DayZProject
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Description

DayZ is a gritty, authentic, open-world survival horror hybrid-MMO game, in which players follow a single goal: to survive in the harsh post-apocalyptic landscape as long as they can. Players can live through powerful events and emotions arising from the ever-evolving emergent gameplay.

For client crashes, please have a look at the following:

Create a new issue and clearly label it as a crash in the title. For example:

"Game Crash - Dropping a protector case crashes the game"

Next, provide insight into how you got your game to crash. Include as much information about what you were doing around the time the game crashed. Every little detail can help us fix the problem. Remember to mention whether this happens on the stable or experimental branch of the game.

GOOD:
"The game crashed when I dropped a protector case on the ground while playing on an experimental server. I had the protector case in my backpack and drag and dropped it into the vicinity window. The case contained a canteen and a pack of rice. I have tried this several times and it happens every time"

BAD:
"Game crashed when I dropped a protector case"

Include steps to reproduce if you think that they are necessary and aren't obvious enough from the description. Always describe reproduction step by step.

  1. Open inventory
  2. Place the protector case in your backpack
  3. Drag and drop it into the vicinity tab
  4. Game Crashes

Don't forget to include the game's version (can be found in the main menu).

Now for the most important part of all.

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

  1. Open the Start menu
  2. Write "dxdiag"
  3. Press enter
  4. A window will open
  5. Click "Save all information"

You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Recent Activity

Today

dilfordyt created T123517: DayZ: Guy Sliding on the Floor and can still shoot people when his hands are up while sliding. .
Sat, Feb 25, 1:10 AM · DayZ
dilfordyt renamed T123516: Dwadwa from "DayZ Standalone: Sliding Person with Hands on head but had a gun on his screen and I could not see it and he kills me." to "Dwadwa".
Sat, Feb 25, 12:55 AM · DayZ
dilfordyt created T123516: Dwadwa.
Sat, Feb 25, 12:50 AM · DayZ
dilfordyt added a watcher for DayZ: dilfordyt.
Sat, Feb 25, 12:25 AM

Yesterday

romancemurders created T123515: Dayz car went through ground at this location.
Fri, Feb 24, 11:33 PM · DayZ
HedgieBite created T123512: Character started firing when being in inventory screen.
Fri, Feb 24, 6:06 PM · DayZ
Burli added a comment to T123425: Dayz - Shooting / Hiting Bug.

This Problem does occur without alt tabbing.
To be more specific, I normally tab out a few times during my game sessions but the bug even occurs hours or many minutes later.

Fri, Feb 24, 5:32 PM · DayZ
Geez added a comment to T123492: Memory Error?.

Thank you FuckingHelpMeForOnce.
Would it be possible for you to send us a dxdiag file from your computer? https://support.microsoft.com/cs-cz/instantanswers/b319762b-f281-41b4-b746-d14de804b246/open-and-run-dxdiag-exe.
Regards,
Geez

Fri, Feb 24, 5:15 PM · DayZ
GameMedal created T123510: Zombie got on the roof.
Fri, Feb 24, 4:09 PM · DayZ
GameMedal created T123509: Very long legs while swiming.
Fri, Feb 24, 4:07 PM · DayZ
Geez added a comment to T123464: Bodies disappear after the player has been killed.

Thank you BugReporter00.
Do you think it would be possible for you co capture the issue on video for us?
Regards,
Geez

Fri, Feb 24, 2:19 PM · DayZ
Geez changed the status of T123505: Dayz Memory Crash from "Assigned" to "Need More Info".

Hello HeadHunterZ and thank you for the report.
Do you remember if there were any specific actions you have done prior to the crash/crashes occurring? Any information might help us.
Regards,
Geez

Fri, Feb 24, 2:17 PM · DayZ
Geez changed the status of T123508: Dump to Black screen from "New" to "Assigned".
Fri, Feb 24, 1:43 PM · DayZ
fing24 created T123508: Dump to Black screen.
Fri, Feb 24, 1:19 PM · DayZ
Geez changed the status of T123505: Dayz Memory Crash from "New" to "Assigned".
Fri, Feb 24, 10:54 AM · DayZ
HeadHunterZ added a comment to T123505: Dayz Memory Crash.

dayzonelove

Fri, Feb 24, 8:15 AM · DayZ
HeadHunterZ created T123505: Dayz Memory Crash.
Fri, Feb 24, 8:14 AM · DayZ

Thu, Feb 23

FuckingHelpMeForOnce added a comment to T123492: Memory Error?.

It doesnt allow me to upload the whole folder so I dragged the contents from inside instead and this is what it gave me:

Thu, Feb 23, 5:08 PM · DayZ
Ozzysnakeftw created T123501: Insane desync around infected.
Thu, Feb 23, 4:43 PM · DayZ
Geez changed the status of T123472: Game Crash - Exit the game from "Assigned" to "Acknowledged".

Hello XpressX and thank you for the report.
This is an issue we are aware of and the issue is scheduled for a fix.
Regards,
Geez

Thu, Feb 23, 3:24 PM · DayZ
Geez changed the status of T123479: Dump files for Client crash from "Need More Info" to "Acknowledged".

Thank you pcs305.
The crash upon exitting game is a known issue and it is scheduled for a fix. Also one of the older crash dumps (2017-02-18) contains another crash that is currently scheduled for a fix.
Regards,
Geez

Thu, Feb 23, 3:21 PM · DayZ
Geez changed the status of T123222: Frame drops inside the Inventory / Mouse movement from "Need More Info" to "Assigned".

Hello Merce.
Glad to hear that the issue no longer occurs. In that case I am going to close the ticket, but feel free to submit another one in case you run into any issues or the issue re-appears.
Regards,
Geez

Thu, Feb 23, 11:19 AM · DayZ
Geez changed the status of T123497: Waeared items dissapeard from "New" to "Acknowledged".

