DayZProject
ActivePublic

Description

DayZ is a gritty, authentic, open-world survival horror hybrid-MMO game, in which players follow a single goal: to survive in the harsh post-apocalyptic landscape as long as they can. Players can live through powerful events and emotions arising from the ever-evolving emergent gameplay.

For client crashes, please have a look at the following:

Create a new issue and clearly label it as a crash in the title. For example:

"Game Crash - Dropping a protector case crashes the game"

Next, provide insight into how you got your game to crash. Include as much information about what you were doing around the time the game crashed. Every little detail can help us fix the problem. Remember to mention whether this happens on the stable or experimental branch of the game.

GOOD:
"The game crashed when I dropped a protector case on the ground while playing on an experimental server. I had the protector case in my backpack and drag and dropped it into the vicinity window. The case contained a canteen and a pack of rice. I have tried this several times and it happens every time"

BAD:
"Game crashed when I dropped a protector case"

Include steps to reproduce if you think that they are necessary and aren't obvious enough from the description. Always describe reproduction step by step.

  1. Open inventory
  2. Place the protector case in your backpack
  3. Drag and drop it into the vicinity tab
  4. Game Crashes

Don't forget to include the game's version (can be found in the main menu).

Now for the most important part of all.

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"

You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Recent Activity

Today

CantWinKrillin created T124560: Logging in, Doors not working *Experimental server*.
Tue, Apr 25, 1:33 AM · DayZ

Yesterday

Le_Marcheur added a comment to T124500: Unable to reconnect to servers : sessions lost, then black screen..

Ok I think I can confirm my problem is solved.

Mon, Apr 24, 8:40 PM · DayZ
tobias.glaeser.1994 added a comment to T124487: Im stuck underneath a house.

thanks for your help, but my charakter died while i tried looting an item.

Mon, Apr 24, 8:20 PM · DayZ
Elou44 added a comment to T124540: Stuck on "Joining game" .

Hi Geez,

Mon, Apr 24, 8:11 PM · DayZ
Elou44 added a comment to T124534: Open barel stuck in hand slot.

I updated my post with some more details.
The character with stuck barrel in hands has passed away, so it's all good now, but thank you for asking ;)

Mon, Apr 24, 8:08 PM · DayZ
Elou44 edited the description of T124534: Open barel stuck in hand slot.
Mon, Apr 24, 8:05 PM · DayZ
Elou44 edited the description of T124534: Open barel stuck in hand slot.
Mon, Apr 24, 7:37 PM · DayZ
alexandre.trust added a watcher for DayZ: alexandre.trust.
Mon, Apr 24, 6:32 PM
Geez changed the status of T124535: Vehicle Bugs from "New" to "Assigned".

Hello Nobody and thank you for the report.

Mon, Apr 24, 5:43 PM · DayZ
Geez changed the status of T124322: Died in Vehicle on NW Airfield from "Assigned" to "Need More Info".

Hello osi.
When the game has crashed, did it crash with any error message or has it froze and had to be shut down through task manager?
Regards,
Geez

Mon, Apr 24, 5:22 PM · DayZ
Geez changed the status of T124478: FPS drop or game crash after driving long distance with vehicle from "Assigned" to "Need More Info".

Hello osi and thank you for the report.
Does the game crash with an error message or does it shut down without any error message? Or does the game just freeze and has to be turned off through task manager?
Regards,
Geez

Mon, Apr 24, 5:20 PM · DayZ
Geez added a comment to T124481: desync.

Hello Norseman_BW.
If it is not a problem, can you check if the issue occurs also on other servers/on experimental version and let us know?
Regards,
Geez

Mon, Apr 24, 5:18 PM · DayZ
Geez changed the status of T124530: Game crashes after some minutes while normal playing (running, fighting, inventory) - getting error message about the working storage from "Assigned" to "Acknowledged".

Hello Chazzy.
This is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez

Mon, Apr 24, 5:16 PM · DayZ
Geez changed the status of T124540: Stuck on "Joining game" from "Assigned" to "Need More Info".

Hello Elou44.
Some tweaks have been made to the server, can you try now if the issue still persists?
Regards,
Geez

Mon, Apr 24, 5:13 PM · DayZ
Geez changed the status of T124537: no loot on school from "New" to "Assigned".
Mon, Apr 24, 5:12 PM · DayZ
Geez changed the status of T124512: Radio Text Name from "New" to "Acknowledged".

