DayZProject
ActivePublic

Description

DayZ is a gritty, authentic, open-world survival horror hybrid-MMO game, in which players follow a single goal: to survive in the harsh post-apocalyptic landscape as long as they can. Players can live through powerful events and emotions arising from the ever-evolving emergent gameplay.

For client crashes, please have a look at the following:

Create a new issue and clearly label it as a crash in the title. For example:

"Game Crash - Dropping a protector case crashes the game"

Next, provide insight into how you got your game to crash. Include as much information about what you were doing around the time the game crashed. Every little detail can help us fix the problem. Remember to mention whether this happens on the stable or experimental branch of the game.

GOOD:
"The game crashed when I dropped a protector case on the ground while playing on an experimental server. I had the protector case in my backpack and drag and dropped it into the vicinity window. The case contained a canteen and a pack of rice. I have tried this several times and it happens every time"

BAD:
"Game crashed when I dropped a protector case"

Include steps to reproduce if you think that they are necessary and aren't obvious enough from the description. Always describe reproduction step by step.

  1. Open inventory
  2. Place the protector case in your backpack
  3. Drag and drop it into the vicinity tab
  4. Game Crashes

Don't forget to include the game's version (can be found in the main menu).

Now for the most important part of all.

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"

You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example. Use the "New DayZ Private Bug Report" form when sending us crash logs as they may contain personal data from your computer.

Recent Activity

Today

Geez added a comment to T127177: DayZ Start Resolution.

Hello moLife.
Have you and your friend tried to delete the contents of your C:\Users\*username*\Documents\DayZ folder to see if it has any effect on the issues? Are any of you using any startup parameters when launching the game? Also, is your friends windows resolution set to the recommended value or is it it set to something else?
Regards,
Geez

Fri, Nov 24, 2:02 PM · DayZ

Yesterday

buuky added a comment to T124990: TrackIR not currently working in 0.62.

Hello Everyone.
Are you still experiencing some issues with TrackIR in the current 0.62 version?
Regards,
Geez

Thu, Nov 23, 8:54 PM · DayZ
sanguine00 added a comment to T124982: 0,62 background sound way too loud.

@avix are you talking about the low-frequency rumble that begins as you approach an area with buildings?

Thu, Nov 23, 5:32 PM · DayZ
moLife added a comment to T127177: DayZ Start Resolution.

Sometimes i do and sometimes i dont (it doesnt seems to matter).

Thu, Nov 23, 4:47 PM · DayZ
Rule.303 added a comment to T127179: Stuck in Rocks Near Prigorodki.

Confirmed, thank you!

Thu, Nov 23, 11:47 AM · DayZ
Geez added a comment to T127173: Gamma slider not working.

Hello osi.
Are you doing anything specific when launching the game? (Such as clicking onto the desktop/into other applications before the game is launched.) Also, are you using multiple screen set up or are you using just one screen? And are there any applications running in the background which could be affecting DayZ?
Regards,
Geez

Thu, Nov 23, 11:34 AM · DayZ
Geez changed the status of T126988: Server Performance Drop Off After Restart from "Need More Info" to "Acknowledged".

Thank you jakon72.
We have determined a possible cause of the issue, however, implementing a hotfix would be too problematic and time consuming as the part that is the source of the issue is going to be replaced completely in the 0.63 version.
Regards,
Geez

Thu, Nov 23, 11:28 AM · DayZ
Geez closed T127179: Stuck in Rocks Near Prigorodki as "Resolved".

Hello Rule.303.
We have moved the character for you and it should not be stuck any more. In case there are any issues with the character still, please let us know here.
Regards,
Geez

Thu, Nov 23, 11:02 AM · DayZ
Geez closed T125653: Game freeze after 5-10 minutes as "Resolved".
Thu, Nov 23, 9:42 AM · DayZ
Geez added a comment to T125653: Game freeze after 5-10 minutes .

Yep it is fixed,. Thank u guys once again.

Thu, Nov 23, 9:42 AM · DayZ
MarekQX added a comment to T125653: Game freeze after 5-10 minutes .

6 months fixing the problem lol :D Nice job guys :)

Thu, Nov 23, 8:31 AM · DayZ
osi added a comment to T127173: Gamma slider not working.

No, not when alt tabbing. Either it occurs directly after starting the game or a little later when I switch server. Alt tabbing does not effect the gamma setting on my system. I have already deleted and updated my graphic driver (GTX 960), no effect.

