In T178978#2593579, @Geez wrote:

Oh by the way, the performance issues seems to start at about this time every day. We're experiencing performance issues right now.

Can you please specify, if that means 20:45 your time?
Thank you!

Oh by the way, the performance issues seems to start at about this time every day. We're experiencing performance issues right now.

In T180166#2593561, @SpaNksy13 wrote:

I wish they could do this on official servers for those who dupe, whitewall, skywalk or any other blatant exploits. It has got to the point that 90% of pvp encounters someone is either logging in and out white walling glitching or using some exploit to get an upper hand. Also the amount of duper and duped kits is insane i killed a player with a field bag with just 60 rd mags for m4 and Lar with 20 mags. Just running around in fresh spawn area killing everyone.

I wish they could do this on official servers for those who dupe, whitewall, skywalk or any other blatant exploits. It has got to the point that 90% of pvp encounters someone is either logging in and out white walling glitching or using some exploit to get an upper hand. Also the amount of duper and duped kits is insane i killed a player with a field bag with just 60 rd mags for m4 and Lar with 20 mags. Just running around in fresh spawn area killing everyone.

In T178978#2593056, @huttch wrote:

In T178978#2592850, @Geez wrote:

In T178978#2592778, @huttch wrote:

In T178978#2592755, @Geez wrote:

In T178978#2592723, @Geez wrote:

In T178978#2592704, @huttch wrote:

In T178978#2592522, @Geez wrote:

In T178978#2592390, @huttch wrote:

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

It's getting worse, please help! 🙏

Is it okay for you if the server gets moved to a different machine? Ofcourse this will lead to change of an IP and the players will have to unfavorite and favorite the server again.
Regards,
Geez

Sure thing! Moving the server to a different machine is totally fine. Will the new machine have more capacity? What's the ETA? Any help would be appreciated, we're desperate for a solution.

Cheers!

Will the new machine have more capacity?

In regards to slots? No.
In regards to CPU? Yes

What's the ETA?

We can set it in motion as soon as we have a greenlight from you

Server has been moved. Please let us know if there are any improvements.

It seems like the issues persist. We had some problems again a few minutes ago. The attached image is from 10 minutes ago. You can see the red icon in the left side.

Can you please share graphs of resources consumption?

Sure thing. I'm attaching the screenshot.

Regards

In T178978#2592850, @Geez wrote:

In T178978#2592778, @huttch wrote:

In T178978#2592755, @Geez wrote:

In T178978#2592723, @Geez wrote:

In T178978#2592704, @huttch wrote:

In T178978#2592522, @Geez wrote:

In T178978#2592390, @huttch wrote:

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

It's getting worse, please help! 🙏

Is it okay for you if the server gets moved to a different machine? Ofcourse this will lead to change of an IP and the players will have to unfavorite and favorite the server again.
Regards,
Geez

Sure thing! Moving the server to a different machine is totally fine. Will the new machine have more capacity? What's the ETA? Any help would be appreciated, we're desperate for a solution.

Cheers!

Will the new machine have more capacity?

In regards to slots? No.
In regards to CPU? Yes

What's the ETA?

We can set it in motion as soon as we have a greenlight from you

Server has been moved. Please let us know if there are any improvements.

It seems like the issues persist. We had some problems again a few minutes ago. The attached image is from 10 minutes ago. You can see the red icon in the left side.

Can you please share graphs of resources consumption?

In T178978#2592778, @huttch wrote:

In T178978#2592755, @Geez wrote:

In T178978#2592723, @Geez wrote:

In T178978#2592704, @huttch wrote:

In T178978#2592522, @Geez wrote:

In T178978#2592390, @huttch wrote:

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

It's getting worse, please help! 🙏

Is it okay for you if the server gets moved to a different machine? Ofcourse this will lead to change of an IP and the players will have to unfavorite and favorite the server again.
Regards,
Geez

Sure thing! Moving the server to a different machine is totally fine. Will the new machine have more capacity? What's the ETA? Any help would be appreciated, we're desperate for a solution.

Cheers!

Will the new machine have more capacity?

In regards to slots? No.
In regards to CPU? Yes

What's the ETA?

We can set it in motion as soon as we have a greenlight from you

Server has been moved. Please let us know if there are any improvements.

