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Maniphest T114209

signature time out - session lost
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Description

After some time playing i get recieving message on items followd with signature time out (session lost).
Pretty annoying cant even try get in to a truck beacause of the session lost all the time. I tryed to paste the steam app folder after i reinstall steam and dayz but the problem is still not solved. what should i try else?

Details

Legacy ID
1061398517
Severity
None
Resolution
Fixed
Reproducibility
Random
Category
General
Additional Information

besides my i-net connection is very stable, i dont use wifi.

if i check the net file i get this;

836.534: Ch(1):sRetry(393,36858,3857.61)
837.326: Ch(1):sInst(3.37,3.35,0.79,1.13,0)
837.364: Ch(1):uRTT(28.64,2,37647,32114,16,32.10)
837.599: Ch(1):sHB(0.27,0.24,0.27,0.00,0)
838.762: Ch(1):sHB(1.43,1.40,1.16,0.00,0)
839.100: Ch(1):st(BW:131,183,26472,183,0,2,2,G:0,4/3,2,0.34,3/5,2,0.34,5,0,Q:0/0/0,R481.47-3857.61,0-393,36858-37649)
840.337: Ch(1):sInst(3.01,2.97,0.78,0.00,0)
840.364: Ch(1):uRTT(28.07,2,37661,26762,19,26.74)
840.595: Ch(1):sRetry(393,36858,4341.82)
841.410: Ch(1):sHB(1.07,1.05,0.17,0.00,0)
841.722: Ch(1):sHB(1.38,1.36,0.31,0.00,0)
842.725: Ch(1):sHB(2.39,2.36,1.00,0.00,0)
843.168: Ch(1):st(BW:131,183,22910,183,2,4,2,G:2,15/3,8,0.44,5/4,2,0.44,6,0,Q:0/0/0,R484.21-4341.82,0-393,36858-37665)
843.353: Ch(1):sInst(3.02,2.99,0.63,0.00,0)
843.378: Ch(0):st(BW:250,250,0,250,250,0,0,G:3,0/0,0,-1.00,0/0,0,-1.00,0,0,Q:0/0/0,R0.00-0.00,0-0,0-0)
843.381: Ch(1):uRTT(28.06,2,37666,28068,19,28.05)
843.599: Ch(1):sHB(0.25,0.22,0.25,0.21,0)
844.192: Ch(1):sHB(0.84,0.81,0.42,0.00,0)
845.094: Ch(1):sRetry(393,36858,4826.01)
845.436: Ch(1):sHB(2.08,2.05,0.34,0.00,0)
845.712: Ch(1):sHB(2.36,2.33,0.28,0.00,0)
847.357: Ch(1):st(BW:131,183,17571,183,1,2,2,G:0,8/3,2,0.64,7/5,3,0.62,6,0,Q:0/0/0,R484.19-4826.01,0-393,36858-37675)
847.386: Ch(1):sInst(4.03,4.01,0.67,0.00,0)
847.411: Ch(1):uRTT(27.07,2,37676,24763,21,24.74)
847.685: Ch(1):sHB(0.30,0.27,0.27,0.25,0)
849.069: Ch(1):sHB(1.68,1.66,0.59,0.00,0)
850.008: Ch(1):sRetry(393,36858,5307.20)
850.269: Ch(1):sHB(2.88,2.86,0.26,0.00,0)
850.678: Ch(1):sInst(3.29,3.27,0.41,0.00,0)
850.711: Ch(1):uRTT(28.73,1,37695,32636,16,32.62)
851.431: Ch(1):st(BW:131,160,15424,160,8,8,1,G:1,16/5,8,0.75,9/4,2,0.72,16,0,Q:0/0/0,R481.20-5307.20,0-393,36858-37695)
