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Everybody on the planet get crash to desktop every 30 minutes or less!
Closed, ResolvedPublic

Description

I have 50+ friends in arma 3 and ALL of them have this problem after patch. Only me saw today how 1000+ players got CTD on different servers many times.
http://forums.bistudio.com/showthread.php?165628-Constant-CTD-ARMA3
http://forums.bistudio.com/showthread.php?165614-Game-freze-and-crash-after-a-few-mins-playing-after-update
http://forums.bistudio.com/showthread.php?150907-PhysX3_x86-dll-Crash {F22331} {F22332} {F22333} {F22334} {F22335}

Details

Legacy ID
3453956066
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Launch arma 3. Go to any server. See it by yourself.

Event Timeline

There are a very large number of changes, so older changes are hidden. Show Older Changes
Yoiink added a subscriber: Yoiink.May 7 2016, 4:57 PM

Both "stable" and DEV...

Fully added a subscriber: Fully.May 7 2016, 4:57 PM
Fully added a comment.Sep 29 2013, 9:57 AM

Game crashes on stable version. 1.02.

have someone played around with the Physx settings in the Nvdia control panel? (automatic, GPU, CPU?) I heared about that arma can only compute Physx by CPU because of its own library

Same here, strange things I noticed:

  • Happens when a vehicule takes damage
  • Affect one side (the one which vehicule gets damage) more than the other

ThaNeo, I changed PhysX from GPU to CPU last night and nothing changed. I still crashed regularly.

Soppa added a comment.Sep 29 2013, 1:14 PM

arma3 is not using physx2 which comes with nvidia display drivers, so it has no effect what you set in nvidia control panel for physx.

Tried all kinds of settings regarding Physix. But they all resulted in the same CTD.

Same here, after update the game crashes every 30+/- minutes. SO DAMN ANNOYING! Get your act together and STOP releasing updates that are not ready (like the game itself!)

wakrein added a subscriber: wakrein.May 7 2016, 4:57 PM

Have to push an emergency fix, this is going to throw people into an outrage! Thanks for all the hard work devs!

may they do not have patch tester manager, on BI. That is proplem they didnt test patch like others opponents in game industry!!!

this makes the arma 3 alpha/beta even bigger joke than it was

added another crash dump:
arma3_2013-09-29_12-27-21.zip

in this case 10 out of 16 players on the server got a CtD, all with the PhysX3_x86.dll error in the event log.

Today balance by now: SEVEN PhysX3_x86.dll crashes in a row, each occured after 5-20min play. Onece it crashed after 2min after joning a server while I was simply standing in the base and I was turning to the right and left while changing the video settings (shadow settings).

I am just installing ARMA 2 (yes downgrading!) as the new 50 EUR Arma3 is not playable.

yeah! you right! I dont understand why not test patch before put in on the realise! Maybe they all is now sitting at home becouse is saturday? i pay 50eUR for that i sit home and watch how game crash all time!

and it just came out of alpha/beta :D
and they break it :D
nice release no campaign and only crashes :D
why even have alpha beta right?
to get money right?
not to test the game, no no...

the world of unfinished games we live in

astaroth (manager)
Can you say something about this? We need to know when BI start work on this CRASH

It better be soon aka TODAY

We can only assume he hasn't even looked at it yet because the ticket hasn't been acknowledged..

Geez, give the guys some rest until Monday.

That said "assigned" means that it's being looked at by a developer (usually ASAP), which is - in fact - stronger than a mere acknowledgement.

But I hope that teaches BI about releasing patches on a Friday.

Gekkibi added a subscriber: Gekkibi.May 7 2016, 4:57 PM

Indeed, it's weekend. I know how bad some of the customers feel about this, but it's weekend. I'm sure everything will be back on track tomorrow (if they can't fix it fast, they will most likely downgrade the "stable" to an older version).

Like Fireball said it, I don't understand why they released a "stable" version (Arma 3 stable version is an oxymoron...;) ) on friday. What's even more puzzling is that why didn't they test it in the dev branch first and only after it has been verified it's not as fubar as it is now, only then upgrade the stable branch.

Oh well, bad decisions are decisions nevertheless. :)

Surv0 added a subscriber: Surv0.May 7 2016, 4:57 PM
Surv0 added a comment.Sep 30 2013, 9:42 AM

I have noticed that when I reduce the view distance and object distance the crashing seems way more infrequent. With the view distance on high, it happens very regularly. However decreasing the view distance doesnt outright solve the issue, crashing still occurs, and when it does, its usually about half the server at the same time.