Thu, Nov 23, 8:24 AM · DayZ
Rule.303 created T127179: Stuck in Rocks Near Prigorodki.
Thu, Nov 23, 6:37 AM · DayZ

Wed, Nov 22

dEfovsky added a comment to T125653: Game freeze after 5-10 minutes .

Yep it is fixed,. Thank u guys once again.

Wed, Nov 22, 6:59 PM · DayZ
Geez changed the status of T127177: DayZ Start Resolution from "New" to "Need More Info".

Hello moLife and thank you for the report.
Do you click onto your desktop/into browser or some other window right after launching the game? Also, what are the resolutions of the screens that you and your friend uses?
Regards,
Geez

Wed, Nov 22, 4:27 PM · DayZ
Geez changed the status of T127173: Gamma slider not working from "New" to "Need More Info".

Hello osi and thank you for the report.
Do you experience this issue mostly when alt tabbing? Or does it occur under other circumstances?
Regards,
Geez

Wed, Nov 22, 4:25 PM · DayZ
moLife created T127177: DayZ Start Resolution.
Wed, Nov 22, 4:02 PM · DayZ
Geez changed the status of T127174: Bus brakes don't work and bus does not stop moving from "New" to "Acknowledged".

Hello osi and thank you for the report.
We have confirmed the issue based on your report and the issue has been scheduled for a fix.
Regards,
Geez

Wed, Nov 22, 3:17 PM · DayZ
Geez closed T127150: Dayz crash at connect to first person server as "Resolved".

Hello Syndr0me.
We are glad to hear that the issue has been resolved. In that case I am going to close the ticket now, but feel free to submit another one in case you run into any issues in the future.
Regards,
Geez

Wed, Nov 22, 1:41 PM · DayZ
Geez closed T127158: Truck stuck in ground... plz help move back ontop. as "Resolved".
Wed, Nov 22, 1:40 PM · DayZ
osi created T127174: Bus brakes don't work and bus does not stop moving.
Wed, Nov 22, 1:15 PM · DayZ
osi created T127173: Gamma slider not working.
Wed, Nov 22, 1:06 PM · DayZ
dEfovsky added a comment to T125653: Game freeze after 5-10 minutes .

So I tried this solution that u said and .................. I think it works!!!!!!!!!
I will test this couple more times with 1 hour sessions but I think im ready to jump back to DayZ and get ready for BETA!!

Wed, Nov 22, 12:57 PM · DayZ
jakon72 added a comment to T126988: Server Performance Drop Off After Restart.

It dropped down to 1-2 FPS right after restart, as soon as the server filled back up, (60/60) performance dropped.

Wed, Nov 22, 2:35 AM · DayZ

Tue, Nov 21

Anonymous_573462 added a comment to T127158: Truck stuck in ground... plz help move back ontop..

It was the truck sinking underground. Doesn't look like this can be solved and we finally got another Vehicle, offroad... so alls good, thanks.

Tue, Nov 21, 9:15 PM · DayZ
dEfovsky added a comment to T125653: Game freeze after 5-10 minutes .

Hell yea I have UPC. So I will contact my provider and ask them if they can change it and will post result here.

Tue, Nov 21, 5:25 PM · DayZ
Geez added a comment to T125653: Game freeze after 5-10 minutes .

Hello dEfovsky.
Are you by any chance located in Poland and have UPC as your provider? As we have received couple of reports recently, with players having session lost issues with this provider in Poland. Calling the provider and asking them to change the internet protocol from IPv6 to IPv4 has resolved the issue for them.
Regards,
Geez

Tue, Nov 21, 5:09 PM · DayZ
dEfovsky added a comment to T125653: Game freeze after 5-10 minutes .

So after 5 months I decided to bump this thread. I wanted to check if anything changed for me, but sadly it did not . I tried to play some DayZ because I don't want that problem in beta but I couldn't do that due to "connection lost to host" . So after ~5 minutes of no lag, great performance gameplay im getting dcing and after ~2 minute past that point im thrown out from a server and got "connection lost" statement pop out.

Tue, Nov 21, 4:31 PM · DayZ

Mon, Nov 20

Syndr0me added a comment to T127150: Dayz crash at connect to first person server.

Thanks Geez! I checked and everything looks fine. Stranger bug because in the moment of crash i was running with other friend and
he had no problems. Regards...

Mon, Nov 20, 5:50 PM · DayZ
Geez changed the status of T127049: Game crashed while out of map order, now constant crash when I log on from "Need More Info" to "Assigned".
Mon, Nov 20, 5:08 PM · DayZ
Geez added a comment to T126408: Problems with full screen.

