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2.00 Update VON Volume Issue
Closed, ResolvedPublic

Description

VON volume is controlled by Effects volume setting.
Changing the VON volume does nothing.
Whatever your "Effects Volume" is set to is the volume your VON will play at.

Video showing me swapping between VON Volume settings and it's clear there's no difference;
https://www.youtube.com/watch?v=VU-nIHSqVe4

Details

Severity
Major
Resolution
Fixed
Reproducibility
Always
Operating System
Windows 8 x64
Operating System Version
Windows 8.1 Version 6.3 (Build 9600)
Category
VON
Steps To Reproduce
  1. Join/host an MP game with other players.
  2. Set VON Volume to 99%, listen for a minute.
  3. Set VON Volume to 1%, listen for a minute.
  4. Compare.
Additional Information

Personally I *don't think* I had this issue until I changed my VON Volume setting.
A friend was explaining how everyone's mic's were so loud, I was trying to help him figure it out & explained mine sounded normal.
He kept insisting that I change my VON Volume setting to 100% then back and compare... After I did everyone became obscenely loud, and I couldn't control their volume.

Can't be 100% sure, but it seems not everyone has this issue immediately. However my friend and a few other in this server (C4G US #2) noticed it as soon as they started playing. I asked my friend and he said he did not change VON settings prior to noticing the issue. Friend is on Windows 10.

I checked my "x.arma3profile" during changing it, and it DOES update the value in here. Seemingly not using this value anymore.

**Update + Temporary solution**

Thanks to @Terox for figuring out that VON volume is tied to Effects volume. What this means is; Whatever you have your "Effects" volume set to, your VON volume will be the same.
If you're used to playing with low Effects volume, it shouldn't be too bad. However if you're used to playing with high Effects volume, it could be very bad.

For now, the only solutions are;
Play with low effects volume & VON enabled.
Play with high effects volume & VON disabled.

Event Timeline

Fourty7 created this task.Oct 15 2020, 2:50 AM
Fourty7 changed Severity from Major to Minor.Oct 15 2020, 3:06 AM
ph0tiC added a subscriber: ph0tiC.Oct 15 2020, 5:31 PM

I am also having this problem. volume is either on or off. there is no increase or decrease of VON volume; its either there or its not.

Terox added a subscriber: Terox.EditedOct 15 2020, 9:13 PM

Issue seems to be the voip volume is now tied to the fx volume.
Voip volume should be independant of fx volume, this also includes the direct chat volume which seems to have always been tied to fx volume in Arma3.
Issue it causes is inability to communicate in voip during firefights and when in vehicles or wherever fx is louder than average example when raining.
This is a really major issue for vanilla servers where it is unlikely that all players will be on teamspeak etc

Fourty7 changed Severity from Minor to Major.Oct 15 2020, 9:14 PM

Switched severity back from "Minor" to "Major" because many people are complaining about this issue, and multiple people had requested so.
Originally switched to "Minor" because it's not a game-breaking bug, nevertheless it is driving countless people insane so it seemed warranted.

Terox added a comment.EditedOct 15 2020, 9:21 PM

It is a game breaker when voip is used for communication in what is supposed to be milsim, where comms is used for coordinating and relaying info etc so thanks for upgrading it

dedmen claimed this task.Oct 16 2020, 10:30 AM
dedmen set Ref Ticket to AIII-53424.

Unified the VoN volume handling, and didn't expect that any volume concerning VoN wasn't actually controlled by VoN slider.
Just took what was already where, which actually was the Effects volume used for direct chat.

Jaffa added a subscriber: Jaffa.Oct 16 2020, 9:50 PM
costno added a subscriber: costno.Oct 18 2020, 1:02 AM
Fourty7 edited Additional Information. (Show Details)EditedOct 19 2020, 7:13 PM

Updated the main ticket to include what @Terox found, as well as a temporary fix because people are still checking for updates & no actual solution has been found yet.

So is there any possibility to just move von to optional secondary out put while we are at it? Like "Default Communication Device"? To be honest, if was already implemented a lot less people would have noticed as they would have just manually adjusted their comms volume. (Speaking from the standpoint that most modern audio soundsystems (yeah, headsets) allow provide both comms & fx with a equalizer to balance each

So is there any possibility to just move von to optional secondary out put while we are at it

no

Worth a shot. Arma 4 then..

This issue is the worst.

dedmen changed the task status from New to Assigned.Oct 23 2020, 10:55 AM

What was this referring to?
I'm not understanding how this post from 2013 is relevant personally.

You can use said branches to test the fix

Fourty7 updated the task description. (Show Details)Oct 31 2020, 12:10 AM

Updated the main description because anybody who read it (but not the "Additional Information" section) would be unaware of how to find a temporary solution. Probably should have changed this on the last update but didn't consider it.

dedmen added a comment.Nov 4 2020, 3:50 PM

You missed the solution of using profiling branch which has everything fixed.
kju didn't mean the old post from 2013, but the lastest posts in the thread with the changelog

dedmen changed the task status from Assigned to Feedback.

Sorry for the redundant message, but; What does the "Feedback" status designate here?
Tried to find info looking around the feedback tracker but couldn't. Would have DM'ed you but that's not an option.

Feedback status means the issue was fixed and we are waiting for positive/negative feedback. Either confirming the fix worked, or reporting that it didn't.

Fourty7 added a comment.EditedDec 18 2020, 9:15 PM

@dedmen Fix appears to have not worked.

I tested yesterday after noticing your update and just tested again about 5 minutes ago. It's acting the same as it was before;
Adjusting "VON" slider has no effect.
Adjusting "Effects" slider does have an effect (on VON's volume).

