Also, could you provide your steam UID? That might be helpful aswell.
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Dec 10 2018
Also, could you provide your steam UID? That might be helpful aswell.
Hello jmorgan and thank you for your report.
Are you still experiencing the issue? If so, can you remember the time (hour, or if you submited this ticket different day, day and hour) when this started to occur for you?
Regards DanielF.
Hello Zombo and thank you for your report.
We are currently looking in provided HW information that you posted in your zip file.
Thank you.
With regards DanielF
Hello Kiggi and thank you for your report.
Are you still experiencing the issue? If so, can you remember the time when this started to occur?
Thank you, Regards DanielF.
Hello executivej and thank you for your report.
Have you tried to delete your profiles located in Documents in DayZ folder? Also verifying your data via steam (right click on dayz in your steam library, click on properties, navigate to LOCAL FILES tab and press VERIFY INTEGRITY OF GAME FILES button) might solve the problem.
cheers DanielF.
Aug 22 2018
Hello xArmanR, and thank you for your report.
Could you please provide us with your crash logs?
Jul 11 2018
Hello Remoz. and thank your for your report.
Have you tried other games as well? To make sure this is indeed related specifically to DayZ SA?
Regards,
DanielF
Hello Zebb12345 and thank you for your report.
Could you please send here content of your DayZ folder located in:
C:\Users\NAME_OF_YOUR_PC\AppData\Local\DayZ
I would suggest putting the folder into archive file first.
Thank you, Regards,
DanielF.
Jun 28 2018
Hello grouchbag and thank you for your report.
Could you attach content of "C:\Users\YOUR_USER_NAME\AppData\Local\DayZ"
it contains crashdumps, logs and other files that could help us undestand the cause of the issue.
Thank you, regards DanielF.
Hello Eruluks and thank you for your report.
Can you share your PC specs? Also, if you played on prior versions (prior stress test builds/experimental builds) was that issue occuring as well?
Regards. DanielF
Hello alexisentrololo and thank you for your report.
Can you share with me your PC specs and, if possible, a short video with the problem descibed?
Hello Beavis and thank you for your report.
The issue has been forwarded to the dev team.
Regards. DanielF.
Hello SlitNeck and thank you for your report.
Can you give us a picture of that tower? Or approximate location?
thank you. Regards DanielF.
Jun 16 2018
Hello Kampfqualle and thank you for your report.
Can you please provide us with additional information? We will need to know your steam ID or link to your steam profile and for how long (approximately) you were locked in DB.
Thank you.
Regards DanielF.
Dec 14 2017
Hello DesertRat and thank you for your report.
Can you send us IP address and port of the server you have experienced the issue on?
Thank you, with regards
DanielF.
Jul 4 2017
Hello ChickenMan and thank you for your report. Your character has been moved. Can you check?
Hello Knispel and thank you for your report.
Issue is indeed present (as shown by crash dumps provided by you and others). Would You be willing to share some additional information of your activity prior to the crash (like what actions you were doing, place where you've been, alt+tabbing the game and so on)?
Hello HeyyamaN and thank you for your report.
Would you be willing to provide us with additional information on what activities have you been doing prior to the crash?
Jul 3 2017
Hello Necrhologyck and thank you for your report. If you provide us with your Steam ID and a IP address of the server you were playing on when this issue occurred, we can move you, so your character is no longer stuck.
Hello DesertRat and thank you for your report accompanied with a very good video.
We have confirmed the issue and it has been scheduled for a fix.
Regards,
DanielF.
Hello Elou44 and thank you for your report.
This is an issue we are aware of and it has been scheduled for a fix.
Regards,
DanielF
Hello Satansstoreman and thank you for your report. Since when have you been experiencing this particular issue? Is this the only application that will freeze your computer and (occasionally) give you a blue screen of death (as this might be related to processor malfunction in heavy load)? As for the setting not being saved: If game crashes, update to the config file will not be saved. The game has to be exited properly (without freeze, crash and without using Task manager) for new setting to be applied after another game launch.