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Oct 20 2016

QA_Sec changed Operating System from os:w7 to os:macos on T85168: game hangs on splash screen loads everything then nothing happens eventual crash.
Oct 20 2016, 4:51 PM · Arma 3
QA_Sec closed T85168: game hangs on splash screen loads everything then nothing happens eventual crash as Resolved.
Oct 20 2016, 4:49 PM · Arma 3

Oct 13 2016

QA_Sec closed T84674: [Linux] Changes in script files reload only after game restart as Resolved.
Oct 13 2016, 3:04 PM · Arma 3
QA_Sec added a comment to T83863: Arma 3 crash campaign mission blackfoot down linux.

Great news. Thanks for the help.

Oct 13 2016, 3:04 PM · Arma 3

Oct 11 2016

QA_Sec closed T84667: [Linux Port] Crash when starting any mission or showcase as Resolved.
Oct 11 2016, 4:50 PM · Arma 3
QA_Sec closed T84782: VON Chat do not work linux serversided as Resolved.
Oct 11 2016, 4:49 PM · Arma 3
QA_Sec closed T83863: Arma 3 crash campaign mission blackfoot down linux as Resolved.
Oct 11 2016, 4:48 PM · Arma 3
QA_Sec added a comment to T83863: Arma 3 crash campaign mission blackfoot down linux.

Hi, we experienced some issues with the old FT so I am sorry for the late response.

Oct 11 2016, 4:48 PM · Arma 3
QA_Sec closed T83859: Crash when you put your vest on the ground or in an ammobox-Maxwell mission as Resolved.
Oct 11 2016, 2:31 PM · Arma 3
QA_Sec added a comment to T83859: Crash when you put your vest on the ground or in an ammobox-Maxwell mission.

Hello, i am sorry for the late reply, we had some issues with the old FT.

Oct 11 2016, 2:30 PM · Arma 3
QA_Sec closed T84310: Screenshots are flipped — Upside Down and back to front in [Mac Port 1.42.000000] as Resolved.
Oct 11 2016, 1:48 PM · Arma 3
QA_Sec closed T83911: [Linux Port] Joystick mapping. Axes not recognized correctly as Resolved.
Oct 11 2016, 10:52 AM · Arma 3
QA_Sec closed T83821: Doesn't start in some window managers as Resolved.
Oct 11 2016, 10:50 AM · Arma 3

Oct 10 2016

QA_Sec added a comment to T84674: [Linux] Changes in script files reload only after game restart.

Hi, we had some issues with our feedback tracker system, so I am sorry for the late response.

Oct 10 2016, 2:30 PM · Arma 3
QA_Sec added a comment to T83821: Doesn't start in some window managers.

Hi,
we had some issues with our feedback tracker, so I am sorry for the late reply.

Oct 10 2016, 1:04 PM · Arma 3
QA_Sec added a comment to T83911: [Linux Port] Joystick mapping. Axes not recognized correctly.

Hi, we had some issues with feedback tracker, so i am sorry for the late reply.

Oct 10 2016, 12:50 PM · Arma 3
QA_Sec added a comment to T85168: game hangs on splash screen loads everything then nothing happens eventual crash.

Hi, we had some issues with our feedback tracker, so I am sorry for the late reply.

Oct 10 2016, 12:35 PM · Arma 3

Oct 7 2016

QA_Sec added a comment to T84782: VON Chat do not work linux serversided.

Hi, we have had some issues with the Feedback tracker, but it should be ok now. So I am sorry for the late response from BI.

Oct 7 2016, 11:47 AM · Arma 3

Sep 20 2016

QA_Sec updated the image for Arma 3 from F33545: profile to F40157: profile.
Sep 20 2016, 12:27 PM

May 10 2016

QA_Sec added a comment to T84836: The Dedicated Server wont load all mods on linux.

Although I see using PHP shell as an impressive approach, we are unable to debug all of your mods, although we would like to.

I would personally try to run all my mods following Mod Installation guide on this site in order to find out if it is even possible.

https://medium.com/arma-3-server-administration/installation-and-configuration-of-an-arma-3-linux-dedicated-server-7875c9030b7

If this will not help, I would like to invite you to state your issue on our server administration forum.

https://forums.bistudio.com/forum/159-arma-3-servers-administration/

May 10 2016, 12:18 PM · Arma 3
QA_Sec added a comment to T84782: VON Chat do not work linux serversided.

Hi,

  we have tested this on 1.52 and 1.52, but our VON worked perfectly on both versions.

We used this method:
https://community.bistudio.com/wiki/Arma_3_Dedicated_Server#Instructions_.28Linux_o.2Fs.29

Could you attach more info? For example dxdiags of windows clients and HW specifications of your Linux server computer, server and clients rpt files?

May 10 2016, 12:17 PM · Arma 3
QA_Sec added a comment to T84782: VON Chat do not work linux serversided.

Hello, could you please try reproducing the issue without mods? Thanks.

May 10 2016, 12:17 PM · Arma 3
QA_Sec added a comment to T84667: [Linux Port] Crash when starting any mission or showcase.

According to VP; Mesa is not as fully OpenGL compliant as the closed-source drivers, and thus we do not support them on Linux port. It is only a very bleeding edge version of Mesa that supports OpenGL 4.1 fully, and even then it only supports this on the software renderers (gallium) and AMD r600 driver (which only seems to cover older AMD Terascale based cards).

The short answer is - We do not support it currently.

