DayZProject
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Description

DayZ is a gritty, authentic, open-world survival horror hybrid-MMO game, in which players follow a single goal: to survive in the harsh post-apocalyptic landscape as long as they can. Players can live through powerful events and emotions arising from the ever-evolving emergent gameplay.

For client crashes, please have a look at the following:

Create a new issue and clearly label it as a crash in the title. For example:

"Game Crash - Dropping a protector case crashes the game"

Next, provide insight into how you got your game to crash. Include as much information about what you were doing around the time the game crashed. Every little detail can help us fix the problem. Remember to mention whether this happens on the stable or experimental branch of the game.

GOOD:
"The game crashed when I dropped a protector case on the ground while playing on an experimental server. I had the protector case in my backpack and drag and dropped it into the vicinity window. The case contained a canteen and a pack of rice. I have tried this several times and it happens every time"

BAD:
"Game crashed when I dropped a protector case"

Include steps to reproduce if you think that they are necessary and aren't obvious enough from the description. Always describe reproduction step by step.

  1. Open inventory
  2. Place the protector case in your backpack
  3. Drag and drop it into the vicinity tab
  4. Game Crashes

Don't forget to include the game's version (can be found in the main menu).

Now for the most important part of all.

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"

You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example. Use the "New DayZ Private Bug Report" form when sending us crash logs as they may contain personal data from your computer.

Recent Activity

Thu, Jul 26

Gl455 updated the task description for T131376: Flying in Chapaevsk.
Thu, Jul 26, 9:48 PM · DayZ
Gl455 created T131376: Flying in Chapaevsk.
Thu, Jul 26, 9:24 PM · DayZ
marv.g created T131375: Weapons are buggy after take the Magazine out.
Thu, Jul 26, 7:46 PM · DayZ
marv.g removed a watcher for DayZ: marv.g.
Thu, Jul 26, 7:36 PM
marv.g added a watcher for DayZ: marv.g.
Thu, Jul 26, 7:36 PM
Geez changed the status of T131373: Unable to look around useing any key from New to Need More Info.

Hello theklondike.
Do you mean that you were unable to look around upon pressing the alt key? Or just by using the num keys? Also, have you experienced this issue on the 0.62 version or the 063 version?
Regards,
Geez

Thu, Jul 26, 11:05 AM · DayZ
timbrwolf1121 added a comment to T131373: Unable to look around useing any key .

When you log in to 0.63 you HAVE to double tap alt key. I don't know if it just hasn't been reported, or if everyone is just okay with it.

Thu, Jul 26, 8:19 AM · DayZ
theklondike added a comment to T131373: Unable to look around useing any key .

Unable to look around only to do so is run around in small circle (The number keys were lock on)

Thu, Jul 26, 2:20 AM · DayZ
theklondike added a comment to T131373: Unable to look around useing any key .

unable to look around

Thu, Jul 26, 2:18 AM · DayZ
theklondike created T131373: Unable to look around useing any key .
Thu, Jul 26, 2:18 AM · DayZ

Wed, Jul 25

MedicFinland created T131372: Unable to reload Mp5.
Wed, Jul 25, 5:31 PM · DayZ
Screw77 added a comment to T131274: The game does not start.

Hello, today I reinstalled the game in the afternoon. Check all the same errors. I used to try to upgrade to version 0.62, but it works. And when you upgrade to 0.63, you get an error. Maybe this is due to the fact that the insider version of Windows is worth?

Wed, Jul 25, 5:01 PM · DayZ
Geez changed the status of T131233: Trembling camera lying prone in 0.63 from New to Acknowledged.

Hello Lafayett3 and thank you for the report.
We have confirmed the issue and it has been scheduled for a fix.
Regards,
Geez

Wed, Jul 25, 4:43 PM · DayZ
Geez changed the status of T131319: Chars wiped few hours ago from Assigned to Need More Info.

Hello michael.schalzl and thank you for the report.
Just to be sure, this issue has occurred on the 0.63 experimental version? And do you remember on which server/s by any chance and the approximate time of the occurrence?
Regards,
Geez

Wed, Jul 25, 4:30 PM · DayZ
Geez changed the status of T131319: Chars wiped few hours ago from New to Assigned.
Wed, Jul 25, 4:28 PM · DayZ
Geez changed the status of T131369: A-KM gunplay/reload not working as intended from New to Need More Info.

Hello Behemian and thank you for the report.
We have been testing this issue thoroughly but so far we were unable to reproduce it, though we are aware of some situations during which magazines may become stuck in weapons. The next time you experience this issue, can you try to take note of the specific actions/details you have done prior to the issue occurring (Such as the weapon placement ((hands slot / back slot)), the placement of the magazines, the way you have loaded the magazine ((through quickbar / drag and drop)) etc.) and let us know under this ticket?
Regards,
Geez

Wed, Jul 25, 4:25 PM · DayZ
Geez changed the status of T131342: Connecting Failed from Need More Info to Acknowledged.

Thank you for the update.
We are aware that such issue can occur and it is being worked on internally.
Regards,
Geez

Wed, Jul 25, 9:59 AM · DayZ
Geez added a comment to T131274: The game does not start.

Hello again.
If you are still experiencing this issue frequently, can you try to re-install the game and let us know if you are still experience the issue even upon doing so?
Regards,
Geez

Wed, Jul 25, 9:56 AM · DayZ
greek7gamer added a watcher for DayZ: greek7gamer.
Wed, Jul 25, 2:56 AM
worthlesstediousaccount added a comment to T131342: Connecting Failed.

