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''Connection to host has been lost'' error logging into public hives
Closed, ResolvedPublic

Description

Every time I try to log into a public hive on .60 I get a ''Connection to host has been lost'' error message. I've tried many different servers, including high ping and very low ping. I've verified the game cache. I've uninstalled. I've done everything I thought of.
The weird thing is that I can connect to private hives without problem.
One day, I was playing with a friend and we logged out to change out of a server to another, then the "Connection to host has been lost'' messages started.
I cant think of anything to fix the issue. I've read fourms on Steam about people having the same issue and they have never got it resolved, so I figured I'd come here

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General

Event Timeline

Cakeboy created this task.Oct 6 2016, 5:56 AM
Geez assigned this task to JStewart.Oct 6 2016, 9:36 AM
JStewart changed the task status from New to Need More Info.Oct 10 2016, 4:13 PM

Hello,

This might be related to the data for your public hive character. If you send me a link to your Steam profile, I'll be happy to take a look at it.

Regards,
JStewart

This does seem to have been connected to the character data. We have tried killing that character, so please try and see if you can log on with a fresh spawn without issues.

Regards,
JStewart

That worked. Thanks BI. How does this happen and what can I do so I don't do this in the future?

There's not really anything you can do on your side. It's basically a bug in the character database that the dev team has to fix during development. I'll close this ticket for now, but in case you run into any other issues, please feel free to submit a new ticket.

Regards,
JStewart

JStewart closed this task as Resolved.Oct 17 2016, 1:06 PM