It seems like the issues persist. We had some problems again a few minutes ago. The attached image is from 10 minutes ago. You can see the red icon in the left side.

In T178978#2592755, @Geez wrote:

In T178978#2592723, @Geez wrote:

In T178978#2592704, @huttch wrote:

In T178978#2592522, @Geez wrote:

In T178978#2592390, @huttch wrote:

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

It's getting worse, please help! 🙏

Is it okay for you if the server gets moved to a different machine? Ofcourse this will lead to change of an IP and the players will have to unfavorite and favorite the server again.
Regards,
Geez

Sure thing! Moving the server to a different machine is totally fine. Will the new machine have more capacity? What's the ETA? Any help would be appreciated, we're desperate for a solution.

Cheers!

Will the new machine have more capacity?

In regards to slots? No.
In regards to CPU? Yes

What's the ETA?

We can set it in motion as soon as we have a greenlight from you

Server has been moved. Please let us know if there are any improvements.

In T178978#2592723, @Geez wrote:

In T178978#2592704, @huttch wrote:

In T178978#2592522, @Geez wrote:

In T178978#2592390, @huttch wrote:

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

It's getting worse, please help! 🙏

Is it okay for you if the server gets moved to a different machine? Ofcourse this will lead to change of an IP and the players will have to unfavorite and favorite the server again.
Regards,
Geez

Sure thing! Moving the server to a different machine is totally fine. Will the new machine have more capacity? What's the ETA? Any help would be appreciated, we're desperate for a solution.

Cheers!

Will the new machine have more capacity?

In regards to slots? No.
In regards to CPU? Yes

What's the ETA?

We can set it in motion as soon as we have a greenlight from you

In T178978#2592704, @huttch wrote:

In T178978#2592522, @Geez wrote:

In T178978#2592390, @huttch wrote:

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

It's getting worse, please help! 🙏

Is it okay for you if the server gets moved to a different machine? Ofcourse this will lead to change of an IP and the players will have to unfavorite and favorite the server again.
Regards,
Geez

Sure thing! Moving the server to a different machine is totally fine. Will the new machine have more capacity? What's the ETA? Any help would be appreciated, we're desperate for a solution.

Cheers!

In T178978#2592522, @Geez wrote:

In T178978#2592390, @huttch wrote:

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

It's getting worse, please help! 🙏

Is it okay for you if the server gets moved to a different machine? Ofcourse this will lead to change of an IP and the players will have to unfavorite and favorite the server again.
Regards,
Geez

In T178978#2592390, @huttch wrote:

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

It's getting worse, please help! 🙏

Is this something you guys will consider? Really really hoping you will.

In T178978#2592371, @huttch wrote:

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

Yeah, it's still happening every now and then. It's been going on for about two weeks now. I had to do a wipe last Friday, which helped a bit, but the issue persists, especially during peak hours and around 30 minutes before each restart (which is every three hours)

In T178978#2591949, @Geez wrote:

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

Is the issue present still? How long does this go on? And does this happen only during peak hours or on lower CCU as well?

HEllo krszthnTV.
What led to this issue occurring?
Regards,
Geez

I am from Mexico, Juárez City to be exact and this would be the second time something like this has happened to me. The first time it happened with a bag with food and ammunition but I didn't report it.

In T178978#2591498, @huttch wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

I'm having the same problem. The server performance is just awful there's a red icon on the left side. It's unplayable, and now it's restarting outside of the scheduled restart times. These issues are killing a 3-year-old server. I've noticed the CPU Usage is almost at 100%. This can't be a configuration problem because I've had the same setup for months. Even after wiping on Friday, the problems are still there. Plus, I know of other servers experiencing the same issues.

DayZ, please, any support you can provide would be greatly appreciated.

Server IP 134.255.240.62:11000
Ticket ID: 1915068

In T178978#2591698, @Swe_Skoog wrote:

In T178978#2591667, @Geez wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

Nitrado has offered to move the server to a more powerful machine. When could the move be done? (if at all?)

This can be done as soon as possible! The faster the better.
Appreciate that your talking to nitrado 🙏

Do they have any ETA on this ?