We recommend using AMD catalyst driver described here:
https://community.bistudio.com/wiki/Arma_3_Experimental_Ports#AMD

We are sorry for any inconveniences.

May 10 2016, 12:13 PM · Arma 3
QA_Sec added a comment to T84310: Screenshots are flipped — Upside Down and back to front in [Mac Port 1.42.000000].

This is Steam related issue. The issue is present on both Mac and Linux. Please contact Steam support about this issue.

There is another way, how to make screenshots on Mac:

  1. Start Arma III on Mac
  2. Press “Command + Shift + 3” (default)
  3. Screen is saved properly on the desktop

We are sorry for any inconveniences.

May 10 2016, 12:03 PM · Arma 3
QA_Sec added a comment to T84033: Upon launching the game. A window appears, with a progress bar (Like in windows). At the end nothing happens..

Hi,

  could you attach your Graphics/Displays specifications?

(About this Mac > System Report > Graphics/Displays)

Thanks a lot

May 10 2016, 11:55 AM · Arma 3
QA_Sec added a comment to T83911: [Linux Port] Joystick mapping. Axes not recognized correctly.

Hi, peripherals settings are described here:

https://community.bistudio.com/wiki/Arma_3_Experimental_Ports#Joysticks_.26_Gamepads

Could you try to set it up by Steam Big Picture? It should work properly this way.

May 10 2016, 11:52 AM · Arma 3
QA_Sec added a comment to T83894: Linux Version Way Behind in Steam.

Hi,

you can play with your friend of course. He just needs to rollback his version to 1.42.

You can check how to revert back to 1.42 here:

https://community.bistudio.com/wiki/Arma_3_Experimental_Ports#Cross-Platform_Windows_Compatibility

Have a nice day and have a fun.

May 10 2016, 11:51 AM · Arma 3
QA_Sec added a comment to T83859: Crash when you put your vest on the ground or in an ammobox-Maxwell mission.

First of all we want to thank you for submitting the report. We appreciate the help a lot.

We were unable to reproduce the issue but we consider this one as an important one.

Could you please reproduce it and send the crash report to us and attach reference number to this ticket?

May 10 2016, 11:50 AM · Arma 3
QA_Sec added a comment to T83792: Linux port Beta 1.42: Steam Workshop scenario download causes CTD.

Hello, we really appreciate you tests of our port in Gentoo, but please keep on mind our specifications.

http://dev.arma3.com/ports

There is also Limited User-Generated Content compatibility listed.

Arma 3 Mac/Linux port is available for Ubuntu and Mint distros. We are sorry for any inconveniences you are experiencing with other distros, but there is not much where we can help you.

Some other users have tried different than supported distros. If they shared their fixes and experiences, they will be probably listed on our forum.

https://forums.bistudio.com/forum/196-arma-3-ports/

We are also retesting, if its possible to create and publish mission via Workshop, but only on Ubuntu and Mint Linux distros.

Thanks for valuable input.

May 10 2016, 11:48 AM · Arma 3
QA_Sec added a comment to T83792: Linux port Beta 1.42: Steam Workshop scenario download causes CTD.

Issue was reproduced on Ubuntu and also on MacOSX.

It was reported and it has been scheduled for a fix.

Thanks again for valuable input.

May 10 2016, 11:48 AM · Arma 3
QA_Sec added a comment to T83773: Linux Client Port startup crash.

Hi, Arma3 Mac/Linux port is supported on Ubuntu and Mint distros. Game is also playable on Debian but it didnt go through QA phase. Your distro (Gentoo) is not listed and is not considered as a similar distribution.

Sorry for any incoveniences in this manner.

It is possible to run Steam via command line shell. You should get normal Steam GUI and play ArmA normally from the Library GUI.

The game needs Steam running. We need to have our content protected by steam ID dependencies. If you will find a way, how to run both together via command line shell, please share your knowledge on our forum https://forums.bistudio.com/forum/196-arma-3-ports/

Thanks for beneficial contribution.

May 10 2016, 11:48 AM · Arma 3
QA_Sec added a comment to T83769: Low Texture quality settings are the only option..

Thank you for positive feedback. Settings are reactive according to your GPU and CPU power. It should enable you the high setting if you lower some other ones, such as resolution or post-processing. It depends how your HW can handle it. Please note, that Arma Mac/Linux port is achieved by the special wrapper, which lowers the performance.

May 10 2016, 11:48 AM · Arma 3
QA_Sec added a comment to T83764: Launcher hangs on Loading Profile Options.

We can't reproduce this issue on any our Mac. Arma3 keeps data path "~/Library/Application Support/com.vpltd.Arma3/GameDocuments" ('~' is users home directory). It may be some file system issue, on Mac there is tool "Disk Utility" which can repair file system issues. To check folder privileges use Finder and go to mentioned path and choose 'Get Info' from context menu and then check 'Sharing & Permissions' (should be Read & Write).

May 10 2016, 11:47 AM · Arma 3
QA_Sec added a comment to T83763: Crash on startup - Linux port.

Wow, great ! Please consider the post on our forum about ports: https://forums.bistudio.com/forum/196-arma-3-ports/

Thanks for valuable input.

May 10 2016, 11:47 AM · Arma 3
QA_Sec added a comment to T83763: Crash on startup - Linux port.

Supported and tested distros are Ubuntu an Mint. ArmA III´s port should also work on Debian, although it didnt go throught QA phase.

Any other Distros such as Arch Linux are not supported.

Sorry for any inconvinience.

May 10 2016, 11:47 AM · Arma 3