This issue seems to be recurring. After filing my original issue and waiting I deemed my original character lost and restarted on a new server. Though functional for awhile the connecting failed issue again resurfaced and required a server switch (this time at least my character was preserved). I'm not 100% but it seems to be related to exiting a server via pressing "Logout now" when quitting instead of waiting the 15 seconds. At a certain point I can never reconnect to the server and I'm forced to migrate. So, for now, I can mitigate via switching servers however losing a character again would be rough.

Wed, Jul 25, 2:22 AM · DayZ
WOLFGEIST added a comment to T120220: No rain when inside tent.

This is .62 which is basically a dead branch of the game, all development is on the new engine in .63. They will fix some critical errors but they're certainly not concerned with visual problems as this build is no longer under active development.

Wed, Jul 25, 12:49 AM · DayZ

Tue, Jul 24

profquatermass added a comment to T131332: fatal bug - dying because near of wall.

I found this too.

Tue, Jul 24, 11:41 PM · DayZ
profquatermass added a comment to T109074: Can't use leather sewing kit to repair leather jacket!.

Still got bugs open over a year old....

Tue, Jul 24, 11:34 PM · DayZ
profquatermass added a comment to T120220: No rain when inside tent.

So, still not fixed almost a year later?

Tue, Jul 24, 11:33 PM · DayZ
profquatermass created T131370: Vanishing items.
Tue, Jul 24, 11:30 PM · DayZ
Behemian created T131369: A-KM gunplay/reload not working as intended.
Tue, Jul 24, 10:45 PM · DayZ
TehMentos added a watcher for DayZ: TehMentos.
Tue, Jul 24, 6:26 PM
satpal123 added a comment to T131274: The game does not start.

I can also confirm this issue with Windows 10 17713 build and get random ebo errors when launching the game. Previous windows build had no issues.

Tue, Jul 24, 5:58 PM · DayZ
Geez changed the status of T131367: Kick from servers Dayz DE 1-1, 1-2 and 1-5 from Need More Info to Assigned.

Thank you for the update.
Please let us know under this ticket in case the issue re-appears in the near future.
Regards,
Geez

Tue, Jul 24, 3:56 PM · DayZ
emrsmsrli added a comment to T131367: Kick from servers Dayz DE 1-1, 1-2 and 1-5.

All servers are OK now, thanks! :)

Tue, Jul 24, 3:16 PM · DayZ
Geez changed the status of T131367: Kick from servers Dayz DE 1-1, 1-2 and 1-5 from Assigned to Need More Info.

hello emrsmrsli.
We have restarted the servers, do you still experience the issue?
Regards,
Geez

Tue, Jul 24, 3:00 PM · DayZ
Geez changed the status of T131367: Kick from servers Dayz DE 1-1, 1-2 and 1-5 from New to Assigned.
Tue, Jul 24, 2:55 PM · DayZ
emrsmsrli created T131367: Kick from servers Dayz DE 1-1, 1-2 and 1-5.
Tue, Jul 24, 2:34 PM · DayZ
Geez merged T131357: Minor glitch with pelts into T121081: Character model bugs out when holding Wolf Pelt.
Tue, Jul 24, 10:44 AM · DayZ
Geez merged task T131357: Minor glitch with pelts into T121081: Character model bugs out when holding Wolf Pelt.
Tue, Jul 24, 10:44 AM · DayZ
Geez merged task T131358: Frying pan behavior into T119528: frying pan placement.
Tue, Jul 24, 10:41 AM · DayZ
Geez merged T131358: Frying pan behavior into T119528: frying pan placement.
Tue, Jul 24, 10:41 AM · DayZ
Geez merged task T131358: Frying pan behavior into T119528: frying pan placement.
Tue, Jul 24, 10:41 AM · DayZ
Geez merged T131358: Frying pan behavior into T119528: frying pan placement.
Tue, Jul 24, 10:41 AM · DayZ
Geez closed T131364: character stuck as Resolved.

Hello mhouri22.
We have moved the character for you and it should not be stuck any more. In case there are any issues with the character still, please let us know under this ticket.
Regards,
Geez

Tue, Jul 24, 10:40 AM · DayZ
Geez closed T131359: Character stuck under house. as Resolved.

Hello Zaxus.
We have moved the character for you and it should not be stuck any more. In case there are any issues with the character still, please let us know under this ticket.
Regards,
Geez

Tue, Jul 24, 10:32 AM · DayZ
Geez merged task T131360: Character stuck under house. into T131359: Character stuck under house..
Tue, Jul 24, 10:23 AM · DayZ
Geez merged task T131361: Character stuck under house. into T131359: Character stuck under house..
Tue, Jul 24, 10:23 AM · DayZ
Geez merged tasks T131361: Character stuck under house., T131360: Character stuck under house. into T131359: Character stuck under house..
Tue, Jul 24, 10:23 AM · DayZ
mhouri22 updated the task description for T131364: character stuck.
Tue, Jul 24, 8:55 AM · DayZ
mhouri22 created T131364: character stuck.
Tue, Jul 24, 8:54 AM · DayZ
RaigPrime added a comment to T124990: TrackIR not currently working in 0.62.

Hi Geez,

Tue, Jul 24, 8:10 AM · DayZ
mercury added a watcher for DayZ: mercury.
Tue, Jul 24, 5:23 AM

Mon, Jul 23

Zaxus created T131361: Character stuck under house..
Mon, Jul 23, 11:20 PM · DayZ
Zaxus created T131360: Character stuck under house..
Mon, Jul 23, 11:19 PM · DayZ