Extremely annoying to say the least.

@Fireball: After playing Arma, Arma2 and now Arma3 i was already very happy how stable the alpha/beta was. so in my case i don´t care if it takes a few days more of patience. Especially since it was a weekend when the issue occured.

Fabeas added a subscriber: Fabeas.May 7 2016, 4:57 PM

same issue here... i tried to uninstall and reinstall the game...invane!!

Same issues here. Everyone just needs to keep sending logs so they can fix the issue

In my case, it DOES make a difference if it takes a few days to fix this. Especially since this weekend was my weekend off, planned to be my "Arma3 weekend",noone at home, bought a bottle of single malt, and then this amateur patch BS happens.

So, Astaroth? BI? We are waiting for some news and info!

Yep, its going since 27.9
Patched on friday.
And didnt properly tested the patch.

This all makes no sense.
I know unexpected things happen.
But why not be prepared for it?
Especially with updates.

Soppa added a comment.Sep 30 2013, 1:14 PM

Yes well this physx issue was there two weeks ago when we tested dev build.
No idea why they still decided to release it.

Well done BI

Soppa added a comment.Sep 30 2013, 4:29 PM

Just as notice 110511 dev build (30.09.2013) still crashing.

4 day crash <lol>

dazhbog added a subscriber: dazhbog.May 7 2016, 4:57 PM

Hey guys, we got your crash reports and we were able to reproduce the issue in our environment. It's obviously the biggest priority for us at the moment and we will deliver a fix ASAP.

Thanks for your patience :).

Nice! We are patience now))

Thank you for the update on the status, helps a little bit.

Soppa added a comment.Oct 1 2013, 12:44 PM

Updated hotfix (stable) 30.09.2013 21:00, still crashing on physx3.
Dump uploaded: arma3_2013-09-30_22-03-29.zip

Surv0 added a comment.Oct 1 2013, 7:55 AM

Watching this ticket like a hawk.. cannot wait for the fix to go live.

Note that the development branch update is not considered automatically a hotfix.

Please review changes from dev branch here (switch to last page):
http://forums.bistudio.com/showthread.php?149636-Development-Branch-Changelog

halbos added a subscriber: halbos.May 7 2016, 4:57 PM

Seems to be fixed for me with dev-version 1.03.110511, played a few hours early in the morning. Or could this be just me being lucky? But i had the issue with 1.02 before too.

Soppa added a comment.Oct 1 2013, 12:50 PM

You were just lucky, there is dump for 110511 crashing.
It looks like happen more often when server with "war" mission has more than ~ 30 players.
Also in "life" missions it wont happen so often, so maybe something with explosions or airunits? (just a wild guess).

Hope this gets fixed asap, there's no point in playing multiplayer in its current state.

Soppa added a comment.Oct 1 2013, 1:40 PM

Dev's have found the issue, they are just confirming that fix is working properly :)

Same here with the stable 110424 version. CTD, game still runs in the background, have to use Task manager to close the game. No PhysX error message though, but still I think my issue is related to this one.

I included the RPT, BIDMP and DXDIAG files.

Has this issue been resolved yet?

no, it still CTD!

Still happening, just happened.. again

drwbns added a subscriber: drwbns.May 7 2016, 4:57 PM
drwbns added a comment.Oct 1 2013, 6:47 PM

Yeah, worst patch ever. I hope they can fix soon, it really kills gameplay in multiplayer wasteland

Six times so far today

edit; total ctd 9 times today

SO where is the fix??

I beat your record! i have today 11 crash! YhUhuuu

Small coop on dedicated server, 5 players, several crashes always one player killed for the rest game crashes whilst the killed player stays in game and no crash. We are all close together so must be the explosion type of situation as reported, files uploaded.

Uploaded 5 dumps of crash from several MP modes. Hope it helps

As with others is happening frequently to myself and friends in MP, sometimes as individuals, but now more often affecting groups of players simultaneously e.g. during squad play, though not everyone in game. A common pattern is the crash appears to happen during moments of major in-game activity, and (as noted elsewhere) nearby explosions often seem to be involved, suspect they may even be a trigger?

Good news, good news :).

A fix has been uploaded to the steam dev branch (version 1.03.110653) and if everything will be smooth it will get to the stable branch tomorrow.