Video from 5 min ago showing behavior; https://www.youtube.com/watch?v=UN5zOhTQg0Y
Sorry I forgot I was recording @ 16:10 with the top & bottom cropped off.
Also... Try to ignore what the people are talking about... Sorry about that lol.

Everyone else so far told me its working though? Testing on dev branch or profiling branch?

Works fine since day 1 it was fixed in perf/prof branch

@dedmen My testing was with the default branch (Not Dev or Profiling).

As mentioned by Groove_C it's been fine in the Profiling branch the whole time.
A few friends of mine are also running the Profiling branch to avoid this issue (and have been for a month+).

I assumed since it was already fixed there you were referring to the normal / default game branch.

I am running the Profiling branch now and it's fixed for me also when running this.

Can confirm the issue on default branch.

After todays update (2.02.147284) this issue appears to be fixed in the normal / default branch.
Should be set to Resolved.

When I joined a server earlier, I noticed the VON volume was different, changed the setting / moved the slider and it worked.
Multiple people confirmed it works for them as well.
Thank you very much! :)

BIS_fnc_KK closed this task as Resolved.Feb 24 2021, 1:13 AM
BIS_fnc_KK changed Resolution from Open to Fixed.

@dedmen please may a separate slider be added for direct communication? Direct communication has a completely different sound and volume due to being directional and distance based. I used to be able to control direct chat separately from all other channels using sound fade which most servers have implemented under the term "earplugs". However after this update I find myself either having to choose to have really loud vehicle/group/side/global chat volume or have low direct chat volume, both of which are undesirable.

Fourty7 added a comment.EditedFeb 24 2021, 4:48 PM

@ProfessionalSite4 Direct chat volume is controlled with the "Effects" slider, and the "VON" slider.
At least it always has been, I can't test right now but I'll double check it hasn't been affected by recent changes ASAP.

*After testing*
Direct chat is affected by both VON & the Effects volume slider. You can think of it as a multiplier. If you set VON or Effects volume to 0%, direct chat will not come through. If you set both to 50%, direct would be at 25%, if you one to 100% and the other to 50%, direct would be at 50%, etc.

NikkoJT added a subscriber: NikkoJT.EditedFeb 24 2021, 8:10 PM

Direct chat is affected by both VON & the Effects volume slider. You can think of it as a multiplier. If you set VON or Effects volume to 0%, direct chat will not come through. If you set both to 50%, direct would be at 25%, if you one to 100% and the other to 50%, direct would be at 50%, etc.

According to the 2.02 patch notes, Direct chat was supposed to be moved entirely from Effects to VON. If it's now controlled by both sliders simultaneously, I don't think it's working as intended.

Fourty7 added a subscriber: BIS_fnc_KK.EditedFeb 28 2021, 9:11 PM

*Update regarding Direct VoN Audio*

Video of testing : https://www.youtube.com/watch?v=skxQXTJnN0c
Skip to 1:08 for Direct Chat / VoN testing, skip to 2:13 for Side Chat / VoN testing.

@NikkoJT @BIS_fnc_KK @dedmen

This issue is in no way game breaking, and in turn should not be a priority / concern.
Issue = When effects is set to 0%, Direct VoN is muted, but Side VoN is not muted.
I'm guessing this means Direct is (in some way) still tied to the Effects slider. I figured you would want to know. Again, don't worry about it, nobody will see this in real world because nobody will set their Effects to 0%.
What I said before was incorrect though; Whatever "Effects" volume is set to does not control Direct VoN volume, besides muting it when at 0%.

I took the time to do this, and used the same task because; As mentioned by @NikkoJT there was a line in the last update log mentioning the Direct Chat had been moved from Effects to VoN. This line also linked to this task, otherwise I would have created a new one.
https://dev.arma3.com/post/spotrep-00096
"Tweaked: VoN direct chat volume moved from effects to VoN volume slider"

Sorry it took a few days to get this done, but testing direct chat VoN alone isn't an option and I had to ensure this was done correctly.
The initial test I did was in an RP server (Lots of direct chat) and very uncontrolled, hence why I had the wrong initial conclusion.

*Update regarding Direct VoN Audio*

Video of testing : https://www.youtube.com/watch?v=skxQXTJnN0c
Skip to 1:08 for Direct Chat / VoN testing, skip to 2:13 for Side Chat / VoN testing.

@NikkoJT @BIS_fnc_KK @dedmen

This issue is in no way game breaking, and in turn should not be a priority / concern.
Issue = When effects is set to 0%, Direct VoN is muted, but Side VoN is not muted.
I'm guessing this means Direct is (in some way) still tied to the Effects slider. I figured you would want to know. Again, don't worry about it, nobody will see this in real world because nobody will set their Effects to 0%.
What I said before was incorrect though; Whatever "Effects" volume is set to does not control Direct VoN volume, besides muting it when at 0%.

I took the time to do this, and used the same task because; As mentioned by @NikkoJT there was a line in the last update log mentioning the Direct Chat had been moved from Effects to VoN. This line also linked to this task, otherwise I would have created a new one.
https://dev.arma3.com/post/spotrep-00096
"Tweaked: VoN direct chat volume moved from effects to VoN volume slider"

Sorry it took a few days to get this done, but testing direct chat VoN alone isn't an option and I had to ensure this was done correctly.
The initial test I did was in an RP server (Lots of direct chat) and very uncontrolled, hence why I had the wrong initial conclusion.

Yeah like I mentioned above IMO the the best solution to all these problems is for the Arma 3 developers to add a separate slider for direct chat voice.

Please make a new report about feature requests