851.553: Ch(1):sHB(0.87,0.84,0.87,0.00,0)
852.579: Ch(1):sHB(1.90,1.87,0.29,0.00,0)
853.580: Ch(1):sHB(2.90,2.87,1.00,0.00,0)
854.485: Ch(1):sInst(3.81,3.77,0.34,0.00,0)
854.512: Ch(1):uRTT(28.04,2,37701,26429,19,26.41)
855.321: Ch(1):sRetry(393,36858,5791.31)
855.517: Ch(1):st(BW:128,167,10893,167,1,2,2,G:0,7/1,2,0.20,7/3,1,0.13,6,0,Q:0/0/0,R484.11-5791.31,0-393,36858-37702)
855.667: Ch(1):sHB(1.18,1.15,0.35,0.28,0)
856.371: Ch(1):sHB(1.89,1.86,0.19,0.00,0)
857.247: Ch(1):sHB(2.76,2.74,0.29,0.00,0)
857.669: Ch(1):sInst(3.18,3.16,0.42,0.42,0)
857.699: Ch(1):uRTT(27.37,2,37709,25843,22,25.82)
857.804: Ch(1):sHB(0.13,0.10,0.13,0.00,0)
858.167: Ch(1):sHB(0.49,0.47,0.36,0.00,0)
859.088: Ch(1):sHB(1.41,1.39,0.92,0.00,0)
859.399: Ch(0):st(BW:250,250,0,250,250,0,0,G:3,0/0,0,-1.00,0/0,0,-1.00,0,0,Q:0/0/0,R0.00-0.00,0-0,0-0)
859.604: Ch(1):st(BW:128,179,8142,179,2,3,1,G:0,9/2,2,0.52,5/2,1,0.52,7,0,Q:0/0/0,R482.11-5791.31,0-393,36858-37712)
859.647: Ch(1):sHB(1.97,1.95,0.56,0.00,0)
860.973: Ch(1):sInst(3.30,3.27,0.56,0.00,0)
861.000: Ch(1):uRTT(27.15,2,37725,26642,12,26.63)
861.235: Ch(1):sRetry(393,36858,6272.75)
861.657: Ch(1):sHB(0.68,0.66,0.42,0.66,0)
861.922: Ch(1):sHB(0.95,0.92,0.26,0.00,0)
862.203: Ch(1):sHB(1.23,1.20,0.28,0.00,0)
862.349: Ch(1):sHB(1.38,1.35,0.15,0.00,0)
862.804: Ch(1):sHB(1.83,1.80,0.45,0.00,0)
863.663: Ch(1):sHB(2.69,2.66,0.86,0.86,0)
863.693: Ch(1):st(BW:128,179,5793,179,7,2,1,G:2,19/1,7,0.03,6/4,2,0.89,8,0,Q:0/0/0,R481.44-6272.75,0-393,36858-37731)
865.187: Ch(1):sInst(4.21,4.19,0.63,0.00,0)
865.214: Ch(1):uRTT(26.92,2,37734,26414,16,26.40)
865.610: Ch(1):sHB(0.42,0.40,0.23,0.00,0)
866.409: Ch(1):sHB(1.22,1.19,0.26,0.00,0)
867.331: Ch(1):sHB(2.14,2.12,0.92,0.00,0)
867.582: Ch(1):sRetry(393,36858,6753.52)
867.783: Ch(1):st(BW:126,176,3398,176,2,4,1,G:0,7/3,3,0.20,6/2,1,0.45,7,0,Q:0/0/0,R480.77-6753.52,0-393,36858-37739)
867.895: Ch(1):sHB(2.71,2.68,0.31,0.00,0)
868.222: Ch(1):sInst(3.03,3.01,0.33,0.00,0)
868.248: Ch(1):uRTT(26.65,2,37741,26080,58,26.02)
869.661: Ch(1):sHB(1.44,1.41,0.56,0.53,0)
871.096: Ch(1):sHB(2.87,2.85,0.27,0.00,0)
871.827: Ch(1):sInst(3.60,3.58,0.34,0.00,0)
871.854: Ch(1):uRTT(26.60,2,37758,26490,14,26.48)
871.854: Ch(1):st(BW:126,166,2543,166,10,8,1,G:2,16/3,6,0.03,10/3,2,0.00,18,0,Q:0/0/0,R479.95-6753.52,0-393,36858-37758)
873.086: Ch(1):sHB(1.26,1.23,0.94,0.00,0)
