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Undeletable server.log files cause unchecked bloat. The more popular your DayZ console server is, the more it suffers.
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Description

The server.log file generated by DayZ console servers grows indefinitely and cannot be deleted by server owners through FTP or the Nitrado web interface. The file is located in /ftproot/dayzxb/config/ for Xbox servers and /ftproot/dayzps/config/ for PlayStation servers. Most admins are unaware it even exists.

A 32-slot Xbox server launched on September 5, 2024 now has a server.log file that is 2.44GB in size. This file cannot be deleted, rotated, or truncated by the server owner. There is no setting available to disable or control it.

There are three major problems:

  • Admins cannot delete or clear the file themselves
  • Nitrado provides no settings for log rotation, size limits, or disabling server.log entirely
  • Large log files can directly degrade server performance due to constant write operations and increased I/O strain

Most admins never check or use this file. Downloading, opening, or editing multi-gigabyte text files is not practical and serves no useful purpose for the average user.

If you try to get Nitrado support to delete it, you're forced to go through a rigid "support assistant" system that asks 13 to 20 scripted yes/no questions. It is not a chatbot. It doesn't process your input or understand context. If you don't answer the way it expects, it won't even give you the option to contact a human, making you have to try multiple options before you can seek help. It's a deliberate roadblock to avoid support requests.

This is a completely broken and anti-customer system. It punishes the people keeping DayZ interesting by running active servers. The more successful your server is, the more it suffers from log bloat and performance loss.

Solutions that should already exist:

  • Allow server owners to delete the server.log file through FTP or the Nitrado web UI
  • Add log rotation or automatic purging when the file exceeds a set size
  • Add a toggle to disable logging to server.log entirely, like the existing Admin Log setting for .ADM files

Until then, servers will keep getting slower and heavier for no reason other than doing their job well.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General
Steps To Reproduce

Attempt to delete server.log via FTP or Nitrado’s panel (will fail).

Additional Information

Event Timeline

I can't even upload the logfile to show ya'll cause it's too big to upload.

Geez changed the task status from New to Feedback.Mon, Jun 23, 11:14 AM
Geez added a subscriber: Geez.Thu, Jun 26, 3:58 PM

Hello SoulsAggro.
Can you please provide the IP/ID of the affected server and would you be okay with us removing the excess logfiles?

@SoulsAggro If you actually get this done and this makes your server performance better, let us know.

It's literally every server and I did ask Nitrado to delete them from mine (no response)
service_id: 16883716 ip: 128.0.114.204:11300
service_id: 15770527 ip: 95.156.238.151:11200

I'd love for you to remove the excess logfiles, especially the 2.8gb file

@SoulsAggro If you actually get this done and this makes your server performance better, let us know.

Absolutely, I’ll report back if this gets resolved, but removing or rotating the server.log will absolutely improve performance, here’s why:

Right now my 32-slot server has a server.log file that’s over 2.8GB. This isn’t just some minor text file sitting around:

  • The DayZ server constantly writes to this file.
  • The bigger it gets, the more disk I/O the server is forced to do, and the more memory gets used if any process tries to read it (even for log parsing, or scheduled scripts).
  • The file is never rotated, truncated, or cleared—it only ever grows.

Neither the server owner nor most admins even know it exists, and there’s no option to delete it from Nitrado’s panel or FTP.
When you have a huge log file like this, it can actually slow down the game server process itself—especially on these budget/virtualised hosts. It also makes every maintenance operation (like Nitrado’s own scheduled backups, file checks, and FTP accesses) slower, because they have to scan through this giant file every time.
To open this file currently, I have to split it into 11x 250mb files, no normal text editor can even open it.

So yeah, deleting/truncating this file regularly would:

  • Reduce disk usage and I/O lag,
  • Decrease load times for any log-related task,
  • Lower the risk of server crashes or stutters from resource exhaustion,

And generally make the server more responsive, especially during restarts and heavy activity.

Most people never even look at this log, so having a multi-gigabyte file just sitting there is pointless and harmful.
If they ever implement real log rotation, or at least let us clear it, everyone’s server would run smoother—no exaggeration.

This isn’t just a minor cleanup, it’s an actual performance fix for every server.

Nitrado did reply apparently, I just missed it, they closed the ticket then marked it as I closed it. So much for "waiting for my response".
(They always do this, I've complained about it before. 8 years and nothing's changed)

I asked them if they could permanently delete the file and they said this.

Geez added a comment.Mon, Jul 7, 12:16 PM

I'd love for you to remove the excess logfiles, especially the 2.8gb file

Will do, please count with some downtime while this is done. Should be brief though.

Geez added a comment.Mon, Jul 7, 12:45 PM

It's literally every server and I did ask Nitrado to delete them from mine (no response)
service_id: 16883716 ip: 128.0.114.204:11300
service_id: 15770527 ip: 95.156.238.151:11200

I'd love for you to remove the excess logfiles, especially the 2.8gb file

Removed from both, please let us know if that has improved the performance.

Average before deletion: 64.34%
Average after deletion: 38.96% → Massive drop in overall CPU load.

Average before deletion: 4946.95 MB
Average after deletion: 4724.20 MB → RAM use dropped by ~223MB.

Players reporting smoother server, less desync, less crashes & faster restarts

This comment was removed by Geez.
Geez added a comment.Tue, Jul 8, 12:08 PM

Average before deletion: 64.34%
Average after deletion: 38.96% → Massive drop in overall CPU load.

Average before deletion: 4946.95 MB
Average after deletion: 4724.20 MB → RAM use dropped by ~223MB.

Players reporting smoother server, less desync, less crashes & faster restarts

Thank you, we made further changes to test this problem. Currently, the server.log will not be generated anymoreso theoretically, the CPU usage should decrease and stay on that lower level the whole time.
Please let us know so we can confirm or deny if this is the case or if it was caused by something else.

Looks like the 10slot server isn't generating the server.log file but it looks like the 32 slot server is still, both have better looking CPU, I grabbed the CPU, Players and RAM json from Nitrado for you

32 Slot:


10 Slot: