll check and see if the problem is related to character data for example. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 15 2016, 12:29 PM · DayZ
JStewart closed T119255: Character not loading into servers, crashes friends when I join them as Resolved.

Good to hear. We still have the character data available, so from that we'll be able to analyse they cause.

Jul 15 2016, 12:28 PM · DayZ

Jul 12 2016

JStewart changed the status of T119255: Character not loading into servers, crashes friends when I join them from New to Need More Info.

I just tried killing that character. Do you have time to check and see if you can connect to servers without issues now?

Jul 12 2016, 11:49 AM · DayZ
JStewart changed the status of T119252: I logged in under tisy military base from New to Need More Info.
Jul 12 2016, 11:47 AM · DayZ
JStewart added a comment to T119252: I logged in under tisy military base .

Just to confirm; is this for your public 3rd/1st person server character?

Jul 12 2016, 11:47 AM · DayZ
JStewart changed the status of T119249: Character stuck in ground at Dubky from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 12 2016, 11:37 AM · DayZ
JStewart changed the status of T119200: I'm stuck under a building from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 12 2016, 11:36 AM · DayZ

Jul 11 2016

JStewart closed T119239: Chararacter stuck in stone as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jul 11 2016, 3:10 PM · DayZ
JStewart changed the status of T119167: Server not responding (any server) from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll check and see if the problem is related to your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 11 2016, 3:08 PM · DayZ
JStewart changed the status of T119172: Stuck under headquarters building in Tisy military base from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile, I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 11 2016, 3:06 PM · DayZ
JStewart added a comment to T118252: I can not connect to the server..

If you send me a link to your Steam profile, I'll check and see if I can find the cause for the problem. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jul 11 2016, 3:05 PM · DayZ

Jul 1 2016

JStewart added a comment to T118252: I can not connect to the server..

Do you have time to check if you can connect to the following servers please?

Jul 1 2016, 5:13 PM · DayZ

Jun 29 2016

JStewart closed T118657: When I Join BWAF server it crashes. as Resolved.

Good to hear! I'll close your ticket, but in case you encounter any further problems, please feel free to submit a new ticket.

Jun 29 2016, 5:24 PM · DayZ
JStewart closed T118485: Overheating and player stuck under building as Resolved.

Ah, alright. I'll close the ticket then, but in case you encounter any further problems, please feel free to submit a new ticket.

Jun 29 2016, 5:23 PM · DayZ
JStewart closed T116771: Stuck as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jun 29 2016, 5:21 PM · DayZ

Jun 28 2016

JStewart changed the status of T118514: Overheating from New to Need More Info.

Sorry to hear about your trouble. Fragnet had a look into the issue, and all should be good now. Do you have time to confirm if all is good now?

Jun 28 2016, 4:58 PM · DayZ

Jun 27 2016

JStewart merged T118610: Stuck on the Ready! screen on www.bluewaffleattackforce.com. Crashing their server. into T118657: When I Join BWAF server it crashes..
Jun 27 2016, 4:13 PM · DayZ
JStewart merged task T118610: Stuck on the Ready! screen on www.bluewaffleattackforce.com. Crashing their server. into T118657: When I Join BWAF server it crashes..
Jun 27 2016, 4:13 PM · DayZ
JStewart changed the status of T118657: When I Join BWAF server it crashes. from New to Need More Info.

Thanks for sending in this info. I just tried killing one of your characters which might have had some bad character data saved in the database. Do you have time to check if the problem is still present please?

Jun 27 2016, 4:12 PM · DayZ
JStewart added a comment to T118485: Overheating and player stuck under building.

Hello again,

Jun 27 2016, 3:23 PM · DayZ
JStewart closed T118495: Character Stuck - Fallen through floor of highrise as Resolved.

All good then. I'll close this ticket and as mentioned, the team is on the case.

Jun 27 2016, 3:17 PM · DayZ
JStewart added a comment to T118252: I can not connect to the server..

I killed your character, so please try and see if you still have the same problem please.

Jun 27 2016, 3:16 PM · DayZ

Jun 22 2016

JStewart added a comment to T118252: I can not connect to the server..

Thanks for sending that in. Are you you unable to log on to both 1st person servers as well as 3rd/1st person servers?

Jun 22 2016, 4:54 PM · DayZ
JStewart added a comment to T118397: I need help, my DayZ keeps crashing servers.

Thanks, I tried to kill your 3rd/1st person character. Can you confirm if it's possible for you to log on to servers with a fresh character?

Jun 22 2016, 4:51 PM · DayZ
JStewart closed T118526: Player Stuck as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jun 22 2016, 4:46 PM · DayZ
JStewart changed the status of T118495: Character Stuck - Fallen through floor of highrise from New to Need More Info.

The problem of the character being stuck in the other ticket is solved. Not the bug itself. Don't worry, the team knows of the bug and it will be addressed during development.

Jun 22 2016, 4:45 PM · DayZ
JStewart changed the status of T118485: Overheating and player stuck under building from New to Need More Info.

Sorry to hear about your trouble. If you send me a link to your Steam profile (we can't use the guid for character searches), I can move your character. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Jun 22 2016, 4:43 PM · DayZ
JStewart closed T118464: Trapped as Resolved.

Thanks for sending in your information. Your problem should now be solved. In case you encounter any further problems, please feel free to submit a new ticket.

Jun 22 2016, 4:42 PM · DayZ