874.129: Ch(1):sHB(2.30,2.28,0.60,0.00,0)
874.519: Ch(1):sRetry(393,36858,7000.00)
875.248: Ch(1):sInst(3.42,3.39,0.29,0.00,0)
875.274: Ch(1):uRTT(26.56,2,37768,26500,21,26.48)
875.527: Ch(0):st(BW:250,250,0,250,250,0,0,G:3,0/0,0,-1.00,0/0,0,-1.00,0,0,Q:0/0/0,R0.00-0.00,0-0,0-0)
875.931: Ch(1):st(BW:123,172,1672,172,3,4,1,G:2,6/7,3,0.12,9/2,1,0.10,12,0,Q:0/0/0,R479.69-7000.00,0-393,36858-37770)
876.384: Ch(1):sHB(1.14,1.11,0.44,0.00,0)
877.362: Ch(1):sHB(2.11,2.09,0.40,0.00,0)
877.837: Ch(1):sHB(2.59,2.56,0.32,0.00,0)
878.288: Ch(1):sInst(3.04,3.01,0.31,0.00,0)
878.316: Ch(1):uRTT(26.95,2,37780,27906,49,27.86)
879.231: Ch(1):sHB(0.94,0.91,0.89,0.00,0)
879.622: Ch(1):sHB(1.33,1.31,0.39,0.39,0)
880.010: Ch(1):st(BW:123,172,1074,172,1,1,1,G:0,8/5,1,0.38,10/4,2,0.36,9,0,Q:0/0/0,R479.69-7000.00,0-393,36858-37783)
880.163: Ch(1):sHB(1.87,1.85,0.54,0.00,0)
881.616: Ch(1):sInst(3.33,3.30,0.36,0.30,0)
881.646: Ch(1):sRetry(393,36858,7000.00)
881.653: Ch(1):uRTT(28.54,2,37795,32281,16,32.27)
881.908: Ch(1):sHB(0.29,0.26,0.26,0.00,0)
883.049: Ch(1):sHB(1.43,1.40,0.84,0.00,0)
884.102: Ch(1):st(BW:123,172,782,172,8,9,1,G:2,16/2,7,0.54,6/3,1,0.54,16,0,Q:0/0/0,R480.85-7000.00,0-393,36858-37800)
884.188: Ch(1):sHB(2.57,2.53,0.63,0.00,0)
885.176: Ch(1):sInst(3.55,3.52,0.99,0.00,0)
885.203: Ch(1):uRTT(28.12,2,37802,27128,13,27.12)
885.621: Ch(1):sHB(0.44,0.42,0.27,0.00,0)
886.071: Ch(1):sHB(0.89,0.87,0.45,0.00,0)
886.983: Ch(1):sHB(1.81,1.78,0.77,0.00,0)
887.631: Ch(1):sHB(2.46,2.43,0.65,0.65,0)
887.922: Ch(1):sHB(2.75,2.72,0.29,0.00,0)
888.201: Ch(1):st(BW:123,172,454,172,2,1,1,G:0,9/0,1,0.28,7/2,1,0.25,8,0,Q:0/0/0,R484.35-7000.00,0-393,36858-37809)
888.818: Ch(1):sInst(3.64,3.62,0.90,0.00,0)
888.823: Ch(1):sRetry(393,36858,7000.00)
888.846: Ch(1):uRTT(28.14,2,37810,28198,12,28.19)
889.267: Ch(1):sHB(0.45,0.42,0.44,0.00,0)
889.645: Ch(1):sHB(0.83,0.80,0.37,0.38,0)
889.962: Ch(1):sHB(1.14,1.12,0.31,0.00,0)
891.678: Ch(0):st(BW:250,250,0,250,250,0,0,G:3,0/0,0,-1.00,0/0,0,-1.00,0,0,Q:0/0/0,R0.00-0.00,0-0,0-0)
892.010: Ch(1):sInst(3.19,3.16,0.35,0.00,0)
892.036: Ch(1):uRTT(27.58,2,37827,26307,20,26.29)
892.288: Ch(1):st(BW:123,148,288,148,8,7,1,G:2,16/3,7,0.28,6/4,1,0.25,16,0,Q:0/0/0,R484.41-7000.00,0-393,36858-37827)
892.348: Ch(1):sHB(0.34,0.31,0.34,0.00,0)
892.998: Ch(1):sHB(0.99,0.96,0.65,0.00,0)
893.296: Ch(1):sHB(1.29,1.26,0.30,0.00,0)