Test, test, test.

Surv0 added a comment.Oct 2 2013, 5:25 PM

Good work, thanks for the effort.

SaOk added a subscriber: SaOk.May 7 2016, 4:57 PM
SaOk added a comment.Oct 2 2013, 5:40 PM

Issue is improved, but not fully fixed it seems. For me server.exe still crashes, but game didnt so far (both on same machine), while testing my own COOP mission else working smooth and error free. Attached the dumps (arma3server_2013-10-02_18-24-29.7z).

Version 1.03.110653
Fault time: 2013/10/02 18:27:46
Fault address: 69A0A749 01:00109749 G:\Steam\SteamApps\common\Arma 3\PhysX3_x86.dll
file: COOPWholeLottaAltis (__cur_mp)
world: Altis
Prev. code bytes: C8 83 E1 1F BB 01 00 00 00 D3 E3 8B F0 C1 EE 05
Fault code bytes: 85 1C B7 75 64 8B 4D F4 8B 0C 8A 8B 75 E4 3B 34

Registers:
EAX:7FFFFFFF EBX:80000000
ECX:0000001F EDX:0AB3DBF0
ESI:03FFFFFF EDI:3AD7FC00
CS:EIP:0023:69A0A749
SS:ESP:002B:0DCCF82C EBP:0DCCF860
DS:002B ES:002B FS:0053 GS:002B
Flags:00010207

Edit: Mission can downloaded here if needed: https://www.dropbox.com/s/zb7xlzhtp3tk3b7/COOPWholeLottaAltis.7z

Crashes often when using fast travel (shift+4), where whole team use locally spawned parachutes. Not crashing everytime, but very often.

SaOk:

According to your crash dump it seems to be a different issue (which we will look into as well). We tried to repro in your mission using fast traveling but no luck so far - it was stable.

SaOk added a comment.Oct 2 2013, 6:32 PM

Thanks, good to know. Will test also more if that was just more random rare crash. Before it crahes usually in 10 minutes after moving to defend random camp (after defend event triggering). AI team-member were dieing a lot and parachuteing back if it was related to that. 3 times I lost first audio from left side and then minute or two after that game always crashed.

SaOk added a comment.Oct 2 2013, 7:04 PM

Sent one more dumps (arma3_2013-10-02_20-00-19), this time I hosted locally
(without server.exe). After fast travelling I saw AI team-mate dropping to ground, his parachute snipping very fast around. Once it hitted ground, game crashed.

Soppa added a comment.Oct 2 2013, 7:57 PM

Version 1.03.110653
Fault time: 2013/10/02 21:01:07
Fault address: 0F2E21CB 01:001511CB C:\Program Files (x86)\Steam\steamapps\common\Arma 3\PhysX3_x86.dll
file: A3_Wasteland (__CUR_MP)
world: Altis
Prev. code bytes: 85 C0 74 1D 8B 50 40 F6 42 4C 01 75 14 8B 40 60
Fault code bytes: F6 40 2C 01 75 0B 51 50 57 E8 97 FF FF FF 83 C4

Registers:
EAX:00000000 EBX:508A29E0
ECX:57B2AC80 EDX:863794A0
ESI:4F794E04 EDI:5AA4F680
CS:EIP:0023:0F2E21CB
SS:ESP:002B:01DEBAA4 EBP:01DEBAB8
DS:002B ES:002B FS:0053 GS:002B

Flags:00010246

note: Minidump has been generated into the file http://feedback.arma3.com/file_download.php?file_id=6244&type=bug

For us, testing with 6 AH-9 at the same time on a host, it was stable tonight.

I'm just going to put this out there..

I know a lot of people are saying vehicles/explosions/whatever are causing their PhysX3 crash. I'm getting the exact same crash (started happening with the last patch) and have exhibited the same issue with explosions etc, but it's far more random than just explosions in my experience. I crash when sweeping my mouse side to side while out in the wilderness - away from any vehicles or explosions. Happens after the same 5-20 minutes. I'll start posting minidumps if that helps. (And no, I have not been on dev builds)

Please open new tickets for repeated crashes at this point.

noobz added a subscriber: noobz.May 7 2016, 4:57 PM
noobz added a comment.Oct 3 2013, 1:33 AM

Seems like the crashes are gone. I switched to the dev branch today and had not a single (physx related) crash in MP! Server was olut wasteland and we blew up LOTS of vehicles, just for testing purpose ofc ;)

rogerx added a subscriber: rogerx.May 7 2016, 4:57 PM
rogerx added a comment.Oct 3 2013, 6:25 AM

Ditto. Had this crash flying the AH-9 last night within a basic editor session, then immediately upgraded to developer version and found no crashes when flying the AH-9.