Hello cs_wolf and thank you for the report.
The chat and voice system is going to be reworked in the future stages of development and your suggestion will be considered.
Regards,
Geez

Mon, Apr 24, 5:12 PM · DayZ
Geez changed the status of T124305: 3rd person camera is going places - sitting in a door frame turning 45 degrees leads to exploitive camera movements from "Assigned" to "Acknowledged".

Hello joe_mcentire and thank you for the report.
This is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez

Mon, Apr 24, 5:10 PM · DayZ
Geez changed the status of T124530: Game crashes after some minutes while normal playing (running, fighting, inventory) - getting error message about the working storage from "Need More Info" to "Assigned".

Thank you Chazzy.
This is the correct folder, we will analyse the crash logs and will get back to you once we have more information about the crashes.
Regards,
Geez

Mon, Apr 24, 2:23 PM · DayZ
Chazzy added a comment to T124530: Game crashes after some minutes while normal playing (running, fighting, inventory) - getting error message about the working storage.

Hello Geez,

Mon, Apr 24, 2:21 PM · DayZ
Le_Marcheur added a comment to T124500: Unable to reconnect to servers : sessions lost, then black screen..

Hi, Stable, every server. Though I might have solve the problem myself after days of searching. I deleted a file called clientregistry.blob from steam folder, and I cleared the download cache of steam. Im actually still on same server since 3 hours. Lets take the day to see if it's really solved :)

Mon, Apr 24, 1:20 PM · DayZ
Geez changed the status of T124534: Open barel stuck in hand slot from "New" to "Assigned".

Hello elou44 and thank you for the report.
The issue with character being unable to remove barrel that has been picked up with open lid is a known issue, however we will investigate the repro steps you have provided as these differ from the ones we have. In case you remember any more details, please let us know. Also, if you want we can delete the character for you (if it is still active) to resolve the issue with the stuck barrel in its hands.
Regards,
Geez

Mon, Apr 24, 12:21 PM · DayZ
Geez changed the status of T124513: 7 time from "New" to "Need More Info".

Hello mostafa1379 and thank you for the report.
Please upload the contents of your C:\Users\*username*\AppData\Local\DayZ to this ticket.
Regards,
Geez

Mon, Apr 24, 11:39 AM · DayZ
Geez changed the status of T124505: Throwing/building items behind player from "New" to "Need More Info".

Hello Archaon383 and thank you for the report.
Would it be possible for you to record a video of the issue for us?
Regards,
Geez

Mon, Apr 24, 11:27 AM · DayZ
Geez added a comment to T124496: Infected moving character.

Hello romancemurders and thank you for the report.
The issue with zombies pushing player characters through objects is a known issue and it is scheduled for a fix.
Regards,
Geez

Mon, Apr 24, 11:24 AM · DayZ
Geez merged T124496: Infected moving character into T120812: (0.61) Zombies pushing players into inacessible terrain / through walls.
Mon, Apr 24, 11:24 AM · DayZ
Geez merged task T124496: Infected moving character into T120812: (0.61) Zombies pushing players into inacessible terrain / through walls.
Mon, Apr 24, 11:24 AM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Hello gorgeous

Mon, Apr 24, 11:12 AM · DayZ
Geez changed the status of T124531: Can't access server from same Steam account on Multiple computers from "Reviewed" to "Need More Info".

Hello Spaggie.
Do you also have the same issue if you attempt to join a server thats different from the one you have joined previously on the other computer? Also, do you have the Steam Cloud synchronisation enabled on the second computer?
Regards,
Geez

Mon, Apr 24, 10:51 AM · DayZ
Geez changed the status of T124487: Im stuck underneath a house from "New" to "Need More Info".

Hello tobias.glaeser.1994 and thank you for the report.
Please post the link to your Steam account and the server IP in here and we will move the stuck character for you.
Regards,
Geez

Mon, Apr 24, 10:46 AM · DayZ
Spaggie added a comment to T124531: Can't access server from same Steam account on Multiple computers.

Yes, I understand that.