893.621: Ch(1):sHB(1.61,1.59,0.33,0.33,0)
894.009: Ch(1):sHB(2.00,1.97,0.36,0.00,0)
895.045: Ch(1):sInst(3.03,3.01,1.04,0.00,0)
895.070: Ch(1):uRTT(26.88,2,37834,25301,43,25.26)
895.908: Ch(1):sHB(0.86,0.84,0.35,0.00,0)
895.969: Ch(1):sRetry(393,36858,7000.00)
896.380: Ch(1):st(BW:123,172,237,172,2,3,1,G:0,9/4,3,0.30,6/5,2,0.33,9,0,Q:0/0/0,R480.65-7000.00,0-393,36858-37838)
896.410: Ch(1):sHB(1.37,1.34,0.33,0.00,0)
896.741: Ch(1):sHB(1.70,1.67,0.30,0.00,0)
897.548: Ch(1):sHB(2.50,2.48,0.54,0.00,0)
898.154: Ch(1):sInst(3.11,3.08,0.61,0.00,0)
898.181: Ch(1):uRTT(26.80,2,37844,26618,14,26.60)
899.380: Ch(1):sHB(1.23,1.20,1.23,0.00,0)
899.730: Ch(1):sHB(1.58,1.55,0.35,0.35,0)
900.315: Ch(1):sHB(2.16,2.13,0.55,0.00,0)
900.583: Ch(1):st(BW:123,172,154,172,1,1,1,G:0,9/1,2,0.27,7/2,1,0.27,6,0,Q:0/0/0,R480.40-7000.00,0-393,36858-37848)
901.254: Ch(1):sInst(3.10,3.07,0.94,0.00,0)
901.280: Ch(1):uRTT(26.48,2,37849,25743,17,25.73)
901.532: Ch(1):sHB(0.28,0.25,0.28,0.00,0)
902.058: Ch(1):sHB(0.80,0.78,0.53,0.00,0)
902.420: Ch(1):sHB(1.17,1.14,0.23,0.00,0)
902.784: Ch(1):sHB(1.53,1.50,0.23,0.00,0)
903.024: Ch(1):sHB(1.77,1.74,0.24,0.00,0)
903.059: Ch(1):sRetry(393,36858,7000.00)
904.742: Ch(1):st(BW:121,169,132,169,8,9,1,G:2,17/3,8,0.80,3/5,1,0.80,17,0,Q:0/0/0,R479.43-7000.00,0-393,36858-37866)
905.828: Ch(1):sInst(4.57,4.55,0.94,0.83,0)
905.861: Ch(1):uRTT(26.76,2,37868,27433,17,27.42)
906.082: Ch(1):sHB(0.25,0.22,0.25,0.00,0)
906.927: Ch(1):sHB(1.09,1.07,0.23,0.00,0)
907.611: Ch(1):sHB(1.78,1.75,0.68,0.00,0)
907.833: Ch(0):st(BW:250,250,0,250,250,0,0,G:3,0/0,0,-1.00,0/0,0,-1.00,0,0,Q:0/0/0,R0.00-0.00,0-0,0-0)
907.838: Ch(1):sHB(2.00,1.98,0.19,0.15,0)
908.145: Ch(1):sHB(2.31,2.28,0.30,0.00,0)
908.879: Ch(1):st(BW:121,169,107,169,2,1,1,G:0,10/0,1,0.04,5/6,3,0.01,9,0,Q:0/0/0,R480.27-7000.00,0-393,36858-37876)
909.153: Ch(1):sInst(3.32,3.29,0.32,0.00,0)
909.181: Ch(1):uRTT(26.98,2,37877,27521,16,27.50)
909.886: Ch(1):sHB(0.73,0.71,0.73,0.71,0)
910.139: Ch(1):sRetry(393,36858,7000.00)
911.938: Ch(1):sHB(2.78,2.76,0.99,0.99,0)
912.239: Ch(1):sInst(3.09,3.06,0.30,0.00,0)
912.263: Ch(1):uRTT(26.26,2,37882,24584,18,24.57)
912.502: Ch(1):sHB(0.26,0.24,0.26,0.00,0)
912.502: Ch(1):rCtrlC(12,5652,0101,777814a1)
912.542: Ch(1):~cli
912.542: Ch(1):close
912.542: Ch(1):~(0,0,0,0,0)
912.742: Pe(0):stopl(2304)
912.743: Pe(0):~(0,0,a10,2304,0)
912.743: Ch(0):close
912.743: Ch(0):~(0,0,0,0,0)