Think it's solved. Hot fix soon for multiplayers living in hell with this bug soon?

Wish they would reference the Bug Numbers more often within the developer changelogs. I would have been subscribed to this bug several days earlier if I had known the bug number of the bug developers were trying to track down!

Surv0 added a comment.Oct 3 2013, 7:29 AM

No issues from my side last night, was smooth.

Soppa added a comment.Oct 3 2013, 8:44 AM

Still crashing, opened new ticked as requested:
http://feedback.arma3.com/view.php?id=15183

Hotfix for the stable branch is up (1.02.110654). Test pls.

Surv0 added a comment.Oct 3 2013, 12:39 PM

Thanks will do

SaOk added a comment.Oct 3 2013, 1:49 PM

To add for my issue above, just tested the mission with friend (stable branch) and once I drove truck to light fence the game crashed instantly for him (he was in cargo) and his server.exe (rented server) crashed minute later. My game stayed up with lost connection to the server.

Edit: The vehicle was spawned in server side.

FrankHH added a subscriber: FrankHH.May 7 2016, 4:57 PM

@SaOk, it might be that the server you were playing on was still using the pre-hotfix game.

Seems like it worked.

Only 1 CTD when the server restarted (this did not happen before the 27/9 patch)

FINALLY, able to play again

To SaOk:
Could you please test your mission in latest DEV:
version 1.03.110747
It should be fixed now (hopefully). There was problem with parachutes in MP.

SaOk added a comment.Oct 4 2013, 1:49 PM

Big thanks, :) at least so far it seems to be fixed. Played around half hour without problems (before crashed always inside 10 minutes).

Fix works but NOT AT 100% I usually have messages from players about physx crashes. of course not so often as before hotfix. but this problem still persists

Version 1.02.110654
Fault time: 2013/10/04 00:39:50
Fault address: 68FB21CB 01:001511CB C:\my\Steam\SteamApps\common\Arma 3\PhysX3_x86.dll
file: co40_Altis_Domination!_Blufor_2_99l_HUD_6_02 (__CUR_MP)
world: Altis
Prev. code bytes: 85 C0 74 1D 8B 50 40 F6 42 4C 01 75 14 8B 40 60
Fault code bytes: F6 40 2C 01 75 0B 51 50 57 E8 97 FF FF FF 83 C4

And dont say that the server has another version becouse i am an server admin and i updated server to 1.02 hotfixed before crash

Yes just happened ingame again.. Seems its not a 100%fix..

I dont know how to find or upload the data you need unfortunately

Edit: Just happened again now a couple of hours later

Neoony added a comment.Oct 5 2013, 1:00 AM

Make it beta again? (Iam sorry, I cant resist the bitching)

Crash here, dumps added (arma3_2013-10-05_05-14-21.zip)

Version 1.02.110654
Fault time: 2013/10/05 05:51:16
Fault address: 00F43467 01:00B42467 F:\games\Steam\steamapps\common\Arma 3\arma3.exe
file: dpWastelandv2_4_4 (__CUR_MP)
world: Stratis
Prev. code bytes: 0F 84 F4 01 00 00 8B 45 00 8B 50 18 8B CD FF D2
Fault code bytes: 8B 00 8B 16 3B C3 74 0B 8B C8 BF 01 00 00 00 F0

Registers:
EAX:00000030 EBX:00000000
ECX:41D99788 EDX:00F3C8B0
ESI:01DDC264 EDI:00000003
CS:EIP:0023:00F43467
SS:ESP:002B:01DDC23C EBP:41D99788
DS:002B ES:002B FS:0053 GS:002B
Flags:00010206

rogerx added a comment.Oct 5 2013, 6:49 AM

Yup. Acquiring crash dumps within Windows 8 is stupidly difficult. I have a habit of simply ignoring crashes in Windows, as it's much much easier to grab the data on a Linux box.

3 times today. This is BS.

Right in the middle of the action, or just as I have all gear and lots of cash this shit CTD. Do something about it!

Please create new reports for other PhysX crashes. One report for one crash with description what happened in game before crash and with crashdumps of course. Thank you.