Hello nipanasovich.
Are you still experiencing this issue? If so, can you open your Nvidia Control Panel and check if you can change the color output in the Change Resolution options under the Display tab? If you are able to, please try to change the setting to different values and let us know if that had any effect on the issue.
Regards,
Geez

Mon, Nov 20, 4:09 PM · DayZ
Geez added a comment to T127163: sks ammunition dissapears.

Hello 2manlyluc and thank you for the report.
This is an issue we are aware of and the issue is scheduled for a fix.
Regards,
Geez

Mon, Nov 20, 3:35 PM · DayZ
Geez merged T127163: sks ammunition dissapears into T117847: Painting a SKS Deletes Loaded Rounds.
Mon, Nov 20, 3:34 PM · DayZ
Geez merged task T127163: sks ammunition dissapears into T117847: Painting a SKS Deletes Loaded Rounds.
Mon, Nov 20, 3:33 PM · DayZ
2manlyluc created T127163: sks ammunition dissapears.
Mon, Nov 20, 2:06 PM · DayZ
Geez added a comment to T126988: Server Performance Drop Off After Restart.

Hello jakon72.
Was the server running at 1 fps right after the server restart? Or has it dropped over some amount of time (how long approximately?)?
Regards,
Geez

Mon, Nov 20, 12:02 PM · DayZ
Geez changed the status of T127150: Dayz crash at connect to first person server from "New" to "Need More Info".

Hello Syndr0me.
We have moved the character to a different place on the map, please try and let us know if there are any issues still. Also, are you using any startup parameters in the game executable? If you do, please remove them as they are not supported and may cause such issues.
Regards,
Geez

Mon, Nov 20, 11:00 AM · DayZ
Geez merged T127151: Dayz crash at connect to first person server into T127150: Dayz crash at connect to first person server.
Mon, Nov 20, 10:58 AM · DayZ
Geez merged task T127151: Dayz crash at connect to first person server into T127150: Dayz crash at connect to first person server.
Mon, Nov 20, 10:58 AM · DayZ
Geez closed T127137: I'm stuck inside a buildnig. as "Resolved".

Hello Breex.
We have moved the character for you and it should not be stuck any more. In case there are any issues with the character still, please let us know under this ticket.
Regards,
Geez

Mon, Nov 20, 10:53 AM · DayZ
Geez changed the status of T127158: Truck stuck in ground... plz help move back ontop. from "New" to "Need More Info".

Hello Anonymous_573462.
Was the issue with just your vehicle being stuck or was your character under the ground inside of the vehicle? Either way, it is not possible for us to move vehicles that are present on the map, only the character. If there is an issue with one of your characters, please post the server IP here and we will move the character for you.
Regards,
Geez

Mon, Nov 20, 10:42 AM · DayZ
Anonymous_573462 added a comment to T127158: Truck stuck in ground... plz help move back ontop..

it disapeared - think this can't be fixed :P

Mon, Nov 20, 1:15 AM · DayZ

Sun, Nov 19

Anonymous_573462 created T127158: Truck stuck in ground... plz help move back ontop..
Sun, Nov 19, 8:07 PM · DayZ
DanZ added a comment to T127049: Game crashed while out of map order, now constant crash when I log on.

I was having the same issue - crashed being slightly out of map, couldn't log in.

Sun, Nov 19, 11:16 AM · DayZ
Syndr0me created T127151: Dayz crash at connect to first person server.
Sun, Nov 19, 2:55 AM · DayZ
Syndr0me created T127150: Dayz crash at connect to first person server.
Sun, Nov 19, 2:38 AM · DayZ

Sat, Nov 18

jakon72 added a comment to T126988: Server Performance Drop Off After Restart.

This issue is still very apparent, just a moment ago the server was running on 1 FPS. Here's a screenshot. Are there any updates that can be shared?

Sat, Nov 18, 8:01 PM · DayZ
Breex changed Severity from severity:none to severity:major on T127137: I'm stuck inside a buildnig..
Sat, Nov 18, 11:43 AM · DayZ

Fri, Nov 17

Breex created T127137: I'm stuck inside a buildnig..
Fri, Nov 17, 2:03 PM · DayZ

Thu, Nov 16

Geez added a comment to T119631: Mosin Nagant Becoming Ruined After 20-30 Rounds Fired.

Thank you Rule.303.
The damage system is being reworked for the 0.63 version and we will go through all the weapons internally to make sure those issues are no longer present.
Regards,
Geez

Thu, Nov 16, 1:52 PM · DayZ