Page MenuHomeFeedback Tracker

Server crashes when joining on certain character
Closed, ResolvedPublic

Description

I currently have two accounts, however one of these accounts when joining a server causes the server to crash. This happens across any public server however the account in question can join private servers no problem.

When joining a server, I get the usual countdown timer like normal if you have joined multiple servers or came from one server and joined another and it get to the point where "ready" appears and this is the moment where the server crashes. I can join with my main steam account no problem; with nobody else in the server and I join my alt, it crashes the server instantly. I tested to make sure it was just that server, however any server be it low or high pop will crash when that account joins.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 8 x64
Category
General

Event Timeline

Geez assigned this task to JStewart.Sep 20 2016, 9:25 AM
JStewart changed the task status from New to Need More Info.Sep 21 2016, 1:56 PM

Hello,

Sorry to hear about your trouble. If you send me a link to your Steam profile, I'll check your character data and see what the deal is. Example: "http://steamcommunity.com/id/xxxxxxxxxx/"

Thanks,
JStewart

Hello,

Is there any update with the current situation of the account?

Thanks

We've had a look at the character data, and it the problem seems to be related to the bipod attached to your M4A1. We have "killed" the character in focus since it was not possible to edit the data attached, so do you have time to check and see if you can log on with a fresh spawn please?

Regards,
JStewart

Yes, that is working now. Thank you very much!

JStewart closed this task as Resolved.Oct 3 2016, 3:17 PM

Good to hear. I'll close the ticket then, but just let us know if you run into any other issues.

Regards,
JStewart