Mon, Apr 24, 10:45 AM · DayZ
Geez changed the status of T124475: Zombies walk in ground / basement of police station in kamyshovo from "Need More Info" to "Acknowledged".
Mon, Apr 24, 10:44 AM · DayZ
Geez added a comment to T124475: Zombies walk in ground / basement of police station in kamyshovo.

Thank you osi.
We have confirmed the issue and it has been scheduled for a fix. However, we have found out that the issue can also occur without the dead zombies at the entrance.
Regards,
Geez

Mon, Apr 24, 10:44 AM · DayZ
Geez changed the status of T124540: Stuck on "Joining game" from "New" to "Assigned".

Hello Elou44 and thank you for the report.
We will contact the server provider and will let you know once we have more information.
Regards,
Geez

Mon, Apr 24, 10:41 AM · DayZ
Geez changed the status of T124531: Can't access server from same Steam account on Multiple computers from "New" to "Reviewed".

Hello Spaggie and thank you for the report.
It is not possible to play DayZ on the same server on two computers from one Steam account due to your characters being tied to the Steam account (this means that the two clients would attempt to connect to the same character, which is not possible and results in connecting failed on one of the clients).
Regards,
Geez

Mon, Apr 24, 10:38 AM · DayZ
Geez changed the status of T124467: Players Cannot Join Server on Reconnect from "Assigned" to "Need More Info".

Hello jakon72.
We have contacted the server provider and the issue should be resolved now for your server. Please let us know here in case there are any issues still.
Regards,
Geez

Mon, Apr 24, 10:31 AM · DayZ
Geez changed the status of T124500: Unable to reconnect to servers : sessions lost, then black screen. from "New" to "Need More Info".

Hello Le_Marcheur and thank you for the report.
Does this issue occur both on experimental and stable versions? And are you experiencing this issue only on specific servers / specific hives or does this occur on every server?
Regards,
Geez

Mon, Apr 24, 10:28 AM · DayZ
Geez changed the status of T124530: Game crashes after some minutes while normal playing (running, fighting, inventory) - getting error message about the working storage from "New" to "Need More Info".

Hello Chazzy and thank you for the report.
Please upload the contents of your C:\Users\*username*\AppData\Local\DayZ folder to this ticket. In case the folder is not visible, enable the hidden folders in windows - https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.
Regards,
Geez

Mon, Apr 24, 10:24 AM · DayZ

Sun, Apr 23

CYBERSHADOW added a comment to T124310: Ban on publick server.

Hello Geez, indifferently my friend cannot join to server, every day kick from server.
https://pp.userapi.com/c837423/v837423831/3c660/7RkiXGEQoSQ.jpg

Sun, Apr 23, 8:12 PM · DayZ
Norseman_BW added a comment to T124481: desync.

http://www.gametracker.com/server_info/185.16.87.50:2302/

Sun, Apr 23, 7:55 PM · DayZ
Norseman_BW added a comment to T124481: desync.

stable, public hive

Sun, Apr 23, 7:54 PM · DayZ
Elou44 created T124540: Stuck on "Joining game" .
Sun, Apr 23, 6:26 PM · DayZ
mostafa1379 created T124538: My vest.
Sun, Apr 23, 3:29 PM · DayZ
mostafa1379 created T124537: no loot on school.
Sun, Apr 23, 3:23 PM · DayZ
Nobody created T124535: Vehicle Bugs.
Sun, Apr 23, 2:47 PM · DayZ
Elou44 created T124534: Open barel stuck in hand slot.
Sun, Apr 23, 2:19 PM · DayZ
Spaggie edited Additional Information on T124531: Can't access server from same Steam account on Multiple computers.
Sun, Apr 23, 1:30 PM · DayZ
Spaggie edited Additional Information on T124531: Can't access server from same Steam account on Multiple computers.
Sun, Apr 23, 12:33 PM · DayZ
Spaggie edited Additional Information on T124531: Can't access server from same Steam account on Multiple computers.
Sun, Apr 23, 12:32 PM · DayZ
Spaggie created T124531: Can't access server from same Steam account on Multiple computers.
Sun, Apr 23, 12:30 PM · DayZ
Chazzy created T124530: Game crashes after some minutes while normal playing (running, fighting, inventory) - getting error message about the working storage.
Sun, Apr 23, 11:28 AM · DayZ