Hello DrawingGiant.
This is currently as intended. The hood is not supposed to be removable and therefore does not have a slot.
Regards,
Geez

Hello DrawingGiant.
Chainsaw is not an item that is supposed to spawn at the moment (old scrapped item) - community servers spawning the items do so at their own risk. Currently there are no plans to work on it further.
Regards,
Geez

I’m having this issue too, can’t play any community servers at all apart from Australian ones even though I’m based in the UK.

In T178978#2591667, @Geez wrote:

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

Nitrado has offered to move the server to a more powerful machine. When could the move be done? (if at all?)

Thats going to open another can of worms.
They should offer that to everyone, not just when we complain on bohemia feedback tracker

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

Thank you, we will request further info from Nitrado.

In T178978#2590721, @Swe_Skoog wrote:

@Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

After this I got new IP, so I guess it’s a new host machine!
But now the server is completely unplayable, massive desync, yellow and red icon. Even with only 10 players online. Well now the logs are faster.

I’ve messaged them in the ticket w/o response. Last message from them was the 2/4-24
My community is raging and I’m losing members every day due to this issue.

Ticket id.1895145
Server IP. 85.190.142.62:13800{F3949212}

Hello again.
The issue has been confirmed internally and also resolved for the 1.25 update.
Regards,
Geez

I had issues when server was highly populated and slow log update, got in contact with nitrado support and they did the classic “backend changes”

Hello Tsblur5921.
The glowstick glitch has been fixed for the current patch and does not work. Therefore it is possible they use another method. If you find any further info as to how this happens. Please let us know under this ticket.
Regards,
Geez

This is pretty accurate to out current circumstances:

Picture a popular diner, known for its juicy, mouthwatering burgers—a favorite among the town's residents. X is like the supplier providing the diner with what's supposed to be "high end" beef, but occasionally, the meat turns out spoiled. When diners bite into their burgers expecting that familiar, satisfying taste, they're met instead with disappointment. Complaints arise, but instead of addressing the issue, X deflects, blaming the diners for their "unrefined palates" and refusing refunds for the tainted meals. Z, the diner's management, is well aware of the X's erratic deliveries but chooses to watch from the sidelines, risking the diner's reputation and the trust of its patrons.

The once bustling diner now faces a dwindling crowd, with regulars contemplating whether they will bother returning for another burger.

Hello KaidenKH.
Can you please upload a video? However, if there are any new collisions, it is possible they are intended as there were changes recently.

In T178978#2589196, @IllegalCrib4 wrote:

In T178978#2589195, @IllegalCrib4 wrote:

In T178978#2589193, @IllegalCrib4 wrote:

Server down.. No dashboard... No support.... For the love of god do something!!! How are we supposed to keep players with this crap happening constantly??

Going on 20 min.. Can't contact support can't do anything..

Guess this is what I'm paying for...

In T178978#2589564, @SoulsAggro wrote:

Ticket ID: 1897593
IP: 128.0.114.124:21600

@Geez I added a 10 slot server at 1:44pm AEDT I received the confirmation email informing me it was installed it's currently 3:33pm AEDT and I still cannot do anything or use the server.

and when I view the file browser it tells me both, that I don't have access to the file browser & that there are no files in the file browser.

But on the advertising page it directly tells me that my server "In a flash, your server will be online and ready for you to journey through the collapsed civilization of DayZ" But 2 hours of nothing isn't a "flash"

The email specifically says it has been installed and is now available to me.

When trying to make a ticket, it tells me to try again later. (Took 7 attempts)

At 5:13pm AEDT my server finally had files.
3 hours and 13mins from being told it was installed.

yeah i had that issue with the new terms and conditions being unavailable to view. It is completely unacceptable and we need some competition for them so they can stop taking us all for a ride

Ticket ID: 1897593
IP: 128.0.114.124:21600

@Geez Hows this one for ya then? Is this an April fools joke or something? Seriously.

In T178978#2589193, @IllegalCrib4 wrote:

Server down.. No dashboard... No support.... For the love of god do something!!! How are we supposed to keep players with this crap happening constantly??

In T178978#2589195, @IllegalCrib4 wrote:

In T178978#2589193, @IllegalCrib4 wrote:

Server down.. No dashboard... No support.... For the love of god do something!!! How are we supposed to keep players with this crap happening constantly??

Going on 20 min.. Can't contact support can't do anything..

In T178978#2589193, @IllegalCrib4 wrote:

Server down.. No dashboard... No support.... For the love of god do something!!! How are we supposed to keep players with this crap happening constantly??

