DayZProject
ActivePublic

Description

DayZ is a gritty, authentic, open-world survival horror hybrid-MMO game, in which players follow a single goal: to survive in the harsh post-apocalyptic landscape as long as they can. Players can live through powerful events and emotions arising from the ever-evolving emergent gameplay.

For client crashes, please have a look at the following:

Create a new issue and clearly label it as a crash in the title. For example:

"Game Crash - Dropping a protector case crashes the game"

Next, provide insight into how you got your game to crash. Include as much information about what you were doing around the time the game crashed. Every little detail can help us fix the problem. Remember to mention whether this happens on the stable or experimental branch of the game.

GOOD:
"The game crashed when I dropped a protector case on the ground while playing on an experimental server. I had the protector case in my backpack and drag and dropped it into the vicinity window. The case contained a canteen and a pack of rice. I have tried this several times and it happens every time"

BAD:
"Game crashed when I dropped a protector case"

Include steps to reproduce if you think that they are necessary and aren't obvious enough from the description. Always describe reproduction step by step.

  1. Open inventory
  2. Place the protector case in your backpack
  3. Drag and drop it into the vicinity tab
  4. Game Crashes

Don't forget to include the game's version (can be found in the main menu).

Now for the most important part of all.

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"

You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Recent Activity

Today

Geez added a comment to T124604: Interactions reaction buggy.

Hello soemag and thank you for the report.
This is an issue we are aware of and it is scheduled for a fix. In case you run into this issue in the future, you can get the character unstuck by pressing V to vault.
Regards,
Geez

Fri, Apr 28, 10:44 AM · DayZ
Geez merged T124604: Interactions reaction buggy into T123067: F2 bugged when holding bow and arrow..
Fri, Apr 28, 10:39 AM · DayZ
Geez merged task T124604: Interactions reaction buggy into T123067: F2 bugged when holding bow and arrow..
Fri, Apr 28, 10:38 AM · DayZ
Geez changed the status of T124531: Can't access server from same Steam account on Multiple computers from "Need More Info" to "Assigned".

Hello Spaggie.
We are glad to hear that the issue no longer occurs. I will keep the ticket open for now, keep us updated and let us know in case the issue has returned or in case you ran into an issue that might be related to the previous behaviour.
Regards,
Geez

Fri, Apr 28, 9:27 AM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Played again this morning

Fri, Apr 28, 8:56 AM · DayZ

Yesterday

Soemag created T124604: Interactions reaction buggy.
Thu, Apr 27, 8:30 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

I can't get it to say 'Can't Connect' now

Thu, Apr 27, 5:03 PM · DayZ
Vanvaster created T124599: Water holding the character on the ship..
Thu, Apr 27, 4:51 PM · DayZ
Pugspect0r added a comment to T124586: Game Freeze while connecting for the first time.

Thanks Geez for the swift reply.
Oops, my bad, I´m not very proficient with software stuff, didn´t know that I had to make the folder visible...
To the task at hand, I have the latest NVidia driver installed, and verifying the cache didn´t fix the issue.
However, I noticed thet when I delete the DayZ folder from the Documents folder and then copy in the files from the backup DayZ folder I created, it won´t let me connect to server X even when I already tried to connect before deleting the original folder, if that helps in any way.
Cheers,
Pugspect0r

Thu, Apr 27, 4:19 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

(Is battle eye fingerprinting config files or something ?)

Thu, Apr 27, 3:44 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Okay you magnificent bastard

Thu, Apr 27, 3:43 PM · DayZ
Geez added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Thank you.
We will take look at the logs as soon as possible and get back to you once we have more information.
Regards,
Geez

Thu, Apr 27, 2:57 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Hello Gorgeous

Thu, Apr 27, 2:46 PM · DayZ
Geez changed the status of T124582: Padání hry s hláškou chyba aplikace from "Assigned" to "Need More Info".