Event Timeline

Nymeouz edited Additional Information. (Show Details)Sep 18 2015, 10:12 PM
Nymeouz set Category to General.
Nymeouz set Reproducibility to Random.
Nymeouz set Severity to None.
Nymeouz set Resolution to Fixed.
Nymeouz set Legacy ID to 1061398517.May 8 2016, 11:48 PM
Nymeouz added a subscriber: Nymeouz.
Nymeouz added a comment.Sep 21 2015, 12:18 PM

Problem solved, i factory reset my Computer and now ist working fine. i dont get any session lost anymore.

Nymeouz added a comment.Sep 21 2015, 5:37 PM

i was a Little to rash, have the same Problem again! :(

JStewart added a comment.Sep 22 2015, 10:45 AM

Hi Nymeouz,

Do you receive any messages from the BE command window or anything of the sort?

Regards,
JStewart

Nymeouz added a comment.Sep 22 2015, 1:04 PM

Hi JStewart

I only received a message when i did install DayZ SA. There was written that BE was succesfully installed.

If i get session lost there is no message from BE command window.

Edit; and of yourse if i start Dayz SA i get that BE succesfully was started.

Nymeouz added a comment.Sep 22 2015, 11:24 PM

i recieve after closing DayZ SA this error message; (its on german)

Die Anweisung in 0x77d4df63 verweist auf Speicher 0x00000014.

Der Vorgang written konnte nicht im Speicher durchgeführt werden.

i get this on a Notebook too, but no session lost and i Play there on the same Internet Connection with wifi.

JStewart added a comment.Sep 23 2015, 1:52 PM

That seems to be a known issue that occurs when closing DayZ (the team already has the issue in hand).

In regards to the connection issue, there's not so much we can do to fix that from our end, I'm afraid. Something seems to be "disrupting" the connection on your pc. All I can really do here is send across a copy of the troubleshooting guide that the team made:

  1. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

  • Open
  • Moderate
  • Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm

Here are some additional tips that have helped many players improve their connectivity:

  1. Make sure your router's firmware is upgraded the latest version (very important).
  2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
  3. Disable any firewall or other network filtering for the game.
  4. Enable uPnP (universal plug and play) on your router.
  5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
  6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
  7. Contact your ISP and ask them what your DNS setting should be.
Nymeouz added a comment.Sep 24 2015, 1:53 PM

Hi JStewart,
im sorry to bother you but i did the Troubleshooting guide step by step, the Problem is still present.
I know 100% that i dont have any broken parts on my PC, thats what i think the Problem is on BattleEye or Bohemia.

regards
Nymeouz

JStewart added a comment.Sep 24 2015, 3:14 PM

I wasn't so much thinking about faulty hardware, but there must be some odd setting on your pc that causes the problem since you have no issues when using your notebook, as you mention.

Nymeouz added a comment.Sep 24 2015, 4:15 PM

Thats true, but i had no Problems till the last hotfix came out.
Thats why it leaves me asking myself what happened, because i did nothing change on my PC.

Nymeouz added a comment.Oct 2 2015, 7:56 PM

problem is fixed! it was my internet line. my isp did change from ipv4 to ipv6. i askd to change my line to ipv4 and now its working fine, no disconnects anymore. Yippi Ya Yehh

JStewart added a comment.Oct 5 2015, 12:48 PM

That's good news! In case you encounter any further problems, please feel free to submit a new ticket.

Regards,
JStewart

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