Hello balinof.
Currently we are unable to determine the cause. It is possible that some of the game data could be corrupted. Would it be possible for you to run the game verification in Steam and make sure Steam cloud sync is disabled?
Regards,
Geez
I was playing dayz on the ps4 when I cut a tree and it fell now I'm stuck in the house!!
Today
Hello CamelCase.
The system settings dmp does not appear to be any dump file that DayZ uses or produces. The second archive has RPT files but they do not mention any crash occurring.
Are you sure you are saving the archive correctly by clicking "Show details and prepare report" when the crash occurs?
If there is no error popup and the game freezes/shuts down and does not create any dump files, then unfortunately there is nothing for us to go on as we need the game mdmp to analyse the possible cause. Also if the problem is occurring as described, We suggest to check your drivers and software to make sure everything is up to date and nothing is corrupted.
Resolved for the 1.25 stable update.
Thank you regone.
This is a known problem for couple of weapons and it is scheduled for a fix.
Regards,
Geez
Thank you, we will investigate with BattlEye.
Regards,
Geez
Resolved for the 1.2 update.
Here another example of how this happens:
Yesterday
Hello patriaminas.
We have tested this extensively but we were unable to find any issues.
Regards,
Geez
Hello fylhttxrf.
If this is related to modded content then there is nothing we can do as the mod creator has to fix the issue on their end.
Regards,
Geez
Hello Pyrexy.
If this is on official server then you can just log onto another server which shares your character, this will reset the character position. If this is on a community server, then you will have to contact the server admin/owner.
Regards,
Geez
Hello patriaminas.
We have tested this thoroughly but unfortunately we are unable to reproduce the issue on our end.
Regards,
Geez
Resolved for the next major update
From the location it crashed, that can't be seen anymore, it's purely the shape which is being destroyed, not the object, so we can't see the type
we can give some more details though, which makes it seem like quite the large object
Mass: 1000.00513
BoundingSphere: 67.6535416
GeometrySphere: 68.2093887
Min: {-8.16958618, -12.6147537, -66.7622681}
Max: {8.16958618, 12.6147528, 66.7622681}
Hello Nika.
We have tested this thoroughly but we found no issues with the smoke grenades.
Regards,
Geez
Hello Beavis.
There is no issue with the torch itself, you are just refueling it incorrectly.
When refueling from inventory, you have to drag the rags on the combine tile and then click LMB.
When refueling in the vicinity, you have to just click LMB instead of holding it.
Regards,
Geez
Hello Smola.
Seems like there is a model with improper geometry, sadly it does not say which one.
Regards,
Geez
addonsDir adds mods to addon list. If you are using folder, where mods downloaded from workshop are loaded then it is basically telling engine to read data from there, instead from his project folder. You should stop using addonsDir and use https://community.bistudio.com/wiki/Arma_Reforger:Mod_Project_Setup#Adding_Other_Existing_Projects this instead and make sure that read only version of is not listed in Enfusion Workbench Launcher
Hello jarvisjenkins61.
Does this also occur if you disable discord?
Hello abm314ss.
Unfortunately currently I have no suggestions I could provide. Please refrain from creating multiple tickets on the same topic in unrelated platform sections and in general.
Regards,
Geez
Hello dragonhunter.
Please provide detailed description of the issue and possibly reproduction steps.
Regards,
Geez
Thank you HermanCZ.
This has been previously reported and is a known issue.
Regards,
Geez
Hello MadisonRiver.
On which version are you experiencing this issue? Does the server run any mods or is this on official?
Thank you, we will investigate with BattlEye.
Regards,
Geez
Thank you, we will investigate with BattlEye.
Regards,
Geez
Hello Gummy.
Please click on "Show details and prepare report " button and then upload the generated archive to this ticket.
Regards,
Geez
Hello CamelCase.
It appears that you have not uploaded the crash dump files? Also if you do not press the mouse button, does it still eventually crash when navigating in menu etc?
Hello millerror.
Do you have a video of the issue by any chance?
Regards,
Geez
Sun, May 5
Fri, May 3
Hello blackburn.
This is intended.
"Main reason why location hint was added back then was that players were lost in conflict. Since combat ops has different "rules" and player knows where they will spawn (in deploy menu - also in map) we don't need this location hint also because navigation and exploration should be part of the immersion of the whole combat ops experience"
Hello patriaminas.
Can you please provide us with coordinates of where this occurs?
Regards,
Geez
Hello blackburn.
This is intended, they never were interactive for the mouse which confused players before, there are buttons on the line of the controls that replace the keyboard controls.
Regards,
Geez
Thank you, we will investigate with BattlEye.
Regards,
Geez
Hello Damca.
Unfortunately there is nothing we can do in this case we have no way of knowing what happened there.
Regards,
Geez
Thank you.
According to the devs there are some bones our AI does not have, therefore it will not work with our animations.
Hello Lotusopel.
Currently we are not aware of any issues of the stashes un-burying. The information you have provided is not enough for us to go on at the moment - it could be possible someone did find the stashes somehow. We will keep an eye in case further reports appear.
Hello Lars2705.
Is this still an issue?
Regards,
Geez
Hello Dani4x.
Currently there is no information on the topic I could provide.
@slope game: Double-check your username and password to ensure they are entered correctly. If you've forgotten your login details, use the "Forgot Password" or "Forgot Username" options to reset them. If the issue persists, contact the service provider's customer support for further assistance.
Check the service's documentation or settings to see if there's an option to control the login location. If it's a consistent problem, report it to the service provider as a potential bug or feature request.
Hello choiwonyeong.
Please contact https://www.battleye.com/contact/ directly as BattlEye is responsible for hack detection and ban distribution.
Regards,
Geez
Thank you, we will investigate with BattlEye.
Hello Kolchak_64.
Please try the following:
Thank you for the report grindestfool87.
We will investigate with BattlEye.
Regards,
Geez
Hello everyone.
While we do understand your frustrations in regards to the players using malicious software in order to gain unfair advantage, the BattlEye is doing their best to stay on top of the hackers and detect as many as possible and subsequently ban them. There are hundreds of hackers being banned every month thanks to the BattlEye system. If you by any chance get a Steam ID of a hacker that is not being banned, please contact BattlEye directly at https://www.battleye.com/contact/ and they will check the suspicious player for any malicious software use.
Hello vadybambii.
Unfortunately the information you have provided is not enough for us to understand what goes wrong. What would help is to upload the files with the modded content.
Regards,
Geez
Thank you fylhttxrf.
We are aware of this issue.
Regards,
Geez