Hello killabees888 and thank you for the report.
If it is not an issue, please attach the Dxdiag file from your computer to this ticket (the upload button can be found on the bar at the top of the comment window). Also, please use only the English language on the feedback tracker.
Regards,
Geez

Thu, Apr 27, 11:51 AM · DayZ
Geez added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Hello Spaggie.
We have enabled additional logs on your server so we can gather more information about the issue. Could you try to reproduce the issue again and let us know asap so we can check the server logs again?
Regards,
Geez

Thu, Apr 27, 11:31 AM · DayZ
Geez changed the status of T124586: Game Freeze while connecting for the first time from "New" to "Need More Info".

Hello Pugspect0r and thank you for the report.
The crash dumps are not created when the game does not crash but freezes/is closed through task manager so for that reason there are no crash dumps. However, the appdata folder should be present in C:\Users\*username*\AppData\Local\DayZ (the appdata folder is not visible by default, so make sure your hidden folders and files are enabled in windows). As for the freeze, are your video drivers up to date? Have you tried to verify the game cache through Steam? And can you try to remove the contents of your C:\Users\*username*\Documents\DayZ and let us know if that has any effect on the issue?
Regards,
Geez

Thu, Apr 27, 11:18 AM · DayZ
Geez changed the status of T124582: Padání hry s hláškou chyba aplikace from "New" to "Assigned".
Thu, Apr 27, 11:02 AM · DayZ
Geez added a comment to T124584: Gas canister.

Hello mostafa1379 and thank you for the report.
This is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez

Thu, Apr 27, 9:16 AM · DayZ
Geez merged T124584: Gas canister into T119663: Empty Gasoline canister used to collect rainwater makes you sick.
Thu, Apr 27, 9:16 AM · DayZ
Geez merged task T124584: Gas canister into T119663: Empty Gasoline canister used to collect rainwater makes you sick.
Thu, Apr 27, 9:16 AM · DayZ

Wed, Apr 26

Pugspect0r created T124586: Game Freeze while connecting for the first time.
Wed, Apr 26, 5:18 PM · DayZ
mostafa1379 created T124584: Gas canister.
Wed, Apr 26, 4:30 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Sorry, I'm a mess in my linear thinking

Wed, Apr 26, 4:14 PM · DayZ
killabees888 created T124582: Padání hry s hláškou chyba aplikace.
Wed, Apr 26, 4:02 PM · DayZ
Geez added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Hello Spaggie.
So you have two different Steam accounts on two different computers (and also, there are other Steam accounts running on the computers on other user accounts?), connect to your server from computer+account A, disconnect and then launch dayz from computer+account B. Then, when you attempt to join the server you get a connecting failed message?
Regards,
Geez

Wed, Apr 26, 1:44 PM · DayZ
Geez changed the status of T124571: stuck in loading screen....dayztv.com server from "New" to "Need More Info".

Hello kopo79 and thank you for the report.
There has been update on the stable version today, can you check if you experience the issue on the server still?
Regards,
Geez

Wed, Apr 26, 12:37 PM · DayZ
Geez added a comment to T124310: Ban on publick server.

Hello CYBERSHADOW.
Does the friend join the game and get kicked after few minutes/hours of playing on this server or is he being kicked automatically before the character loads into the server?
Regards,
Geez

Wed, Apr 26, 11:41 AM · DayZ
g0nz0 added a watcher for DayZ: g0nz0.
Wed, Apr 26, 10:56 AM
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

This morning, both machines have been off overnight

Wed, Apr 26, 6:39 AM · DayZ
Norseman_BW added a comment to T124481: desync.

I tried some other servers on a private hive,stable{F58303}, diden't experince it in the same degree but there was alot of jittering I got some vid of incidents. look in vid from 1:10

Wed, Apr 26, 1:27 AM · DayZ

Tue, Apr 25

Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

The main account (above) wont connect to my server on the windows 7 machine now

Tue, Apr 25, 10:20 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

I just tried connecting this fresh new account to my server on the Windows 7 machine and it's gone 'Can't connect'

Tue, Apr 25, 10:16 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Hi Geez

Tue, Apr 25, 10:00 PM · DayZ
CYBERSHADOW added a comment to T124310: Ban on publick server.

