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Global server notification for kicked or disconnected players
Acknowledged, NormalPublic

Description

Our private community server since the update is now displaying globally when players are kicked or disconnected.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Server
Steps To Reproduce

When you exit the game if you decide to just "exit" without waiting for the countdown then the server displays "Player <Name> kicked off" in red.

Event Timeline

jaboc86 created this task.Mar 8 2023, 9:12 PM
bottle added a subscriber: bottle.Mar 8 2023, 9:55 PM

except for kick, in russian localization, instead of "disconnected" it is written "expelled" and this causes confusion among players

will be good to have those annoying messages configurable or even better moddable in scripts to be able easy hide it

To add some urgency to this issue - the accounts that are kicked are unable to rejoin. They get an error saying either “database issue” or “there is a problem with the server”. After a while the accounts eventually get back in, only to find themselves back on coast as a freshie.

Our admins also tell us that it is not only when people get kicked. But also just when they log off...the entire server gets a message telling them that info. Constantly, when you have (for example) 95 slots, it gets quite ugly tbh...they defintely need to add an option to remove this

Geez added a subscriber: Geez.Mar 9 2023, 3:13 PM

To add some urgency to this issue - the accounts that are kicked are unable to rejoin. They get an error saying either “database issue” or “there is a problem with the server”. After a while the accounts eventually get back in, only to find themselves back on coast as a freshie.

Hello iNTERCEPT18.
Can you please provide us with the exact error? As we cannot seem to produce this on our end.

mcclane added a subscriber: mcclane.Mar 9 2023, 5:41 PM

here you have an image showing such message... the player was never kicked... he just hit exit now during countdown.

To add some urgency to this issue - the accounts that are kicked are unable to rejoin. They get an error saying either “database issue” or “there is a problem with the server”. After a while the accounts eventually get back in, only to find themselves back on coast as a freshie.

Hello iNTERCEPT18.
Can you please provide us with the exact error? As we cannot seem to produce this on our end.

Hi Geez, the above screenshot sent by mcclane shows what the rest of the server sees. Below is a screenshot of what the player sees whenever they try to reconnect.

On our server about 50% of the members now have at least one of their accounts unable to connect to the server now.

DafixCz added a subscriber: DafixCz.Mar 9 2023, 8:45 PM
This comment was removed by iNTERCEPT18.

This is happening on Official servers, this can be abused by players setting their names to something bad or use it to advertise a server or something else @Geez

You can make your name to whatever you want and goto Task Manager and force close BEService and forcing a message to display globally

This comment was removed by Geez.

Is it presumptuous to assume this was unintentional and will be removed? Can we get confirmation either way, please? Thank you.

R0zik added a subscriber: R0zik.Mar 10 2023, 8:14 PM
sileed added a subscriber: sileed.Mar 11 2023, 2:25 AM
ntepup added a subscriber: ntepup.Mar 12 2023, 11:15 PM

This is being severely abused. When you ban a player they can change their name to whatever they want and spam the server with log in attempts and it announces it to the servers. Ones that are especially raging, because they were banned for racism or toxicity, are full on spamming log attempts. You can imagine what they have changed their names to. If this was intentional please give us a way server side to turn it off or modify it. If it wasn't then this needs to be dealt with immediately. Thank you.

Geez changed the task status from New to Acknowledged.Mar 14 2023, 10:10 AM

Just adding to this thread and the issue being a big one that needs to be hotfixed.

This comment was removed by Dwarden.
This comment was removed by Dwarden.
sileed removed a subscriber: sileed.Apr 8 2023, 2:50 PM
Dwarden added a subscriber: Dwarden.Apr 8 2023, 4:36 PM