Hello MarekQX and thank you for the report.
We have confirmed the issue and it has been scheduled for a fix.
Regards,
Geez

Thu, Feb 23, 11:16 AM · DayZ
Geez changed the status of T123493: The Dancing Gun (BUG) from "New" to "Acknowledged".

Hello OSH and thank you for the report.
This is a known issue which is related to the 1911/CR75 pistols and the issue is scheduled for a fix.
Regards,
Geez

Thu, Feb 23, 10:49 AM · DayZ
MarekQX created T123497: Waeared items dissapeard.
Thu, Feb 23, 10:46 AM · DayZ
Geez changed the status of T123495: Sporter .22 10-round-magazine deleted when attached to rifle and rifle is spraypainted from "New" to "Acknowledged".

Hello RealBACONATOR2 and thank you for the report.
This is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez

Thu, Feb 23, 10:29 AM · DayZ
Geez changed the status of T123494: Inventory management from "New" to "Reviewed".

Hello DesertRat and thank you for the report.
We are aware that such issues can occur and we are working on a system that will notify the player if they have dropped item on the ground.
Regards,
Geez

Thu, Feb 23, 10:22 AM · DayZ
Geez changed the status of T123492: Memory Error? from "New" to "Need More Info".

Hello FuckingHelpMeForOnce and thank you for the report.
Please attach the contents of your C:\Users\*username*\AppData\Local\DayZ folder to this ticket (the upload button can be found on the bar at the top of the comment window) and also post the server IP of the affected server/s and the link to your steam profile in here.
Regards,
Geez

Thu, Feb 23, 9:55 AM · DayZ
Geez added a comment to T123485: "proper version match" shows still servers with diverging versions.

Hello joe_mcentire and thank you for the report.
This is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez

Thu, Feb 23, 9:52 AM · DayZ
Geez merged T123485: "proper version match" shows still servers with diverging versions into T122388: Server Browser Filter Box Bug - Proper Version Match.
Thu, Feb 23, 9:51 AM · DayZ
Geez merged task T123485: "proper version match" shows still servers with diverging versions into T122388: Server Browser Filter Box Bug - Proper Version Match.
Thu, Feb 23, 9:51 AM · DayZ
Geez changed the status of T123472: Game Crash - Exit the game from "Need More Info" to "Assigned".
Thu, Feb 23, 9:32 AM · DayZ
RealBACONATOR2 created T123495: Sporter .22 10-round-magazine deleted when attached to rifle and rifle is spraypainted.
Thu, Feb 23, 7:07 AM · DayZ
RealBACONATOR2 added a watcher for DayZ: RealBACONATOR2.
Thu, Feb 23, 7:02 AM
DesertRat created T123494: Inventory management.
Thu, Feb 23, 6:26 AM · DayZ
XpressX removed a watcher for DayZ: XpressX.
Thu, Feb 23, 1:36 AM
OSH created T123493: The Dancing Gun (BUG).
Thu, Feb 23, 1:10 AM · DayZ
pcs305 added a comment to T123479: Dump files for Client crash.

No other files available sorry. I do wish I could remember what day the crash ingame happened.
But unfortunately I cannot remember. Today again I crashed when shutting the game down.

Thu, Feb 23, 1:09 AM · DayZ
FuckingHelpMeForOnce added a comment to T123492: Memory Error?.

Please help

Thu, Feb 23, 12:21 AM · DayZ
FuckingHelpMeForOnce created T123492: Memory Error?.
Thu, Feb 23, 12:21 AM · DayZ
Hatzee added a comment to T123483: Bodies still disappear,..

When they go from Uncon to dead. Sometimes they dissapear.

Thu, Feb 23, 12:12 AM · DayZ
Hatzee added a comment to T123461: Weapon and item desync in hands..

Might have swapped weapons. Not sure, he doesn't remember. I've spotted players with no guns in their hands tho.

Thu, Feb 23, 12:12 AM · DayZ

Wed, Feb 22

XpressX added a comment to T123472: Game Crash - Exit the game.

DayZ_x64_2017-02-21_23-55-57.mdmp

Wed, Feb 22, 9:03 PM · DayZ
modernkilla82 added a comment to T123482: Spawning in with gear i had 3 weeks before(See Description) .

*I no longer have the gear, i died to a hacker with it*

Wed, Feb 22, 7:17 PM · DayZ
modernkilla82 added a comment to T123482: Spawning in with gear i had 3 weeks before(See Description) .

http://steamcommunity.com/id/modernkilla82/

Wed, Feb 22, 7:16 PM · DayZ
joe_mcentire renamed T123485: "proper version match" shows still servers with diverging versions from "servers with diverging version number are displayed in the server list" to ""proper version match" shows still servers with diverging versions".
Wed, Feb 22, 6:01 PM · DayZ
joe_mcentire created T123485: "proper version match" shows still servers with diverging versions.
Wed, Feb 22, 6:01 PM · DayZ
BugReporter00 added a comment to T123464: Bodies disappear after the player has been killed.

Hello BugReporter00 and thank you for the report.
Were the corpses which disappeared manipulated with prior to death? For example, were the characters unconscious and have you opened their inventory prior to their death and disappearance?
Regards,
Geez

Wed, Feb 22, 5:56 PM · DayZ
Aillox added a watcher for DayZ: Aillox.
Wed, Feb 22, 5:49 PM
Geez changed the status of T123482: Spawning in with gear i had 3 weeks before(See Description) from "New" to "Need More Info".

Hello modernkilla82 and thank you for the report.
Please post the link to your Steam profile in here.
Regards,
Geez

Wed, Feb 22, 5:37 PM · DayZ