Yes it's him. This message when you connect to the server.

Tue, Apr 25, 8:56 PM · DayZ
kopo79 created T124571: stuck in loading screen....dayztv.com server.
Tue, Apr 25, 8:23 PM · DayZ
Geez changed the status of T124535: Vehicle Bugs from "Assigned" to "Acknowledged".

Hello again Nobody.
We have confirmed the #3 issue and it has been scheduled for a fix. We will update this ticket once there are any changes in the progress.
Regards,
Geez

Tue, Apr 25, 4:48 PM · DayZ
Geez changed the status of T124560: Logging in, Doors not working *Experimental server* from "New" to "Assigned".
Tue, Apr 25, 4:29 PM · DayZ
Geez added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Hello Spaggie.
Can you check if you are experiencing this issue also on other servers than yours? And if so, can you check if connecting the win 10 machine first (to any server) and then turning it off and connecting the win 7 machine afterwards changes anything about the behaviour of the issue?
Regards,
Geez

Tue, Apr 25, 4:14 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

I have several and a DayZ in each

Tue, Apr 25, 2:07 PM · DayZ
Geez added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Thank you Spaggie.
Can you also send us the link to your Steam profile?
Regards,
Geez

Tue, Apr 25, 2:04 PM · DayZ
Geez added a comment to T124310: Ban on publick server.

Hello CYBERSHADOW.
What does the message shown on your screenshot say? Also is this friend the same person as in the original report? (http://steamcommunity.com/id/Ma95gaa)).
Regards,
Geez

Tue, Apr 25, 1:42 PM · DayZ
Geez changed the status of T124514: glow plug from "New" to "Reviewed".

Hello mostafa1379 and thank you for the report.
We have tested the issue internally and the servers spawn quite high amount of glow plugs, we suggest checking other places than garages as well, such as industrial buildings, workshops and sheds. Infected also have a chance to drop the glow plug.
Regards,
Geez

Tue, Apr 25, 1:38 PM · DayZ
Geez closed T124487: Im stuck underneath a house as "Resolved".

Hello tobias.glaeser.1994.
In that case I am going to close the ticket, but feel free to submit another one in case you run into any issues in the future. Also, the issue with characters appearing under the buildings sometimes upon logging in is scheduled for a fix.
Regards,
Geez

Tue, Apr 25, 12:23 PM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Ah, you guise, thanks for exploring

Tue, Apr 25, 12:06 PM · DayZ
Geez added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Hello again Spaggie.
We have tested the issue internally but so far we were unable to reproduce the issue you have described. Can you try to reproduce the issue again and then send us the server IP of the server where you have tried so we can try to take a look into the server logs? Also if it is not an issue, can you write down the exact steps on how you are reproducing the issue? (for example 1. Launch the DayZ client, 2. navigate to the server browser, 3. join server xyz, 4. dont move the character and disconnect... etc.).
Regards,
Geez

Tue, Apr 25, 11:56 AM · DayZ
Geez closed T124540: Stuck on "Joining game" as "Resolved".

Hello Elou44.
We are glad to hear that the issue has been resolved. In that case I am going to close this ticket, but feel free to submit another one in case you run into any issues.
Regards,
Geez

Tue, Apr 25, 9:29 AM · DayZ
CantWinKrillin created T124560: Logging in, Doors not working *Experimental server*.
Tue, Apr 25, 1:33 AM · DayZ

Mon, Apr 24

Le_Marcheur added a comment to T124500: Unable to reconnect to servers : sessions lost, then black screen..

Ok I think I can confirm my problem is solved.

Mon, Apr 24, 8:40 PM · DayZ
tobias.glaeser.1994 added a comment to T124487: Im stuck underneath a house.

thanks for your help, but my charakter died while i tried looting an item.

Mon, Apr 24, 8:20 PM · DayZ
Elou44 added a comment to T124540: Stuck on "Joining game" .

Hi Geez,

Mon, Apr 24, 8:11 PM · DayZ