Server down.. No dashboard... No support.... For the love of god do something!!!

I have the same situation on my PlayStation. Is it possible to look somewhere at least at a list of textures that break roads, so that I know that they cannot be used?

This would be the greatest! It is such a problem. I know this has xbox tag but applies to PS as well. We have so many issues with server griefers and its not fun having to constantly check online lists because they just make new accounts. I believe playstation allows around 25ish accounts.
PC has the option to device ID ban also, why not us :(

Started ticket: Nov 17, 2022, 13:05
Issue status: Unresolved (oldest log file is from Dec 08 2021
Ticket ID: 204297
Another Ticket ID: 367775
Mentioned in Ticket ID: 391861
Another Ticket ID: 391925

We play on official servers. The sickness has also started in the middle of traveling from one place to another, nowhere near any gas zones. The even stranger thing is that when we become sick with toxic poisoning, there's no cuts or anything before it happens, it appears almost like a regular cold. I even usually pop some tetracycline thinking that's that it is until I begin to cough up blood.

Just wondering if you are on official server or community?
If its community it is possible to create invisible gas zones.

In T178978#2587912, @SoulsAggro wrote:

@Geez right now at 2:14pm AEDT 28th Mar 2024 I can't even load the web interface to create a ticket.

841 days I've had log files stuck on my account, not just a server, my account, they only appear through API calls but I can only get 1 .ADM file and it's always 20mb-50mb because it's not making a new file, it's just adding on to it. The 4 log files that are over 3 years old are stuck attatched to the database for ni3860267_3 the api call that shows it is https://api.nitrado.net/services/:id/gameservers/

It's been nearly a year since I was told a feature that is advertised and I am not receiving yet every other server is, isn't a priority or important, by one of their developers

If their security is this bad that 238 days later they're still working on it, should you really be forcing us to use the most absolute worst service provider in the world?
No other server only gets only one .ADM file

I noticed you haven't responded to the thread about them falsely advertising to console servers
https://feedback.bistudio.com/T179862
It's been 16 days since that was opened but you respond to more trivial threads same day but can't acknowledge the outright false advertising done using Bohemia's name?

We are customers. We deserve better.

I've had player reports of it occuring when driving vehicles

i came across this glitch, and this thread with the solution (place it, then turn off the program, come back, and it worked)

@Geez right now at 2:14pm AEDT 28th Mar 2024 I can't even load the web interface to create a ticket.

This would be a great feature.

This needs to happen. like poster said, it is way to easy to create alt accounts to get around ban system.

simple fix, simple solution. good luck buddy.

Stable now. But all my items I dropped got duplicated on relog.

Reopening this, because after quite some time of the "buildanywhere" option being in the game for community servers, garden plot and fireplace placements are still a gamebreaking exploit.
I get the "use it at your own risk" related to players clipping walls and tents.
But giving a feature that allows from one side players to have more freedom of where they want to base, while on the other allowing to exploit bases to the point that doesn't matter how tall a wall is anyone with no tools can get inside, breaks the experience.
Fix always was as easy as removing collisions from those 2 objects, please consider it because it's a topic that will always come up. People need a progression to be able to raid. Even if they get some tents around and boost that way, fair enough, they can try with 1 or 2 tho. Fireplaces and garden plots literally allow to make stairs as high as their persistence in exploiting this mechanic. Removing those geo lods wouldn't affect the game, garden plots get as high as shoe level, fireplaces would still burn players within trigger area from the centre.

In T178978#2585924, @SoulsAggro wrote:

@Geez any response to my numerous tickets & ticket IDs yet or did you only ask for them to make us feel like you're actually going to pay attention to the neglectful and contemptious way Nitrado treats it customers under your company's name?

Hello everyone.
If you currently have an active ticket, which is not being responded to within reasonable time, Please send the Nitrado support ticket ID right here and we will try to check with Nitrado as to why is that ticket not being responded to within reasonable time. Right now, this is just for the active tickets, not the tickets that have been dealth with/responded to.
Thank you.

@Geez any response to my numerous tickets & ticket IDs yet or did you only ask for them to make us feel like you're actually going to pay attention to the neglectful and contemptious way Nitrado treats it customers under your company's name?